Rocket Matter Pricing, Features, Reviews and Alternatives

Ease of use. Available across numerous platforms. Accessible anywhere there is internet connectivity. UI appearance (aesthetics). "Spotlight" search and Advanced Search functionality. Customizable invoices (MS Word document format). Responsiveness of app/software. Friendly customer service reps who assist us with questions or issues that may arise.

Initially the reporting capabilities were rather limited in Rocket Matter, but have only improved steadily. Recent additions such as the advanced analytical reports are proving to be very useful tools for the firm owners to monitor the practice's "metrics".

1. Keeping track of time I think is the bane of all attorneys no matter how large the firm. I love that I can open a timer and save the work and come back to the same time if I get interrupted - which is always! 2. I love the client portal component and so do my clients, well with the exception that they frequently forget their log in information and have to obtain that from me. 3. Billing and payments are super easy. 4. The reports are easy to use.

1. That there is no email component that integrates the calendar with email. I wish the new text feature wasn't so expensive. For solo practitioners I just can't see that there is a good cost/need or want ratio. 2. I imagine if I wanted to get the most out of Rocket Matter it would take hours of me going through tutorials to fully understand all the functions. I really need to explore the document prep section. 3. Kanban - what is it for?

Convenient to check billing on individual matters to make sure projects are staying on budget.

There is no much dashboard customization available to users of the software. The options under dashboard settings are limited to "Calendar Centric" or "Task Centric." My firm does not use either of the calendar or task functions of Rocketmatter, so this is all wasted space on the dashboard. I would prefer the ability to use some of this space to show more information about my running timers. Also, when you open the list of running timers, not enough of the matter name is displayed. It becomes difficult to differentiate between different matters without opening up the individual timers.

Jason, Thank you for taking the time to leave us a review. We are sorry to hear that you have experienced some frustration with Rocket Matter and would love the opportunity to make it right! Our matter dashboard widgets can be rearranged however you like, giving you the ability to prioritize your information for each matter. We will also pass along your feedback regarding the timers to our engineering team since we're always looking for ways to improve our product. If you ever need assistance in the future, please don't hesitate to reach out to us at support@rocketmatter.com or call us at 888-432-1529. Thanks again!

Many years ago Rocket matter was brought to my attention as a billing, time management and accounting tool for Mac users. Since then it has grown and has outgrown its reputation as a Mac program while not outgrowing its utility for Mac Users. My assistant uses a PC running Windows. My accountant works on Linux and everyone communicates flawlessly. I spend 80 percent of my work time on my iPad Pro...

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Every now and then I make suggestions to Rocket Matter and its features. I would like to complain but RM in fact listens to its clients.

Thank you for the kind review! We are thrilled to hear you have been happy with Rocket Matter and look forward to our continued partnership!

Easy to use, keep everything organized, keeps me on track, increase communications between staff and attorneys, mobile.

The iPad app is very glitchy; two-way calendar syncing with iCal has long been difficult if not impossible; Syncing calendars with Google cal is glitchy; billing for large insurance companies (LEDES for example) is difficult; and the software can be slow at times depending on your access to high speed internet.