App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. Learn more

MEX Maintenance Pricing, Features, Reviews and Alternatives

MEX Maintenance product overview

Price starts from

199

Per month

Per Feature

What is MEX Maintenance?

MEX Mobile allows users to manage maintenance and work orders on-the-go. Available across all major platforms, MEX keeps your team focussed, allowing users to know exactly what they need to do and how to do it, directly from the palm of their hands. No matter what industry you are in, or the size of your operation, MEX’s mobile first approach to maintenance management can save you time and money.

Key benefits of using MEX Maintenance

  • MEX mobile runs natively on any device with or without an internet connection.

  • Advanced Scheduling and Planning tools that can be automated to streamline workflow and help stay organised.

  • Helps you to improve the way you create, manage and report on upcoming Work Orders to reduce downtime and optimize asset performance.
  • Make data-driven decisions without trawling through confusing paperwork with customized reports and KPI Dashboards available at your fingertips.

  • Purchase and organise spare parts with the add-on Stores module so you can track inventory with a comprehensive Stores Catalogue.

  • Track equipment usage and pull up information quickly with Barcode, QR scanning and NFC Reading capabilities.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    FAQs/Forum
    Phone Support
    Email/Help Desk
    Chat

    Training options

    In Person
    Documentation
    Videos
    Live Online

    MEX Maintenance pricing information

    Value for money

    4.4

    /5

    78

    Starting from

    199

    Per month

    Per Feature

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    MEX Maintenance features

    Functionality

    4.2

    /5

    78

    Total features

    54

    9 categories

    Most valued features by users

    Alerts/Notifications
    Activity Dashboard
    Third-Party Integrations
    Reporting & Statistics
    API
    Customizable Reports
    Real Time Data
    Document Management

    MEX Maintenance users reviews

    Overall Rating

    4.3

    /5

    78

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.19/10
    Rating distribution

    5

    4

    3

    2

    1

    33

    38

    7

    0

    0

    Pros
    MEX is great for customisation - we can do most of the customisation ourselves, and for more complicated changes, the MEX team are helpful and responsive.
    Integration into other business systems seamless. Support excellent not only software issue related but good training support.
    GBC is actively working on a plan to address issues and tighten up the integration performance. There is great scope for improvement at GBC, and there is a plan to address that.
    Cons
    I have found MEX to be confusing at times compared to other systems that I have used.
    MEX can be a bit hard to use on mobile devices. Some features are not usable, and the layouts can be hard to see.
    Unable to alter details included or not included on Work Order form (may be user fault on our end).
    pm
    AvatarImg

    philip m.

    Food & Beverages, 1,001-5,000 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    MEX Maintenance Review

    Reviewed 5 years ago

    MEX is already showing the business that we are top heavy with trades waiting around for break downs, with this information we now can plan more effectively by having trades onsite when required to carryout planned maintenance activities and not just be a breakdown team giving them more machine up-time.

    Pros

    MEX is by far one of the best CMMS I've used so far in my career its functionality makes it an easy system to implement which intern gives eases of use to the end user (maintenance trades), Also regions is a great tool to setup multiple site locations across the business ensuring we have a standardised asset tree and control files,

    Cons

    Mex today requires further development by giving you the ability to import rosters into your schedule which will give you better planning functionality

    Vendor response

    Hi Philip, Thank you for leaving such a wonderful review. We take pride in customer satisfaction and are committed to delivering a useful and easy to use system. It's customers like you that make our job wonderful! Thanks, once again, for your kind words.

    DV
    AvatarImg

    Darryl V.

    Education Management, 51-200 employees

    Used daily for less than 6 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    New user of MEX in a regional school

    Reviewed 5 months ago

    Outstanding in all respects so far (not all modules have been used yet, but more will be used early 2024). It did take some time to set up the "shell" but was well worthwhile. Data imports were easily done. Congratulations to the entire MEX team.

    Pros

    There are numerous positive aspects to MEX - security, flexibility, automation and cross liking of data and reporting functionality. A very significant aspect is the excellent help files and support offered by everyone at MEX. I have been looking for something like this for a very long time and am more than happy with everything and everyone. As mentioned, great help files and you tube videos.

    Cons

    No bad experiences yet, any new system will have a very steep learning curve. It took some time to get my head around the set up, but previous understanding of maintenance requirements / tracking functionality was a bonus. I think new users need to understand their operations / requirements very well and allow enough time to get the system to a useable place. That is not a negative aspect at all, but it is a cost to be aware of.

    Vendor response

    Thanks so much for sharing your experience with us Darryl, we're so glad to hear you found MEX after a long search and that it meets all your requirements and more. Thank you again for taking the time to review MEX.

    MC
    AvatarImg

    Max C.

    Food & Beverages, 1,001-5,000 employees

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    Very effective and easy CMMS

    Reviewed 21 days ago

    Very positive. they provided a very good support for the training and the development of our infrastructure. They have a set of skilled people that are aware of the reality of what is an industrial site

    Pros

    Very intuitive user interface. while some icons could be confusing (ex: Details/Search) it is very easy to find your marks and being autonomous in navigating. We appreciate the possibility to tune the interface, having access to control files that allow us to gain and of course the possibility to have a mobile access

    Cons

    There is still improvement as the system has a "Logic" approach. You have to quite the page you are one to fetch an info somewhere else. It will be useful to be able to navigate through the top tabs without quitting/saving the work. Finally While there are plenty of very useful fields, it would have been interesting to included in the commisionning time a schedule to tune Front end/back End to facilitate report creation.

    PM
    AvatarImg

    Paul M.

    Information Technology and Services, 10,001+ employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7/10

    Share this review:

    MEX at Golden Bay Cement

    Reviewed 5 years ago

    MEX are quick to offer solutions, but do not always listen to the Customer. Time will resolve that as the relationship between the new Maintenance Manager and MEX evolves. Integration has proven difficult and there are still issues to be dealt with. GBC is actively working on a plan to address issues and tighten up the integration performance. There is great scope for improvement at GBC, and there is a plan to address that. There is a lack of both ownership and understanding below the Maintenance Manager, a legacy of the previous Maintenance Manager. Again, GBC is working to address that.

    Pros

    The software is simple in nature. This makes learning the product easy, and training is accomplished with minimum fuss. The application is solid, the releases (Builds) are reliable. Support is top notch, and very responsive.

    Cons

    GBC did not make a great job of establishing their deliverables for the software. As a result, the product has been slow to deliver a lot of the benefits which are clearly there for the taking. A change of Maintenance Manager so soon after go-Live did not help GBC in achieving its goals either, but that is being addressed by the new Maintenance Manager.

    Vendor response

    Hi Paul, Thanks for taking the time to leave a review of MEX, it is wonderful to hear about your experience with the system. Making a simple yet effective system is one of our main priorities so we are really glad to hear we have achieved this goal with you. We would like to hear more on your issues with the integration, so someone will be in touch shortly. Thanks again for the feedback!

    DB
    AvatarImg

    Daniel B.

    Food & Beverages, 5,001-10,000 employees

    Used weekly for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    MEX Review

    Reviewed 3 years ago

    Overall we have found MEX easy to use and customisable to meet our needs.

    Pros

    MEX is great for customisation - we can do most of the customisation ourselves, and for more complicated changes, the MEX team are helpful and responsive. This means we can adjust the system to meet our processes, not the other way around.

    Cons

    MEX can be a bit hard to use on mobile devices. Some features are not usable, and the layouts can be hard to see.

    Vendor response

    Hi Daniel, Thank you for your great review - we really appreciate it! We are super pleased to hear that you find the customisation features beneficial and that MEX is so easy to use. Also thank you for your constructive feedback on the Mobile App, we always like to hear suggestions from our customers to help improve our products.

    MEX Maintenance FAQs

    Q. What type of pricing plans does MEX Maintenance offer?

    MEX Maintenance has the following pricing plans:
    Starting from: $199.00/month
    Pricing model: Subscription
    Free Trial: Available | (No Credit Card required)


    Q. Who are the typical users of MEX Maintenance?

    MEX Maintenance has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Public Administrations, Small Business


    Q. What languages does MEX Maintenance support?

    MEX Maintenance supports the following languages:
    Arabic, Chinese (Simplified), English, French, German, Indonesian, Japanese, Korean, Portuguese, Russian, Spanish, Swedish, Thai, Turkish


    Q. Does MEX Maintenance support mobile devices?

    MEX Maintenance supports the following devices:
    Android, iPad, iPhone


    Q. Does MEX Maintenance offer an API?

    Yes, MEX Maintenance has an API available for use.


    Q. What level of support does MEX Maintenance offer?

    MEX Maintenance offers the following support options:
    FAQs/Forum, Phone Support, Email/Help Desk, Chat

    Common MEX Maintenance comparisons

    MEX Maintenance logo
    MaintainX logo
    MEX MaintenancevsMaintainX
    MEX Maintenance logo
    eMaint CMMS logo
    MEX MaintenancevseMaint CMMS
    MEX Maintenance logo
    UpKeep logo
    MEX MaintenancevsUpKeep

    Related categories