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FieldConnect

Mobile field service & workforce management

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FieldConnect Pricing, Features, Reviews and Alternatives

FieldConnect product overview

What is FieldConnect?

FieldConnect is a modular, mobile solution for technicians, dispatchers, contractors, management, and customers across field service industries. It empowers field service teams by providing state-of-the-art mobile solutions designed around the business demands of field service organizations. Since 2002, FieldConnect continues to ignite optimized workflows, create simple engaging interfaces for technicians, generate expedient invoice processes for accounting, and increase efficiency for dispatchers. The field service solution of choice for Dexter + Chaney, Microsoft, Sage, Viewpoint, and top systems integrators.

Key benefits of using FieldConnect

FieldConnect's solutions integrate seamlessly with existing ERPs, boosting efficiency and improving cash flow. A set of integration best practices ensures full adoption & execution of mobile solutions throughout the organization.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat
Phone Support

Training options

Webinars
Live Online
In Person

FieldConnect pricing information

Value for money

4.7

/5

6

Price starts from

No info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

FieldConnect features

Functionality

4.7

/5

6
Total Features24 6 categories

Most valued features by users

Inventory Management
Mobile Access
Inventory Control
Scheduling
Electronic Signature
Work Order Management
Routing
Online Time Clock

Functionality contenders

FieldConnect users reviews

Overall rating

4.8

/5

6

Positive reviews

100%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.5/10
Rating distribution

5

4

3

2

1

5

1

0

0

0

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great setup and support. Ability to manage our service department via a web service is awesome.

Reviewed 4 years ago

Able to move communications away from email and calls and more towards an ipad based system. Software was also able to more effectively manage paper items by using easy to create electronic forms and the ability to attach pictures to our work orders in our ERP.

Pros

We were able to get our Service Department up and running faster with this software than if we had relied on Viewpoint alone. The ability to use any browser is awesome. Phone/Tablet/PC. Tech support is very responsive and knowledgeable. The performance of the software is great.

Cons

We had no problems with this software that support couldn't quickly resolve. The price per license is a little pricey but still less than a viewpoint license cost.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Awesome products & great support/sales staff!

Reviewed 4 years ago
Pros

Very user friendly and makes operations much easier. Great support if you run into issues or need help!

Cons

Wish it would allow us to function within our union terms, regular, overtime, doubletime rules/regulations.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Used to change our plumbing/HVAC service company paperless, and speedy invoicing

Reviewed 6 years ago

The best things about this software is the seamless integration with Sage software. The transition into using it was very smooth for us, and Field Connect has a wonderful customer service team that worked with us throughout the whole process. It has also revolutionized our invoicing time, and has freed up our office staff to doing other tasks than laborious and time-consuming data entry off of handwritten...

Pros

No pros were added to this review

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Very helpful in transitioning our organization from a paperless to electronic environment

Reviewed 4 years ago
Pros

FieldConnect had a very nice interface for both the user and the manager and had a seamless connection to our ERP

Cons

Not very customizable and reports were very limited. Also, some of the pay/timeclock features were limited.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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FieldConnect implementation and integration with Spectrum software

Reviewed 6 years ago

FieldConnect implementation team guided us through an organized approach to implementing their software and its integration with our Spectrum accounting software. FC tweaked and customized aspects of their product to allow for integration with our Spectrum processes and procedures. The end result is a seamless integration of both softwares that meets all of our needs, including for our field techs, dispatching, and office support functions. I have never seen users adopt a new software solution so quickly and with zero resistance. I could not have hoped for a better outcome or implementation experience.

Pros

No pros were added to this review

Cons

No cons were added to this review

FieldConnect FAQs and common questions

FieldConnect has the following pricing plans:
Pricing model: One Time License


FieldConnect has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


FieldConnect supports the following languages:
English


No, FieldConnect does not have an API available.


FieldConnect integrates with the following applications:
Sage CRM, QuickBooks Online Advanced, Dynamics 365, Spectrum, Microsoft Dynamics SL, Microsoft Dynamics 365 Business Central, Viewpoint, Microsoft Dynamics GP


FieldConnect offers the following support options:
Email/Help Desk, Chat, Phone Support

Common FieldConnect comparisons

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