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MEX Maintenance Logo

A CMMS for streamlined asset control.

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MEX Maintenance - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: October 2025

MEX Maintenance overview

What is MEX Maintenance?

MEX Maintenance Software is a comprehensive CMMS designed to help mid-market organisations streamline operations, reduce downtime, and gain full control over their assets and facilities. With an intuitive interface and scalable platform, MEX CMMS simplifies the management of work orders, preventative maintenance, inventory, and reporting—all in one connected solution.

Whether managing a single facility or multiple sites, MEX CMMS provides the tools maintenance and facility teams need to automate processes, centralise data, and move from reactive to proactive maintenance strategies. The result is reduced costs, extended asset lifespan, and smarter long-term planning.

MEX CMMS is built for mid-market organisations across industries where asset performance and compliance are critical. It’s widely adopted by:

Manufacturing – streamline production equipment maintenance and reduce downtime.

Healthcare & Aged Care – manage biomedical assets and ensure compliance with safety standards.

Facilities & Property Management – keep buildings, HVAC, and infrastructure operating smoothly.

Education & Government – manage campuses and public facilities efficiently.

Mining, Utilities & Energy – control high-value equipment and ensure safety in complex environments.

Deployment Options:

On-Premise: Installed locally for full control and customisation.

Cloud (MEX Hosting): Secure, web-based access anytime, anywhere, with minimal IT overhead.

Mobile Access: Native apps and browser access for teams in the field to manage work orders, inspections, and asset data on the go.

Key benefits of using MEX Maintenance

Reduce downtime & extend asset life:
  • Automate preventive maintenance schedules by time, usage, or condition.
  • Identify risks early to avoid breakdowns and emergency repairs.
  • Extend the lifespan of critical equipment and facilities.

Streamline work order management:
  • Generate work orders automatically from inspections or PM schedules.
  • Prioritise high-risk or urgent jobs with smart scheduling tools.
  • Assign tasks to the right team members and track progress in real time.
  • Ensure no request is overlooked, reducing delays and inefficiencies.

Improve compliance & audit readiness:
  • Maintain audit-ready digital records for assets, work orders, and inspections.
  • Demonstrate compliance with safety, ISO, GMP, and industry regulations.
  • Eliminate manual audit prep with centralised reporting.

Centralise asset & inventory management:
  • Keep a complete, centralised asset register for all equipment and facilities.
  • Track location, history, and performance of every asset.
  • Manage spare parts with integrated inventory control.
  • Reduce overstocking, prevent shortages, and lower storage costs.

Gain visibility with data & reporting:
  • Access real-time dashboards for instant insights.
  • Customise reports to track KPIs, costs, downtime, and labor.
  • Use data to make smarter, proactive decisions.
  • Benchmark performance across teams and sites.

Eliminate manual processes:
  • Replace spreadsheets and paperwork with automation.
  • Streamline repetitive tasks like scheduling and reporting.
  • Improve accuracy and save time across the team.

Enhance mobility & field efficiency:
  • Equip technicians with MEX Mobile for work in the field.
  • Update work orders, record inspections, and access data anywhere.
  • Ensure real-time accuracy with mobile syncing.

Scalable for mid-market growth:
  • Designed for mid-market organisations managing single or multiple sites.
  • Scales easily as asset bases and team sizes grow.
  • Provides enterprise-grade functionality without enterprise-level complexity.

Cost savings & efficiency gains:
  • Reduce emergency repair expenses through proactive maintenance.
  • Optimise maintenance budgets with accurate forecasting.
  • Minimise downtime and extend asset ROI.
  • Eliminate inefficiencies caused by manual or outdated systems.

Trusted industry expertise:
  • Over 30 years of experience in CMMS and asset management software.
  • Trusted by industries including healthcare, mining, manufacturing, education, and government.
  • Proven ability to balance powerful features with ease of use.

Starting price

3295per user /
per year

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Pros & Cons

Assistance

Onboarding

Adaptability

MEX Maintenance’s user interface

Ease of use rating:

MEX Maintenance pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(1)
3-4(47)
5(36)

What do users say about MEX Maintenance?

Users say MEX Maintenance offers responsive and helpful customer support, with staff often praised for their friendliness and willingness to assist. They find support channels accessible and report that most issues are addressed quickly, though some mention occasional delays or reluctance in resolving certain problems. They appreciate the training resources and indicate that the learning curve is manageable with proper instruction, but feel that more comprehensive training is sometimes necessary for full proficiency.

Reviewers indicate MEX Maintenance is highly customizable, allowing adaptation to various business needs. They note that while customization options are extensive, the process can be complex and sometimes leads to confusion or interface issues.

Select to learn more


Who uses MEX Maintenance?

Based on 84 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Food Production
Food & Beverages
Facilities Services
Mining & Metals
Others

Use cases

Maintenance Management
CMMS
Preventive Maintenance
Equipment Maintenance
Work Order

MEX Maintenance's key features

Most critical features, based on insights from MEX Maintenance users:

Preventive maintenance
Work order management
Maintenance scheduling
Mobile access
Scheduling
Inventory management

All MEX Maintenance features

Features rating:

Work order creation
Vendor management
Task scheduling
Fixed asset management
Document storage
Corrective and preventive actions (capa)
Document management
Asset tracking
Reporting & statistics
Real-Time data
Service history
Alerts/Notifications
Inventory tracking
Inspection management
Equipment tracking
Activity dashboard
Depreciation management
Purchase order management
Billing & invoicing
Multi-Location
Parts management
Predictive maintenance
Quotes/Estimates
Automated scheduling
Real-Time notifications
Real-Time reporting
Reminders
Repair tracking
Audit trail
Reporting/Analytics
Residential properties
Routing
Asset planning
Service request management
Status tracking
Task management
Asset lifecycle management
Technician management
Third-Party integrations
Timesheet management
Vehicle information
API
Warranty tracking
Customizable fields
Customizable forms
Customizable reports
Data import/export
Cost tracking
Commercial properties
Downtime tracking
Electronic signature
Equipment maintenance
Equipment management
Budgeting/Forecasting
Facility asset management
Facility management
Facility scheduling
For schools
Historical reporting
Incident management
Barcoding/RFID
Inventory control
Barcode/Ticket scanning
IoT device management
Job costing
Job management
Job tracking
Key & lock management
Maintenance management

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MEX Maintenance pricing

Value for money rating:

Starting from

3295

/user

Per year

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about MEX Maintenance price and value

Value for money rating:

To see what individual users think of MEX Maintenance's price and value, check out the review snippets below.

“MEX is great for customisation - we can do most of the customisation ourselves, and for more complicated changes, the MEX team are helpful and responsive.”
DB

Daniel B.

Operational Excellence Systems Specialist

“Integration into other business systems seamless. Support excellent not only software issue related but good training support.”
AC

Alan C.

Maintenance Manager

MEX Maintenance integrations (4)

MEX Maintenance customer support

What do users say about MEX Maintenance customer support?

Customer support rating:

We analyzed 30 verified user reviews to identify positive and negative aspects of MEX Maintenance customer support.

Widespread user sentiment highlights fast, knowledgeable, and friendly customer support from the MEX team.

A significant portion of users find support accessible via multiple channels, including chat, phone, and email.

Multiple users appreciate the willingness of staff to assist with both technical and general queries, making onboarding easier.

Support options

Faqs/forum
Phone support
Email/help desk
Chat
Knowledge base

Training options

In person
Documentation
Videos
Live online

To see what individual users say about MEX Maintenance's customer support, check out the review snippets below.

“While been a new user of the software compared to what i have used in my previous workplace, the support chat is beyond amazing and helpful and has helped so much in picking up new uses and understanding the software.”

DS

Daryl S.

Maintenance Planner

“It is an intuitive Computerised Maintenance Management System with great support from the developers on the phone or via email. ”

TH

Tim H.

Maintenance Manager

“Overall we are very happy with the MEX CMMS system and their customer service is second to none.”

JJ

Joshua J.

Maintenance Services Manager

MEX Maintenance FAQs

Q. What type of pricing plans does MEX Maintenance offer?

MEX Maintenance has the following pricing plans:
Starting from: $3295.00/year
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

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Q. Who are the typical users of MEX Maintenance?

MEX Maintenance has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Public Administrations, Small Business


Q. What languages does MEX Maintenance support?

MEX Maintenance supports the following languages:
Arabic, Chinese (Simplified), English, French, German, Indonesian, Japanese, Korean, Portuguese, Russian, Spanish, Swedish, Thai, Turkish


Q. Does MEX Maintenance support mobile devices?

MEX Maintenance supports the following devices:
Android, iPad, iPhone


Q. Does MEX Maintenance offer an API?

Yes, MEX Maintenance has an API available for use.


Q. What other apps does MEX Maintenance integrate with?

MEX Maintenance integrates with the following applications:
MYOB Business, SAP Enterprise Asset Management, Xero


Q. What level of support does MEX Maintenance offer?

MEX Maintenance offers the following support options:
FAQs/Forum, Phone Support, Email/Help Desk, Chat, Knowledge Base

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