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NetFacilities Pricing, Features, Reviews and Alternatives

NetFacilities product overview

Price starts from

$

45

/momonth
Per Feature

What is NetFacilities?

NETfacilities is the industry's most comprehensive, easy-to-use CMMS solution for facilities management. With so many features and intuitive flexibility, there is simply no better solution for controlling costs, improving productivity, and managing your assets and work orders. Whether you're in the field or at the office, NETfacilities provides a holistic view of your organization.

Key benefits of using NetFacilities

WORK ORDER MANAGEMENT: Our fully integrated SaaS and mobile platform allows your tenants, employees, and staff to submit real-time requests from anywhere.

ASSET MANAGEMENT: Our enterprise asset management (EAM) solution enables you to use best practice maintenance standards and track the lifecycles of all asset types.

SITE/JOBSITE MANAGEMENT: You can finally move away from spreadsheets and into one comprehensive software platform to manage all of your vital project and site-specific data.

LABOR TRACKING: Offering a window into your workforce, this feature provides real-time assessments of efficiency, productivity, and compliance. In turn, you can build better schedules and goals.

INVENTORY TRACKING: NETfacilities’ comprehensive inventory management system tracks parts and supplies - like paper products, light bulbs, belts, and hoses

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Phone Support
Email/Help Desk
Chat

Training options

Documentation
Live Online
Webinars
Videos

NetFacilities pricing information

Value for money

4.3

/5

126

Price starts from

$

45

/momonth
Per Feature

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

NetFacilities features

Functionality

4.3

/5

126
Total Features63 13 categories

Most valued features by users

Alerts/Notifications
Reporting/Analytics
API
Third Party Integrations
Inventory Management
Document Management
Mobile Access
Activity Tracking

Functionality contenders

NetFacilities users reviews

Overall rating

4.5

/5

126

Positive reviews

94%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.72/10
Rating distribution

5

4

3

2

1

76

42

7

1

0

Pros
A great product, user friendly interface, wonderful customer service and excellent communication skills.

MS

Molly S.

Very open to suggestions and implementing updates and changes that benefit the customer needs, Impressive. Extremely attentive to our needs, would and have recommended the service to others.

EI

Elmer I G L.

My experience has been great, The Rep. assigned to our account has been very awesome. She helps us every time we call, is very understanding that our tech skills sometimes limited.

JR

Julio R.

Cons
There were a couple of times where my vendor's contact info just disappeared. Also, we had experienced some software glitches where there were server errors.

DL

DINNA L.

Multiple steps that confuse new users and require significant training. Inability to upload data or batch edit.

MG

Martin G.

Missing the option to choose the exact vendor as was available when NF service was started. Not as much of a con, but more of a preference as I know most of the vendors used in various trades.

Phillip B.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

NetFacilities Review

Reviewed 3 years ago

We are able to track our time spent on buildings now and has given us a better feel for looking at maintenance better. Also great for tracking time on jobs.

Pros

The system is very easy to work threw and it will let you know if you leave something blank.

Cons

A little hard to find old work orders sometimes.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Satisfied customer

Reviewed 2 years ago

We are a small manufacturing company with not a lot of major assets. This platform is perfect for keeping track of assets, PM's, inventory, etc.

Pros

I really like that the NETfacilities team is always updating the platform based on customer feedback! This is something that has kept me on this platform year after year. Customer service is top notch. It's very intuitive and they are always making it easier to search for the info I'm looking for within my site.

Cons

Honestly I don't think there is much about this software that I don't like.

Vendor response

Hi Dave, thank you so much for taking the time to leave us this amazing review. It made our day!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Over complicated facilities management software

Reviewed 5 years ago

While the software may technically be robust (from a database programmer's point of view), it is cumbersome and inefficient from the user's point of view. For example to add a part to inventory takes required data entry into over 15 separate data fields, most of which should be autofilled by default, or at least on a grid entry system to prevent having to jump to multiple tabs. Running reports is spotty at best, trying to find maintenance history on assets. For our second facility, we have moved to a different platform which is much more robust, yet user friendly. We are only staying with netfacilities for our first location because of the maintenance history.

Pros

It is technically robust

Cons

Difficult to use, cumbersome to add new parts or enter inventory. Reports are complicated and difficult to find required information.

Vendor response

Hi Rich, I sincerely appreciate you taking the time to write a review. I wish it wouldn¿t have been so harsh and gut-wrenching, but none the less it got my immediate attention, and I felt compelled to respond right away. Based on what I¿ve read It doesn¿t seem there is anything I could say that would make any difference in your opinion, so I won¿t try. I just wish you would have let us know...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Perfect solution to track and maintain EVERYTHING EVERYWHERE!

Reviewed 5 years ago

I manage everything you see at 9, soon to be 10, facilities across a 50 mile radius. The appearance of buildings, the air temperature and humidity inside all of the buildings, lighting, doors, driveways, etc. If you can see or feel it, it's my responsibility. I was doing alright at managing it all by myself and a few vendors, but at some point the "things-to-do" stopped making it onto the list because...

Pros

Super detailed and easy to use. You can track anything anywhere and see ALL history of repairs done to any single item. The real people support was a tremendous benefit to the system and getting it up and going. My employees love it, my vendors love it, my accounts payable department loves it. I can't say enough good about it!

Cons

There is absolutely no cons to the system. Getting set up is challenging but there is a tremendous amount of help with that and you get to put all of the set-up work on the Net Facilities staff, who does it for you.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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NetFacilities is a full featured work order system that works well for our resort property.

Reviewed 4 years ago

It helps organize our work orders. I love the portability with the phone apps. The inventory system is taking some time to implement, but it will keep important stores on our shelves and our property running more efficiently when done. The PM system is also taking us some time to implement, but we will be able to get rid of our clunky paper system which isn't working that well.

Pros

Cost vs features. The user interface for submitting a work order is very easy and self explanatory. We are still finding new features that are useful to us. The company is responsive to questions and features are morphing into higher utility since the last major upgrade to the software. There are very few you can't get there from here roadblocks and those that I have found seem to be disappearing - if you let them know they are there. It is completely web based - no software to manage here. No user limits. Easy user permission changes. We control most of the setup - I don't have to upload something and wait for it to be formatted. Customer service is helpful.

Cons

The menu interface is a bit clunky and can take awhile to remember where exactly that rarely used menu is. If you are in the middle of a task and you find that you have to add something to a menu, you lose what you are currently working on - that is changing - some menus have add buttons now. The help menu could be more helpful, but it is improving with time for those of us who don't want to pick up the phone.

Vendor response

Thank you Dan for the wonderful review! :) I've noted things you've mentioned in "cons." Please know that if you have ideas, thoughts, or have suggestions for a better way something could work, we listen, and we develop our roadmap based on customer feedback. Sincerely, Shawn Dawson, CEO

NetFacilities FAQs and common questions

NetFacilities has the following pricing plans:
Starting from: $45.00/month
Pricing model: Subscription
Free Trial: Available


NetFacilities has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


NetFacilities supports the following languages:
English


NetFacilities supports the following devices:
Android, iPhone, iPad


No, NetFacilities does not have an API available.


NetFacilities offers the following support options:
FAQs/Forum, Phone Support, Email/Help Desk, Chat

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