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FinancialForce PSA produces real time insight into the cost and billings associated with running a region or practice, not just projects, so you can proactively manage the business as a whole. It provides insight into top down planning numbers, including internal and sub-contractor costs, to ensure you stay on track. You also have the ability to drill down to see the day to day activities generated by resources and projects in each portfolio.
Typical customers
Platforms supported
Support options
Training options
Value for money
4.0
/5
53
Starting from
No pricing info
Value for money contenders
Functionality
4.0
/5
53
Total features
20
7 categories
Functionality contenders
Overall Rating
4.2
/5
53
Positive reviews
5
4
3
2
1
21
25
5
2
0
WM
William M.
YE
Yoana E.
JH
John H.
SC
Simon C.
AR
Anonymous Reviewer
AR
Anonymous Reviewer
Overall rating contenders
Mohamed G.
Verified reviewer
Marketing and Advertising, 1,001-5,000 employees
Used daily for 6-12 months
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Copying rows from the previous week and seeing all project assignments under the time cards makes it easy to get the project codes
It won't let you save if you add an empty time card
Anonymous Reviewer
Verified reviewer
Computer Software, 51-200 employees
Used daily for 2+ years
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FF PSA allowed me to create and bill projects from the quotes and opportunities from our sales team, it helped combine multiple processes that existed before.
I like that FF allowed me to bill directly from projects we created in Salesforce. Previously we had separate systems and it was time consuming. I also like that we are able to customize our project fields and opportunities. I also use the report creating tool a lot.
I sometimes have limitations with specific auto calculations it runs, but they are few at this point.
Simon C.
Used daily for 6-12 months
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See my review!
Lots of tools in the toolbag. There is no doubt this product has lots of features and can help businesses cover many of a project management office's needs including project reporting and planning; timecard entry and management and status reporting. It is a matrix organisation's wet dream giving lots of opportunities for different horizontals and verticals to organise and crunch the data in their own specific ways. Custom reports are good and I like the dashboards if you can find enough data fields to actually drive what you need.
This product is so infuriating to work with for any length of time. I use this as both Project Manager and a user. It has just enough functionality to make you hopeful you can do what you need and then crushes that hope. Here is a quick run of the major (dis)functions: 1. It uses a web browser - chrome is just about OK, Firefox works in some parts but not others, Internet Explorer does not work....
John L.
Consumer Goods, 501-1,000 employees
Used daily for 2+ years
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A lot of builtin Project Management tools. Somewhat difficult to train Users on, due to the complexity of our requirements and instance. Easy to maintain, add and remove Users.
Complexity. A lot of moving parts in the background. We over designed our instance and the group that uses it only uses about 20% of the capabilities.
Anonymous Reviewer
Verified reviewer
Computer Networking, 5,001-10,000 employees
Used daily for 2+ years
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Project Management features are great. Billing and financials tracking too.
Configuration and setup seem convoluted and can be difficult to understand at times.
Q. What type of pricing plans does FinancialForce PSA offer?
FinancialForce PSA has the following pricing plans:
Pricing model: Subscription
Free Trial: Available
Q. Who are the typical users of FinancialForce PSA?
FinancialForce PSA has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does FinancialForce PSA support?
FinancialForce PSA supports the following languages:
English
Q. Does FinancialForce PSA support mobile devices?
FinancialForce PSA supports the following devices:
Android
Q. Does FinancialForce PSA offer an API?
Yes, FinancialForce PSA has an API available for use.
Q. What other apps does FinancialForce PSA integrate with?
FinancialForce PSA integrates with the following applications:
Salesforce Service Cloud, FinancialForce Accounting, Rootstock Cloud ERP, CRM Analytics, Salesforce Sales Cloud, FinancialForce ERP, Salesforce Platform
Q. What level of support does FinancialForce PSA offer?
FinancialForce PSA offers the following support options:
FAQs/Forum, Knowledge Base, 24/7 (Live rep), Phone Support, Chat