This is your compare tray

Apps you want to compare will be listed here. Launch a head to head comparison at any time.

MEX Maintenance Pricing, Features, Reviews and Alternatives

MEX Maintenance product overview

What is MEX Maintenance?

Now across ANDROID, Windows UWP and iOS, MEX Mobile opens maintenance teams up to a whole new world of paperless maintenance management. Working alongside the browser-based MEX Maintenance Software, MEX Mobile allows you to access your Equipment and Facilities in the Asset Register, open Work Orders and review Historical Jobs. Take Readings on site, View Drawings and download important maintenance documents onto your device.

Key benefits of using MEX Maintenance

  • Preventative maintenance scheduling can be automated according to both usage-based and time-based frequency schedules, such as every quarter, every 100 hours, or every 10000km.

  • Work orders can be created manually, or automatically according to routine maintenance schedule periods, and used to record as much or as little information as required, including the asset involved, job instructions, required materials and spare parts, tools, labor requirements, tasks, procedures, and more.

  • More than 230 standard reports are included in MEX, and users can also create custom reports using the built-in Report Designer.

  • The Stores add-on module allows users to track all spare parts, and offers purchasing and requisitions management and a full parts catalogue.

  • Employee working hours can be logged through the inbuilt electronic timecard system and timesheets.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    FAQs/Forum
    Phone Support
    Email/Help Desk
    Chat

    Training options

    In Person
    Documentation
    Videos

    MEX Maintenance pricing information

    Value for money

    4.5

    /5

    58

    Starting from

    $

    2390

    Per Feature

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    MEX Maintenance features

    Functionality

    4.1

    /5

    58
    Total Features72 9 categories

    Most valued features by users

    Alerts/Notifications
    Reporting & Statistics
    Activity Dashboard
    API
    Inventory Management
    Third Party Integrations
    Document Management
    Mobile Access

    Functionality contenders

    MEX Maintenance users reviews

    Overall rating

    4.3

    /5

    58

    Positive reviews

    93%

    Write a review
    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.41/10
    Rating distribution

    5

    4

    3

    2

    1

    22

    32

    4

    0

    0

    Pros
    MEX is great for customisation - we can do most of the customisation ourselves, and for more complicated changes, the MEX team are helpful and responsive.

    DB

    Daniel B.

    Integration into other business systems seamless. Support excellent not only software issue related but good training support.

    AC

    Alan C.

    This makes learning the product easy, and training is accomplished with minimum fuss. The application is solid, the releases (Builds) are reliable.

    PM

    Paul M.

    Cons
    I have found MEX to be confusing at times compared to other systems that I have used.

    DB

    David B.

    MEX can be a bit hard to use on mobile devices. Some features are not usable, and the layouts can be hard to see.

    DB

    Daniel B.

    Unable to alter details included or not included on Work Order form (may be user fault on our end).

    EC

    Edward C.

    Overall rating contenders

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    MEX Maintenance Review

    Reviewed 2 years ago

    MEX is already showing the business that we are top heavy with trades waiting around for break downs, with this information we now can plan more effectively by having trades onsite when required to carryout planned maintenance activities and not just be a breakdown team giving them more machine up-time.

    Pros

    MEX is by far one of the best CMMS I've used so far in my career its functionality makes it an easy system to implement which intern gives eases of use to the end user (maintenance trades), Also regions is a great tool to setup multiple site locations across the business ensuring we have a standardised asset tree and control files,

    Cons

    Mex today requires further development by giving you the ability to import rosters into your schedule which will give you better planning functionality

    Vendor response

    Hi Philip, Thank you for leaving such a wonderful review. We take pride in customer satisfaction and are committed to delivering a useful and easy to use system. It's customers like you that make our job wonderful! Thanks, once again, for your kind words.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    MEX Review

    Reviewed 4 months ago

    Overall we have found MEX easy to use and customisable to meet our needs.

    Pros

    MEX is great for customisation - we can do most of the customisation ourselves, and for more complicated changes, the MEX team are helpful and responsive. This means we can adjust the system to meet our processes, not the other way around.

    Cons

    MEX can be a bit hard to use on mobile devices. Some features are not usable, and the layouts can be hard to see.

    Vendor response

    Hi Daniel, Thank you for your great review - we really appreciate it! We are super pleased to hear that you find the customisation features beneficial and that MEX is so easy to use. Also thank you for your constructive feedback on the Mobile App, we always like to hear suggestions from our customers to help improve our products.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    Easy to use & friendly helpful service

    Reviewed 2 months ago

    Keeping it as a one stop shop for all our Asset documentation, reports & setting up a catalogue to ensure parts are kept as required & there when needed. Allowing the history of the Maintenance department to be kept accurate & up to date.

    Pros

    Still getting to know what it can do but am finding new ways everyday to streamline processes & keep accurate records

    Cons

    Having to customise things that should come with it - like closing work orders you have to manually enter the date closed instead of it automatically entering from trades tab last dated & timed entry.

    Vendor response

    Hi Narelle, Thank you for taking the time to write about your MEX experience. It is great that you find the system easy to use and are finding new ways to streamline your processes. Thanks also for your comment regarding customisations, we will be in touch shortly to discuss this further. Kind Regards, The MEX Team

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7/10

    Share this review:

    MEX at Golden Bay Cement

    Reviewed 2 years ago

    MEX are quick to offer solutions, but do not always listen to the Customer. Time will resolve that as the relationship between the new Maintenance Manager and MEX evolves. Integration has proven difficult and there are still issues to be dealt with. GBC is actively working on a plan to address issues and tighten up the integration performance. There is great scope for improvement at GBC, and there is a plan to address that. There is a lack of both ownership and understanding below the Maintenance Manager, a legacy of the previous Maintenance Manager. Again, GBC is working to address that.

    Pros

    The software is simple in nature. This makes learning the product easy, and training is accomplished with minimum fuss. The application is solid, the releases (Builds) are reliable. Support is top notch, and very responsive.

    Cons

    GBC did not make a great job of establishing their deliverables for the software. As a result, the product has been slow to deliver a lot of the benefits which are clearly there for the taking. A change of Maintenance Manager so soon after go-Live did not help GBC in achieving its goals either, but that is being addressed by the new Maintenance Manager.

    Vendor response

    Hi Paul, Thanks for taking the time to leave a review of MEX, it is wonderful to hear about your experience with the system. Making a simple yet effective system is one of our main priorities so we are really glad to hear we have achieved this goal with you. We would like to hear more on your issues with the integration, so someone will be in touch shortly. Thanks again for the feedback!

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    MEX = KISS Value for money.

    Reviewed 2 years ago

    This software is ideal for small to midsize business. The ease of use is that actual day to day users will love it. Value for money.

    Pros

    Extremely easy to use..Everything flows nicely, and easy to find Does the basics well.. WO-PO connection parts booking etc easy. WO PO process easy and well thought out. The PM is part is simple and easy to use. Parts easy to book to WO/PO or raising thru PMs. Ops(Online Request) works well.. MEX app works well.. Stores module well thought out-easy to use.. Support is excellent. Buying the software...

    Cons

    Financial side is a bit basic, will be limiting for large companies. Scheduler system not the best. Even thou pages are infinitely customizable for users there is a compromise with the screen tlagging ages to load/freezing.. The odd annoying bug. Tailored to fleet/mining.. Wire frame reports a bit on the basic side. MEX app only IOS.

    Vendor response

    Hi John, Thank you so much for your glowing review! We appreciate your honest feedback and its really great to hear that you have found MEX extremely easy to use and value for money. A main goal of ours is to make the system easy to use so that our users can actually use the system. It looks like we have reached that goal with you. Thanks again for your high recommendation of MEX!

    MEX Maintenance FAQs and common questions

    MEX Maintenance has the following pricing plans:
    Starting from: $2390.00
    Pricing model: One Time License
    Free Trial: Available


    MEX Maintenance has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Public Administrations, Small Business


    MEX Maintenance supports the following languages:
    Chinese (Simplified), Turkish, Arabic, Russian, Portuguese, Korean, Thai, Swedish, Japanese, French, German, English, Indonesian, Spanish


    MEX Maintenance supports the following devices:
    Android, iPhone, iPad


    Yes, MEX Maintenance has an API available for use.


    MEX Maintenance offers the following support options:
    FAQs/Forum, Phone Support, Email/Help Desk, Chat

    Related categories