Full spectrum field service for asset maintenance and job management
4.4/5 (5 reviews)Companies of all sizes face the challenge of keeping track of growing assets’ locations, changing values, and maintenance schedules. There are a number of solutions that address these issues, but what is so intriguing about Loc8 is the expanded set of features that helps a company do much more, and the tight integration that it offers.
The web and mobile apps makes this a versatile solution for a variety of industries. It can potentially replace a number of apps you may already use, and depending on the nature of your business, could be the only asset tool you will need.
Read the full GetApp AnalysisGetApp’s ranking highlights the top 25 apps in different categories on GetApp. If an app is listed in more than one category, it has the potential to be ranked in each of these categories. The ranking is independent of any commercial campaign an app vendor has with GetApp. The ranking is based on 5 data points, each scored out of 20: reviews, integrations, mobile apps, media presence, and security.
Starting from: $99.00/month
Pricing model: Freemium, One-time License, Open-source, Subscription
Free Trial: Available (No Credit Card required)
Per group of 5 users.
Loc8 proposes a range of three different editions designed for companies of all sizes: Service, Enterprise and Team.
The most popular edition being Service with its preventative maintenance features, it mostly appeals to medium and large service teams who require a complete field service and asset management solution.
For larger companies, the Enterprise edition is the recommended solution as it offers extended support and enables integrations with other platforms.
Finally, Loc8 also offers Team, the free edition for small field service teams and subcontractors.
Brendan Turgiev
Absolutely brilliant! Hi-end software to suit any challenging environment you can possibly imagine. Provides transparency to multidisciplinary teams at multiple locations, enables efficient collaboration. Implementation is swift and professionally guided by Loc8 Project managers. Highly recommended
Pros: - Cloud hosted - 99,9% configurable - Powerful filtering engine - Powerful reporting engine - Illustrative dashboards - Smartphone apps - Bulk editing of data - Efficient import and export of data - Full telephone and email support
Cons: - Inventory management module can be developed to achieve flexibility and efficiency
Thank you for the kind review Brendan. It has been a pleasure to work with Care Flight and we look forward to a great relationship going forward. We are actively improving some of the inventory aspects of Loc8, particluary on the smartphone app, so watch out for the next release this quarter.
Steve Partridge
The Loc8 Support and Project staff are fantastic to deal with.
The mobile application is so easy to use, our technicians required no training to use it.
Pros: The filtering power in the main application is good and will help us greatly in decision making.
Cons: It takes a little time to master the software, but once you have it mastered its great.
Sergio Costanzo
Loc8 has provided us with a solution to maintain our facilities management operation. We needed an effective simple solution to manage contractors and assets, which resulted with what we were looking for.
The system will provide a management service to identify, schedule, manage and collect all documentation. This will provide assurance that out buildings are meeting with current regulation.
This service operates on line, and manages the recommendation and approval of invoices.
We have been happy with the service and their development and support team and would recommend their service."
Pros: Other benefits include no programming required, safely edit contents, search engine friendly, minimal training required and reduced cost compared to other FM softwares.
Cons: There are no cons.
Fabian Bellino
Loc8 is a simple and easy to use asset management system. We previously managed our assets in a spreadsheet that was impossible to keep up to date. Now with loc8, all of our data is in the 1 location in an easy to use interface.
Pros: Able to personalize the views and set the system up to match our business requirements
Cons: Bulk Imports can be a little tricky
Binh Phan
Fantastic for facility management with one or hundreds of technicians. We maintain 27,000 buildings right across Australia, in remote locations, and have over 70 mobile technicians using Loc8 daily.
Pros: Great User Interface. Navigating is easy; icons make it user friendly for all types of users. Asset Management Tool for all purposes. Speed of system is good on both LAN, Internet & wireless. Implementation is easy for end-users. Web based.
Cons: System is dependant on Adobe Flash Player, which means ensuring the latest version is rolled out. However, it does give a great user experience.
As companies grow to meet the increasing demand of their customers, maintaining a firm handle on assets can become a challenge. Lumping all of your facilities, trucks, equipment and other assets into a spreadsheet can create more problems than it solves. In the modern economy, companies need a streamlined asset management solution, and Loc8.com offers that and much more.
By combining a powerful web interface with apps for popular mobile device platforms like iOS and Android, Loc8 wants to connect every part of your business, from headquarters to every employee in the field.
There are a number of existing services that solve the same problems that Loc8 does, but what makes the app so unique is that it combines so many different functions under a single roof. At the fundamental level, it seeks to streamline what the developers call the Service Supply Chain. However, taken as a whole, Loc8 does much more, by integrating asset organization with help desk and maintenance management. After signing into the web app, your content is divided up into several workspaces.
Two main asset workspaces are available, one which allows robust searches and the other which helps you understand how depreciation is affecting those assets. The asset explorer view offers a grid that helps organize everything based on a number of user-defined categories, and filter your view by statuses such as present location. Searches are powerful, and will find matches across all of your data.
Pulling up the inspector window presents you with a wealth of information. For physical sites, you can add an address (and GPS coordinates), see associated work orders and schedules, and get contact information. For assets like furniture or equipment, you can add fields like purchase price and date, warranty information, and much more. The depreciation explorer takes your asset database and adds a number of fields, such as purchase value and rate of depreciation, in order to help you stay aware of how much longer you can anticipate getting the most out of your assets.
The help desk integration is incredibly powerful as well. After entering the standard information and assigning the ticket a priority, you can add an asset by searching based on the name or ID number. Anyone familiar with database tools like Microsoft Access will be familiar with the concept of unique IDs, and will understand how convenient it is to have options when it comes to searching. Limits can be set to the budget and files can be attached as well. The help desk view is simple and easy to understand, with a number of ways to filter the tickets that get displayed.
The maintenance view is also quite useful. Of particular convenience is the way the app differentiates between reactive and preventative issues. When you input an asset that requires, say, monthly maintenance, you will be alerted to that matter as needed. The developers have a deep interest in mapping and geospatial information systems (GIS), and that translates well into Loc8. The app uses a proximity algorithm to dispatch work orders in an efficient way to minimize costs. Other resource tools include unified address and contact book, relationship management, and subcontractor management. All of this integrates seamlessly with a number of third-party services, including SAP, Quicken, Twitter, Facebook, Salesforce, and more.
As a service geared towards keeping your business organized in the field, Loc8 has developed a tightly-integrated set of mobile apps. Rather than simply creating a mobile version of the webinterface, the apps are optimized for small screens and loaded with location-specific features.
In addition to having access to asset management tools, users of the mobile apps can create and view tasks and sub-tasks to help organize their work. This would be very practical for various use-cases, such as repair professionals who need to make several stops around a city every day. Like the web interface, organization is key, and the mobile app allows robust filtering. You can manage tasks and work orders quickly by filtering based on what is due on site, high priority, last updated, and more. The map view helps you visualize where you are in relation to the work you need to get done.
Push notifications can be enabled for a number of alerts. Managers can send messages about changes in a work order, and they can see where workers are based on the mobile device’s location.
Loc8 offers multiple integrations, they are continuously growing their integration options and are open to customer suggestions. Through Loc8.com’s API’s, integration is available with SalesForce, Quicken, Facebook, Twitter, SAP, Oracle, Adobe, Android, Apple, Windows Mobile, Windows Server, Motorola and MYOB.
Loc8′s pricing structure offers several tiers to accommodate the diverse needs of prospective users, and their roles within their organizations. Three main pricing subdivisions are broken down by the edition that each user has access to. These include the team edition, the service edition, and the enterprise edition. Within these categories, there are various licenses start at $5.00 per month. At the low end, the basic “Technician Receive Only” license allows technicians to access emails, PDFs and text messages from supervisors. Adding features and capabilities adds to the costs, with the most expensive license costing $79.00. There are a number of options between those two price points.
Below are some frequently asked questions for Loc8.
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