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HighQ
4.6
(22)

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Moving legal processes forward.

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(5)

HighQ Pricing, Features, Reviews and Alternatives

HighQ product overview

What is HighQ?

Transform the way you work and engage with clients and colleagues using HighQ’s intelligent solution that combines automated workflows, document automation and secure collaboration.

Key benefits of using HighQ

Access and collaborate on files anytime, anywhere. Whether you use an iPad, iPhone or Android device (or all of the above), the HighQ Drive app ensures that you can easily and securely access, create, synchronize and share documents and information wherever your daily journey takes you.

Data security for your most valuable information. HighQ uses banking-grade encryption and has multiple security certifications in every data jurisdiction.

User-friendly design. HighQ combines consumer-grade concepts and simplicity with enterprise-grade capabilities to create a superior experience for you and your clients.

Seamless integration. We use the latest methods to integrate with other leading technologies to help you maximize the value of your IT investments.

Simplify and boost firm-wide productivity. Standardize and automate time-consuming work and processes to help teams become more productive and efficient.

Streamline project and matter management. Manage complex projects and matters, assign work and tasks, collaborate on documents and data, and provide complete transparency.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Chat
Email/Help Desk
Phone Support
FAQs/Forum
24/7 (Live rep)

Training options

Live Online
Webinars
In Person
Documentation
Videos

HighQ pricing information

Value for money

4.4

/5

22

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

HighQ features

Functionality

4.6

/5

22

Total features

155

33 categories

Most valued features by users

Collaboration Tools
Access Controls/Permissions
Document Management
Alerts/Notifications
Third Party Integrations
Search/Filter
File Sharing
Document Storage

HighQ users reviews

Overall Rating

4.6

/5

22

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.19/10
Rating distribution

5

4

3

2

1

14

7

1

0

0

Pros
I can only provide high praise for the solution - which is simple, robust and elegant - and for support and client success representatives that we work with.
We love being able to have a plain-language, easy to understand, questionnaire that still gets us the information we need to populate legal documentation and our clients love it too.
Very happy with the tool as we use this with our home grown solution to serve Legal community for various use cases.
Cons
The creation/implementation process was frustrating at times.
Understanding is difficult. It can be hard to figure out.
Problems incurred when offline, pricing is high.
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Chi Wai H.

Information Technology and Services, 51-200 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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HighQ for Contract Management

Reviewed 3 months ago

Please add a tracking feature to notify the expiry date of the contract.Then I will know when to renew a contract.

Pros

Single portal to manage all the contract which provides easier management.

Cons

The email notification does not has any value to me. I have no idea what it is for!Please improve the notification with meaningful description and a valid link for me to follow up.

DS
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David S J.

Legal Services, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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HighQ Collaborate-Exceptional for Internal and External Team Collaboration

Reviewed a year ago

I can only provide high praise for the solution - which is simple, robust and elegant - and for support and client success representatives that we work with.

Pros

I and our Firm have used HighQ Collaborate since the fall of 2014 and have found it and the support team behind it to be consistently exceptional. There just isn't any other solution out there that truly measures up for administrators and end-users alike. It is both robust and user friendly. We rarely have to provide end-user training for this solution and have not sacrificed but only gained functionality. Few software solutions measure up to this one.

Cons

I promise that I am just a client and am not on the payroll for TR/HighQ. This solution has very few flaws and TR/HighQ support does a fantastic job of listening to their clients and providing regular updates that are based on user community recommendations. They have excellent systems for this which include an online dev community and a solid knowledgebase that can be searched and referenced. ...

Vendor response

Hi David - Thank you for your positive review of HighQ! It's great to hear that our solution is intuitive for your end-users to reduce the need for training. We will pass along your helpful feedback for a more simplified iSheet "choice list" experience to the product team. We appreciate your continued partnership and for being a valued Thomson Reuters HighQ customer.

AH
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Anna H.

Law Practice, 1,001-5,000 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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easy to use

Reviewed 5 months ago
Pros

Easy to use once you learn how. Consolidates into one interface.

Cons

complicated interface that makes leaning to use it difficult.

EP
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Emily P.

Information Technology and Services, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Can't live without it!

Reviewed 3 years ago

Our overall experience has been hugely valuable to our department. It has saved our team hundreds and hundreds of hours over the years and we can't imagine going back to the way we worked before.

Pros

We use this software to automate client intake and to generate Official Rules for game promotions. It has enabled our team to handle our large workload in a faster, more efficient, and streamlined way than ever before. We love being able to have a plain-language, easy to understand, questionnaire that still gets us the information we need to populate legal documentation and our clients love it too! Utilizing business rules for different templates allows us to calibrate and spot higher-risk legal issues and ensure we are spending our time on higher business value programs.

Cons

We have had a great experience with Contract Express and there really aren't many negatives. To new users, I would say that the coding can take some time to learn if you are going to do it yourself. There are also some limitations in the design/flow/customization of the questionnaire but it's things that would be more "nice to have" and are not a requirement to using this software successfully.

Vendor response

Dear Ms. Peck, Thank you or your glowing review of Contract Express! We are elated to hear the software has enabled greater efficiency for you internally and for your clients as well. Thank you for being a valued Contract Express customer!

MK
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Maria K.

Internet, 501-1,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great software!

Reviewed 3 years ago

Digital River has very complicated contracts. This tool has helped us and our sales team more easily, efficiently, and quickly generate their own contracts, with all of the right reviews and approvals to ensure full compliance.

Pros

The ability to (1) easily generate complex contracts; (2) the negotiation feature to ensure all changes are caught and accounted for; (3) the manner in which generated contracts are able to be routed for approval to different individuals/teams, if/when it is required; and (4) the great help and support from their customer service team.

Cons

It is a little difficult to learn how to create contract templates without some training.

Vendor response

Hello Ms. Kouchis, Thank you very much for your positive review of Contract Express. We are delighted to hear it's been instrumental in self service contract creation while ensuring compliance as well! Thank you for being a valued customer!

HighQ FAQs

Q. What type of pricing plans does HighQ offer?

HighQ has the following pricing plans:
Pricing model: One Time License


Q. Who are the typical users of HighQ?

HighQ has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

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Q. What languages does HighQ support?

HighQ supports the following languages:
Danish, Russian, Swedish, Thai, German, French, Indonesian, English, Norwegian (Bokmal), Chinese (Simplified), Dutch, Spanish, Ukrainian, Portuguese, Irish, Italian, Polish, Korean, Chinese (Traditional), Arabic, Turkish, Japanese, Czech, Finnish, Hungarian, Hebrew

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Q. Does HighQ support mobile devices?

HighQ supports the following devices:
Android, iPad, iPhone

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Q. Does HighQ offer an API?

No, HighQ does not have an API available.

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Q. What other apps does HighQ integrate with?

HighQ integrates with the following applications:
Microsoft SharePoint, Microsoft Outlook, Microsoft PowerPoint, Adobe Acrobat Sign, DocuSign, Google Workspace, Practical Law, Microsoft Teams, Eigen, Leverton, NetDocuments, Elite 3E, Microsoft Word, Microsoft Excel

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Q. What level of support does HighQ offer?

HighQ offers the following support options:
Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum, 24/7 (Live rep)

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