MEX Pricing, Features, Reviews & Comparison of Alternatives

MEX

Computerized maintenance management system (CMMS)

4.41/5 (37 reviews)

MEX overview

MEX is a computerized maintenance management system (CMMS) which enables users to manage preventative maintenance on their equipment and assets, with maintenance scheduling, automated work order creation, job tracking, equipment readings, reporting, and more.

MEX’s built-in asset register allows users to record information on all assets and locations, including account codes, purchase details, supplier, warranty information, previous asset locations, and more. Full work histories can be documented, with last service dates and readings, any spare parts used when repairing the asset, and any outstanding work to be completed. Users can also create any number of custom fields to record additional information. Minimal information can be recorded in MEX during setup, with users able to return to asset records and fill in more details at a later date.

Work orders can be created manually by users, for maintenance requests, or their creation can be automated through preventative maintenance scheduling. Users define the frequency at which maintenance is required for assets, based either on usage or time, and MEX automatically generates work orders according to this schedule. Work orders can be used to record as much or as little information as desired, with users able to record only essential information to reduce the time spent at the computer, or plan and document every detail including tasks, manpower, spare parts, tools, instructions, procedures, dates, and more.
www.mex.com.au

Pricing

Starting from
$2390
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Asia, Australia, Europe, Japan and 3 other markets, Latin America, Middle-East and Africa, United Kingdom

Supported languages

English, Arabic, Chinese (Simplified), French, German and 9 other languages, Indonesian, Japanese, Korean, Portuguese, Russian, Spanish, Swedish, Thai, Turkish
MEX screenshot: Take MEX on the road with the MEX iOS CMMS App. Allowing your service technicians to continue to effectively maintain your equipment.MEX Turns 25MEX screenshot: Customizable reports and KPIs give users the visibility and reporting functionality they need to meet management objectivesMEX screenshot: The main menu of the MEX Maintenance SoftwareMEX screenshot: Capture all asset information and store in the one central and comprehensive asset registerMEX screenshot: Schedule preventative maintenance tasksMEX screenshot: Over 200 statutory reportsMEX screenshot: Capture work done on assets in detailMEX Maintenance Software

MEX reviews

Value for money
Features
Ease of use
Customer support
  4.6
  4.2
  4.3
  4.6
Harvey Higgins

Casella Mex Casella

Used daily for 2+ years
Reviewed 2017-01-23
Review Source: Capterra

Casella Family Brands initiated the use of Mex in 2007 "Just to help us with Maintenance", Who would have thought of the wide usage & power of the system now, The Business has grown considerably & Mex has adapted & grown with us from the early days of 10 users to now having 225 users, the business was on 1 site now we have multiple sites looking after maintenance function of 150+ maintenance staff & an asset register with over 10,000 assets. All functions of the Mex System are utilized from the requesting process & approval to the acquisition of parts & final Scheduling, A comprehensive history has been developed which we now have as a resource to use on reporting regulatory requirements & in moving the maintenance function forward strategically. The system may not be the biggest out there but its ability to be adaptable to our designed maintenance program whilst keeping a robust user environment is invaluable in running the day to day maintenance function, Mex is now in the centre of all the maintenance functions on all our sites giving us control of all our labour, materials, running costs & information. Its ability to adapt to our changing maintenance function while withholding a robust user environment.

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Reuben McCartney

Good but...

Used daily for 2+ years
Reviewed 2019-03-05
Review Source: Capterra

The software is full of great features, however they are only as great as the information that goes in, which can sometimes lead to frustration. We use MEX to run our stores (although no ordering happens through MEX unfortunately) We also use the Preventative Maintenance in a big way, and some features are still struggling to be realized (for instance, the hierarchy of PM's) However, when good information is input consistently, fairly consistent results are output. Good features for stores and preventative maintenance etc. Lots of information and recording of history is possible. Great to be able to add photos and all sorts of information in behind stores items, or work orders.

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Leah Danieli

Easy to use system. Great support and service

Used daily for 2+ years
Reviewed 2017-02-07
Review Source: Capterra

MEX is a great program and very easy to use. The staff are friendly (that's you reception ladies) and very informative and helpful (support guys). The front end platform looks great, is easy to navigate, and I like that you are able to set permissions to allow or restrict access to certain areas. I particularly like the ability to take MEX with you via the iOS app. As with any program there are occasional glitches or issues, but the support staff and developers do a fantastic job sorting things out where they can. I would highly recommend MEX for anyone in the market for a good CMMS.The support and assistance you get from the MEX staff. I believe that is key to any good program.

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philip mcardle

MEX Maintenance Review

Used daily for 2+ years
Reviewed 2019-03-13
Review Source: Capterra

MEX is already showing the business that we are top heavy with trades waiting around for break downs, with this information we now can plan more effectively by having trades onsite when required to carryout planned maintenance activities and not just be a breakdown team giving them more machine up-time.MEX is by far one of the best CMMS I've used so far in my career its functionality makes it an easy system to implement which intern gives eases of use to the end user (maintenance trades), Also regions is a great tool to setup multiple site locations across the business ensuring we have a standardised asset tree and control files,

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Joshua Jermyn

Structured Maintenance Made Easy

Used daily for 1-2 years
Reviewed 2017-01-31
Review Source: Capterra

From our initial dealings with the MEX team they were extremely helpful. They did not hesitate to come to our office and give us a professional and highly informative demonstration. MEX has allowed us to effectively manage our clients asset registers and assign structured preventative maintenance schedules to these assets. We are able to record all history and report on the complete lifecycle of an asset. Although MEX has virtually infinite combinations in relation to how you wish to set up your asset register MEX is very user friendly and the level to which you want to use it is up to the user, it has the capacity to be a very powerful management system across all areas of maintenance from reporting, to issuing work orders, managing invoices, tracking depreciation, flagging insurance expiry dates and police checks, the list goes on . Overall we are very happy with the MEX CMMS system and their customer service is second to none. We highly recommend MEX.

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MEX pricing

Starting from
$2390
Pricing options
Free trial
One time license
View Pricing Plans

Price quotes are available on request.

MEX features

API
Activity Dashboard
Automatic Notifications
Custom Fields
Customizable Reporting
Document Storage
Inventory Management
Inventory Tracking
Real Time Data
Reporting & Statistics

Activity Tracking (218 other apps)
Audit Trail (182 other apps)
Auditing (265 other apps)
Compliance Management (213 other apps)
Data Import/Export (262 other apps)
Electronic Signature Capture (181 other apps)
Invoice Management (197 other apps)
Monitoring (200 other apps)
Third Party Integration (251 other apps)
Workflow Management (232 other apps)

Additional information for MEX

Key features of MEX

  • Asset register
  • Custom fields
  • Preventative maintenance scheduling
  • Work order creation
  • Periodic work orders
  • Time-based & usage-based frequency schedules
  • Work history tracking
  • Control files
  • Custom rules
  • Equipment readings
  • Reporting & analytics
  • Predefined & custom reports
  • Timesheets
  • Electronic timecards
  • Spare part tracking
  • Purchasing
  • Requisitions
  • Parts catalogue
  • Job tracking
  • Planning calendar
  • Inventory Management
  • Request Management
View All Features

Benefits

Preventative maintenance scheduling can be automated according to both usage-based and time-based frequency schedules, such as every quarter, every 100 hours, or every 10000km.

Work orders can be created manually, or automatically according to routine maintenance schedule periods, and used to record as much or as little information as required, including the asset involved, job instructions, required materials and spare parts, tools, labor requirements, tasks, procedures, and more.

More than 230 standard reports are included in MEX, and users can also create custom reports using the built-in Report Designer.

The Stores add-on module allows users to track all spare parts, and offers purchasing and requisitions management and a full parts catalogue.

Employee working hours can be logged through the inbuilt electronic timecard system and timesheets.