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MEX Maintenance Pricing, Features, Reviews and Alternatives

MEX Maintenance product overview

Price starts from

2390

One-time payment

Per Feature

What is MEX Maintenance?

MEX Mobile allows users to manage maintenance and work orders on-the-go. Available across all major platforms, MEX keeps your team focussed, allowing users to know exactly what they need to do and how to do it, directly from the palm of their hands. No matter what industry you are in, or the size of your operation, MEX’s mobile first approach to maintenance management can save you time and money.

Key benefits of using MEX Maintenance

  • MEX mobile runs natively on any device with or without an internet connection.

  • Advanced Scheduling and Planning tools that can be automated to streamline workflow and help stay organised.

  • Helps you to improve the way you create, manage and report on upcoming Work Orders to reduce downtime and optimize asset performance.
  • Make data-driven decisions without trawling through confusing paperwork with customized reports and KPI Dashboards available at your fingertips.

  • Purchase and organise spare parts with the add-on Stores module so you can track inventory with a comprehensive Stores Catalogue.

  • Track equipment usage and pull up information quickly with Barcode, QR scanning and NFC Reading capabilities.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    FAQs/Forum
    Phone Support
    Email/Help Desk
    Chat

    Training options

    In Person
    Documentation
    Videos
    Live Online

    MEX Maintenance pricing information

    Value for money

    4.5

    /5

    62

    Starting from

    2390

    One-time payment

    Per Feature

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    MEX Maintenance features

    Functionality

    4.2

    /5

    62

    Total features

    57

    9 categories

    Most valued features by users

    Alerts/Notifications
    Activity Dashboard
    Reporting & Statistics
    Third Party Integrations
    API
    Customizable Reports
    Document Management
    Real Time Data

    MEX Maintenance users reviews

    Overall Rating

    4.4

    /5

    62

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.47/10
    Rating distribution

    5

    4

    3

    2

    1

    26

    32

    4

    0

    0

    Pros
    MEX is great for customisation - we can do most of the customisation ourselves, and for more complicated changes, the MEX team are helpful and responsive.
    Integration into other business systems seamless. Support excellent not only software issue related but good training support.
    GBC is actively working on a plan to address issues and tighten up the integration performance. There is great scope for improvement at GBC, and there is a plan to address that.
    Cons
    I have found MEX to be confusing at times compared to other systems that I have used.
    MEX can be a bit hard to use on mobile devices. Some features are not usable, and the layouts can be hard to see.
    Unable to alter details included or not included on Work Order form (may be user fault on our end).

    Overall rating contenders

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    MEX Maintenance Review

    Reviewed 3 years ago

    MEX is already showing the business that we are top heavy with trades waiting around for break downs, with this information we now can plan more effectively by having trades onsite when required to carryout planned maintenance activities and not just be a breakdown team giving them more machine up-time.

    Pros

    MEX is by far one of the best CMMS I've used so far in my career its functionality makes it an easy system to implement which intern gives eases of use to the end user (maintenance trades), Also regions is a great tool to setup multiple site locations across the business ensuring we have a standardised asset tree and control files,

    Cons

    Mex today requires further development by giving you the ability to import rosters into your schedule which will give you better planning functionality

    Vendor response

    Hi Philip, Thank you for leaving such a wonderful review. We take pride in customer satisfaction and are committed to delivering a useful and easy to use system. It's customers like you that make our job wonderful! Thanks, once again, for your kind words.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    MEX Review

    Reviewed a year ago

    Overall we have found MEX easy to use and customisable to meet our needs.

    Pros

    MEX is great for customisation - we can do most of the customisation ourselves, and for more complicated changes, the MEX team are helpful and responsive. This means we can adjust the system to meet our processes, not the other way around.

    Cons

    MEX can be a bit hard to use on mobile devices. Some features are not usable, and the layouts can be hard to see.

    Vendor response

    Hi Daniel, Thank you for your great review - we really appreciate it! We are super pleased to hear that you find the customisation features beneficial and that MEX is so easy to use. Also thank you for your constructive feedback on the Mobile App, we always like to hear suggestions from our customers to help improve our products.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7/10

    Share this review:

    MEX at Golden Bay Cement

    Reviewed 3 years ago

    MEX are quick to offer solutions, but do not always listen to the Customer. Time will resolve that as the relationship between the new Maintenance Manager and MEX evolves. Integration has proven difficult and there are still issues to be dealt with. GBC is actively working on a plan to address issues and tighten up the integration performance. There is great scope for improvement at GBC, and there is a plan to address that. There is a lack of both ownership and understanding below the Maintenance Manager, a legacy of the previous Maintenance Manager. Again, GBC is working to address that.

    Pros

    The software is simple in nature. This makes learning the product easy, and training is accomplished with minimum fuss. The application is solid, the releases (Builds) are reliable. Support is top notch, and very responsive.

    Cons

    GBC did not make a great job of establishing their deliverables for the software. As a result, the product has been slow to deliver a lot of the benefits which are clearly there for the taking. A change of Maintenance Manager so soon after go-Live did not help GBC in achieving its goals either, but that is being addressed by the new Maintenance Manager.

    Vendor response

    Hi Paul, Thanks for taking the time to leave a review of MEX, it is wonderful to hear about your experience with the system. Making a simple yet effective system is one of our main priorities so we are really glad to hear we have achieved this goal with you. We would like to hear more on your issues with the integration, so someone will be in touch shortly. Thanks again for the feedback!

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    MEX = KISS Value for money.

    Reviewed 3 years ago

    This software is ideal for small to midsize business. The ease of use is that actual day to day users will love it. Value for money.

    Pros

    Extremely easy to use..Everything flows nicely, and easy to find Does the basics well.. WO-PO connection parts booking etc easy. WO PO process easy and well thought out. The PM is part is simple and easy to use. Parts easy to book to WO/PO or raising thru PMs. Ops(Online Request) works well.. MEX app works well.. Stores module well thought out-easy to use.. Support is excellent. Buying the software...

    Cons

    Financial side is a bit basic, will be limiting for large companies. Scheduler system not the best. Even thou pages are infinitely customizable for users there is a compromise with the screen tlagging ages to load/freezing.. The odd annoying bug. Tailored to fleet/mining.. Wire frame reports a bit on the basic side. MEX app only IOS.

    Vendor response

    Hi John, Thank you so much for your glowing review! We appreciate your honest feedback and its really great to hear that you have found MEX extremely easy to use and value for money. A main goal of ours is to make the system easy to use so that our users can actually use the system. It looks like we have reached that goal with you. Thanks again for your high recommendation of MEX!

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Casella Mex Casella

    Reviewed 6 years ago

    Casella Family Brands initiated the use of Mex in 2007 "Just to help us with Maintenance", Who would have thought of the wide usage & power of the system now, The Business has grown considerably & Mex has adapted & grown with us from the early days of 10 users to now having 225 users, the business was on 1 site now we have multiple sites looking after maintenance function of 150+ maintenance staff...

    Pros

    Its ability to adapt to our changing maintenance function while withholding a robust user environment.

    Cons

    The systems scheduler is clunky & needs improvement, eventually as every user continues down the path of true jobs control the scheduling of the workload must be the pathway to this result.

    Vendor response

    Thanks very much for the review Harvey, we¿re happy to hear that you¿ve had such a great experience with MEX over the last 9 years and thank you for the feedback regarding the scheduler. If you ever need any assistance you can always phone in and talk to our support staff. Thanks for taking the time to review MEX.

    MEX Maintenance FAQs and common questions

    Q. What type of pricing plans does MEX Maintenance offer?

    MEX Maintenance has the following pricing plans:
    Starting from: $2390.00
    Pricing model: One Time License
    Free Trial: Available


    Q. Who are the typical users of MEX Maintenance?

    MEX Maintenance has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Public Administrations, Small Business


    Q. What languages does MEX Maintenance support?

    MEX Maintenance supports the following languages:
    Arabic, Chinese (Simplified), English, French, German, Indonesian, Japanese, Korean, Portuguese, Russian, Spanish, Swedish, Thai, Turkish


    Q. Does MEX Maintenance support mobile devices?

    MEX Maintenance supports the following devices:
    Android, iPad, iPhone


    Q. Does MEX Maintenance offer an API?

    Yes, MEX Maintenance has an API available for use.


    Q. What level of support does MEX Maintenance offer?

    MEX Maintenance offers the following support options:
    FAQs/Forum, Phone Support, Email/Help Desk, Chat

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