-I love the visibility/oversight that TW gives you'we currently have about 50 'public' projects in TW, and management can quickly hop around and get an instant snapshot of how each project is progressing.
-I love how it's a one-stop shop of information/communication. It's got conversation channels, tasks, personal to-do lists, time tracking, analytics, scheduling... we were able to consolidate 4 or 5 different platforms into just the one.
-It's intuitive. Training roughly 40 new users on it at once was fairly straightforward, as the steps required in using TW are pretty clear. The basic functionality is easy to pick up on, leaving most of the training energy focused on hammering down specific protocols for how WE will use TW, and showing exciting, fun TaskWorld abilities and tidbits.
-While the labels and points systems may be helpful for many, I really like the tags. The bold colors and easy-to-search tag titles provide important information on any task without having to even open it up.
-The overview'oh my goodness! You can search almost any conceivable permutation of filters, quickly narrowing down to the pertinent info you're seeking.
-I love how tasks can live in multiple projects'so a task can appear in its designated slot within a public project, but can also exist in my own personal Weekly To-Do project. No duplication of effort!
-They seem really open to user suggestions'our rep has been quite responsive to my questions and requests.
-It needs to better integrate googledocs (a feature I've been told they're currently working on). Right now private company GoogleDocs don't display titles, and so are impossible to search within the project.
-Overall, it could have more comprehensive search ability (particularly in chats and comments). I love how I can search Workspace-wide OR just within one project, but I'd like to be able to type in a keyword that might only appear in a chat window or a comments section and have it found for me.
-If you're involved in multiple projects within a workspace, the notifications can get overwhelming. It'd be nice if 'mark as unread' was an option, so that I could use that notification section as a reminder. It's also a bit annoying that you get multiple notifications back-to-back that are dealing with the same task (A notification when it's been assigned, when a due date has been assigned, if someone has commented on it, if they moved its location, etc... all on top of one another).
-TaskWorld could potentially have more customization options (Adding pictures to projects or group chat channels, etc. Though they did just allow for customized backgrounds, and it sounds like they're working on adding more tag and label colors).
Response from Taskworld
Hi Laramy, wow! I can't thank you enough for your incredibly valuable insights! We are so grateful that you took the time to write such a comprehensive review and share all of your thoughts on how we might improve. I am delighted to hear you've cut down on email and feel more organized and consolidated. I know you have been in touch with our support team, but I will share your comments with them and the developers again to discuss further improvements in Google Doc integration, search functions, notifications and customization. We are working every day to improve and we are so grateful for your time in sharing your thoughts. We are always here at email@example.com Thank you again so much for taking time out of your busy day to share and we hope you have a gorgeous weekend!