NetFacilities Pricing, Features, Reviews & Comparison of Alternatives

NetFacilities Reviews

NetFacilities

Computerized maintenance management software

4.62/5 (47 reviews)
141     543

NetFacilities is a web-based integrated computerized maintenance management software that offers features for asset management, work order management, labour tracking, inventory tracking and site/job-site management.

NetFacilities helps clients meet their maintenance management needs, automate functions and administrative tasks as well as offers preventative maintenance features. The work order is the most used feature of the software and can be used in the field or in the office to fill out and manage work orders. Users can also enter hours and products used to complete work orders and create comprehensive reports that provide information on completion ratios, cost of work items and performance. Instant delivery of work order notifications via instant messenger, email or screen pop-up is also provided by the product. The product also supports workflow and approval process, dashboards, reporting and analysis. NetFacilities also helps clients manage properties, buildings and assets across all locations and offers autopilot facility management schedules that help in facility management on an auto-pilot mode. The tool also helps manage maintenance staff, vendor, contractors, tenants and inventory items.

NetFacilities serves small, mid-size and enterprise organizations in a wide variety of industries including manufacturing, technology, healthcare, restaurants/hotels, K-12 schools and colleges. Pacific Seafood, Hilton, Bakley, DuPont, American Red Cross, Boston Scientific and Westfield are among some of its customers.
www.netfacilities.com

NetFacilities Reviews (47)

Latest reviews

 Overview of system

Used product 2-3 years now. Improvements have been consistent. Customer Service is very good. Works well in it's niche.

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Reviewed 11th of January by Brett Francis

 

 Tremendous Software for Asset Management

NetFacilities is a really powerful tool for asset management. We originally signed up for this service to utilize it as a work order management tool for our company, but gradually began using the other features. With the amount of tradeshows that we handle, we began implementing the asset ...

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Reviewed 21st of December, 2016 by Evan Lamont

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NetFacilities Screenshots (10)

NetFacilities screenshot: NetFacilities allows users to create work ordersNetFacilities screenshot: NetFacilities' dashboard supports graphical elementsNetFacilities screenshot: NetFacilities has calendar features for facility managementNetFacilities screenshot: NetFacilities has preventative maintenance features integrated within the softwareNetFacilities screenshot: NetFacilities helps users manage assets across locationsNetFacilities screenshot: NetFacilities allows users to create their profilesNetFacilities screenshot: NetFacilities provides barcode tagging facilitiesNetFacilities screenshot: NetFacilities provides work order and other reportsNetFacilities screenshot: NetFacilities supports vendor management featuresNetFacilities screenshot: NewFacilities can be accessed on mobile devices

Security and privacy

Encryption

No
Encryption of sensitive data at rest
Yes
HTTPS for all pages

Access control

Yes
Multi-factor authentication options

Data policy

Yes
Data backup in multiple locations/GEO regions
This will ask you to sign in with LinkedIn

Specifications

Intended Users
Large Enterprises, Mid Size Business, Small Business
Devices Supported
Android, iPhone-iPad, iPhone, iPad, Linux, Mac, Windows, Web-based, Windows Phone
Supported Countries
United States
Supported Languages
English
Support Options
FAQs, Online Support, Phone Support, Video Tutorials

NetFacilities Pricing

Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Contact NetFacilities for price information or a quote

Competitors Pricing

DirectLine

Starting from: $395.00/month
Pricing model: Subscription

AssetWorks AMS

Starting from: $2500.00
Pricing model: One-time License

Users who visited NetFacilities also visited

Key Features of NetFacilities

  • Audit trail
  • Barcoding
  • Mobile application support
  • Work order management
  • Asset management
  • Inventory tracking
  • Job-site management
  • Labor productivity tracking
  • Secure username and password
  • Area maintenance
  • Collaboration
  • Instant work order notifications
  • Collect cost for work items
  • Comprehensive reports
  • LDAP integration
  • Calendar scheduling
  • Vendor management
  • Image and document uploads
  • Type-to-search feature
  • See what is happening from anywhere
  • Scan any asset and upload
  • Down Time Tracking
  • Alerts / Escalation

Benefits

● NetFacilities helps customers submit, schedule and manage work orders as well as collect and maintain data about facilities, properties and assets.
● The software has preventative maintenance features that help organizations manage assets across locations/buildings and protect their investments.
● The web-based work order software offered by the product helps businesses create, edit and manage work orders from anywhere and using any device.
● NetFacilities enables single-sign-on through LDAP integration, helping users look-up contact details and other information easily.
● The tool allows users to track performance and maintenance costs and increase productivity, streamline inventory, reduce revenue leaks and protect assets with automatic preventative maintenance features.

Alternatives to NetFacilities

Videos

Brett Francis

Overview of system

11/01/2017

Used product 2-3 years now. Improvements have been consistent. Customer Service is very good. Works well in it's niche.

Pros

Flexibilibity

Cons

Reporting

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10

Recommendations to others considering NetFacilities

Go through the learning/training demos. Worth it for increased understanding of the system.

Source: Capterra
Helpful?   Yes   No
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Evan Lamont

Tremendous Software for Asset Management

21/12/2016

NetFacilities is a really powerful tool for asset management. We originally signed up for this service to utilize it as a work order management tool for our company, but gradually began using the other features. With the amount of tradeshows that we handle, we began implementing the asset management functionality to keep track of our inventory and equipment and now I couldn't imagine still using our old system.

Pros

The software is really intuitive. Our staff relies on technology for nearly every facet of our business and NetFacilities fit right in to our processes.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
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Luana Elias

Great program for big & small facilities departments

17/12/2016

NetFacilities is a little touch and go at first and is not totally customizable but works very well for most. I recommend it for all who want a need/want detailed information on their work orders and reports. There are many facets of the program that will pertain to and enhance one's workflow. There are some good attributes and one of the best features is being mobile friendly! a great asset for staff who carry cell phones - the work is sent directly to them 24/7. The reports are a little quirky at first but easily navigable and output can be done several ways ie: excel, pdf, etc. Support is good, the response is within normal time and they make it a point to keep you abreast of progress in fixing the problem you are experiencing. Overall it is a good program and is worth the time and money to use and acclimate your staff to fast response and a better functioning department.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
john jordan

Review of Net Facilites Software

09/12/2016

The Net Facilities web based CMMS software application appears to have everything needed to manage Assets/Inventory/PM.

Pros

The user interface is simple and easy to use Multiple templates are available for bulk uploading of data

Cons

Would like to see a model based on concurrent user access

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

8/10

Recommendations to others considering NetFacilities

A lot of good CMMS software is available do your homework!

Source: Software Advice
Helpful?   Yes   No
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Manu Hejere

Excellent software. Great value

14/10/2016

It has saved us hours of labor with its excellent charts and metrics.

Pros

The metrics great speed security

Cons

expensive

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Software Advice
Helpful?   Yes   No
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Cate Staid

Kudos on new changes

05/05/2016

I've found the support crew very responsive to the glitches I've been finding and feeding to them during this test drive period. So far, most of the things I've found have been fixed. I'm especially appreciating the expanded flexibility to Edit an already created work order. One of the nicest fixes has been the increased font size. I do find myself often accidentally activating the Action field, when I only want the Work Order number sneak preview in Overview. The slow load time for new screens is aggravating, but I know the crew is working on this issue. Like anything new, it takes a little time to become comfortable navigating and I feel confident my crew will catch on within a week of using the new release once it goes 100% live and be as happy as I am. Having access to the entire Help manual would be a plus, so I'd bother the Support team less.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Jeff Clark

Net Facilities and the behind the scenes support team

01/04/2016

I have been recently setting up a domain for Transwestern in my region for Net Facilities to standardize our operations as it relates to CMMS that will allow regional overview and reporting that is exactly what I want. The Net Facilities program is surprisingly intuitive, very flexible and operates as web based and mobile. The power and flexibility of this program is what originally intrigued me. Having worked with many different CCMS programs through my career, I found Net Facilities through a business partner and quickly realized the potential for realizing my idea of standardization and looking regionally at my operations that allowed us to manage our system, not pay a huge monthly fee for someone else to manage it for us. I contacted the Net Facilities Team and found them to be extremely easy to work with, very understanding and knowledgeable about CMMS operations. When I explained what my vision was, they were easily able to figure out how to make that happen, and make it happen within a reasonable budget range which now allows all my properties to have a CMMS. The real hidden diamond in all this was their support team. I have never once called and not reached a real human. No voice mails, no phone tag, no "have to get back to you on that" ever. What I found is a very pleasant, very knowledgeable team always willing to help. I am a bit challenging because if you give me a tool as powerful as this is, I will exploit it to the fullest level I can. The support team is always willing to help me make that happen. I have particularly enjoyed working with Jessica. I have found her to be amazingly patient, listens to what I am trying to do, and then spends the time with me to make it happen. She makes me do it with my own hands. Certainly she can do it for you and do it quickly, but if you are like me, make me do it and I learn it, do it for me I might learn it. If you are looking for a powerful CMMS, very intuitive, flexible and a support team that can make just about anything happen, I would suggest you take a look at this product.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Robert  Dulay

User Friendly, lots of options, all documents in one.

07/03/2016

The software is great and the support is even better, I've been working with Tony Gravett, He is always available to help me out, Tony provides a detailed step by step process which really makes it easy to learn, He's patient and detail oriented. He's a great assett to Net Facilities.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Mary Beth  Martin

Work Order Training

26/02/2016

Patty continues to be such an asset in training me and our dept. with implementing this new Net Facilities program here at Fairlane. We are learning so much and understand the details due to Patty and her staff's outstanding training services.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Laura Pantoja

Great Customer Service

01/12/2015

Pros: I like that I can cut and paste items that are repetitive saving me lots of time. I like that the Reps get back to you in a timely manner when a query is made or if you have some difficulty with a feature. Cons: I would like to be able to choose more than one assignee at a time and would like an easier transition b/t pages when creating or editing a work order.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more