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MEX Maintenance Reviews

Overall rating

4.4

/5

67

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.48/10

Reviews by rating

Pros and cons

MEX is great for customisation - we can do most of the customisation ourselves, and for more complicated changes, the MEX team are helpful and responsive.
Integration into other business systems seamless. Support excellent not only software issue related but good training support.
GBC is actively working on a plan to address issues and tighten up the integration performance. There is great scope for improvement at GBC, and there is a plan to address that.
I have found MEX to be confusing at times compared to other systems that I have used.
MEX can be a bit hard to use on mobile devices. Some features are not usable, and the layouts can be hard to see.
Unable to alter details included or not included on Work Order form (may be user fault on our end).
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67 reviews

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