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Loc8 is a cloud-based asset, job and field service management platform designed for small and medium businesses, packed with features and integration options, Loc8 is easy to use, simple to implement and designed to get the job done from quoting to invoicing.
Typical customers
Platforms supported
Support options
Training options
Value for money
3.6
/5
124
Starting from
10
/user
Per month
Value for money contenders
Functionality
3.6
/5
124
Total features
83
5 categories
Functionality contenders
Overall Rating
3.7
/5
124
Positive reviews
5
4
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1
27
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33
9
3
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Andy P.
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Cheryl S.
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ZULFIQAR A.
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Gail T.
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Alan S.
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Yvonne G.
Overall rating contenders
Lois G.
Verified reviewer
Used daily for less than 6 months
Review source
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Ability to track our jobs and material.
Easy to use, easy to download documents. Ease of access for other users to track your information. Professional quality. Easy to print documents. Holds large files.
Would like an easier way to search jobs. Multiple search tools. Times out quickly have to sign in again. Will freeze frequently.
Hi Lois, Thank you very much for taking the time to write a review about our software, we appreciate and value your feedback. We are glad to know that you are satisfied with our product! Customer experience/satisfaction is at the epicentre of our business strategy! Best regards, The Loc8 Team
Brandon F.
Verified reviewer
Security and Investigations, self-employed
Used daily for less than 6 months
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So far its been great. I switched because my last FSM software increased the pricing and/or changed the pricing structure. Since I am a very small service company specializing in life safety inspections, I don't always need the routing, GPS tracking, auto emails and SMS, etc. Many programs now days either lump the few options I need (tasks, subtasks, portal, branding, etc) with numerous functions I would never use. This usually prices it out of a reasonable range.....
The , most important feature, to me is the ability to create a job from within the app, on the fly. Many FSM apps force a user to go to the website via browser to add certain information. I realize that's on purpose, to limit junk information being input into your system, however for smaller companies like me its critical to be able to perform all functions within the app.
It appears there are certain features that are not in the freemium version. I would like it if there was a way to perform an extended demo of those items. also, It would be great if items not included in the freemium could be on a menu based subscription. Lastly, where most of these softwares fail, in my opinion, is bulk export of everything. I.e. - if I ever cancel for any reason, I should be able to bulk export all of my pictures, files, notes, contacts, work orders, invoices, etc …. most either have very limited export options or require manual export per job, etc.
Hi Brandon, Thank you for your feedback and review. We will get in touch with you soon regarding a demo of the premium features! Regards, The Loc8 Team
Graham B.
Construction, 10,001+ employees
Used daily for 2+ years
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Loc8 can be frustrating due to the fact that work order disappear from the app as soon as they go into 'Completed'. Their should be the option to 'hide' a work order once it's completed. This makes it very difficult for a supervisor to monitor jobs on the road and you have to log on through a third party flash browser app, or take your laptop with you everywhere. The sub-contractor desktop dashboard is not as detailed as the supervisor's desktop dashboard which also makes finding details difficult for them. Does have some good features, but the frustrations out-do the positives unfortunately.
It has desktop and mobile apps.
The mobile app is extremely limited in its capability.
REVIEW RELATED TO 2015 LOC8 SYSTEM | New 2017 version available! Hi Graham, Thank you for taking the time to write a review about our software! We agree with some of the elements you pinpoint and we are sorry to hear that your Loc8 experience hasn¿t always been smooth. Unfortunately, your company has not yet upgraded to the current Loc8 platform in which the issues you raise have been addressed and the system vastly improved. The new Loc8 platform was release in early 2016 and we strongly encourage you to take advantage of the 14-day free trial so you can take note of the significant improvements. Our support team will get in touch with you and they will do their very best to optimise your Loc8 experience! Best regards, The Loc8 Team
Corwin D.
Verified reviewer
Consumer Goods, 11-50 employees
Used weekly for less than 6 months
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It's so simple to use that I can refer associates and colleagues to open jobs, they can do the job and I get a finders fee. I don't even have to touch the job technically, I can get paid.
During the start-up period of my business, I went through the trial periods of several task management and technical dispatch programs. Jobber, Housecall, Thumbtack and then Loc8. While Jobber and Housecall are over complicated with hidden fees attached everywhere, I found Loc8 to be very intuitive and very affordable in the long run and the trial is completely free. All of those programs require you to modify and manually tweak the settings at some point so the easier a program like Loc8 is to use, the more time you can dedicate to developing your business and getting projects done.
Being entirely cloud based can have it's downsides in the field when connectivity is spotty.
Hi Corwin, Thank you very much for taking the time to write such positive review about our software, we greatly appreciate and value your feedback! We are pleased to know that you are satisfied with your Loc8 experience as we are continuously working on ways to improve our platform to make it always more intuitive and effective. Best regards, The Loc8 Team
Aimee C.
Verified reviewer
Individual & Family Services, 1-10 employees
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I did a 14 day free trial for what was advertised as a month service. After I spent 20 hours entering data I seen my updated cost of a month.
Very orgaized way to keep track of clients and employees
Deceptive costs... and i wasted 20 hours entering data
Hi Aimee, Thank you very much for taking the time to write a review about our software, we greatly appreciate and value your feedback! You should not be getting charged since you are using the free version of our software. One of our Support Team members is going to contact you shortly! Best regards, The Loc8 Team
Q. What type of pricing plans does Loc8 offer?
Loc8 has the following pricing plans:
Starting from: $10.00/month
Pricing model: Free, Subscription
Free Trial: Available
Q. Who are the typical users of Loc8?
Loc8 has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does Loc8 support?
Loc8 supports the following languages:
English
Q. Does Loc8 support mobile devices?
Loc8 supports the following devices:
Android, iPad, iPhone
Q. Does Loc8 offer an API?
Yes, Loc8 has an API available for use.
Q. What other apps does Loc8 integrate with?
Loc8 integrates with the following applications:
MYOB Business, Oracle Utilities, Deputy, Zapier, QuickBooks Online Advanced, IBM Maximo Application Suite, Dynamics 365, Domo, Tableau, Google Calendar, Zoho Analytics, Xero, Google Sheets
Q. What level of support does Loc8 offer?
Loc8 offers the following support options:
Phone Support, Knowledge Base, Email/Help Desk, Chat, FAQs/Forum