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S2K Vision

Business management software for service-oriented businesses

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S2K Vision Pricing, Features, Reviews and Alternatives

S2K Vision product overview

Price starts from

$

75

/momonth
Per Feature

What is S2K Vision?

S2K Vision is an SQL-powered database software solution designed to meet the end-to-end operational needs of service-oriented businesses. Available as an on-premise or as a SaaS product accessible within the cloud, its modular structure can be customized to serve requirements and add additional functionality. Core features include an an electronic dispatching board complete with GPS tracking and scheduling capabilities that can be deployed standalone or integrated in the broader suite. This goes on to span document, contact, inventory and work order management facilities, along with billing and invoicing, PCI compliant credit card processing and extended accounting tools. Integrated accounting via additional modules and Davisware's other dedicated sister applications is possible, with the option of connecting third-party accounting systems including QuickBooks and Peachtree.

Key benefits of using S2K Vision

  • S2K Vision is a modular SQL database solution designed to meet the needs of any service-oriented business that wants to make field-based operations paperless.


  • The software can be deployed on-premise or within the cloud (SaaS) for seamless online connectivity with the companion Remote Field Service app for techs completing service calls.


  • Field technology built around a Global Field Service (GFS) incorporating Remote Field Service (RFS) paperless office and Global One Fleet (GOF) with built-in GPS and navigation capabilities.


  • Boasts a fully-integrated back office accounting module or the option of integration with Davisware's standalone accounting software and/or popular third-party applications such as QuickBooks and Peachtree by Sage.


  • Additional key features include a public web portal for handling customer service requests and an integrated document management solution for centralizing operational paperwork securely.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Chat
    Phone Support
    Knowledge Base
    FAQs/Forum

    Training options

    In Person
    Documentation
    Live Online
    Webinars
    Videos

    S2K Vision pricing information

    Value for money

    4.1

    /5

    27

    Price starts from

    $

    75

    /momonth
    Per Feature

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    S2K Vision features

    Functionality

    4.0

    /5

    27
    Total Features33 6 categories

    Most valued features by users

    Alerts/Notifications
    Activity Dashboard
    API
    Third Party Integrations
    Inventory Management
    Mobile Access
    Inventory Control
    Scheduling

    Functionality contenders

    S2K Vision users reviews

    Overall rating

    4.3

    /5

    27

    Positive reviews

    85%

    Write a review
    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.53/10
    Rating distribution

    5

    4

    3

    2

    1

    15

    8

    1

    3

    0

    Pros
    Davisware has the complete software package for any type of service company. Great place to work with terrific employees who are knowlegable and friendly.

    MU

    Michael U.

    I always have a great experience with Davisware. People at Davisware are so pleasant.

    tt

    tom t.

    The on-site training up to going live was excellent (Rich fit right in here!) with about 6 days of training and 2 more days of him being onsite while we started using the system.

    VH

    Vicki H.

    Cons
    Unable to manipulate within jobs when need be for billing reasons. Reversing bills is extremely difficult.

    CR

    Chantell R.

    The inability to customize to our needs on the fly.

    EO

    E.J. O.

    Having so many options a user could get lost in the system.

    tt

    tom t.

    Overall rating contenders

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    S2K has met our expectations bringing our company efficiency and savings through dispatch functions.

    Reviewed 4 years ago

    Workflow efficiency and real time work orders/invoices from field staff using tablets. Paperless processes have improved our operations greatly and increased profitability and communications.

    Pros

    The dispatch board and use of the remote field functions allows our daily operations and workflows to be efficient which is critical to meeting customers needs quickly. Having real time data import into our software makes our communications precise. There are times when we need guidance with the software and Davisware support is excellent. Their response is quick and helpful with friendliness. We have gotten to know some support staff personally and have built friendships due to their genuineness.

    Cons

    The only challenges we face are simplifying the payroll entries processes with labor tracking since S2K does not have a payroll module, but we make it work. Also, the Agreements function works very well, but field entries can be sensitive and detailed especially when setting up for amortizations and making adjustments/credits. However, support staff is always willing to make sure your entry is correct and show you how to correct.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    LOVE S2K Dispatch Software

    Reviewed 5 years ago

    We have been with S2K Software for 7-years now and LOVE IT! Customer Support is always great and very responsive! We were working with paper work orders before and it was always a struggle to locate work orders and customer files. Now all we have to do is look up the customer in S2K and with the auto attach feature all their files are there! HUGE time saver! Just one of the many things we love about the software. S2K has been great for our company!

    Pros

    The ease of looking up customers and their work orders for each location

    Cons

    Can't think of anything at the moment. When we run into issues that we need, they usually get them fixed or added as an option within the software.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    Very poor customer service.

    Reviewed 5 years ago

    Repeat issues, the products do not work the way we had been told they would. Constantly having to ask their support about issues with field service, and the response is slow at best. Updates or new versions usually cause some sort of issue. Typically their support team states, whatever the issue, that it is a problem on our end and then we have to enlist our IT team and pay additional money just to be told by out IT people that it is a software issue.

    Pros

    none come to mind

    Cons

    purchase orders are frustrating and cannot be edited after entry. We always have to find some kind of work around most of the issues that come up.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    The latest and the greatest!

    Reviewed 4 years ago

    We went live on Davisware in May, 2012 and have never looked back. Being able to put daily and monthly reports on a scheduler makes it much easier to balance and close out month end. AP and AR functions/reporting is great. Our customers like the convenience of getting an invoice sooner rather than later. We all have issue with our computer system at times, but, the friendly customer service/support staff makes dealing with those issue easier.

    Pros

    A lot! The totals for AR and AP. The data it collects for service and parts. Reporting on the scheduler. Activities.........

    Cons

    I get worried when I see an update in the morning and hope that we have no issues during the day.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Over the past 7 years our Davisware experience has been a game changer for our Business, very good.

    Reviewed 4 years ago

    Office Automation, Integrated process between Departments. End Customer process is great.

    Pros

    Ease of use, Automated features make the process so much more valuable to us. The time saved retrieving reports alone makes a big difference in productivity.

    Cons

    Need more obvious solutions for issues, easier to decipher solutions. I have created issues before simply because I could not find in the program where to solve my problem. I know this is eliminated with more training, but sometimes simple fixes need simple Tab Names.

    S2K Vision FAQs and common questions

    S2K Vision has the following pricing plans:
    Starting from: $75.00/month
    Pricing model: Subscription


    S2K Vision has the following typical customers:
    Large Enterprises, Mid Size Business, Small Business


    S2K Vision supports the following languages:
    English


    Yes, S2K Vision has an API available for use.


    S2K Vision offers the following support options:
    Email/Help Desk, Chat, Phone Support, Knowledge Base, FAQs/Forum

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