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MEX Maintenance
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The all-in-one maintenance management solution.
Table of Contents
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MEX Maintenance - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
MEX Maintenance overview
What is MEX Maintenance?
MEX is a technician-first CMMS for mid-market asset-intensive, multi-site facilities and maintenance operations used across sectors such as across manufacturing, healthcare, government, education and more.
Backed by more than 30 years of industry experience, MEX provides configurable maintenance and asset management software designed for organisations that need clear visibility and control over maintenance operations.
Learn more at mex.com.au.
Key benefits of using MEX Maintenance
• Asset & Maintenance Management: Track, organise, and optimise every asset from one central system.
• Fleet Maintenance: Simplify fleet servicing, compliance, and maintenance tracking.
• Preventative Maintenance: Plan, schedule, and automate maintenance to reduce downtime.
• Work Order Management: Create, assign, and complete jobs with total visibility and control.
• Reporting & Analytics: Track performance, analyse trends, and export reports easily.
Starting price
Alternatives
with better value for money
Pros & Cons
Asset Management
Reports
Customer Support
User Customisation
Data Management
Pricing
MEX Maintenance’s user interface
MEX Maintenance pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.4
Features
4.2
Ease of use
4.2
Customer support
4.5
Reviews sentiment
What do users say about MEX Maintenance?
It is very structured, enabling you to set up your assets in as much or as little detail as you want. Whilst a bit time consuming to set asset details and work flows up initially, once everything was inputted, the system is easy to use for all levels.
Select to learn more
Who uses MEX Maintenance?
Based on 84 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
MEX Maintenance's key features
Most critical features, based on insights from MEX Maintenance users:
All MEX Maintenance features
Features rating:
MEX Maintenance alternatives
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MEX Maintenance pricing
Value for money rating:
Starting from
No pricing info
User opinions about MEX Maintenance price and value
Value for money rating:
To see what individual users think of MEX Maintenance's price and value, check out the review snippets below.
Daniel B.
Operational Excellence Systems Specialist
Alan C.
Maintenance Manager
MEX Maintenance integrations (4)
Top integrations
MEX Maintenance customer support
What do users say about MEX Maintenance customer support?
Customer support rating:
We analyzed 30 verified user reviews to identify positive and negative aspects of MEX Maintenance customer support.
Widespread user sentiment highlights fast, knowledgeable, and friendly customer support from the MEX team.
A significant portion of users find support accessible via multiple channels, including chat, phone, and email.
Multiple users appreciate the willingness of staff to assist with both technical and general queries, making onboarding easier.
Support options
Training options
To see what individual users say about MEX Maintenance's customer support, check out the review snippets below.
“While been a new user of the software compared to what i have used in my previous workplace, the support chat is beyond amazing and helpful and has helped so much in picking up new uses and understanding the software.”
Daryl S.
Maintenance Planner
“It is an intuitive Computerised Maintenance Management System with great support from the developers on the phone or via email. ”
Tim H.
Maintenance Manager
“Overall we are very happy with the MEX CMMS system and their customer service is second to none.”
Joshua J.
Maintenance Services Manager
MEX Maintenance FAQs
MEX Maintenance has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Public Administrations, Small Business
These products have better value for money
Q. What languages does MEX Maintenance support?
MEX Maintenance supports the following languages:
Arabic, Chinese (Simplified), English, French, German, Indonesian, Japanese, Korean, Portuguese, Russian, Spanish, Swedish, Thai, Turkish
Q. Does MEX Maintenance support mobile devices?
MEX Maintenance supports the following devices:
Android, iPad, iPhone
Q. Does MEX Maintenance offer an API?
Yes, MEX Maintenance has an API available for use.
Q. What level of support does MEX Maintenance offer?
MEX Maintenance offers the following support options:
FAQs/Forum, Phone Support, Email/Help Desk, Chat, Knowledge Base