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XOi
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Connecting people with the equipment they service.
Table of Contents
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XOi - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: February 2026
XOi overview
What is XOi?
XOi technology is built for the jobsite. XOi is a tool that helps technicians complete their work with better efficiency and transparency, while simultaneously collecting critical data points that reveal new revenue streams for the business they work for, and the field service industry as a whole.
XOi's Optical Character Recognition (OCR) technology automatically indexes information captured from equipment dataplates to instantly deliver equipment insights such as service bulletins, past job history, and even predict future equipment issues.
XOi provides technicians with step-by-step workflows, instant access to knowledge, AI-powered job summaries, and a tool to assist in seamless information capture from the jobsite.
For the back office, this captured jobsite information is analyzed and transformed into dashboards and insights that show you how your technicians operate, specifically, based on models and makes.
Key benefits of using XOi
Connect to experienced remote support professionals with XOi Mentors.
XOi's Knowledge Hub provides thousands of hours of support in the form of manuals, training resources, videos, and workflows.
Access XOi's revenue-producing insights leveraging data from current and historical projects completed in the XOi app.
Starting price
Alternatives
with better value for money
XOi’s user interface
XOi pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.7
Features
4.8
Ease of use
4.9
Customer support
4.9
Reviews sentiment
What do users say about XOi?
We love conditional logic, but the way it currently works—serving up another workflow for the technician to complete as opposed to just adding questions based on the answer provided previously—makes the flow clunky on IFTTT questions, where the next question is dependent on the answer of the previous.
Select to learn more
Who uses XOi?
Based on 36 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
XOi's key features
Most critical features, based on insights from XOi users:
All XOi features
Features rating:
XOi awards
XOi alternatives
XOi
Starting from
99
FieldPulse
Starting from
No pricing info
BuildOps
Starting from
No pricing info
ServiceTitan
Starting from
No pricing info
XOi pricing
Value for money rating:
Starting from
99
Flat Rate
User opinions about XOi price and value
Value for money rating:
To see what individual users think of XOi's price and value, check out the review snippets below.
Emily B.
Customer Experience and Contract Supervisor
William C.
Service Mangers
XOi integrations (12)
Integrations rated by users
We looked at 36 user reviews to identify which products are mentioned as XOi integrations and how users feel about them.
Integration rating: 3.0 (2)
“It's what 80% or more of our companies use for a service software and ERP system.”
Denny L.
Innovation Manager
Integration rating: 5.0 (1)
“The integration allows the data to be housed in a single system and provides 2-way communication between the products.”
Peter G.
IT Manager
Integration rating: 5.0 (2)
Integration rating: 4.0 (1)
Integration rating: 5.0 (1)
Other top integrations
XOi support options
Typical customers
Platforms supported
Support options
Training options
XOi FAQs
XOi has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
These products have better value for money
Q. What languages does XOi support?
XOi supports the following languages:
English
Q. Does XOi support mobile devices?
XOi supports the following devices:
Android, iPad, iPhone
Q. Does XOi offer an API?
No, XOi does not have an API available.
Q. What level of support does XOi offer?
XOi offers the following support options:
Chat, Knowledge Base, Phone Support