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Service Geeni
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Best-in-class Service Management Software
Table of Contents
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Service Geeni - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: December 2025
Service Geeni overview
What is Service Geeni?
Service Geeni is an IT service software designed to help field service managers handle job tasks and connect with the remote workforce. Administrators can allocate engineers based on skill sets, job requirements, and geographical location.
The platform allows teams to group assignments and update notes, images, history as well as site access instructions via mobile applications. Service Geeni enables managers to integrate the system with Google Maps and track employees’ locations in real-time. Supervisors can also capture digital signatures and update job statuses to generate invoices.
Service Geeni lets stakeholders manage maintenance schedules and monitor performances of planned contracts on a unified interface.
Key benefits of using Service Geeni
- Distribute work orders among employees based on priority, engineer skillset and geographical location.
- Ensure engineers have all the information they need when they arrive at a job, from service history and previous job notes, to stock information and digital job sheets.
- Maintain equipment records and create planned maintenance schedules.
- Manage hire fleet and contracts easily.
- React quickly to breakdowns and reactive jobs.
- Keep track of parts and stock to improve first time fix rates and avoid missing parts.
- Manage customer invoices and admin easily within the platform.
- Make the most of sophisticated reporting such as: Job Status Report; Problematic Equipment Report; Engineer Efficiency Report; and Utilisation of Hire Fleet Report.
- Manage sub-contractors from a specific sub-contractor portal, saving time and admin.
Starting price
per month
Alternatives
with better value for money
Service Geeni’s user interface
Service Geeni reviews
Overall rating
4.8
/5
4
Positive reviews
100
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9.25/10
5
4
3
2
1
3
1
0
0
0
Service Geeni's key features
Most critical features, based on insights from Service Geeni users:
All Service Geeni features
Features rating:
Service Geeni alternatives
Service Geeni
Starting from
40
/user
Per month
Fracttal One
Starting from
No pricing info
Limble
Starting from
No pricing info
MaintainX
Starting from
No pricing info
Service Geeni pricing
Pricing plans
Pricing details:
Premium Plus
No pricing info
Features included:
- Everything in Starter
- Advanced Job Management
- Advanced Customer Management
- Customer Web Portal
- Quotes for Hire & Contracts
- Service Contracts & PPM
- Stock Control & Management
- Hire Module
- Multi-company Management
- Bespoke Integrations Possible
- Ability to buy optional add-ons from Enterprise Plan
Enterprise
No pricing info
Features included:
- Everything in Premium Plus
- Full Asset Management with Linked Records
- Fgas Compliance
- Subcontractor Portal
- AI Scheduling Agent
- Single Sign-On (SSO)
- SMS Customer Notification
- Geeni Sign (e-signatures)
- Consolidated Invoicing
- Equipment Sales & Trade-ins
- Bespoke Integrations via API
User opinions about Service Geeni price and value
Value for money rating:
Service Geeni integrations (4)
Integrations rated by users
We looked at 4 user reviews to identify which products are mentioned as Service Geeni integrations and how users feel about them.
Integration rating: 4.0 (1)
Other top integrations
Service Geeni support options
Typical customers
Platforms supported
Support options
Training options
Service Geeni FAQs
Service Geeni has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
These products have better value for money
Q. What languages does Service Geeni support?
Service Geeni supports the following languages:
English
Q. Does Service Geeni offer an API?
Yes, Service Geeni has an API available for use.
Q. What level of support does Service Geeni offer?
Service Geeni offers the following support options:
Phone Support, FAQs/Forum, Email/Help Desk, Chat, Knowledge Base