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DoneDone
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based project management & help desk solution
Table of Contents
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DoneDone - 2026 Pricing, Features, Reviews & Alternatives
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DoneDone overview
What is DoneDone?
DoneDone is a cloud-based help desk solution that lets users manage your projects, customer support, and other tasks all in one place. Its built-in project management features give everyone on your team a bird’s eye view of what’s getting done, who’s working on what, and where things stand at any given time.
DoneDone also offers a ticketing solution for small businesses that combines bug tracking and customer support into one place. With features like custom fields, unlimited history tracking, email integrations, and sub-tasks, it is designed to help teams effectively organize and execute tasks, workflows, and projects.
Key benefits of using DoneDone
Starting price
per month
Alternatives
with better value for money
DoneDone’s user interface
DoneDone pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.4
Features
4.1
Ease of use
4.6
Customer support
4.3
Reviews sentiment
What do users say about DoneDone?
Users say DoneDone offers a straightforward and user-friendly interface for tracking bugs and issues, making it easy to assign tasks, communicate with team members, and keep projects organized. They find it helpful for prioritizing bugs, maintaining a clear workflow, and reducing the need for frequent meetings by keeping everyone updated on progress.
Some report challenges with filters, occasional workflow confusion, and difficulties adding new issues or comments directly on QA platforms. They mention needing workarounds for certain limitations and wish for improvements in navigation and collaboration features, but appreciate its overall effectiveness for daily issue tracking.
Who uses DoneDone?
Based on 50 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
- Not enough reviewsDoneDone's key features
Most critical features, based on insights from DoneDone users:
All DoneDone features
Features rating:
DoneDone alternatives
DoneDone
Starting from
5
/user
Per month
Wrike
Starting from
10
Per month
Jira
Starting from
7.91
Per month
TeamSupport
Starting from
45
Per month
DoneDone pricing
Pricing plans
Pricing details:
User opinions about DoneDone price and value
Value for money rating:
To see what individual users think of DoneDone's price and value, check out the review snippets below.
Antonio R.
Web developer
Nichole S.
Community Manager
DoneDone integrations (7)
Top integrations
DoneDone support options
Typical customers
Platforms supported
Support options
Training options
DoneDone FAQs
DoneDone has the following pricing plans:
Starting from: $5.00/month
Pricing model: Subscription
Free Trial: Available
These products have better value for money
Q. Who are the typical users of DoneDone?
DoneDone has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
Q. What languages does DoneDone support?
DoneDone supports the following languages:
English
Q. Does DoneDone offer an API?
No, DoneDone does not have an API available.
Q. What other apps does DoneDone integrate with?
DoneDone integrates with the following applications:
GitHub, Zapier, Google Drive, Harvest, Slack
Q. What level of support does DoneDone offer?
DoneDone offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base