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SYSPRO Pricing, Features, Reviews and Alternatives

SYSPRO product overview

What is SYSPRO?

SYSPRO is an enterprise resource planning (ERP) solution designed to simplify business complexity for manufacturers and distributors. Highly flexible, SYSPRO can be deployed in the cloud, on premise, or through a hybrid model, and is accessed from any device, at anytime, anywhere. SYSPRO is licensed through a perpetual or subscription pricing model.

Key benefits of using SYSPRO

• Get a unified view of your business from one solution.
• Go beyond knowing who your customers are to leveraging behavioral insights to deliver them more value.
• Digitize and stabilize the supply chain.
• Scale with infrastructure that is built for change.
• Make data-driven decisions.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Phone Support
Chat
Knowledge Base

Training options

In Person
Webinars
Live Online
Documentation
Videos

SYSPRO pricing information

Value for money

4.1

/5

98

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

SYSPRO features

Functionality

4.2

/5

98

Total features

61

2 categories

Most valued features by users

Alerts/Notifications
Activity Dashboard
Reporting/Analytics
API
Workflow Management
Document Management
Real Time Data
Inventory Management

Functionality contenders

SYSPRO users reviews

Overall Rating

4.2

/5

98

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.39/10
Rating distribution

5

4

3

2

1

47

37

13

0

1

Pros
This is the thing I like best about this product; that it is extremely stable and accurate.
Also great for our ISO quality system requirements. We currently don't have accounting integrated with the system, so I cannot attest to the performance of that side of things.
If we have any technical issues, working with support is enjoyable and resolved quickly. Customized screens, forms, and fields are available based on your requirements and usage.
Cons
A bad implementation can lead to a bad experience with this product.
The long process of data entry pays off when you can retrieve information with minimal searching. This system defaults are too limited and lack enough information.
There is nothing that I am aware of that I would consider as a negative to the service that they provided.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Perfect ERP system on a tight budget

Reviewed 4 years ago
Pros

Syspro is the perfect ERP for small organisations that simply do not need to scale-ability of much larger and better marketed ERP systems. The software, using its MS-SQL database will give you almost any report you require, otherwise you can extract the data you need, import it into your favourite spreadsheet program and compile those reports you need. Using SRS (Syspro Reporting Services) you can easily compile forms and reports and make them look how you want.

Cons

Without a good and easily accessible local resource/service agent, the customisation possibilities are terribly daunting.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Simple to use and reliable ERP

Reviewed 3 years ago

Syspro was implemented to give us a solid, robust and scalable ERP solution that met the majority of our needs. We needed a system that would meet our core needs but also allow us to create the functionality that didn't exist without significant reengineering costs. Syspro was able to do this for us. The Syspro teams, and the VARs, all have experienced business analysts, project managers, and devs. They will work alongside you to develop a solid strategy for success.

Pros

Right out of the box Syspro implements many best practise recommendations and for most businesses that's a great start. You can get up and running very quickly without having to customize Syspro. A key feature though is the extensibility of the software. We all have that internal process that no one could call best practise. It's unique to us, it's ugly and painful but we just can't live without...

Cons

Patching is always a challenge. Syspro allows you to heavily customize the core product with custom scripts, screens and add ons. As a result, a solid testing strategy is needed to make sure that all customizations are properly tested in your dev environment before deploying to production. Things can occasionally go wrong with a specific port (patch) and core functionality can be impacted. Syspro are quick to respond to these issues though. Syspro doesn't publish hotfix availability for every known issue so be sure to ask your VAR when patching if there are any that are relevant to you.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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It does the job but....

Reviewed a month ago
Pros

Its good for procurement and just regular accounting. Doing a journal is simple and easy and the company can have different level of approval for each journals.

Cons

There are many features of syspro that are lacking. The main is the bank reconciliation feature which is too complicated and doesn't allow for easy use.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Quality mid-market ERP offering

Reviewed 4 years ago

Much better and an accounting package and custom software cobbled together.

Pros

The GUI is solid and intuitive. The support is responsive and positive facing. The ability to do a SQL install is good. Third party offerings are helpful as well.

Cons

International development across countries ends up producing a varied interaction with the product. Lack of consistency in the interface that is sometimes bothersome. Sometimes it seemed they didn't debug well with new releases.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Maintenance Module

Reviewed 4 years ago

Supply chain processes, finance processes, projecct accounting

Pros

It is a very user friendly application, easy to extract data to excel for fitter analysis.

Cons

The erp has been design mostly for the manufacturing industry but it does not come with the equipment maintenance module manufacturing industry is equipment intensive and the cost of maintaining equipments is very high syspro lacks the capability of tracking equipment maaintenance cost syspro clients are forced to look for third party apps which are expensive and challenging to interface with syspro this is frastuating most of us please work on this.

SYSPRO FAQs and common questions

Q. What type of pricing plans does SYSPRO offer?

SYSPRO has the following pricing plans:
Pricing model: Subscription
Free Trial: Available


Q. Who are the typical users of SYSPRO?

SYSPRO has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does SYSPRO support?

SYSPRO supports the following languages:
Chinese (Simplified), English, French, German, Spanish


Q. Does SYSPRO support mobile devices?

SYSPRO supports the following devices:
Android, iPad, iPhone


Q. Does SYSPRO offer an API?

Yes, SYSPRO has an API available for use.


Q. What other apps does SYSPRO integrate with?

SYSPRO integrates with the following applications:
Configure One, Microsoft Outlook, Microsoft PowerPoint, Avalara, Prophix, UniPoint Quality Management Software, Microsoft 365, Dovetail, Microsoft Excel


Q. What level of support does SYSPRO offer?

SYSPRO offers the following support options:
Email/Help Desk, FAQs/Forum, Phone Support, Chat, Knowledge Base

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