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NetFacilities Logo

NetFacilities

4.5
(126)

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Facilities management, solved.

(9)

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NetFacilities Pricing, Features, Reviews and Alternatives

NetFacilities FAQs

Q. What type of pricing plans does NetFacilities offer?

NetFacilities has the following pricing plans:
Starting from: $45.00/month
Pricing model: Subscription
Free Trial: Available

These products have better value for money


Q. Who are the typical users of NetFacilities?

NetFacilities has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does NetFacilities support?

NetFacilities supports the following languages:
English


Q. Does NetFacilities support mobile devices?

NetFacilities supports the following devices:
Android, iPad, iPhone


Q. Does NetFacilities offer an API?

No, NetFacilities does not have an API available.


Q. What level of support does NetFacilities offer?

NetFacilities offers the following support options:
FAQs/Forum, Phone Support, Email/Help Desk, Chat

NetFacilities product overview

Price starts from

45

Per month

Per Feature

What is NetFacilities?

NETfacilities is the industry's most comprehensive, easy-to-use CMMS solution for facilities management. With so many features and intuitive flexibility, there is simply no better solution for controlling costs, improving productivity, and managing your assets and work orders. Whether you're in the field or at the office, NETfacilities provides a holistic view of your organization.

Key benefits of using NetFacilities

WORK ORDER MANAGEMENT: Our fully integrated SaaS and mobile platform allows your tenants, employees, and staff to submit real-time requests from anywhere.

ASSET MANAGEMENT: Our enterprise asset management (EAM) solution enables you to use best practice maintenance standards and track the lifecycles of all asset types.

SITE/JOBSITE MANAGEMENT: You can finally move away from spreadsheets and into one comprehensive software platform to manage all of your vital project and site-specific data.

LABOR TRACKING: Offering a window into your workforce, this feature provides real-time assessments of efficiency, productivity, and compliance. In turn, you can build better schedules and goals.

INVENTORY TRACKING: NETfacilities’ comprehensive inventory management system tracks parts and supplies - like paper products, light bulbs, belts, and hoses

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Phone Support
Email/Help Desk
Chat

Training options

Documentation
Live Online
Videos
Webinars

Not sure about NetFacilities? Compare it with a popular alternative

Starting from

45

Per month

Per Feature

Free plan
Free trial
Pricing range

Starting from

45

/user

Per month

Free plan
Free trial
Pricing range
Ease of use
Value for money
Customer support
Ease of use
Value for money
Customer support
Why am I seeing this?

NetFacilities pricing information

Value for money

4.3

/5

126

Starting from

45

Per month

Per Feature

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

NetFacilities features

Functionality

4.3

/5

126

Total features

62

14 categories

Most valued features by users

Alerts/Notifications
Third-Party Integrations
API
Reporting/Analytics
Document Management
Mobile Access
Inventory Management
Activity Tracking

Functionality contenders

NetFacilities users reviews

Overall Rating

4.5

/5

126

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.72/10
Rating distribution

5

4

3

2

1

76

42

7

1

0

Pros
My experience has been great, The Rep. assigned to our account has been very awesome. She helps us every time we call, is very understanding that our tech skills sometimes limited.
Very open to suggestions and implementing updates and changes that benefit the customer needs, Impressive. Extremely attentive to our needs, would and have recommended the service to others.
A great product, user friendly interface, wonderful customer service and excellent communication skills.
Cons
There were a couple of times where my vendor's contact info just disappeared. Also, we had experienced some software glitches where there were server errors.
Multiple steps that confuse new users and require significant training. Inability to upload data or batch edit.
Missing the option to choose the exact vendor as was available when NF service was started. Not as much of a con, but more of a preference as I know most of the vendors used in various trades.

Overall rating contenders

SR
AvatarImg

Sonya R.

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Awesome App and Awesome Customer Service!!

Reviewed 6 years ago
Pros

The ability to manage my services work orders in one place. This allows my technicians to put in notes from the beginning of the repair/service to the completion. This keeps our customer informed at all times. If at any time I have questions or issues, I have a direct contact to assist with any support I need. He is very helpful and has a full understanding of NetFacilities. The report feature is great.

Cons

As much as I love the reports, there are times they fail. NetFacilities can sometimes be slow.

JA
AvatarImg

Jean-Alexandre H.

Government Administration, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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An Effective Facilities Management Tool

Reviewed 5 years ago

This software provides the best bang for your buck, the annual license is very affordable and it's an incredible valuable tool for any facilities management team.

Pros

NetFacilities features a very intuitive user interface that allows our clients to request building services or report maintenance issues with ease. It also features numerous tools that help our team manage and plan repairs, and ensure that requests don't slip through the cracks.

Cons

I wish there was the ability to customize the reports a little more. The ability to generate customized reports would take this software to the next level.

CP
AvatarImg

Chelsea P.

Restaurants, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

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Quality = Price

Reviewed 4 years ago

You can track issues from multiple locations which is really what this is used for.

Pros

In terms of user friendly, this is user friendly and people without facilities background can easily log in and make a work order. Cost if you are looking for budget service

Cons

There should be better prompts to ensure if certain trades are selected, then you should have to make sure an asset is tagged before the work order is created. The mobile interface costs more and is not very useful. This was the lowest cost product and you get what you pay for. There needs to be customization reports

Vendor response

Chelsea, thank you so much for your feedback! We're glad to hear you find NETfacilities easy to use. We've recently made some updates to our solution that I think might solve a few of the issues you mentioned. Our Product Manager will be reaching out to you shortly! Again, thank you for taking the time to review our business!

DG
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Delores G.

Medical Practice, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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NetFacilities from an Administrator Stand Point

Reviewed 4 years ago

Before Netfacilities, I was responsible for 6 locations in putting the work orders in the system and generate orders to the Maintenance Staff. Now they are responsible for putting their information into the system and we can generate a weekly, monthly or yearly report if needed.

Pros

This software cut out a lot of paper trails and offered a more electronic trail.

Cons

Sometimes the system freezes but that is to be expected of a new software.

Vendor response

Thanks for the awesome review, Delores! We work hard to save our customers time and make their processes more efficient, and we're happy to hear we hit the mark for you. Thanks for being a great customer!

KL
AvatarImg

Kerin L.

Hospital & Health Care, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Netfacilities review

Reviewed 5 years ago

It is easy to track my teams tickets and make sure they are being done in a timely manner. It's also easy to go back and look at closed tickets when an issue arises on a piece of equipment. I love NF!

Pros

As an admin for NF in our facility, I like the ease of changing passwords, how easy it is for me to see my own NF as well as the others on my team in a glance. I love being able to discuss issues within the ticket.

Cons

I don't have any issues with NF at all.

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