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Project Management
Support ticket tracking

Project Management Software with Support Ticket Tracking (2026)

Last updated: March 2026

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Workflow Management(14)

Task Scheduling(11)

Task Progress Tracking(12)

Task Management(14)

Reporting/Project Tracking(14)

Integrated with

Microsoft Teams(2)

Microsoft Outlook(8)

Salesforce Sales Cloud(1)

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Bitrix24

4.2

(979)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

All in one business management workspace

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Bitrix24 is a leading FREE cloud, mobile and on-premise (open source code) project management solution with over 12 million users. Gantt, Kanban, Time Tracking, Resource Planning, Client Management, Billing and Invoicing.

Odoo

4.2

(1.2K)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

All-in-one open-source business software

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Manage projects and offer efficient customer service with Odoo Project. Odoo Project enables the real-time management of projects. From the signing of the contract to the final billing, teams are assisted in completing their tasks with Odoo's efficient planning tool.

Agile CRM

4.1

(524)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Sales and marketing CRM for growing businesses

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Agile CRM combines powerful automation, telephony, web, mobile, email, social and scheduling features to effectively manage the entire customer journey

Accelo

4.5

(174)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Transform the way you manage client work

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Accelo combines the key needs of project planning, tracking, and collaboration in one platform, and then makes it easy to assign work, track progress and see budgets and profitability in real time.

TeamDynamix

4.4

(150)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

IT service management platform

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TeamDynamix ITSM & PPM solutions are designed to provide organizations with the tools and methodology required to streamline IT and enterprise service management processes, procedures, and tasks.

WORKetc

4.6

(85)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Business management system for SMBs

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Plan & manage projects with WORKetc by creating project templates, tasks & dependencies; viewing progress on Gantt charts & timelines; & managing budgets.

Aptien

4.8

(30)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Employee management and office collaboration suite

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Easy to use solution enables managing work, tasks or minutes on projects. To share key project documents and project relevant information. To have a clear insight into all your projects at any time.

Efficy CRM

4.0

(90)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Pay-less for more. Europe's most flexible CRM

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Known as Europe’s most flexible CRM, Efficy offers a completly customisable Customer Relationship Management solution. With us, you'll centralize your customer data, empower your employees, and grow your business.

Xurrent

4.7

(27)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Service Management for the Modern Enterprise

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Xurrent unifies ITSM, ESM, and ITOM on one secure platform with Sera AI and a native virtual agent included. Go live in about five weeks, automate work with low code, deflect requests with self-service, and cut MTTR with AI summaries, routing, and real-time visibility.

BlueCamroo

4.4

(28)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

All-In-One for SMBs - CRM, project management, and more

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BlueCamroo is a web-based online business productivity suite that helps businesses manage sales, customers, and projects more efficiently and profitably. It offers social network monitoring module that finds sales opportunities and spots service issues across Twitter, LinkedIn, and Facebook.

Juno.one

4.4

(26)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Centralized platform for managing projects, issues and tests

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Juno.one is a solution for software developers, software delivery companies, and software integrators across the globe. It can be used to create different types of projects, manage team schedules, oversee testing processes, and more. It offers features for agile teams and companies of all sizes and provides detailed test case management, time planning and tracking, issue management, project documentation, and customizable dashboards for project overview.

Intelocate

4.9

(9)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Operations management platform

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Intelocate is a complete operations platform for multi-location businesses that helps create efficiencies from head office through to the frontline by consolidating issue reporting and resolution, task management, communication, and reporting tools into a single, intuitive dashboard.

Startly

4.4

(10)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Your Service Organization Streamlined with Startly

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Startly is an all-in-one, fully integrated IT Service Management and Professional Services Automation platform. It will help your company track time and expense, manage projects, help desk, ticketing, change and asset management, and enforce organizational governance policies.

IntellaQuest

4.1

(8)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Business process automation platform

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IntellaQuest is a cloud-based platform that enables users to manage complex business operations and plant business processes in one place. It includes a robust document management system to ensure compliance with industry standards.

Related categories

Project Portfolio Management

Nonprofit Project Management

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