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Top Rated Incident Management Software with Small business - Page 4

Last updated: November 2026

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116 software options

ManageEngine ServiceDesk Plus logo

Cloud IT Help Desk Software

ManageEngine ServiceDesk Plus is a help desk software and asset management tool for small, mid-size & large enterprises to manage and troubleshoot IT requests

Read more about ManageEngine ServiceDesk Plus

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Zoho Creator logo

AI low-code app builder for all business sizes

Cloud-based, AI-powered low-code platform for building custom web and mobile apps, automating workflows, and integrating data across.

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Maropost Commerce Cloud logo

All-in-one ecommerce, POS, inventory & fulfillment platform.

The perfect solution for your online business. Whether you're a small retailer or a large-scale wholesaler, our platform scales to your needs.

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Near-Miss & Accident Management Software logo
(0)

Safety and compliance software for a risk-Free workplace

Near-Miss & Accident Management Software streamlines reporting, enables real-time alerts, root cause analysis, and compliance tracking, ensuring proactive risk management and a safer, more efficient workplace.

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Novade Lite logo
(0)

Cloud-based solution to manage any jobsite

The #1 app to manage construction, installation, inspections and maintenance.

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JobSight logo
(0)

Occupational health and safety management system

JobSight SMS offers a full occupational health and safety management system as well as client eLearning platform.

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Harness Platform logo
(0)

AI-powered software delivery platform for all teams

Harness Platform is a unified, AI-powered software delivery platform for enterprises, covering CI/CD, feature flags, cloud cost.

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Coderbuds logo
(0)

Automate DORA metrics and delivery insights for engineering

Coderbuds is an AI-enabled tool that transforms engineering team's GitHub data into performance insights that optimizes velocity and reliability.

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My LP Portal logo
(0)

"Reduce Theft. Control Shrink. Protect Profits."

Simplify retail asset protection with cloud-based incident tracking, register till audits, and AI-driven case management built for SMBs.

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HSEC Online logo
(0)

Simple. Smart. Safe

Document management and compliance
HSEC Online® enables you to keep track of Tax Clearance Certificates, Letters of Good Standing, company policies and procedures

Incidents & accidents reporting
HSEC Online® enables you to report and manage all your incidents and accidents in real-time

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IncidentXP logo
(0)

Software for analyzing security incidents

IncidentXP is on-site software for analyzing security incidents. It enables organizations to evaluate incidents using various analysis models including BSCAT, Tripod Beta, BFA, RCA, and TPO-SET. The software visualizes the incidents in BowTie charts.

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j5 Operations Management Solutions logo
(0)

Cloud-based operations management tool for facilities.

j5 Operations Management Solutions is a cloud-based operations management solution that helps facilities document and manage safety-critical industrial processes. The platform comprises several interconnected modules including j5 Framework, j5 Shift Handover, j5 Operations Logbook, j5 Standing Orders, j5 Work Instructions, and more. It offers search, filtering, and a data repository on a centralized interface.

Read more about j5 Operations Management Solutions

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Cossack Tech logo
(0)

Dispatch and awareness for public safety agencies

Cossack Tech offers a dispatch and situational awareness platform for defense, public safety, and government agencies. Features include incident management, live GIS mapping, unit tracking, entity registry maintenance, and audit logging. The platform provides private/public portals, field-level visibility controls, multi-tenant architecture, asset tracking, and role-based access for nine user types.

Read more about Cossack Tech

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OESuite logo
(0)

Cloud-based platform for EHS and workforce management

OESuite is a web-based enterprise platform that helps organizations achieve operational excellence. With various modules and mobile applications, OESuite can integrate data from multiple systems and provide a centralized dashboard for managing workforce, assets, operations, compliance, and risk.

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root9 logo
(0)

Alert Management, On-Call, and ITSM that learns as you work.

root9 is a modern IT Operations platform that unifies alert management, on-call, and ITSM for IT Ops, NOC, SRE, and DevOps teams. It builds operational identity from real activity instead of a CMDB, and AI agents assist on every record with the evidence shown. Built to learn, not to be taught.

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Soft Designers logo
(0)

Cloud Based EHS Software

Softdesigners delivers advanced EHS safety software that helps organizations manage workplace safety, compliance, and risk management more effectively.

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Opspot logo
(0)

Simple, powerful & affordable tools to manage your security

Opspot is security operations software that helps small and mid sized security teams manage guards, patrols, incidents, and reporting through an easy to use mobile and web platform.

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Soft Designers Incident Tracking logo
(0)

Incident tracking and safety management platform

Soft Designers Incident Tracking Software helps organizations manage workplace safety incidents via digital workflows. Features include AI-driven root cause analysis, real-time monitoring with alerts, customizable dashboards, and mobile field reporting. It ensures compliance with OSHA, HSE, ISO, and other standards, offering incident categorization, corrective action tracking, and audit-ready documentation.

Read more about Soft Designers Incident Tracking

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Red Alert logo
(0)

Web-based incident management software for IT teams

Red Alert is an incident management platform built for IT teams that really care about providing a professional service to their internal or external customers.

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Google SecOps logo
(0)

Independent SOAR platform for security teams and engineers

Siemplify is an independent SOAR platform designed to help security teams manage case creation, investigation, remediation, and response processes to drive continuous improvement. It lets engineers automate repetitive processes related to the prevention, detection, and remediation of cyber threats using machine learning technology.

Read more about Google SecOps

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Refined Data logo
(0)

ESH management software for real estate businesses

Refined Data is an EHS information management software that helps real estate businesses manage compliance, incidents, insurance, environmental risk, audits and inspections, sustainability, and partner performance. The software helps connect distributed teams, increase visibility, and simplify portfolio management through a completely paperless, intuitively organized system with dashboard intelligence.

Read more about Refined Data

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Genasys logo
(0)

Emergency notification and cloud communication platform

Genasys is an emergency notification and cloud communication platform designed to help businesses manage the workforce, send targeted alerts and broadcast required information in case of warnings, disasters, crises, epidemics, civil unrest, active shooters, and other emergency events. Administrators can plan tasks or activities, monitor progress in real-time with milestones and images and communicate with team members according to requirements.

Read more about Genasys

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SolarWinds IT Incident Response (Squadcast) logo
(0)

Cloud-based IT incident response for DevOps teams

Cloud-based incident response platform for SRE and DevOps teams, uniting on-call alerting, AI-driven alert grouping, and runbook.

Read more about SolarWinds IT Incident Response (Squadcast)

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EffexEHS logo
(0)

Comprehensive EHS management system

EffexEHS is a SaaS application built to help businesses and EHS professionals meet today’s environment, health and safety challenges. EffexEHS is a multi-tenant solution hosted in AWS public cloud.

Read more about EffexEHS

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Algus logo
(0)

Operational platform for workplace safety

Algus incident management enables quick reporting, investigation, and corrective actions, helping teams reduce risks, prevent repeat incidents, ensure compliance, and improve workplace safety.

Read more about Algus

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