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Top Rated Incident Management Software with Servicenow

Last updated: June 2026

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41 software options

Site24x7 logo

All-in-one performance monitoring tool for DevOps and IT

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Site24x7 is a monitoring solution for DevOps and IT operations for troubleshooting applications, servers and network infrastructure

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JIRA Service Management logo

IT service platform for unified support

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JIRA Service Management is an AI-based platform that unites teams to deliver exceptional service experiences. It helps managers scale support across IT, HR, engineering, and customer service with customizable help centers, automated workflows, and self-service tools. Featuring virtual agents and integration with Atlassian's teamwork graph, it connects people, work, and goals while reducing disruptions and improving incident resolution.

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Xurrent IMR logo

Xurrent IMR

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Resolver logo

Risk platform for enterprise resilience

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Resolver's Incident Management Software is a complete solution for responding to, reporting on, and investigating incidents. Standardized incident capture and powerful reporting allows you to quickly understand what's happening and why. Manage resources, minimize impact and prevent incidents.

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Freshservice logo

A complete IT service management (ITSM) tool for business

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Freshservice is an online ITIL service desk with ticketing & asset management capabilities, and incident, problem, change, release, and knowledge management tools.

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AlertOps logo

Incident & response management tool for IT & DevOps teams

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Prioritize Critical Alerts, Build Advanced Workflows & Streamline Processes ¿ giving you unparalleled flexibility.

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DERDACK Enterprise Alert logo

Respond up to 10x faster to critical incidents

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Derdack’s enterprise-class notification software uniquely combines intelligent alert notifications, machine-assisted collaboration and remote incident remediation – enabling an anywhere incident response.

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SIGNL4 logo

Mobile Alerting for Ops and Response Teams

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When critical systems fail or incidents happen, SIGNL4 bridges the ‘last mile’ to your staff, engineers, IT admins and workers ‘in the field’. It adds real-time mobile alerting to your services, systems and processes in no time.

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Onspring logo

Cloud-based GRC solution for enterprises and governments.

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Proactively manage enterprise and IT incidents as they occur using automated workflows that communicate immediately with impacted parties through triggered data alerts. Establish relationships between incidents & impacted elements, such as locations, policies, risks & business continuity plans.

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GRC Toolbox logo

Where govenance, risk and compliance meet for success

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GRC Toolbox is a web-based software solution for governance, risk, compliance (GRC). Companies and organizations around the world rely on GRC Toolbox to successfully manage risks, monitor controls, manage policies and contracts.

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Crises Control logo

Streamlined Crisis Management and Instant Mass Notification

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Crises Control is a powerful Critical Event Management platform helping organisations prepare, respond, and recover from emergencies. With features like multi-channel alerts, mass notifications, secure integrations, and its own global cloud infrastructure, it ensures fast, reliable crisis response.

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Logsign Unified SO Platform logo

Logsign Unified Security Operations Platform

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Logsign Unified SO Platform delivers comprehensive threat detection, investigation, and response (TDIR) through integrated next-gen SIEM, threat intelligence, UEBA, and SOAR capabilities.

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LogicGate Risk Cloud logo

Cloud-based compliance solution for GRC.

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LogicGate Risk Cloud is a no-code governance, risk, and compliance (GRC) platform that scales and adapts to your changing business needs and regulatory requirements. It combines a suite of purpose-built applications with intuitive technology that allows risk professionals to form, evolve, and communicate a market-leading risk strategy.

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i-Vertix logo

IT infrastructure management software

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i-Vertix is a cloud-based IT infrastructure management software that helps business with their day to day IT responsibilities.

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ilert logo

One platform for alerting, on-call and uptime monitoring.

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ilert is the cross-stack incident response layer where AI investigates and resolves incidents and pages humans only when necessary.

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Rezolve AI logo

Agentic AI for enterprise IT, HR, and FinOps automation

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Rezolve.ai is an enterprise Agentic AI platform that helps organizations automate service operations and employee support. It enables conversational support in Microsoft Teams and Slack, automates workflows, and improves access to enterprise knowledge.

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TeamMate Risk & Compliance logo

TeamMate Risk & Compliance is an all‑in‑one GRC platform.

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TeamMate Risk & Compliance connects incident management to the broader GRC program — linking incidents to risks, controls, and policies for full context and accountability.

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Ontic logo

Run corporate security with connected data and workflows

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Capture, triage, assign, and resolve security incidents from one connected workspace. Use dynamic intake forms, automated routing, mobile updates, tasks, reports, and incident-to-investigation handoffs.

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Site24x7 StatusIQ logo

Incident Management

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Incident communication platform that helps businesses communicate regarding service disruptions and scheduled maintenance to end-users.

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Case IQ logo

Cloud-based investigation management tool for workplace.

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Case IQ is the leading investigative case management software solution for ethics and compliance, human resources, fraud, and corporate security functions within small to large organizations. The platform provides unrivaled case intake capabilities, workflow configuration, automation, and advanced analytics that are essential for increasing the capacity, accuracy, and efficiency of workplace investigation teams.

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PagerDuty logo

Incident Management & Operations Performance Software

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PagerDuty is a cloud software that connects people, systems & data into a single view - creating visibility & actionable intelligence across their operations.

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Klaxon logo

Emergency communication and incident management software

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Klaxon is an incident and communication management software that helps businesses inform team members about potential disasters, business continuity events, cyber attacks, or other emergencies via mass notification system (MNS). Employees can manage their notification preferences directly.

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AlertFind logo

Multi-channel emergency notification and IT alerting system

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AlertFind is a multi-channel, 2-way emergency notification and IT alerting system that helps organizations notify employees immediately and manage incidents ranging from natural disasters to system outages. It includes automatic contact updating, geofencing, multi-language support, and more.

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Zero Incident Framework logo

AI-based predictive analytics and remediation platform

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Zero Incident Framework is an AI-enabled platform that assists businesses with proactive detection and remediation of IT incidents. Features include auto-discovery, real-time topology mapping, chatbots, workflow automation, root cause analysis, and capacity orchestration.

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Radar Privacy logo

Intelligent Privacy Incident Management

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RadarFirst reduces the risk of audits, fines, and reputation damage by helping organizations make intelligent regulatory, internal, and third-party contractual notification decisions on-time and at scale.

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