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AMCS Field Services Logo

Operations management software for utility associations

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AMCS Field Services - 2026 Pricing, Features, Reviews & Alternatives

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AMCS Field Services overview

What is AMCS Field Services?

AMCS Field Services (formerly Utility Cloud) is an operations management software designed to help organizations handling utilities, such as industrial wastewater, sewers, or natural gas, control distributed field assets and schedule inspections and maintenance activities. Features include compliance management, custom alerts, prioritization, asset mapping, and reporting.

The application enables supervisors to monitor workers, machines, or sensors in real-time and identify risks to avoid any downtime or failure. It lets technicians detect anomalies in non-revenue water through meter and tank data and prevent leakage by dispatching corrective and preventive maintenance work orders. Organizations can use AMCS to create data logs for valves or hydrants and prepare an entire flushing program through GIS modeling. Municipalities can collect inspection reports via text or email from food service establishments (FSEs), manage FOG (fats, oils & grease) data, and organize reinspection for ongoing compliance processes.

AMCS offers integration with multiple third-party platforms, such as ESRI, Google Maps, Microsoft Excel, Muni-Link Billing Software, Tableau, GE Digital Proficy iFIX, and more. Administrators can conduct gas leaks and corrosion control surveys, store historical survey data, and automatically trigger investigations for any gas leakage or pending repair. It also offers an integrated vegetation management program (IVM), which helps operators track risky trees or bushes for power lines or pipelines, determine any trimming requirement, assign work to crew members, and follow-up on the job progress.

Starting price

Free

Alternatives

with better value for money

AMCS Field Services’s user interface

Ease of use rating:

AMCS Field Services reviews

Overall rating

4.7

/5

15

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.33/10
Rating distribution

5

4

3

2

1

10

5

0

0

0

Pros
“My overall experience is very positive. I love having to have all info right there for anyone.”
AR

Adam R.

Operations Manager

“It is a easy to use system and we have some employees that are not very computer savvy so it's good for them.”
JP

Jeff P.

Cross Connection tech

“What I like most about the software that it serves a purpose and it organizes all of the companies assets.”
DM

Daniel M.

Asset Specialist

Cons
“All information has Federal, State and Local compliance requirements. Prior to the use of the software we were always in jeopardy of missing something.”
AK

Ann K.

Manager

“Sometimes its hard to change things in the map mode, maybe having a construction option to change things and see how they go and be able to go back if there was a problem.”
NC

Nathan C.

ORC

“However, I think it is inevitable that the pace of their improvements will frustrate an occasional user or two.”
JM

John M.

Senior IT Project Manager

Who uses AMCS Field Services?

Based on 15 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Utilities
Government Administration
Civil Engineering
Public Safety

Use cases

- Not enough reviews
-
-
-
-
-

AMCS Field Services's key features

Most critical features, based on insights from AMCS Field Services users:

Predictive maintenance
Barcoding/RFID
Asset tracking
Inventory management
Service history
Billing & invoicing

All AMCS Field Services features

Features rating:

Activity dashboard
Activity tracking
Alerts/Escalation
Alerts/Notifications
API
Asset lifecycle management
Audit trail
Automated scheduling
Barcode/Ticket scanning
Calendar management
Calibration management
Compliance management
Configurable workflow
Contact database
Contract/License management
Cost tracking
Customer database
Customizable fields
Customizable forms
Customizable reports
Data capture and transfer
Data import/export
Dispatch management
Document management
Document storage
Electronic signature
Equipment maintenance
Equipment management
Equipment tracking
Facility management
Facility scheduling
Fixed asset management
For electricity
For natural gas
For trash
For water
GPS
Historical reporting
Inspection management
Inventory tracking
Job management
Key & lock management
Maintenance management
Maintenance scheduling
Mobile access
Monitoring
Multi-Location
Parts management
Preventive maintenance
Progress tracking
Purchase order management
Real-Time data
Real-Time reporting
Reporting & statistics
Reporting/Analytics
Scheduling
Status tracking
Task management
Task scheduling
Technician management
Third-Party integrations
Vendor management
Warranty tracking
Work order management
Workflow management
Workforce management

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AMCS Field Services pricing

Value for money rating:

Starting from

Empty state illustration for "No pricing info"

No pricing info

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about AMCS Field Services price and value

Value for money rating:

To see what individual users think of AMCS Field Services's price and value, check out the review snippets below.

“My overall experience is very positive. I love having to have all info right there for anyone.”
AR

Adam R.

Operations Manager

“It is a easy to use system and we have some employees that are not very computer savvy so it's good for them.”
JP

Jeff P.

Cross Connection tech

AMCS Field Services integrations (5)

AMCS Field Services support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
Email/Help Desk
Knowledge Base
FAQs/Forum
Chat
24/7 (Live rep)

Training options

Webinars
In Person
Live Online
Videos
Documentation

AMCS Field Services FAQs

Q. What type of pricing plans does AMCS Field Services offer?

AMCS Field Services has the following pricing plans:
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of AMCS Field Services?

AMCS Field Services has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Public Administrations, Small Business


Q. What languages does AMCS Field Services support?

AMCS Field Services supports the following languages:
English


Q. Does AMCS Field Services support mobile devices?

AMCS Field Services supports the following devices:
iPad


Q. Does AMCS Field Services offer an API?

Yes, AMCS Field Services has an API available for use.


Q. What other apps does AMCS Field Services integrate with?

AMCS Field Services integrates with the following applications:
Tableau, Microsoft Power BI, Google Maps, Google Sheets, Microsoft Excel


Q. What level of support does AMCS Field Services offer?

AMCS Field Services offers the following support options:
Phone Support, Email/Help Desk, Knowledge Base, FAQs/Forum, Chat, 24/7 (Live rep)

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