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GoCodes Reviews

Overall rating

4.4

/5

225

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.18/10

Reviews by rating

Pros and cons

I appreciate the courteous customer service I received while researching and implementing this software. The rep was a huge help with answering my many questions.
We use the mapping too, to see if an item is in one or the other warehouse. Overall, this has been a great investment in a tool that help us, and continues to improve as we grow as well.
GoCodes has been a great asset to our company in the 3 months that we have been users.
When I scan a fire extinguishers I have to scroll through all of the drop down boxes and to find all of the fire extinguisher criteria options I need to check off.
Set up was a little frustrating because we had a different inventory system.
This also makes it more difficult to train people to use the App as they are unsure about which fields to change since all fields are available.
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225 reviews

Recommended

JT
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Jordan T.

Furniture, 201-500 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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GoCodes for Commercial Furniture

Reviewed a year ago

Fantastic product and very responsive customer service and support. The team at GoCodes made it very simple to set up and provided plenty of support during the onboarding process.

Pros

GoCodes has been a great addition to our toolset. We utilise it to manage our sample and trial stock across multiple storage facilities and client sites. Our Sales team use it for issuing and tracking samples, retrieving quick information on products and locating samples in storage. Our Operations team use it for stocktaking and depreciation. Its great having a single source of truth which can be updated and accessed by all our mobile phones. We can now ensure we don't have lost samples and saved time in our stocktakes.

Cons

One pain point which isn't a fault of the software is that our storage facilities have poor mobile reception, which means that when we stocktake we take photos of the barcodes and scan them later once we have reception again. It would be great if the app could cache the scanned barcodes then update them once the app goes back online.

Vendor response

Hello Jordan, thank you for the great review, we appreciate you taking the time to respond. You suggestion to cache scans when their is not network available has been forwarded to the development team for review. We also have an option where you can use a Satellite Internet connection which will work from almost anywhere.

KH
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Keri H.

Education Management, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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GoCodes is a must for asset tracking in education

Reviewed a year ago

The customer service of GoCodes leaves much to be desired. I have never been able to get a straight answer or actual help with an issue or quote. It's nice that the program is pretty self-explanatory - so we've been able to work out issues on our own.

Pros

GoCodes are easily scanned with the app - or online input from the internet. There are many areas that I can add information about a particular asset. I can run reports very easily - and customize that report for my school's needs.

Cons

The new stickers they are using do not hold up well. I'm sure they would work in a corporate setting - but with students touching and using the assets everyday - the stickers where out or fade very quickly.

Vendor response

Hello Keri, thank you for taking the time to provide a positive review of GoCodes. For the labels we offer a wide range of upgrade options which would be better suited to your school environment. Let us know if you would like to know more about these options. Sorry to hear our customer service has not met your expectations. If you need help please email, chat or call. We would love to learn more about what happened as we pride ourselves on providing excellent customer support and service.

AR
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Verified reviewer

Construction, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Simple Value Add

Reviewed 5 years ago

We use GoCodes to track and manage our small and medium sized tools and equipment. We experience alot of turnover with tools and employees, so we were happy to find GoCodes is easy to use.

Pros

1) Very easy to use and teach others to use. 2) Does not have all of the extra features the large vendors make you pay for even when your not using them. 3) Being able to use on a PC and Phone are important.

Cons

1) Reports are very basic. You can get more info by dumping to excel, but that is tedious. 2) Standard description/item names would be useful, especially with multiple users adding similar items. 3) Better PC and Phone interface.

Vendor response

Thanks for reviewing GoCodes. I'm glad you find our solution provides great value and is easy to use. Did you know you can upgrade to our Professional Reporting tool if you need more reports, charts and dashboards which you can design and save as needed. Also the main grid view allows you to design and download reports in multiple formats including pdf, word.

MS
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Melissa S.

Nonprofit Organization Management, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Program for Organizing Inventory

Reviewed a year ago

We are greatly satisfied with using GoCodes at the ALS Association St. Louis Regional Chapter. While it is time consuming to scan and enter everything on the front end, it makes it so easy to keep track of who has what piece of equipment and what is available to our patients. The app is user friendly and makes the process of checking in/out so easy while on the road.

Pros

This is an easy to use program that allows me to inventory all of our assistive technology and durable medical equipment that we loan out to patients. The app allows us to check in/out on the go and with ease. I can easily run a search to see how many of each type of device we have and what is available to loan out.

Cons

I wish there were more features in the reports that can be ran (ie how long a piece of equipment has been out).

Vendor response

Hello Melissa, thank you for taking the time to share your positive review of GoCodes. I'm pleased to hear that we're helping you track and manage your loaned DME equipment. You mention wanting a report that shows how long a piece of equipment has been checked out. Did you know you can get that information from the Asset Assignment report or via the Enterprise Reporting feature were we can show how long each item has been checked out, measure utilization and more.

SF
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Sam F.

Education Management, 1-10 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Excellent inventory system

Reviewed 4 years ago

We needed to keep track of teaching resources that were being distributed across 13 communities. This tool was very helpful in keeping track of exactly what was allocated to each location, and thus helpful later on when we double checked the inventory and then did some reallocation. Rather than going through a list of items and checking each one off as you find it, we could simply scan everything , modify a field (status or notes), and then filter on the website to see if anything was missed. Super simple and it saved a lot of time.

Pros

• The app. Its simple and yet does everything I want. I can easily do inventory in bulk and update everything at once. Changing only one field will make sure everything else stays the same • The website filters. As long as your assets are properly named and consistent, the filters on the website make it super simple to filter exactly what you want.

Cons

• The website. It has definitely improved with the recent update that keeps your field settings between logins. What I'd like to see though (and maybe I'm just missing something) is a way to bulk update asset info on the website. The quickest method is to have the website open, filter for what I want, and then go down the left side and click on the QR code icon next to each line while my phone is pointing at the screen to capture it. While its a decent work around, it would be nice to just select a bunch of items and update them, all from within the website.

Vendor response

Hello Sam, thanks for the positive review. You make a good suggestion regarding making multiple updates at once and we will look to implement a more efficient approach in our next upgrade cycle.

CF
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Christi F.

Construction, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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GoCodes for construction asset management

Reviewed 3 years ago

It's difficult for me to get my field workers on board if they don't understand how to use it, but because Go Codes doesn't provide training materials, I have had to create my own. My rep makes me feel stupid every time I call to ask for help.

Pros

Expensive tools and equipment get moved around on a daily basis here. Having a tracking system is helping to make that process less chaotic.

Cons

The process of setting up and rolling out this program has been very time consuming. We have had to label every single piece of equipment and tools and now I'm tasked with training the field staff on how to use the app. I asked my rep if there were any already existing training tools (power point presentations, manuals), but they just directed me to the youtube videos that are really only for admin use, not field use. Also, it would be great to have some resources in Spanish since the construction industry has a high volume of Spanish speaking workers.

Vendor response

Hello Christi, thanks for taking the time to review GoCodes. I will take your suggestion about wanted training materials for your team and see what we have available.

TH
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Terry H.

Automotive, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great Product

Reviewed a year ago

Fantastic! We were lost without this and it has provided great structure.

Pros

Provides ability to apply a GoCode to an asset and create history and details that can be accessed at a later date. For equipment being sent to customers around the world this makes it very easy to track location and details for spare parts and preventative maintenance.

Cons

Sometimes noticed slow access but I believe this depends on internet access and location. Have had the stickers come off in certain wet environments.

Vendor response

'Fantastic! We were lost without this and it has provided great structure.' what a great comment. Thank you for sharing your feedback. You mentioned that some sticked had come off. Did you know we offer rugged custom label options designed for use in harsh environments. Please let us know if these would be of interest?

KE
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Karen E.

Education Management, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

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Protect your assets by tracking

Reviewed 5 years ago

Very good. Very thorough. It’s a great til to help you keep track of the so many parts of a world of assets.

Pros

Ease of set up and support. We misunderstood a few things at the beginning but support was so helpful in helping us. Great customer service.

Cons

For our purposes we needed some additional equipment to erect it’s use. But we operated fine manually with this until we set up an electronic process.

Vendor response

Hi Karen, thanks for your review.. We were a bit confused about your overall rating vs. likelihood to recommend? If you can explain further we would be pleased to assist you.

AR
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Verified reviewer

Information Technology and Services, 10,001+ employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Simple and solid asset management software

Reviewed 5 years ago

For a basic use case of smaller organization, I would recommend GoCodes. It is not however designed for large or global use cases according to experience with the trial. GoCodes takes a product approach and does not really customize their software too much.

Pros

Mobile app was easy to setup and use for basic operations, such as scanning, checking in and checking out assets. Also, even the trial version allowed for generating your own QR codes.

Cons

I tried out the trial version, which only supported very simple use cases. RFID, magnetic stripe, NFC or EMV chip were not supported. Also the user interface supported only global views, it was not possible to maintain several asset tables. Also batch management was not very intuitive or easy to implement in the trial version. API documentation was not very public, I did not really understand why endpoint documentation was not publicly available, as is the case with many other products.

Vendor response

Thanks for the detailed review and feedback. GoCodes is designed for small to large sized organizations, it looks like your project was for a very large global organization with very robust and complex requirements so not the best fit for our solution in your case. Many of the features you mentioned like RFID are planned for future releases too.

AR
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Verified reviewer

Construction, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Great for on the go assets

Reviewed 5 years ago

For the colleagues that use the go codes in the field they say it has eliminated lost assets. An asset was stolen and it was easy to identify with the unique asset tags. No problems and easy recovery.

Pros

Quick download, they provide all tags for your equipment. If your assets get lost it is easy for someone who found it to get it back to you.

Cons

It is not a standalone asset management tool, but the features and use ability outweighs that feature.

Vendor response

Hello, thanks for sharing your feedback. It's great to hear that you can see that GoCodes has helped with the recovery of stolen assets!

BT
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Brandon T.

Construction, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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GoCodes review

Reviewed a year ago

It’s okay. Something’s could be better.

Pros

That I the administrator or any employee user can look on the app and see where a item is rather than calling me asking where it is and me spending time finding out where it is and telling them.

Cons

That when someone is checking out a item with GoCodes it sends me a notification for me to check it out rather than automatically checking it out and just giving me a notification that it has been checked out.

Vendor response

Hello Brandon, thank you for taking the time to review GoCodes. Glad to hear it's saving you and your team time locating tools and equipment at different job sites. It sounds like you are asking your team to public scan the barcode and send message to check out an item. If they have a login and login first, they will be able to complete their own check outs. Hope that helps. If not please feel free to call, email or chat with our support team.

ER
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Elizabeth R.

Facilities Services, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Functionality of the Service

Reviewed a year ago

The issues has be partially solved

Pros

It does not take too much time to scan items.

Cons

inaccuracy in our historical of inventory.

Vendor response

Hello Elizabeth, thank you for taking the time to review GoCodes. Sounds like you experienced an issue but that it's not completely resolved. I know that can be very frustrating and we want to help. Can you please contact a member of our support team via email, phone or chat and we would be delighted to help you.

EA
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Edwin A.

Textiles, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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GoCodes The Best in Inventory

Reviewed 3 years ago
Pros

It is easy to use, it has tools implemented that help make it easier to search for the inventory physically, you have the information of your digital inventory and without problems, you can download your data from your own GoCodes account and thus work your way too.

Cons

Just the part of being able to link the GoCodes database with the Power Bi software.

Vendor response

Thanks Edwin for the great review. Delighted to hear you think GoCodes is 'The Best in Inventory'.

CR
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Christopher R.

Construction, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Great problem wish it had a few more features for actually filtering through equipment and such

Reviewed 6 years ago

Equipment accountability is very important for what we do. I have found that we can use it for anything within our warehouse to keep track and make people accountable. Very happy with this.

Pros

Great GPS tracking and map locator App is great and easy to use Easy to train people to use the program. I have this to be nice. Effective for its use.

Cons

The reports that are produced seem to be a little outdated. A better version of the report or a better template would make it much easier to read. Filtering through equipment is not the best and needs some sort of update

Vendor response

Hi Christopher, thanks for sharing your feedback on GoCodes. You mentioned the filtering and we can help. There are comprehensive features for filtering and grouping asset data using the grid sub-menu. We would be pleased to demonstrate this to you if that would help.

RR
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Robby R.

Nonprofit Organization Management, 11-50 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Go Code Review

Reviewed a year ago

We have had a great experience with Go Codes and highly recommend it.

Pros

The product has been a real time saver for us. It makes it so easy to check out equipment for a event and track who is responsible for it. Being a non-profit we get audited every year. The ability to have an update inventory/asset report to turn over has saved us hours of work of tracking down equipment info.

Cons

The only we wished it did was have an automatic GPS tracking system. That way if equipment is left behind we could track it down. Our staff struggles with scanning it in at every location they attend.

Vendor response

Hello Robby, what a pleasure to read your positive review. We strive hard to make GoCodes the leader in ease of use and effectiveness for tracking your assets. We are working on a feature to include real-time GPS tracking using Bluetooth beacons and should have more to announce later this year.

RD
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Russ D.

Facilities Services, 5,001-10,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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App functions great for our purposes

Reviewed 5 years ago

Positive

Pros

Printing Reports is easy and customizable.

Cons

No alerts are sent for follow up items.

Vendor response

Hello Russ, thanks for taking the time to review GoCodes and glad to hear that it's working out great. It sounds like you may need help setting up the future service alert feature. We would be happy to help you with this or you can check the knowledge base for assistance.

TG
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Tom G.

Construction, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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A lot to offer

Reviewed 7 years ago

We have been using GoCodes for almost a year and we have had nothing but a positive experience. The bar codes work Everytime and help us track equipment coming and going. I can also communicated with supervisors through the scan of each code.

Pros

GPS location, equipment tracking, apps for Android and iPhone.

Cons

Atvthe mercy of the scan, no scan, no trackability

Vendor response

Thanks for the review. Affordable real-time tracking is the holy grail for many customers. Were working on it. Unfortunately the only solutions available today cost significantly more and have additional limitations.

PP
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Paul P.

Civil Engineering, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great Product, could use a few tweaks to get it perfect

Reviewed 4 years ago

This software absolutely changed the way we track our assets. There is a learning curve so at first I wasn't sure about it but now it is really great.

Pros

Ease of sorting, grouping and accountability. History logs are great and easy conversion to Excel is very convenient. Revolutionized the way we track our equipment. Before we were tracking 300+ with an Excel speadsheet.

Cons

You cannot lock certain fields for other types of users, so its either everyone has access to all fields or no access to the fields at all. This becomes a problem when some fields need to stay permanent and others need to change on a recurring basis. This also makes it more difficult to train people to use the App as they are unsure about which fields to change since all fields are available. Also, picture resolution could be a lot better.

Vendor response

Hello Paul, we're pleased to hear you think GoCodes is a great product! We will add field level access control to our enhancement log.

JF
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Jen F.

Banking, 51-200 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great for track of peripherals

Reviewed 7 years ago

We were looking for an easy way to keep track of hundreds of printers, scanners, monitors, and other equipment that isn't connected using the network. Go Codes stood out to us as offering great pricing, an easy to use interface, and flexibility in designing our ID tags. We looked at other companies offering similar solutions, but it was the simple deployment that sold me and my team on Go Codes. Our sales representative was easy to get a hold of and quick to respond with any pre-sales questions or concerns. Post deployment support is reliable and also fast to reply with any questions on of the staff may have. I would recommend Go Codes for any company looking for an easy to use asset tag and inventory tracking solution.

Pros

Easy to get started tagging and tracking. Branding and customizing of asset tags.

Cons

Certain fields within the item description are vague, and it would be nice to have more control over customizing our fields.

JC
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Jason C.

Construction, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Asset tracking with great software!

Reviewed 7 years ago

From the beginning we were just looking for a way to find out where our equipment was. We got in touch with GoCodes and from day one they offered us a demo and over 200 stickers! We started the process of adhering the easy to install GoCodes stickers, and installed the mobile app. Since then we have added over 1000 additional stickers. We would highly recommend this system to anyone who is looking for asset tracking or inventory management.

Pros

The detailed information options that can be added to every asset.

Cons

Couple of bugs that need to be worked out with the mobile app. When you do a multiple scan. and then go back to a single it polls the previous multiple.

YH
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Yi-Hsun L.

Higher Education, 5,001-10,000 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Inventory tracking in ease

Reviewed 4 years ago

We utilize the system to track all the IT inventory. The barcode scanning is fairly handy and easy to use. The ability to tack the check in/out history and pull reports is important to us and it works extremely well,

Pros

Friendly UI Mobile Friendly Flexible and customizable Great customer support

Cons

Gocodes is a great fit for smaller companies and the price is affordable. The only con could be the durability of the barcode sticker

Vendor response

Wonderful to hear that you love GoCodes! Did you know that you can order tough metal and metal foil labels that can handle just about any project application? If you want more information just email sales at sales@gocodes.com

JV
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John V.

Sporting Goods, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Needs a little tweeking.

Reviewed 5 years ago

We rent surfboards, paddleboards, kayaks, beach chairs, and beach umbrellas. We sometimes struggle to find good spots on the equipment where the stickers will adhere. Because we are mobile and have several employees who can potentially scan, the limits of active apps is a hindrance. It would be great if we could pull up a map and see where all of the equipment has been checked in/out. Also, errors pop up during inopportune times. Scanner does not always read. We are still trying to implement. This program still has good potential. Some bugs need to be worked out.

Pros

Fast and easy set-up. Good customer service.

Cons

Stickers wear out, peel off, don't always scan.

Vendor response

Hello John, thanks for reviewing GoCodes. Glad you appreciate that GoCodes is fast and easy to use with good customer service. I checked our records and we are now working with you on providing a different label design and specification better suited to your very demanding application. Our premium poly labels or metal foil tags will be a better choice and should address these issues.

LP
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Lyndon P.

Education Management, 51-200 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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GoCodes is User Friendly once set up properly

Reviewed 4 years ago

GoCodes has been very useful on keeping track of all our equipment and who is using what devices.

Pros

Once it was set up properly, it was easy to use.

Cons

Set up was a little frustrating because we had a different inventory system. Also, the search feature still needs to be improved. Monthly emails should be sent out reminding of any beneficial tutorials on using the system from basic to advanced.

Vendor response

Hello Lyndon, thanks for great review of GoCodes. I think it's a great idea to include more product tips and tutorials in our period product email communications.

DB
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Douglas B.

Marketing and Advertising,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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GoCodes, how it helps EMW Productions in Asset Mangegement

Reviewed 8 years ago
Pros

The product is super east to use a "no brainer" really. The ability to track our assets is simplified and I as CTO can manage the location, check in check out and the maintenance, warranty, etc of each asset is a key to proper asset control.

Cons

No GPS. No, seriously, I've talked with my peers and yes there is a strong placement for GPS tracking but dollar to dollar GoCodes is the best and most viable solution for multi office asset control. The tag quality, but that is only because I choose the cheapest tags to start with. Next batch will be the more durable tags.

JW
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Jordan W.

Construction, 10,001+ employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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GoCodes has simplified our monthly fire extinguisher and ladder inspection process.

Reviewed 6 years ago
Pros

I use GoCodes to conveniently track periodic inspections for safety equipment such as fire extinguishers on construction sites all over the US. My team and I am are exposed to some extreme environments. We no longer have to carry a clipboard with pages of inspection forms that blow away in the wind, become rain soaked, become illegible, or could get dropped from atop of a high structure. With GoCodes everything I need to document my inspection in on my iPhone making my job safer and easier.

Cons

We use GoCodes for periodic ladder and fire extinguisher inspections each items have different inspection criteria's. When I scan a fire extinguishers I have to scroll through all of the drop down boxes and to find all of the fire extinguisher criteria options I need to check off. It would be convenient if only options pertaining to fire extinguishers would show up on the app when I scan a fire extinguisher code.

Vendor response

Hi Jordan, I'm so pleased to hear that GoCodes is helping your company in such a significant way! I will take your feedback regard the ability to only see information pertaining to fire extinguishers back to the product team to see if we can provide suggestions or make an enhancement.