WiseTime Reviews

Integrates with my practice-management software (Clio); let's me quickly organize and send time to be billed

Too granular at times (so it takes too long to use); needs to improve its task recognition (AI)

Thanks for taking the time to review WiseTime. We're glad to hear that you are finding our Clio Connector useful. We also appreciate your feedback regarding granularity and task recognition and are very happy to let you know that we are currently working on improvements in these areas which we can't wait to unveil later this year.

In addition to its automatic time tracking, Wisetime is so easy to deploy and use. Getting new members set up to use WiseTime is a 1 minute process without all of the clunky steps most software makes you do. Training new employees to track their time is a quick 5 minute process that lends itself to earning more money for your business.

There is only one thing I do not like about WiseTime. When tracking time, there are too many clicks that are needed to track. While I understand the thought process that goes behind why it is set up the way it is (tracking one item throughout the day all at once), there are those that track by the hour at the end of the day. This causes more clicking and confusion.

Thanks for taking the time to review us Jason. We're really happy to hear that you have seen the benefits of WiseTime and that it has helped you easily identify all of your billable hours throughout the day.

The best feature of WiseTime is that I can focus on what I'm working on, and forget about stopping timers or updating job codes and all the distracting things that come with time-tracking multiple projects. I like the tagging system, very easy to set up and update as needed.

Occasionally, there will be a window title that WiseTime doesn't pick up on. I just tag those entries myself at the end of the day. No other negatives that I can think of.

Thanks for taking the time to review us Jess. We're glad to hear that WiseTime is saving you more than half an hour each day - that's wonderful! Regarding any window titles that aren't picked up, please do send them through when they occur and we can continue to improve the app for you. You can send them using the Feedback button in the bottom left of the console or by emailing support@wisetime.com

It is very helpful that I can access it online from anywhere so that I can log my time. The integration with Clio is wonderful.

The logging of time away from my computer could be better. Would love to have the ability to see it all the time away for the day and lot it all at one time.

Thank you for taking the time to leave your review Elizzabeth. We are glad that you have found our Clio connection useful and have noted your comments on logging away time for future improvements.

I like that I can leave this application runnig on on my computers without noticing any loss of memory and processing capacity! That's while running several resource hogging apps and cloud servers simultaniously. When I am ready to open the WiseTime Console, It's easy to identify and group activities to client matters and I get the individual totals for each matter. Now I feel 100% confident in our true, honest billing. Backed with thorough activity logs, like window titles and the program being used.

I would like to be able to see the monthly or weekly total time kept for each "TAG", "Group" or for me that means which "Matter".

Thanks for your review Tyler. We love that WiseTime is letting you focus on your work without interruption and bill honestly without having to worry about meticulous record keeping. Sounds like it's doing what we designed it to! Check out the articles in the help guide to see how you can view your activity for any given date, filtered by tag (or matter): https://help.wisetime.com/hc/en-us/sections/360005023453-Reports-Dashboards

I could trace my daily actions through a report and realized that, alghouth I work very hard, my actions were scattered. it help me to plan my work efficiency and it works because I can keep an eye on my daily work.

I must briefly rewrite my tasks for billing in order that the client understands what I did.

Thanks for your review Isabelle. We're always happy to hear that our tool helps people work more efficiently. Regarding the re-writing of your tasks for billing, we have a function that allows you to group the activities together and add a narrative description for your client reports. Check out this short video: https://help.wisetime.com/hc/en-us/articles/360032966394-Grouping-Time-Entries-Adding-Narratives

It really gives me ease of mind that if I have to jump between tasks, those task time records will be preserved.

You need to let WiseTime train you on how it works. The bit about how it tracks time when you step away from your computer is a bit wonky at times.

Hi Carl, thanks very much for taking the time to review WiseTime. We're glad that it's helping you move between tasks with ease. If you ever do want a little extra help using the tool, our team is always available for online training or Q&A. Simply email contact@wisetime.com to schedule a time or ask a question.

My team and I were trying to find an automated time tracker for how long we spend on specific client projects & jobs. Some projects are individual and others we work together as a team but remotely. The Team version let us report on the total team's time spent & activities on these projects. We also have an audit trail for any client request. We tried the start and stops time trackers, but they...

Read more

No mobile app. Would be nice to have, but I'm still able to allocate onsite meetings manually on my iPhone's browser. Doesn't track attendance, but that wasn't what we were focused on.

It logs what I'm doing automatically so I don't need to think about manually logging my time.

It only stores the data for one month. It is difficult to easily consolidate the information tracked The application occasionally conflicts with other software, i.e. does not allow the installation of IBM Rapport Security Software whilst active.

Thank you for taking the time to leave your review Inez. We are happy to hear that WiseTime has relived you of the need to think about timekeeping. Please also note that the Pro and Enterprise plans allow you to store data for up to 2 years so you might find these useful. Don't hesitate to get in touch at contact@wisetime.com if you have any questions about plans or features.

Super easy to use and seamless experience in tracking my work time.

Would like it more if I was able to select multiple items and accord them with a single category. Currently I have to tag the items one by one.

Thanks for taking the time to review WiseTime. We're happy to hear that it's working well for you. There are a few ways to quickly tag multiple items at once. I'd encourage you to watch the short instructional videos here: https://help.wisetime.com/hc/en-us/articles/360032980754-Tagging-Entries and https://help.wisetime.com/hc/en-us/articles/360032966394-Grouping-Time-Entries-Adding-Narratives

I've done the research, WiseTime provides the best passive time tracking on the market.

The only issue I've had with WiseTime is a few glitches with the desktop app.

Thanks for taking the time to review WiseTime Donna. We are glad that you have found greater ease using WiseTime so that you don't have to worry about timers or manual logging. With regard to any glitches, our team works very hard to assist all customers with any issues so please don't hesitate to get in touch with support if you ever experience anything in future. We appreciate the opportunity to continue to improve and refine our app. See the help centre for how to easily send through diagnostics: https://help.wisetime.com/hc/en-us/articles/360034213833-Sending-diagnostics

I enjoy the fact that I do not have to worry about timing myself when allocating a certain amount of time on a project because I know WiseTime will do it for me. I also love the fact that the software is integrated with Clio, our management program, to bill our clients so no extra steps involved.

Although you can pause WiseTime and have it start recording your time when you select maybe having a daily time schedule so when you're done with your day and use the computer without having to remember to stop recording non-work items.

Thank you for your review Renee. We are very happy to hear that WiseTime is helping to ease the mental load of timekeeping and removing the need to worry about what you are doing every minute. We also appreciate your suggestion regarding the daily pause schedule - it has been added to our pool of improvements for us to discuss.

Without any extra effort the software tells you how much time you have spend on a certain project. Some simple clicks and the information is part of your billing system - fantastic

Truly no complains - I also like the constant developments improving WiseTime

Thank you for taking the time to leave your review Andrea. We are pleased to know that WiseTime continues to support your team as you work remotely during this time.

I love this software because I can now get on with my day and I have a bunch of different clients, this takes the stress out of chopping and changing which happens ALOT. I may be in the middle of something and a client calls and I chop over to them and it tracks it all without me having to worry or billing wrong.

I bill some clients in 10 hour blocks. I would love an option where I can choose for it to alert me when a certain number of hours are up for a particular client. Maybe add a date and say example: From 10 March let me know when 10 hours is up. It to send an alert...so then I know to invoice again wiuthout having to continually check and then sometimes I'm over the hours by the time I check.

Thanks for taking the time to leave your thoughtful review Helen. We are so glad the WiseTime is helping you to switch between tasks without losing billable time or worrying about manually recording it. We are also glad to hear of your suggestion regarding hourly time blocks. This has been submitted to our product development team for discussion for future improvements.

Over the past year I have struggled to capture where all my time went during the day. Being in a very busy environment I can say that WiseTime has truly been a lifesaver. WiseTime captures every single thing that I do during my work day! I use to remember a time when I couldn't even recall what I had done a few hours prior, not anymore thanks to WiseTime. I cannot wait to see how WiseTime progresses over the years!

There were not any cons that I have experienced during my time using WiseTime.

Thank you for taking the time to leave your review Marisa. We're so pleased to know that WiseTime has helped you easily capture all your activity in your busy role :)

It is very easy and intuitive to use. Automatic recognition of Tags is useful as well as easy grouping and ungrouping

Reports should have more functionalities. Time periods in which Wisetime is off, should have more options. Ranges in which Wise time is on (e.g. 8am to 8pm) would be useful.

Hi Riccardo, thank you for taking the time to review WiseTime. We are in the process making improvements to our reporting functionality, so your feedback is very important to us and duly noted. If you have any further feedback or requests, don't hesitate to let us know at contact@wisetime.com

The automated time and activity tracking.

Activity tracking when using a different software could be more specific. Sometimes when I review my past activities its difficult to distinguish which tasks it was for.

Thanks for your review Richard, it's great to hear that WiseTime is saving you time and stress. We've also taken your feedback on board as we continue to improve the way WiseTime helps you to review your activities quickly.

Wisetime reminds me of every job I did during the day on my PC, and away from my PC.

Wisetime does not automatically group time slots of the same case together.

Hey Daniel, thank you for taking the time to review us. Your feedback is much appreciated as we continue to improve WiseTime.

Best of WiseTime is that collects data without an Internet connection, so users need not be connected.

The function of WiseTime Console is based on the cloud, and you can not access this module when you are not connected to the Internet. This is definitely a negative for the operation of the software aspect.

It is easy to deploy and set up. Basic reporting meets my needs for the most part

I would like to be able to better automate and customize reports. Also - the ability to add more tags

Thank you for your review Cathleen. We are happy to hear that WiseTime has helped you to simplify your time tracking.

I get to group projects and bill those hours to the correct client. I also like the feature for idle time because I step away for a meeting and am able to bill the meeting.

The titles for the time stamp is the title of the document I am using. It may only be my case but I use the same name for various projects so I sometimes get confused on what project I was working on. An automatic screen shot feature would easily solve this problem.

Thanks for taking the time to share your feedback with us Gustavo. It's greatly appreciated as we continue to improve the application.

- automatic time tracking - smart tags assignments - timesheets generation

- can't really say anything, it covers all my current needs

Thanks for your review Konstantin. We're so glad to hear that WiseTime is helping you automate and organise your timesheets.

- easy to use, through automatic tracking - privacy first: only you can see what you did, your supervisor first can see it after you posted it

- some updates are not as stable then others, but these don't last long and maybe I'm subscribed on the beta-upgrades

Thanks for taking the time to offer your feedback Tobias. We're glad that our emphasis on personal privacy is working well for you. You can check if you are on the Beta Channel in Preferences and update it to Stable if you prefer: https://help.wisetime.com/hc/en-us/articles/360033496553-Your-App-Updates-Preferences

The app is really fast. The support service is ok.

Email frequantie. Product presentations.

Thanks for taking the time to review us Paul. We're glad that WiseTime is working for you :)

This has been an asset to remember all of the things I do in a day so I can bill for them.

There is nothing I don't like about this program.

Thanks for your review of WiseTime, we really appreciate the feedback. We're so glad to hear that WiseTime is letting you focus on your work without interruption and bill honestly without having to worry about meticulous record keeping. Sounds like it's doing what we designed it to!