FieldEx - 2026 Pricing, Features, Reviews & Alternatives

FieldEx is a field service management (FSM) and computerized maintenance management (CMMS) platform for teams that install, repair, and maintain physical equipment across multiple sites and customers.

FieldEx doesn't force you into one rigid structure. You can organize work around customers, sites, projects, and equipment, in whatever combination fits how your business runs. Modules, fields, and dropdowns can also be renamed to match the words your team already uses. That means FieldEx adapts to your business, not the other way around, no coding required.

Core capabilities:

1. Work orders and compliance. Work orders carry mandatory task sequences and checklists that must be completed before a job can close. A negative checklist answer can automatically create a follow-up work order and assign it, so issues found in the field are never just logged and forgotten.

2. Preventive maintenance. Maintenance plans run on time, usage, or a hybrid of both. A single asset can carry multiple maintenance tiers on different schedules, and if a planned job runs overdue, FieldEx reschedules it automatically. Recurring jobs and site sweep plans cover work that isn't tied to one specific asset.

3. Asset management. Assets support parent-child hierarchies for tracking components, keep a full chronological service history, and carry live analytics including mean time between failures and mean time to repair, so teams can see whether a maintenance schedule is actually working.

4. Inventory and spare parts. A three-tier structure (location, zone, bin) tracks stock, alongside individual technician bins. Parts consumed on a job create a full, auditable trail from warehouse to technician to work order.

5. Scheduling and dispatch. Work can be assigned manually or distributed round robin across a group, automatically skipping anyone on leave, so work stays evenly distributed without a dedicated dispatcher.

6. Mobile execution. Technicians run the entire job from the Android or iOS app: viewing job details, completing tasks and checklists, logging parts used, capturing photos, notes, and a digital signature, and generating a branded PDF document on the spot.

7. Contracts and sales orders. Contracts tie a customer's equipment to a maintenance agreement over a set period, including rental-style tracking of equipment on loan. Sales orders manage products, pricing, and billing details tied to a customer.

8. Customer portal. A branded, external self-service application where customers view job status, equipment history, and preventive maintenance schedules, and submit new service requests without a phone call.

9. Reporting and integrations. Built-in reporting covers work orders, parts usage, technician activity, and maintenance completion. A Power BI connector, a REST API, and OAuth support let FieldEx connect into an existing technology stack.

Whether you run a maintenance team, a field service operation, or both under one roof, FieldEx gives you a system built around your process rather than a fixed one you have to work around.