Loc8.com  

Logo for Loc8.com

Loc8.com

Full spectrum field service for asset maintenance and job management

  6       4,079     768
I use this
Save for later

Who is Loc8.com For?

Companies of all sizes face the challenge of keeping track of growing assets’ locations, changing values, and maintenance schedules. There are a number of solutions that address these issues, but what is so intriguing about Loc8 is the expanded set of features that helps a company do much more, and the tight integration that it offers.

The web and mobile apps makes this a versatile solution for a variety of industries. It can potentially replace a number of apps you may already use, and depending on the nature of your business, could be the only asset tool you will need.

Read the full GetApp Analysis

Loc8.com Screenshots (5)

Loc8.com Overview

Loc8.com is an asset-centric, maintenance, help desk and field service management solution with tailored solutions for small, medium and corporate enterprises seeking to manage facilities, infrastructure and field workers.

It’s feature rich, configurable and secure.

Specifications

Intended Users
Freelancers, Large Enterprises, Mid Size Business, Non Profits, Public Administrations, Small Business
Devices Supported
Android, iPhone-iPad, Linux, Mac, Windows, Web-based, Windows Phone
Supported Countries
Asia, Australia, Canada, China, Europe, Germany, Latin America, Middle-East and Africa, United Kingdom, United States
Supported Languages
Chinese (Traditional), Dutch, English, French, German, Norwegian, Polish, Spanish, Swedish
Support Options
Online Support, Phone Support

Loc8.com Pricing

Starting from: $15.00/month
Pricing model: Freemium, One-time Licence, Open-source, Subscription
Free Trial: Available (No Credit Card required)

Pricing starts at as little as $15 per user per month for a mobile licence, and from $25 per user per month for an admin user

Loc8.com is sold under two models - per user per month as SaaS in our public and private clouds, or as a traditional installaed application with an upfront cost for each user licence. This gives maximum flexibility to the purchaser - we also often have customers who start as SaaS and migrate to an installed system.

Competitors Pricing

Service|Box

Starting from: $50.00/month
Pricing model: Subscription

FieldAware

Starting from: $70.00/month
Pricing model: Subscription

mHelpDesk

Starting from: $99.00/month
Pricing model: Open-source, Subscription
Free Trial: Available (No Credit Card required)

Users who visited Loc8.com also visited

Synchroteam
  • · Drag & drop scheduling & dispatch
  • · Multi-technician job scheduling
  • · ScheduleAssist - intelligent scheduling recommendations
  • · Job templates
Visit WebsiteCompare with Loc8.com
SynchroteamOperations Management
Kickserv
  • · QuickBooks Desktop 2 way sync
  • · CRM
  • · Task Management
  • · Bidding and Estimating
Visit WebsiteCompare with Loc8.com
KickservOperations Management
GeoOp
  • · Real-time Job Scheduling
  • · Job Quoting
  • · Geo Scheduling
  • · Record Parts & Labor
Visit WebsiteCompare with Loc8.com
GeoOpOperations Management

Key Features of Loc8.com

  • Field Service Management
  • Maintenance Management
  • Work Orders & Jobs
  • Asset Management
  • Inventory & Warehouse
  • Mobility - iOS, Android, Windows
  • Help Desk
  • Contract Management
  • Field Service Reports & Timesheets
  • Integration & API
  • Service Dispatch
  • Task Management
  • CMMS
  • Fixed Asset Depreciation

Benefits

Dashboard
A real-time view of your business with configurable pods to access any information at just a glance.

Assets
A complete asset maintenance solution to manage all of your physical assets, from facilities and buildings, to rail networks and rolling stock, mines, trucks, or any other asset you need to manage and maintain.

Field Service & Dispatch with Calendar View
Manage teams with ease. Plan, schedule and dispatch work through a variety of interfaces including a powerful calendar view. Digitise your service management and field force with Loc8.

Mobility
Extend your operational management into the field with popular mobile devices as well as the latest tablet computers with our GPS capable on-line and off-line applications. iOS, Android and Windows Tablet apps are available.

Reporting
Create and view interactive reports anytime and in real-time. You can even publish reports to your customers and managers in an instant.

Inventory & Warehouse
Manage mobile or remote warehouses as well as inventory and spare parts used during maintenance service and repairs.


Help Desk
Manage your customer support and call centres with our easy to use and intuitive help desk. Take control of your Service Level Agreements in a snap.

Web-based
Assess your asset, maintenance and help desk operations from anywhere in the world on a PC, Mac or mobile device.

Automation
Let Loc8 do the hard work by reminding and notifying you of key operational activities, and overdue service commitments. Configure your customer communications just the way you want them.

Free trial through Loc8.com
Sign up for free and take control of your asset, maintenance and customer service operations for 30 days with no obligation.

Work Orders & Jobs
Easily dispatch work orders to your technicians and subcontractors in real-time. Replace your job books with Loc8 and collect electronic signatures in the field.

Scheduling
Configure automated work orders to ensure preventative maintenance jobs are created when you need them. You can even have them automatically dispatched by Loc8 to the asset maintainer.

Task Management
Provide clear instructions to technicians and sub-contractors through quickly customizable tasks and activities that require no on-going management.

Depreciation
Easily setup depreciation schedules for your assets. Simple period and end of year reporting, as well as end of depreciation, lease and warranty notifications.

Integration
Loc8 plays well with other systems. Our extensive API lets you connect existing and new applications to your asset and service operations.

Alternatives to Loc8.com

mHelpDesk
  • · Scheduling
  • · Mapping Feature
  • · Job Tracking
  • · Customized Reporting
Visit WebsiteCompare
mHelpDeskOperations Management
Service|Box
  • · Scheduling
  • · Work Orders
  • · Quoting
  • · Automated Invoicing
Learn MoreCompare
Service|BoxOperations Management
FieldAware
  • · Job Scheduling
  • · Work Order Management
  • · Asset Management
  • · Quotes/Estimates
Learn MoreCompare
FieldAwareOperations Management

GetApp Analysis

As companies grow to meet the increasing demand of their customers, maintaining a firm handle on assets can become a challenge. Lumping all of your facilities, trucks, equipment and other assets into a spreadsheet can create more problems than it solves. In the modern economy, companies need a streamlined asset management solution, and Loc8.com offers that and much more.

By combining a powerful web interface with apps for popular mobile device platforms like iOS and Android, Loc8 wants to connect every part of your business, from headquarters to every employee in the field.

Workspace Launcher View

What is Loc8.com?

There are a number of existing services that solve the same problems that Loc8 does, but what makes the app so unique is that it combines so many different functions under a single roof. At the fundamental level, it seeks to streamline what the developers call the Service Supply Chain. However, taken as a whole, Loc8 does much more, by integrating asset organization with help desk and maintenance management. After signing into the web app, your content is divided up into several workspaces.

Two main asset workspaces are available, one which allows robust searches and the other which helps you understand how depreciation is affecting those assets. The asset explorer view offers a grid that helps organize everything based on a number of user-defined categories, and filter your view by statuses such as present location. Searches are powerful, and will find matches across all of your data.

Creating a new incident

Main Features

Inspector window

Pulling up the inspector window presents you with a wealth of information. For physical sites, you can add an address (and GPS coordinates), see associated work orders and schedules, and get contact information. For assets like furniture or equipment, you can add fields like purchase price and date, warranty information, and much more. The depreciation explorer takes your asset database and adds a number of fields, such as purchase value and rate of depreciation, in order to help you stay aware of how much longer you can anticipate getting the most out of your assets.

Incidents management View

Help desk integration

The help desk integration is incredibly powerful as well. After entering the standard information and assigning the ticket a priority, you can add an asset by searching based on the name or ID number. Anyone familiar with database tools like Microsoft Access will be familiar with the concept of unique IDs, and will understand how convenient it is to have options when it comes to searching. Limits can be set to the budget and files can be attached as well. The help desk view is simple and easy to understand, with a number of ways to filter the tickets that get displayed.

Maintenance view

The maintenance view is also quite useful. Of particular convenience is the way the app differentiates between reactive and preventative issues. When you input an asset that requires, say, monthly maintenance, you will be alerted to that matter as needed. The developers have a deep interest in mapping and geospatial information systems (GIS), and that translates well into Loc8. The app uses a proximity algorithm to dispatch work orders in an efficient way to minimize costs. Other resource tools include unified address and contact book, relationship management, and subcontractor management. All of this integrates seamlessly with a number of third-party services, including SAP, Quicken, Twitter, Facebook, Salesforce, and more.

Mobile app integration

As a service geared towards keeping your business organized in the field, Loc8 has developed a tightly-integrated set of mobile apps. Rather than simply creating a mobile version of the webinterface, the apps are optimized for small screens and loaded with location-specific features.

Loc8's iPhone app

In addition to having access to asset management tools, users of the mobile apps can create and view tasks and sub-tasks to help organize their work. This would be very practical for various use-cases, such as repair professionals who need to make several stops around a city every day. Like the web interface, organization is key, and the mobile app allows robust filtering. You can manage tasks and work orders quickly by filtering based on what is due on site, high priority, last updated, and more. The map view helps you visualize where you are in relation to the work you need to get done.

Push notifications can be enabled for a number of alerts. Managers can send messages about changes in a work order, and they can see where workers are based on the mobile device’s location.

Mobile Map View

Integrations

Loc8 offers multiple integrations, they are continuously growing their integration options and are open to customer suggestions. Through Loc8.com’s API’s, integration is available with SalesForce, Quicken, Facebook, Twitter, SAP, Oracle, Adobe, Android, Apple, Windows Mobile, Windows Server, Motorola and MYOB.

Pricing

Loc8′s pricing structure offers several tiers to accommodate the diverse needs of prospective users, and their roles within their organizations. Three main pricing subdivisions are broken down by the edition that each user has access to. These include the team edition, the service edition, and the enterprise edition. Within these categories, there are various licenses start at $5.00 per month. At the low end, the basic “Technician Receive Only” license allows technicians to access emails, PDFs and text messages from supervisors. Adding features and capabilities adds to the costs, with the most expensive license costing $79.00. There are a number of options between those two price points.

Bottom Line

  • Expanded set of features
  • Multiple 3rd party integrations
  • Held desk integration
  • Combines a number of valuable management tools
  • Tightly-integrated set of mobile apps
  • Asset explorer view, maintenance view
  • Powerful search

Videos

Loc8.com User Reviews

Absolutely brilliant!

12th of January, 2014 18:17

Brendan Turgiev
Absolutely brilliant! Hi-end software to suit any challenging environment you can possibly imagine. Provides transparency to multidisciplinary teams at multiple locations, enables efficient collaboration. Implementation is swift and professionally guided by Loc8 Project managers. Highly recommended

Response from Loc8.com


Thank you for the kind review Brendan. It has been a pleasure to work with Care Flight and we look forward to a great relationship going forward. We are actively improving some of the inventory aspects of Loc8, particluary on the smartphone app, so watch out for the next release this quarter.

Fantastic to deal with

22nd of August, 2013 21:19

Steve Partridge
The Loc8 Support and Project staff are fantastic to deal with. The mobile application is so easy to use, our technicians required no training to use it.

Facilities Management for Commercial Real Estate

22nd of August, 2013 20:05

Sergio Costanzo
Loc8 has provided us with a solution to maintain our facilities management operation. We needed an effective simple solution to manage contractors and assets, which resulted with what we were looking for. The system will provide a management service to identify, schedule, manage and collect all documentation. This will provide assurance that out buildings are meeting with current regulation. This service operates on line, and manages the recommendation and approval of invoices. We have been happy with the service and their development and support team and would recommend their service."

Loc8.com use in commercial property management

3rd of April, 2012 09:54

Loren Brown
Overall I would definitely recommend this programme for use in the commercial real estate sector in relation to facilities and asset management. Loc8.com successfully lends itself to a wide range of industries.

Simple and easy to use asset management system

24th of October, 2011 04:46

fbellino
Loc8 is a simple and easy to use asset management system. We previously managed our assets in a spreadsheet that was impossible to keep up to date. Now with loc8, all of our data is in the 1 location in an easy to use interface.

Sentinar manages 27,000 buildings with ease using Loc8

18th of October, 2010 20:10

Binh Phan
Fantastic for facility management with one or hundreds of technicians. We maintain 27,000 buildings right across Australia, in remote locations, and have over 70 mobile technicians using Loc8 daily.

Write a review

FAQs for Loc8.com

Below are some frequently asked questions for Loc8.com.

Q. What are the main features of Loc8.com?

Loc8.com offers the following features:

  • Field Service Management
  • Maintenance Management
  • Work Orders & Jobs
  • Asset Management
  • Inventory & Warehouse
  • Mobility - iOS, Android, Windows
  • Help Desk
  • Contract Management
  • Field Service Reports & Timesheets
  • Integration & API
  • Service Dispatch
  • Task Management
  • CMMS
  • Fixed Asset Depreciation

Q. How much does Loc8.com cost?

We have the following pricing information for Loc8.com:

Starting from: $15.00/month
Pricing model: Freemium, One-time Licence, Open-source, Subscription
Free Trial: Available (No Credit Card required)

Q. Who are the typical users of Loc8.com?

Loc8.com has the following typical customers:

Freelancers, Large Enterprises, Mid Size Business, Non Profits, Public Administrations, Small Business

Q. What languages does Loc8.com support?

Loc8.com supports the following languages:

Chinese (Traditional), Dutch, English, French, German, Norwegian, Polish, Spanish, Swedish

Q. What type of pricing plans does Loc8.com offer?

Loc8.com has the following pricing plans:

Free Trial, Freemium, One-time Licence, Open-source, Subscription

Q. Does Loc8.com support mobile devices?

Loc8.com supports the following devices:

Android, iPhone-iPad, Windows Phone

Q. Does Loc8.com offer an API?

Yes, Loc8.com has an API available for use.

Q. What other apps does Loc8.com integrate with?

Loc8.com integrates with the following applications:

Xero, Oracle, Salesforce, Saasu, SAP

Q. What level of support does Loc8.com offer?

Loc8.com offers the following support options:

Online Support, Phone Support


Page last modified