Loc8 Pricing, Features, Reviews & Comparison of Alternatives

Loc8 Reviews

Loc8

Full spectrum field service for asset maintenance and job management

4.4/5 (5 reviews)
4,101     786

Who is Loc8 For?

Companies of all sizes face the challenge of keeping track of growing assets’ locations, changing values, and maintenance schedules. There are a number of solutions that address these issues, but what is so intriguing about Loc8 is the expanded set of features that helps a company do much more, and the tight integration that it offers.

The web and mobile apps makes this a versatile solution for a variety of industries. It can potentially replace a number of apps you may already use, and depending on the nature of your business, could be the only asset tool you will need.

Read the full GetApp Analysis

Loc8 Category Leaders

Reviews
Integrations
Mobile
Media
Security

#14 in Field Service Management (FSM)

View full ranking
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GetApp’s ranking highlights the top 25 apps in different categories on GetApp. If an app is listed in more than one category, it has the potential to be ranked in each of these categories. The ranking is independent of any commercial campaign an app vendor has with GetApp. The ranking is based on 5 data points, each scored out of 20: reviews, integrations, mobile apps, media presence, and security.

Loc8 Screenshots (18)

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Loc8 Pricing

Starting from: $99.00/month

Pricing model: Freemium, One-time License, Open-source, Subscription

Free Trial: Available (No Credit Card required)

Per group of 5 users.

Loc8 proposes a range of three different editions designed for companies of all sizes: Service, Enterprise and Team.
The most popular edition being Service with its preventative maintenance features, it mostly appeals to medium and large service teams who require a complete field service and asset management solution.
For larger companies, the Enterprise edition is the recommended solution as it offers extended support and enables integrations with other platforms.
Finally, Loc8 also offers Team, the free edition for small field service teams and subcontractors.

Key Features of Loc8

  • Quoting
  • Work orders
  • Work order tasks
  • Work calendar and schedule
  • Real-time activity stream
  • Charge templates
  • Preventative work orders
  • Dashboards & custom views
  • Asset management
  • Custom asset classes
  • Custom fields
  • Custom notifications
  • Regions
  • Trades
  • Automation
  • Loc8 to Loc8 work orders
  • Custom integration API
  • Customer portals
  • Knowledgebase
  • Ticketed support
  • Phone support
  • Account manager

Security and privacy

Encryption

Yes
Encryption of sensitive data at rest
Yes
HTTPS for all pages

Access control

No
Multi-factor authentication options

Data policy

Yes
Data backup in multiple locations/GEO regions
This will ask you to sign in with LinkedIn

Loc8 Overview

We don't think of mobility as just sending information to your field workers and sub-contractors hoping that they will be able to use yet another computer to do their work.

With Loc8 you can provide your technicians, engineers and sub-contractors with a field service solution that streamlines their workflow, reduces their paperwork, and delivers the operational and reporting information you need in real-time.
www.loc8.com

Specifications

Intended Users
Freelancers, Large Enterprises, Mid Size Business, Non Profits, Public Administrations, Small Business
Devices Supported
Android, iPhone-iPad, iPhone, iPad, Mac, Windows, Web-based, Windows Phone
Supported Countries
Asia, Australia, Canada, China, Europe, Germany, Latin America, Middle-East and Africa, United Kingdom, United States
Supported Languages
English
Support Options
Online Support, Phone Support

Benefits

Dashboard
A real-time view of your business with configurable pods to access any information at just a glance.

Assets
A complete asset maintenance solution to manage all of your physical assets, from facilities and buildings, to rail networks and rolling stock, mines, trucks, or any other asset you need to manage and maintain.

Field Service & Dispatch with Calendar View
Manage teams with ease. Plan, schedule and dispatch work through a variety of interfaces including a powerful calendar view. Digitise your service management and field force with Loc8.

Mobility
Extend your operational management into the field with popular mobile devices as well as the latest tablet computers with our GPS capable on-line and off-line applications. iOS, Android and Tablet apps are available.

Reporting
Create and view interactive reports anytime and in real-time. You can even publish reports to your customers and managers in an instant.

Inventory & Warehouse
Manage mobile or remote warehouses as well as inventory and spare parts used during maintenance service and repairs.


Maintenance
Loc8 gives asset owners and service providers total control over the full spectrum of asset maintenance tasks, from reactive calls to value-added preventive work.

Cloud
24/7/365 access through Loc8 ’s secure cloud platform. Pay-as-you-go, get up and running quickly, and never have to worry about hardware or IT resources.

Automation
Let Loc8 do the hard work by reminding and notifying you of key operational activities, and overdue service commitments. Configure your customer communications just the way you want them.

Free trial through Loc8
Sign up for free and take control of your asset, maintenance and customer service operations for 30 days with no obligation.

Work Orders & Jobs
Easily dispatch work orders to your technicians and subcontractors in real-time. Replace your job books with Loc8 and collect electronic signatures in the field.

Scheduling
Configure automated work orders to ensure preventative maintenance jobs are created when you need them. You can even have them automatically dispatched by Loc8 to the asset maintainer.

Task Management
Provide clear instructions to technicians and sub-contractors through quickly customizable tasks and activities that require no on-going management.


Integration
Loc8 plays well with other systems. Our extensive API lets you connect existing and new applications to your asset and service operations.

Loc8 Reviews & Ratings

User ratings

(2)
(3)
(0)
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Rating summary

Overall rating
Value for money
Ease of use
Features
Customer support

Absolutely brilliant!

12/01/2014

Absolutely brilliant! Hi-end software to suit any challenging environment you can possibly imagine. Provides transparency to multidisciplinary teams at multiple locations, enables efficient collaboration. Implementation is swift and professionally guided by Loc8 Project managers. Highly recommended

Pros

- Cloud hosted - 99,9% configurable - Powerful filtering engine - Powerful reporting engine - Illustrative dashboards - Smartphone apps - Bulk editing of data - Efficient import and export of data - Full telephone and email support

Cons

- Inventory management module can be developed to achieve flexibility and efficiency

Source: GetApp
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Fantastic to deal with

22/08/2013

The Loc8 Support and Project staff are fantastic to deal with. The mobile application is so easy to use, our technicians required no training to use it.

Pros

The filtering power in the main application is good and will help us greatly in decision making.

Cons

It takes a little time to master the software, but once you have it mastered its great.

Source: GetApp
1 of 1 people found this review helpful
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Facilities Management for Commercial Real Estate

22/08/2013

Loc8 has provided us with a solution to maintain our facilities management operation. We needed an effective simple solution to manage contractors and assets, which resulted with what we were looking for. The system will provide a management service to identify, schedule, manage and collect all documentation. This will provide assurance that out buildings are meeting with current regulation. This service operates on line, and manages the recommendation and approval of invoices. We have been happy with the service and their development and support team and would recommend their service."

Pros

Other benefits include no programming required, safely edit contents, search engine friendly, minimal training required and reduced cost compared to other FM softwares.

Cons

There are no cons.

Source: GetApp
1 of 1 people found this review helpful
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Simple and easy to use asset management system

24/10/2011

Loc8 is a simple and easy to use asset management system. We previously managed our assets in a spreadsheet that was impossible to keep up to date. Now with loc8, all of our data is in the 1 location in an easy to use interface.

Pros

Able to personalize the views and set the system up to match our business requirements

Cons

Bulk Imports can be a little tricky

Source: GetApp
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Sentinar manages 27,000 buildings with ease using Loc8

18/10/2010

Fantastic for facility management with one or hundreds of technicians. We maintain 27,000 buildings right across Australia, in remote locations, and have over 70 mobile technicians using Loc8 daily.

Pros

Great User Interface. Navigating is easy; icons make it user friendly for all types of users. Asset Management Tool for all purposes. Speed of system is good on both LAN, Internet & wireless. Implementation is easy for end-users. Web based.

Cons

System is dependant on Adobe Flash Player, which means ensuring the latest version is rolled out. However, it does give a great user experience.

Source: GetApp
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Videos

Frequently used together

Alternatives to Loc8

GetApp Analysis

As companies grow to meet the increasing demand of their customers, maintaining a firm handle on assets can become a challenge. Lumping all of your facilities, trucks, equipment and other assets into a spreadsheet can create more problems than it solves. In the modern economy, companies need a streamlined asset management solution, and Loc8.com offers that and much more.

By combining a powerful web interface with apps for popular mobile device platforms like iOS and Android, Loc8 wants to connect every part of your business, from headquarters to every employee in the field.

What is Loc8?

There are a number of existing services that solve the same problems that Loc8 does, but what makes the app so unique is that it combines so many different functions under a single roof. At the fundamental level, it seeks to streamline what the developers call the Service Supply Chain. However, taken as a whole, Loc8 does much more, by integrating asset organization with help desk and maintenance management. After signing into the web app, your content is divided up into several workspaces.

Two main asset workspaces are available, one which allows robust searches and the other which helps you understand how depreciation is affecting those assets. The asset explorer view offers a grid that helps organize everything based on a number of user-defined categories, and filter your view by statuses such as present location. Searches are powerful, and will find matches across all of your data.

Main Features

Inspector window

Pulling up the inspector window presents you with a wealth of information. For physical sites, you can add an address (and GPS coordinates), see associated work orders and schedules, and get contact information. For assets like furniture or equipment, you can add fields like purchase price and date, warranty information, and much more. The depreciation explorer takes your asset database and adds a number of fields, such as purchase value and rate of depreciation, in order to help you stay aware of how much longer you can anticipate getting the most out of your assets.

Automation

With Loc8, you have full control over your asset maintenance tasks due to its ability to automatically notify you of key operational activities and overdue service commitments without you having to lift a finger. You can also configure customer communications according to your needs.

Maintenance view

The maintenance view is also quite useful. Of particular convenience is the way the app differentiates between reactive and preventative issues. When you input an asset that requires, say, monthly maintenance, you will be alerted to that matter as needed. The developers have a deep interest in mapping and geospatial information systems (GIS), and that translates well into Loc8. The app uses a proximity algorithm to dispatch work orders in an efficient way to minimize costs. Other resource tools include unified address and contact book, relationship management, and subcontractor management. All of this integrates seamlessly with a number of third-party services, including SAP, Quicken, Twitter, Facebook, Salesforce, and more.

Mobile app integration

As a service geared towards keeping your business organized in the field, Loc8 has developed a tightly-integrated set of mobile apps. Rather than simply creating a mobile version of the webinterface, the apps are optimized for small screens and loaded with location-specific features.

In addition to having access to asset management tools, users of the mobile apps can create and view tasks and sub-tasks to help organize their work. This would be very practical for various use-cases, such as repair professionals who need to make several stops around a city every day. Like the web interface, organization is key, and the mobile app allows robust filtering. You can manage tasks and work orders quickly by filtering based on what is due on site, high priority, last updated, and more. The map view helps you visualize where you are in relation to the work you need to get done.

Push notifications can be enabled for a number of alerts. Managers can send messages about changes in a work order, and they can see where workers are based on the mobile device’s location.

Integrations

Loc8 offers multiple integrations, they are continuously growing their integration options and are open to customer suggestions. Through Loc8.com’s API’s, integration is available with SalesForce, Quicken, Facebook, Twitter, SAP, Oracle, Adobe, Android, Apple, Windows Mobile, Windows Server, Motorola and MYOB.

Pricing

Loc8′s pricing structure offers several tiers to accommodate the diverse needs of prospective users, and their roles within their organizations. Three main pricing subdivisions are broken down by the edition that each user has access to. These include the team edition, the service edition, and the enterprise edition. Within these categories, there are various licenses start at $5.00 per month. At the low end, the basic “Technician Receive Only” license allows technicians to access emails, PDFs and text messages from supervisors. Adding features and capabilities adds to the costs, with the most expensive license costing $79.00. There are a number of options between those two price points.

Bottom Line

  • Expanded set of features
  • Multiple 3rd party integrations
  • Automation
  • Combines a number of valuable management tools
  • Tightly-integrated set of mobile apps
  • Asset explorer view, maintenance view
  • Powerful search