i-Sight Features

i-Sight

Investigative case management software

4.57/5 (7 reviews)

i-Sight Feature Summary

  • Case assignment
  • Workflow alerts
  • Case status alerts
  • Set to-dos
  • Case reviews
  • Collaboration
  • Search keywords
  • Track time, expenses and recoveries
  • Notes
  • Email
  • Attachments and evidence
  • Case history and audit trail
  • Investigation reports
  • Customizable roles
  • Trend reports
  • Report builder
  • GIS reports
  • Oversight and exception reports
  • Brandable
  • Single Sign-On (SSO)
  • Batch processing automation

Competitor Feature Comparison

Assignment Management
Audit Trail
Batch Processing
Case Management
Collaborative Workspace
Customizable Branding
Customizable Reporting
Email Integration
Exception Reporting
Historical Analysis
History Tracking
Keyword Tracking
Project Notes
Role-Based Permissions
Rules-Based Workflow
Single Sign On
Status Reporting
Status Tracking
Summary Reports
Tagging
Time & Expense Tracking
To-Do List
Trend Analysis
Workflow Management
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Assignment Management
Audit Trail
Batch Processing
Case Management
Collaborative Workspace
Customizable Branding
Customizable Reporting
Email Integration
Exception Reporting
Historical Analysis
History Tracking
Keyword Tracking
Project Notes
Role-Based Permissions
Rules-Based Workflow
Single Sign On
Status Reporting
Status Tracking
Summary Reports
Tagging
Time & Expense Tracking
To-Do List
Trend Analysis
Workflow Management
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Assignment Management
Audit Trail
Batch Processing
Case Management
Collaborative Workspace
Customizable Branding
Customizable Reporting
Email Integration
Exception Reporting
Historical Analysis
History Tracking
Keyword Tracking
Project Notes
Role-Based Permissions
Rules-Based Workflow
Single Sign On
Status Reporting
Status Tracking
Summary Reports
Tagging
Time & Expense Tracking
To-Do List
Trend Analysis
Workflow Management
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i-Sight Feature Reviews

6 reviewers had the following to say about i-Sight's features:

Sara Combs

i-Sight Case Management for HR Investigations

2019-03-26

If that is not possible, I would recommend users also maintain a tracking log with general category details, dates and case number for easier access to closed cases as needed.

Pros

This software lets you document HR incident reports including the method of notification, the parties involved (if known), investigation details including outcomes, and it lets you attach any applicable documentation related to the investigation or action taken.

Cons

It also created challenges in pulling case specific details for internal audit and/or regulatory agencies.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Occasionally

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
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Anonymous
(Higher Education company, 1-10 employees)

Great software

2019-08-19

We can custom run reports and get the data required to get our reporting requirements satisfied.

Pros

i-Sight has been customized to perfectly meet our needs to track files. Once the software was setup based on our needs, it took our staff sometime to figure out what fields to add to make the software work for us.

Cons

It's a nice to have if this was a standard feature.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Retail company, 10001+ employees)

Does What it's Supposed to

2018-08-30

Pros

It is very helpful and useful in incident management. A software every company needs.

Cons

Features are very specific and minimal. Hoping for future updates for additional useful features.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Catalin Maruntiu

Carmeuse Europe decided to use i_Sight after experience in North America.

2016-05-30

+easy to use - very intuitive +good reporting system -low speed when reports are generated -possibility to protect the reports from edit by other users

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Pat Guiton

We have been with i-Sight since July 2012. They are great and their product is performing as I hope

2016-05-29

If you track it, it can be reported. Ease of use.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Ahmed Khatib

Isabel was very helpful.

2018-06-20

Pros

There are lots of features and reports that can be run.

Cons

Sometimes the program runs slower than expected.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more