Icertis (ICM) Features List

Icertis (ICM)

Leading Enterprise Contract Management Platform in the Cloud

4.4/5 (30 reviews)

Icertis (ICM) Feature Summary

  • Supports Active Directory integration
  • Contract drafting and approval tools
  • Manage contract risk and compliance
  • Completion Tracking
  • Approval processes for contracts, clauses and templates
  • Approval Workflow
  • Record contractor info and map agreement relationships
  • Contract Drafting
  • Contract Templates
  • Digital signature support for authorization
  • Create standardized, approved contract templates
  • Full text search capabilities for querying contracts
  • Government Contracts
  • Template lifecycle management capabilities
  • Milestone tracking with histories and audit trails
  • Recieve automatic risk alerts and contract status reports
  • Version management controls for clauses and templates
  • Speciality Contracts
  • Integration add-ins for Microsoft Word, Excel and Outlook
  • Configurable analytics dashboards offering real time insight
  • Secure collaboration portal for employees and vendors
  • Clause and template management features
  • Dedicated proposal building and management features

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Automatic Notifications (260 other apps)
Compliance Management (165 other apps)
Custom Fields (148 other apps)
Customizable Reporting (206 other apps)
Data Import/Export (208 other apps)
Document Storage (150 other apps)
Inventory Management (176 other apps)
Inventory Tracking (168 other apps)
Invoice Management (157 other apps)
Monitoring (162 other apps)
Multi-Location (140 other apps)
Real Time Data (172 other apps)
Real Time Reporting (140 other apps)
Reporting & Statistics (166 other apps)
Third Party Integration (178 other apps)
Workflow Management (173 other apps)

Competitor Feature Comparison

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Icertis (ICM) Feature Reviews

25 reviewers had the following to say about Icertis (ICM)'s features:

Albanis Marcano

impressively improves the management of conrates and their administration. it is very useful

2018-05-10

Pros

it allows me to visualize all types of contracts (corporate, sale and purchase); improve my commitment at the time of compliance with the contract thus also improving the management of my business.

Cons

I can not complain about such excellent and useful software at the time of facilitating the management of contracts. is a tool that guarantees and helps in legal process services regarding contracts and their compliance

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
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Kristi Paul

I use Icertis CLM in my role in procurement almost every day

2018-05-17

better management of our agreements

Pros

allows you to keep everything in one place, notifications is helpful, very collaborative for teams, ability to assign to others, can access with my phone

Cons

the search functionality doesn't always work like I would prefer, hard to pull back agreements if I sent in error

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
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Anonymous
A verified reviewer

The custom features are excellent!

2018-04-16

Pros

Icertis has been the easiest and most customizable software I've used thus far!

Cons

There hasn't been any issues or concerns that the Customer Support Team at Icertis hasn't been able to answer or help us with!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

We've had a seamless and positive experience with iCertis

2018-04-24

enterprise-wide centralized CLM platform, redlining/negotiation efficiencies, compliance, analytics

Pros

iCertis has built their platform with an API-first architecture.

Cons

Currently, there are no integrations with Oracle.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Other

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
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Patrick Carroll

GREAT PRODUCT!

2018-04-24

A consolidated platform to perform all contract management functions.

Pros

Ease of Use and the Contract management capabilities.

Cons

Currently, I do not have any feedback for this section. However, I will state that I have been engaged with partners at Icertis and they are continually investing in the platform and the identified future enhancements are cutting edge.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Jennifer Zavala

Easy to track edits and changes

2018-05-17

I don't know that I would be in a position to need to recommend but others in our organization may.

Pros

I like that you can easily track edits and changes from all parties and see history of those changes.

Cons

Nothing to note at this time. From what I have used the functionality works for my role.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
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Michael Detmers

Highly configurable solution, supported by a strong support team, open framework for integration

2018-05-17

iCertis ICM is enabling a transformation to how we manage the contract lifecycle and tie contracts to our operational systems that execute the contracts.

Pros

The solution is backed by a strong support team which is key to a successful implementation. The API framework is key to enable us to integrate the solution to our core operational systems.

Cons

Once we began loading contract data we have found that it can be difficult to make configuration changes due to the data integrity built into the system.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Other

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Lorenis Marcano

It helps a lot and is very useful when managing a contract and its fulfillment

2018-05-21

Pros

It is a very practical and simple tool when preparing contracts, among them; of purchase and sale; It allows me to save a lot of time and guarantees and exemplifies enormously with respect to legal processes regarding contracts and their compliance

Cons

It is a software that is very easy to use and I have no criticism about it because it has helped me a lot in the preparation of contracts, their compliance and administration

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Jim Korican

This is a good tool but will require getting used to the unique and new capabilities.

2018-05-17

Pros

Allows for one stop tracking of vendor agreements.

Cons

The functionality of icertic is not user friendly but will be learned over time with more use and experience.

Rating breakdown

Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
Read more
Sachin Chipade

A User friendly and robust contract management tool

2017-03-09

The team at ICERTIS understood our requirements and has been able to customize the tool as per our needs and to our satisfaction.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
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Bobi Mullins

Great way to communicate with multiple parties involved.

2018-05-17

It made it easier to work across multiple teams within our company to complete the required task within everyone's field.

Pros

User friendly interface that makes it easy to find your way through and find what you need within the software

Cons

Would suggest a training to kick it off with team to help users with the best way to work within the software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Trevor Johnson

Icertis made creating NDAs a breeze.

2018-04-24

Pros

I like the ease of use for this software when creating NDAs and other smaller documents. The integration with DocuSign is seemless and internally the process is much more efficient.

Cons

It is also a bit of a bear to upload contract on third party paper to the system, something I believe is about to change.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Michelle Manu

Went live within 60 days

2015-01-14

We are delighted to be fully up and running on the Icertis Contract Management system!

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Michel Gahard

Scalable, Easy to use and Readily customizable product

2015-01-14

As a global business executing hundreds of thousands of contracts annually, Microsoft Corporation needed a solution that was scalable, easy to use and readily customizable to our unique processes.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Karen Burke-Fullen

Icertis is the most complete contract management system I've utilized in my 20+ years in Logistics

2018-04-24

Pros

Very easy to update contracts and track changes and updates.

Cons

Set up for Logistics can be difficult when the platform is focused on the main business. There is some limitations due to the need to create a template and not able to create ad hoc.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
Read more
Brad Huizingh

Excellent

2018-05-17

Much easier to work with than our old word document process.

Pros

Easy to navigate. Very intuitive.

Cons

A couple times when I used the system it took a while of for it to reply to me. Had to check back to ensure that I did it correctly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Kim Schievink

It is still early but the tool has been great to work with so far!

2018-05-17

Very organized and easy to use

Pros

It is very easy to use and not hard to learn the tool.

Cons

Since it has only been a short time of use, I haven't found anything that really bothers me yet.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Glenn Bearss

As new user, I can easily see the value of the tool.

2018-05-17

document retention

Pros

Centralized retention will help with people moving within the organization, no paper Electronic signature Reminders for tasks

Cons

Lack of speed, perhaps this is hardware related? Having to convert xls to pdf is a limitation. Tutorial during inputs; this would be more intuitive. Provide definitions while hovering over a button. i.e. "by selecting this option you will...."

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
Zuleima Romero

It is such a simple tool and has helped me a lot when managing a contract

2018-05-23

Pros

Making a contract is not easy, and in my case this software has provided me with many tools when developing one that I need at the moment; this tool has been so useful, practical and simple when using it

Cons

This software is fantastic, and I have no objection or any bad experience with it; It has been very helpful, It provides me with ample solutions and I have saved a lot of time and money

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
John Allen

I had an awesome experience working with the beta site, uploading contracts for review.

2018-04-24

Pros

I liked how accurate the platform was with identifying the fields listed within the contract.

Cons

The system could use more development in the Artificial Intelligence space. Conversion of contracts are difficult when a business does not have a standard contract type.

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Other

Source: Capterra
Helpful?   Yes   No
Read more
Phil Rietberg

It has been ok

2018-05-17

At this time I do not have any other than the company is dedicated to it.

Pros

There is not anything at this time I feel there is a Pro to the software.

Cons

The program is classic legal products and is a large step back from ease of use systems. The system has too many areas to go to and you cannot put them together for seamless functionality

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

2/10
Source: Capterra
Helpful?   Yes   No
Read more
Brian Marzolino

Made my life easier!!!

2018-05-17

Pros

It is an easy and convenient way to review and process contracts.

Cons

Wasnt difficult to learn but could have used a quick training document.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Tyler Boik

Used for contract management

2018-05-17

Pros

I enjoyed the ease of use and functionality, everything was typically very user friendly and a simple process.

Cons

Sometimes it takes a little while to search for a specific function, such as attaching a document to a contract.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Other

Source: Capterra
Helpful?   Yes   No
Read more
Delgado Nathaly

It helps us with the controls of contracts, its amazing

2018-04-20

thanks to this software we have improved greatly with the organization of contracts

Pros

This has been the easiest software that we have used at work, it is customizable and it helps us a lot with the administration and control of contracts, since we used it we have not had any problems

Cons

We have not had any problem with this platform, the doubts that we have had have been resolved thanks the customer support

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Deb Voronkov

I sourced, and implemented this tool for our Global buy side

2018-04-24

One uniform database for all of our buy side agreements across the globe. We have consolidated many systems to one.

Pros

The project teams that I have worked with have gone above and beyond to ensure that our needs were met, on time, and on budget.

Cons

It takes a bit of time to configure the tool and get it to work.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more