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NetSuite OpenAir

The Leading Cloud Professional Services Automation Solution

Last updated: December 2024

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Table of Contents

NetSuite OpenAir - 2025 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Last updated: December 2024

What is NetSuite OpenAir?

NetSuite OpenAir is the world's #1 cloud Professional Services Automation solution trusted by more than 1,500 high-growth services customers worldwide to take your services business farther.

Easily run your entire services organization in the cloud with total visibility into everything from Resource and Project Management, to Reporting and Dashboards, Time and Expense Tracking, and Invoicing. With a single, unified platform, you enable your organization to gain real-time insights, increase project profitability, maximize billable resource utilization to make informed, data-driven decisions, and automate key aspects across the complete bid-to-bill lifecycle.

Designed from the ground up, NetSuite OpenAir is not only easy to implement and simple to maintain, but it is powerfully configurable to cater towards your specific business requirements as your unique processes change. With the most complete solution on the market, our customers trust that we will meet their unique needs today and provide a platform for growth into the future.

Benefits of using NetSuite OpenAir

- Accelerate ROI with cloud-based delivery—eliminate costly hardware and expensive software maintenance.
- Drag-and-drop resource management allows managers to quickly assign the right resource with the best costs to deliver projects on time and improve margins.
- Connect project activities with company financials to ensure accurate accounting and billing throughout the project lifecycle.
- Increase resource utilization, and manage and deploy resources to projects based on employee’s skills, interests, experience and availability.
- Collaborate on projects and maintain current and accurate project status at all times, allowing managers to proactively identify and resolve potential threats and gain accurate insights into expenses.
- Increase utilization and reduce reliance on subcontractors by easily identifying and assigning consultants who are on the bench or on another team.
- Recognize revenue separate from project billing to support exactly how your organization measures profitability and ensure compliance with financial standards.

Starting from

399

/user

Per month

book a demo

NetSuite OpenAir's key features

Most critical features, based on insights from NetSuite OpenAir users:

Project Planning/Scheduling

2.8

(4)

Accounting Integration

4.0

(3)

Collaboration Tools

2.8

(4)

Expense Tracking

4.0

(1)

Time & Expense Tracking

3.5

(4)

Resource Management

3.0

(3)

All NetSuite OpenAir features

Features rating:

3.6

(43)

Billing & Invoicing

3.7

(3)

Prioritization

3.0

(2)

Portfolio Management

3.5

(2)

Reporting/Analytics

1.0

(1)

Multiple Projects

3.0

(4)

Client Portal

3.5

(2)

Reporting/Project Tracking

2.0

(4)

Gantt/Timeline View

5.0

(2)

API

2.0

(2)

Activity Dashboard

3.0

(3)

Project Workflow

(0)

Projections

(0)

Proposal Generation

(0)

Quotes/Estimates

(0)

Real-Time Analytics

(0)

Real-Time Data

(0)

Resource Allocation & Planning

(0)

Skills Tracking

(0)

Status Tracking

(0)

Task Management

2.0

(1)

Task Planning

(0)

Task Progress Tracking

2.0

(1)

Task Scheduling

2.0

(1)

Third-Party Integrations

(0)

Timesheet Management

(0)

Utilization Reporting

(0)

Workflow Management

3.0

(1)

Approval Process Control

(0)

Budget Management

(0)

Calendar Management

(0)

CRM

(0)

Customizable Fields

(0)

Dashboard Creation

(0)

Document Management

(0)

Drag & Drop

(0)

Forecasting

(0)

Invoice Management

(0)

Mobile Access

(0)

Performance Metrics

(0)

Planning Tools

(0)

Project Accounting

(0)

Project Management

(0)

Project Planning

(0)

Project Templates

(0)

Project Time Tracking

(0)

Project Tracking

(0)

NetSuite OpenAir alternatives

NetSuite OpenAir

3.9

(43)

visit website

Starting from

399

/user

Per month

Free trial

Free version

Ease of Use

3.2

Features

3.6

Value for Money

3.7

Customer Support

3.4

Kantata

4.2

(619)

visit website

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.0

Features

4.1

Value for Money

4.0

Customer Support

4.2

Birdview

4.5

(424)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.3

Features

4.3

Value for Money

4.4

Customer Support

4.5

Zoho Projects

4.5

(802)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.3

Features

4.4

Value for Money

4.4

Customer Support

4.2

NetSuite OpenAir pricing

Value for money rating:

3.7

Starting from

399

/user

Per month

Pricing details

Subscription

Free trial

Free plan

Pricing range

view pricing plans

NetSuite OpenAir integrations (9)

Integrations rated by users

We looked through 43 user reviews, to identify which products are mentioned as NetSuite OpenAir integrations, and what is the users perception.

NetSuite

Integration rating: 4.0 (1)

Other top integrations

Salesforce Sales Cloud

NetSuite OpenAir support options

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

Phone Support

Email/Help Desk

Chat

24/7 (Live rep)

FAQs/Forum

Knowledge Base

Training options

Videos

Webinars

In Person

Documentation

Live Online

NetSuite OpenAir reviews

Overall rating

3.9

Positive reviews

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend6.91/10

Rating distribution

Pros

“Also easy to evaluate Vacation OFF timing of resource and it will help on OPEX cost estimations and tracking.overall user interface is good and easy to generate reports.easy to integrate with JIRA.”

Verified reviewer

Anonymity request

“I like the ease of use, seamless integration with most major platforms, flexibility and value proposition.”

Steve J.

Dir of Acctng

“I like that it has the capability to integrate with things like Salesforce and Jira, making it easier for users to complete multiple tasks in one spot.”

Christopher M.

Sr. Technical & Development Trainer

Cons

“Lack of integration to the project financials. We struggled with integrating the contract data into the project so we could track profitability real time.”

Jonathan S.

Operations Manager

“The very worst thing about it is the astronomically high price. For between 15 - 20 users we were paying over $20K/year.”

Jennie G.

Director of Special Projects

“The customer service is AWFUL - long waits to talk to people who are reading from a script. Their online help forum, SuiteAnswers, is equally bad.”

Jennie G.

Director of Special Projects

Read all reviews

NetSuite OpenAir FAQs

Q. What type of pricing plans does NetSuite OpenAir offer?

NetSuite OpenAir has the following pricing plans:
Starting from: $399.00/month
Pricing model: Subscription

Q. Who are the typical users of NetSuite OpenAir?

NetSuite OpenAir has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

Q. What languages does NetSuite OpenAir support?

NetSuite OpenAir supports the following languages:
English, Czech, Finnish, Dutch, German, Chinese (Traditional), French, Korean, Japanese, Spanish, Portuguese, Chinese (Simplified), Swedish, Danish, Russian, Turkish, Italian, Thai, Indonesian, Norwegian (Bokmal)

Q. Does NetSuite OpenAir support mobile devices?

NetSuite OpenAir supports the following devices:
Android, iPad, iPhone

Q. Does NetSuite OpenAir offer an API?

Yes, NetSuite OpenAir has an API available for use.

Q. What other apps does NetSuite OpenAir integrate with?

NetSuite OpenAir integrates with the following applications:
Salesforce Sales Cloud

Q. What level of support does NetSuite OpenAir offer?

NetSuite OpenAir offers the following support options:
Phone Support, Email/Help Desk, Chat, 24/7 (Live rep), FAQs/Forum, Knowledge Base