NetSuite OpenAir Reviews

NetSuite OpenAir

The World's #1 Professional Services Automation Software

4.13/5 (23 reviews)

Savannah Windham

You can likely make OpenAir work for your needs

Used weekly for 2+ years
Reviewed 2018-09-12
Review Source: Software Advice

We've really been able to make OA work for us. We use it for resource allocation and planning, expense reimbursements, vacation and sick time submissions, as well as normal daily time tracking. The ability to do all of that in one system is nice. It's fairly customizable if you're tech savvy.

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NetSuite OpenAir

The World's #1 Professional Services Automation Software

Lyubov Pencheva

NetSuite OpenAir Review from an admin perspective

Used daily for 6-12 months
Reviewed 2019-02-25
Review Source: Capterra

I'm very happy with OpenAir and the extend to which it could be customized to the needs of the specific corporate organization. It is designed to cover a lot of corporate processes which gives it the potential to make it a primary corporate tool. One of the main advantages of OpenAir is extend to which it could be customized to the clients needs. It also can be eintegrated with other business systems that an organization uses - for example SAP. This is a huge advantage because it saves a lot of manual work especially for the accounting department.

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NetSuite OpenAir

The World's #1 Professional Services Automation Software

Steve Johnson

OpenAir makes project tracking easy

Used daily for 2+ years
Reviewed 2019-04-30
Review Source: Capterra

Overall, we have been pleased with the performance and functionality, as well as the support response when needed has been great.I like the ease of use, seamless integration with most major platforms, flexibility and value proposition.

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NetSuite OpenAir

The World's #1 Professional Services Automation Software

Mihail Georgiev

Great ERP system to solve our needs!

Used daily for 2+ years
Reviewed 2019-04-26
Review Source: Capterra

We had need to solve our revenue recognition and financial reporting and with NetSuite we did streamline the process and automated month-end closing process. Thanks,Easy to operate, searching for a transaction is improved based on the other softwares and great ERP product.

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NetSuite OpenAir

The World's #1 Professional Services Automation Software

Dana Miksad

Great system for time sheet & expense reporting

Used daily for 2+ years
Reviewed 2018-04-25
Review Source: Capterra

Great system for time sheet & expense reporting - very easy to use once you get the hang of it. Proxy access rights work seamlessly.

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NetSuite OpenAir

The World's #1 Professional Services Automation Software

Kenneth Villapando

Great Timesheet Program

Used daily for 1-2 years
Reviewed 2017-12-14
Review Source: Software Advice

This is a pretty easy interface to navigate through to record and keep track of all your hours and PTO for projects.

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NetSuite OpenAir

The World's #1 Professional Services Automation Software

Kendal Blake

Almost There

Used daily for 6-12 months
Reviewed 2017-08-10
Review Source: Software Advice

My PM's choose to use this tool only for Resource & Time Management. I'm having a hard time getting them to use this as a Project Management Tool. Resource Management through Bookings - I can easily see what my Resource's utilization & Bench time is.

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NetSuite OpenAir

The World's #1 Professional Services Automation Software

Brenda Hopkins

OpenAir review

Used daily for 1-2 years
Reviewed 2018-08-21
Review Source: Capterra

Can access from your phone to enter\submit time and expenses

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NetSuite OpenAir

The World's #1 Professional Services Automation Software

Patricia Chavez

OpenAir Review

Used daily for 1-2 years
Reviewed 2019-04-11
Review Source: Capterra

Ability to customize to our needs for the user view and the different user levels

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NetSuite OpenAir

The World's #1 Professional Services Automation Software

Anonymous

Meh...

Used daily for 6-12 months
Reviewed 2019-02-01
Review Source: Capterra

I've used mostly for time tracking, and not seen the admin access/reporting. However, from an end user perspective, it's basically the same as every other time tracking suite.

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NetSuite OpenAir

The World's #1 Professional Services Automation Software

mohamed ashraf

openair cloud version is very easy to use

Used weekly for 6-12 months
Reviewed 2019-01-03
Review Source: GetApp

- Easy to use. - Centralized location make booking and timesheets, so we can generate reports about how the resources are utilized during the week. - also we use it to book a vacation so it can be easily tracked. - you can also check the current projects and the time spend on each project which helps in identifying the areas which need improvement within the org

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NetSuite OpenAir

The World's #1 Professional Services Automation Software

Anonymous

Great software for PM, time & expense

Used weekly for 1-2 years
Reviewed 2018-06-13
Review Source: Capterra

Great at tracking time & expense. Easy to use to keep track of projects & resources on the projects. Able to do T&M billing easily

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NetSuite OpenAir

The World's #1 Professional Services Automation Software

Christian Pires

Great PM tool, but too many features for my needs.

Used weekly for 6-12 months
Reviewed 2018-01-12
Review Source: Capterra

Time tracking, resource management I like the many different options it presents for setting up projects and assigning resources. Also, great way to track time and progress bill.

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NetSuite OpenAir

The World's #1 Professional Services Automation Software

Jonathan Schreck

Great tool but lacked some data integrations

Used weekly for 6-12 months
Reviewed 2017-10-10
Review Source: Capterra

Robust features that we could leverage across our services business. Provided scheduling tools that allowed for visibility into areas of high and low utilization for scheduling.

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NetSuite OpenAir

The World's #1 Professional Services Automation Software

Anonymous

Buyer Beware

Used daily for 1-2 years
Reviewed 2018-02-08
Review Source: Capterra

Has good billing functionalityTimesheet and expenses approval workflows. milestone and T&M billing rules.

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NetSuite OpenAir

The World's #1 Professional Services Automation Software

Michael Nouguier

its a typical tracking app

Used daily for less than 6 months
Reviewed 2017-07-18
Review Source: Capterra

transparent time trackingit helps track all client billable hours and notes and can pull in data from SFDC. I can break out hours per day and comment per each

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NetSuite OpenAir

The World's #1 Professional Services Automation Software

Molly Ehlers

OpenAir is NOT Fully Integrated w/ NetSuite

Used daily for 6-12 months
Reviewed 2019-01-24
Review Source: Capterra

The customer support team has been great, likely because we have had so many issues.

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NetSuite OpenAir

The World's #1 Professional Services Automation Software

Rakesh

Professional Services Automation Made Simple

Reviewed 2013-08-28
Review Source: GetApp

NetSuite OpenAir is an excellent solution that combines a comprehensive approach with convenience. Thanks to its integration and customization capabilities, it also extends typical PSA solutions and makes it easy for PSA organizations to track their efforts and be more successful. Integration with multiple CRM and ERP systems at the front end and back end ensures extensibility and easier processing of routine tasksspecific customizations within the solution makes it an interesting and innovative solution. For example, the solution integrates with iPhones and iPads.

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NetSuite OpenAir

The World's #1 Professional Services Automation Software

Emilio Martinez

Pretty standard as timesheet tools go.

Used weekly for 6-12 months
Reviewed 2019-01-21
Review Source: Capterra

Set up for first use was mostly pain free.

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NetSuite OpenAir

The World's #1 Professional Services Automation Software

Gina Guarracino

Great for time tracking and reporting!

Used weekly for 6-12 months
Reviewed 2018-09-13
Review Source: Capterra

OpenAir is user friendly and integrates with multiple in house systems.

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NetSuite OpenAir

The World's #1 Professional Services Automation Software

Anonymous

strong PSA tool

Used other for free trial
Reviewed 2018-12-05
Review Source: Capterra

* strong PSA tool which covers most of the project management aspects including task management, scheduling, resource management, timesheet, billing and invoicing, expense management, revenue tracking etc.

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NetSuite OpenAir

The World's #1 Professional Services Automation Software

Anonymous

Hard to use but good features

Used weekly for 1-2 years
Reviewed 2018-12-22
Review Source: Capterra

Painful at first, and even still to this day, but data is all organized and clean.Great features and tracking of expenses, time, etc. Secure, we used it with SSO Mobile app

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NetSuite OpenAir

The World's #1 Professional Services Automation Software

Ron Kanter

Rating only

Reviewed 2016-09-27
Review Source: GetApp

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10


NetSuite OpenAir

The World's #1 Professional Services Automation Software