getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Top Rated Incident Management Software with Small business - Page 3

Last updated: August 2026

Verified reviewer profile picture
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.
1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

97 software options

Cisco XDR logo

Extended Detection and Response Security Solution

learn more
Cisco XDR goes beyond traditional security solutions by leveraging advanced analytics, machine learning, and automation to proactively detect threats that may have evaded traditional security measures. By analyzing data from various sources, including endpoint, network, cloud, and email, Cisco XDR provides a holistic view of the entire attack landscape, enabling businesses to respond swiftly and effectively.

Read more about Cisco XDR

Users also considered
VisiumKMS logo

ESG, EHS, and quality management software

learn more
VisiumKMS automates incident management business processes. We understand the business process, workflow and all aspects of the incident management process beginning with event identification, analysis, route calls analysis, lessons learned and corrective action, preventive action management. Visiu

Read more about VisiumKMS

Users also considered
Stems logo

Safety compliance and risk management software

learn more
Stems is a safety compliance and risk management software that allows businesses to efficiently manage incident reporting, risk assessments, training, personnel, assets, and more. The platform serves as the central hub for managing incidents, non-conformances, meetings, and hazard reporting. With the Stems One mobile app, users can conveniently report hazards and incidents.

Read more about Stems

Users also considered
MyCM logo

GRC Case Management for multiple E&C reporting methods

learn more
A unified case management platform designed for managing incoming ethics, compliance, and misconduct reports coming in from multiple avenues such as hotline reports, webforms, phone text reports, disclosure forms, and exit interviews.

Read more about MyCM

Users also considered
Novasec GRC logo

Governance, risk and compliance (GRC) management solution

learn more
Manage incidents from report to resolution—track impact, link to risks, and ensure traceability with NovaSec GRC.

Read more about Novasec GRC

Users also considered
Panopta logo

Never Blinks

learn more
A fully-featured monitoring platform for on-prem, cloud, & containerized deployments. With server and application performance, Panopta provides more than just basic monitoring. With the ability to perform checks from public and private spaces, you never need to trade security for robust monitoring.

Read more about Panopta

Users also considered
Rakuten SixthSense logo

Comprehensive Observability across your Tech Stack.

learn more
Rakuten SixthSense Observability is an all-in-one software intelligence platform that delivers observability across all layers of your tech stack.

Read more about Rakuten SixthSense

Users also considered
Dotcom-Monitor logo

Catch issues before your customers do.

learn more
Dotcom-Monitor is an all-in-one synthetic monitoring platform built around web application monitoring. Real-browser checks validate multi-step journeys such as login and checkout, alongside API, server, and uptime monitoring from 30+ global locations, plus Private Agents for behind-firewall apps.

Read more about Dotcom-Monitor

Users also considered
New Relic logo

Performance testing and monitoring management software

learn more
Streamline incident response with real-time monitoring and automated alerts, tailored for software engineer practitioners.

Read more about New Relic

Users also considered
ManageEngine AlarmsOne logo

All-in-one alert management for IT management tools

learn more
AlarmsOne is a SaaS-based IT alert management tool that integrates with all IT management applications so that all IT alerts can be managed in one console

Read more about ManageEngine AlarmsOne

Users also considered
Elastic Observability logo

Full-stack observability platform

learn more
Elastic Observability is a software that allows users to monitor their business's health and performance. Elastic Observability offers a wide range of features, including monitoring, alerting, reporting, and analytics.

Read more about Elastic Observability

Users also considered
EthicsPoint logo

Incident management & issue hotline service

learn more
EthicsPoint by NAVEX is the world leader in hotline and incident management and is trusted by more than 9,000 customers globally.

Read more about EthicsPoint

Users also considered
Salesforce Service Cloud logo

AI powered customer service management platform

learn more
Agentforce Service is a customer service platform offering seamless support across channels like contact centers, field service, HR, and IT. It integrates human agents with AI on a unified platform to personalize interactions. Features include omni-channel engagement, case management, knowledge bases, and analytics tools, enabling organizations to enhance team performance and customer satisfaction.

Read more about Salesforce Service Cloud

Users also considered
Workday HCM logo

Human capital management system

learn more
Workday HCM is an HR solution that helps organizations manage the global workforce. The system supports companies of all sizes, enabling organizations to comply with local regulations. Workday HCM features embedded AI insights that give organizations an understanding of the workforce. Using machine learning, the software enables teams to analyze employee data to deliver personalized recommendations, helping HR teams make informed decisions about people.

Read more about Workday HCM

Users also considered
Kaseware logo

Investigative case management software

learn more
Kaseware is an all-in-one investigative case management software built by former FBI special agents, aimed to make your job easier and the world a safer place. It allows you to automate, standardize and centralize information gathering, reporting, searching and investigative case management all in one place.

Read more about Kaseware

Users also considered
JIRA Service Management logo

IT service platform for unified support

learn more
JIRA Service Management is an AI-based platform that unites teams to deliver exceptional service experiences. It helps managers scale support across IT, HR, engineering, and customer service with customizable help centers, automated workflows, and self-service tools. Featuring virtual agents and integration with Atlassian's teamwork graph, it connects people, work, and goals while reducing disruptions and improving incident resolution.

Read more about JIRA Service Management

Users also considered
ManageEngine ServiceDesk Plus logo

Cloud IT Help Desk Software

learn more
ManageEngine ServiceDesk Plus is a help desk software and asset management tool for small, mid-size & large enterprises to manage and troubleshoot IT requests

Read more about ManageEngine ServiceDesk Plus

Users also considered
Zoho Creator logo

An all-in-one AI-based low-code app development software

learn more
Zoho Creator is an AI-based, low-code platform that enables users to build custom apps, automate workflows, manage data, and enhance business efficiency. It supports enterprise architecture, legacy system modernization, and digital transformation with integrations and built-in analytics.

Read more about Zoho Creator

Users also considered
Near-Miss & Accident Management Software logo
(0)

Safety and compliance software for a risk-Free workplace

learn more
Near-Miss & Accident Management Software streamlines reporting, enables real-time alerts, root cause analysis, and compliance tracking, ensuring proactive risk management and a safer, more efficient workplace.

Read more about Near-Miss & Accident Management Software

Users also considered
JobSight logo
(0)

Occupational health and safety management system

learn more
JobSight SMS offers a full occupational health and safety management system as well as client eLearning platform.

Read more about JobSight

Users also considered
Coderbuds logo
(0)

Automate DORA metrics and delivery insights for engineering

learn more
Coderbuds is an AI-enabled tool that transforms engineering team's GitHub data into performance insights that optimizes velocity and reliability.

Read more about Coderbuds

Users also considered
My LP Portal logo
(0)

"Reduce Theft. Control Shrink. Protect Profits."

learn more
Simplify retail asset protection with cloud-based incident tracking, register till audits, and AI-driven case management built for SMBs.

Read more about My LP Portal

Users also considered
HSEC Online logo
(0)

Simple. Smart. Safe

learn more
Document management and compliance
HSEC Online® enables you to keep track of Tax Clearance Certificates, Letters of Good Standing, company policies and procedures

Incidents & accidents reporting
HSEC Online® enables you to report and manage all your incidents and accidents in real-time

Read more about HSEC Online

Users also considered
IncidentXP logo
(0)

Software for analyzing security incidents

learn more
IncidentXP is on-site software for analyzing security incidents. It enables organizations to evaluate incidents using various analysis models including BSCAT, Tripod Beta, BFA, RCA, and TPO-SET. The software visualizes the incidents in BowTie charts.

Read more about IncidentXP

Users also considered
j5 Operations Management Solutions logo
(0)

Cloud-based operations management tool for facilities.

learn more
j5 Operations Management Solutions is a cloud-based operations management solution that helps facilities document and manage safety-critical industrial processes. The platform comprises several interconnected modules including j5 Framework, j5 Shift Handover, j5 Operations Logbook, j5 Standing Orders, j5 Work Instructions, and more. It offers search, filtering, and a data repository on a centralized interface.

Read more about j5 Operations Management Solutions

Users also considered