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i-Sight Features

Features Summary

Functionality

4.3

/5

10

Total features

52

8 categories

i-Sight features

Alerts / Escalation
Alerts/Notifications
Archiving & Retention
Assignment Management
Attendance Tracking
Audit Management
Audit Trail
Case Management

Common features of Human Resources software

360 Degree Feedback
API
Access Controls/Permissions
Activity Dashboard
Applicant Tracking
Approval Process Control
Attendance Management
Attendance Tracking

Price starts from

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Pricing options
Free plan
Subscription
Free trial

Screenshots

Contenders comparison

Functionality

4.3

/5

10

Price starts from

ic-pricetag

No pricing info

learn more

Total Features

52

Unique features

  • Sarbanes-Oxley Compliance

  • Subject Profiles

  • OSHA Compliance

  • Industrial Safety Management

Functionality

4.3

/5

579

Price starts from

ic-pricetag

No pricing info

learn more

Total Features

202

Features in Common

37

Unique features

  • Projections

  • Canned Responses

  • Data Visualization

  • Real Time Reporting

Functionality

4.5

/5

278

Price starts from

0

visit website

Total Features

37

Features in Common

13

Unique features

  • Real Time Reporting

  • Real Time Monitoring

  • Visitor Management

  • Training Management

Common i-Sight comparisons

i-Sight logo
HR Acuity logo
i-SightvsHR Acuity

Reviewers who mentioned features said:

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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The best customer management software that i've used

Reviewed 4 years ago

Nowadays every customer query or complaint is attended to promptly

Pros

There is live support 24/7 available to the users It is easily integrated with most software platforms such as Android, Windows Cost-effective

Cons

When the systems are down, this software also goes down and this makes the follow -up of the set complaints hard to effect

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Valfilm USA i-sight Review

Reviewed 2 years ago

We are able to more effectively communicate the progress of case resolution to the customer. This software has improved our customer relationships. Our customer appreciate our ability to keep them abreast of how our investigations and resolutions are proceeding.

Pros

We find the amount of information we can add to each case through the initial case opening module as well as the Files, Product and Root Cause/Corrective Action modules to be extremely helpful is resolving cases. This software easily replaced our former method of capturing information used to close complaints.

Cons

We have not found reporting to be helpful yet.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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i-Sight Case Management for HR Investigations

Reviewed 3 years ago

Overall, I-Sight is great in concept however specific documentation standards may need to developed upon implementation to avoid issues in locating case details at a later date. If that is not possible, I would recommend users also maintain a tracking log with general category details, dates and case number for easier access to closed cases as needed.

Pros

This software lets you document HR incident reports including the method of notification, the parties involved (if known), investigation details including outcomes, and it lets you attach any applicable documentation related to the investigation or action taken.

Cons

Searching for previous investigation details was not the easiest task to undertake because it depended on what fields and buzz words the investigator used to identify a particular case. This made reviewing actions previously taken in similar situations extremely difficult. It also created challenges in pulling case specific details for internal audit and/or regulatory agencies.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great software

Reviewed 3 years ago

Great experience. Software helps us with our daily maintenance of our records. We can custom run reports and get the data required to get our reporting requirements satisfied.

Pros

i-Sight has been customized to perfectly meet our needs to track files. Once the software was setup based on our needs, it took our staff sometime to figure out what fields to add to make the software work for us. Now that software is working to satisfy our needs, it's great. Very easy to use and understand.

Cons

Screens (in our customized software) do not have a link to go to a previous/next record. So the web browser back button needs to be used. It's a nice to have if this was a standard feature.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Does What it's Supposed to

Reviewed 4 years ago
Pros

i-Sight focuses mainly on incident report management. As a supply chain specialist, I also deal with customer feedback and responses. During times of incident regarding our products, it is a great deal to be able to keep data of this incident and to be able to keep log of this for future uses. It is very helpful and useful in incident management. A software every company needs.

Cons

Features are very specific and minimal. Hoping for future updates for additional useful features.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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i-Sight is a Great Service

Reviewed 2 years ago

i-Sight is not only helping our global team to operate in a more organized and efficient manner, but allows management greater transparency to better track cases and improve reporting. Furthermore, the i-Sight team members were very friendly, accommodating, and were always there to help answer our questions and concerns.

Pros

The ability to customize the software based on our existing business processes is one of the biggest strengths of i-Sight. From the beginning, we were able to design a customized version of the software based on our own processes and needs.

Cons

Notwithstanding the high level of customization, there are several features that we would have liked to include, but which we told were not currently supported. A couple of the features include the ability to open/edit documents within the browser and to generate PDF documents from templates.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Isabel was very helpful.

Reviewed 4 years ago
Pros

Easy to use and enter information. There are lots of features and reports that can be run. Easy to use the admin access to add and update fields.

Cons

Sometimes the program runs slower than expected.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Carmeuse Europe decided to use i_Sight after experience in North America.

Reviewed 6 years ago

+easy to use - very intuitive +good reporting system -low speed when reports are generated -possibility to protect the reports from edit by other users

Pros

No pros were added to this review

Cons

No cons were added to this review