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Buildium
4.5
(1.9K)

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Cloud-based property management software

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(18)

Buildium Pricing, Features, Reviews and Alternatives

Buildium product overview

Price starts from

52

Per month

Flat Rate

What is Buildium?

Buildium is a cloud-based property management software that provides a simple and affordable cloud property management software to enable managers of residential and association properties to take complete control of every aspect of their business, including rent, vacancy, and maintenance cycles.

Key benefits of using Buildium

Fill vacancies faster and find better tenants
Collect rent and fees online and on time
Track property and company financials side-by-side
Simplify maintenance and operations
Improve communication with tenants and owners
Grow your portfolio and revenue

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Knowledge Base
Chat
Email/Help Desk
Phone Support

Training options

Documentation
Webinars
Live Online
Videos

Buildium pricing information

Value for money

4.4

/5

1.9K

Starting from

52

Per month

Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Buildium features

Functionality

4.3

/5

1.9K

Total features

85

6 categories

Most valued features by users

Contact Management
Reporting & Statistics
Activity Dashboard
Alerts/Notifications
Document Management
Third Party Integrations
Data Import/Export
Task Management

Functionality contenders

Buildium users reviews

Overall Rating

4.5

/5

1.9K

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.73/10
Rating distribution

5

4

3

2

1

1.2K

556

97

23

33

Pros
Buildium has great people backing it up. Everyone I have spoken to from implementation to customer service requests has been very knowledgeable and helpful.
Our clients like the reports better than a previous software we used. Customer service and online help are outstanding.
Overall, this is an excellent product at a great value. Customer support is very responsive.
Cons
I have a problem with one tenant payment and I didn’t pay for their support, so that made it more difficult.
Then my tenants started complaining because they could not pay via the site!!! Ugghhhh!!!! Plus, there is no way to see who had been emailed, what has been collected, etc.
I would be worried about the level of service if even the sales people don’t call you back when you are a prospective client.

Overall rating contenders

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Keenan C.

Accountant

Real Estate, 11-50 employees

Review source

Overall Rating

The Best PM Software Solution

Reviewed 2 years ago

Transcript

Keenan C.: Hi. My name is Keenan, and I'm an operations manager, and I would give Buildium a five out...

PS
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Peter S.

Principal

Real Estate, self-employed

Review source

Overall Rating

Highly reccomend Buildium

Reviewed a year ago

Transcript

Peter: Hi, I'm Peter. I'm a principal with my real estate company. I give Buildium a four out of five...

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Erin V.

Construction, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Jump on the property management software train with Buildium!!

Reviewed 4 years ago

The benefits of utilizing Buildium for home construction companies are too many to list here. From management being able to see the project all at once and not have to look in different sections. Subcontractors being able to log their hours per project tasks for easy invoicing. Owners with the ability to go on and see how the construction is going, choosing selections, and keeping in contact with management. For bookkeepers the easy integration of Xero and Quickbooks online is fantastic. If you haven't tried Buildium and are looking for a superb property management software, sign up for their free trial and take it for a test drive.

Pros

There are several items within Buildium that by far surpassed other property management companies. The ability to upload subcontractor paperwork and have all the information in one place securely online with reminders set up when expirations or missing information is needed. The ability for everyone with accounts set up to communicate, check on tasks, and proposals all in one place for easy referral....

Cons

When I first started working with Buildium I wished that there had been a step by step workflow check sheet because at times I had to go and research if I was entering the data correctly. But that was quickly solved while speaking with Buidium's excellent customer support team members. Finally, I would recommend a Buildium forum where all users can go on and if they have questions can post it to the forum as another user may have had the same problem.

AC
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Anna C.

Real Estate, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Professional and Polished

Reviewed a year ago

When we were choosing which software to partner with, Buildium quickly rose to the top. Today, four years into business, I don't know what we'd do without it. From an accounting perspective, my accounting team has been pleased with the company reporting capabilities. From a management perspective, it allows our smaller firm to look as polished and professional - if not more so - than our larger competitors....

Pros

Ease of use. Tech support available by phone.

Cons

User training options at the start of use. Perhaps online classes could be considered?

DF
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Darren F.

Real Estate, self-employed

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Pro's and Con's 22 month customer

Reviewed 3 years ago

It is not a five star product because of the support they "don't give. The support staff are educators not problem solvers. The software is cheaper than the competitors and it works well. I would buy it again, but that doesn't mean they shouldn't fix the problems.

Pros

When you call support you do not have to wait on hold, they will call you back. Reporting is very nice. The system actually works. Price is fair.

Cons

Release communication: When the release breaks something and the accounts get messed up (like they did a upgrade for lease renewals that had a bug where the leases did not renew with the correct rent amount), the communication is horrible and they fix the problem going forward but not the messed up accounts. Phone support is lacking. When the error cannot be resolved immediately (by telling me what...

Vendor response

Hi Darren, Thanks for your honest feedback about release communication. Our team is working hard to improve on communication for all our releases, including monthly product emails and in-app messaging. I've passed your feedback on support follow-up to the manager of that team. This is not the experience we want our customers to have, and we thank you for letting us know about what you've encountered. Best, The Buildium Team

AM
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Allyson M.

Real Estate, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A Great Way To keep all of your Property Management needs organized

Reviewed a year ago

Before we were using Google Drive and kept track of everything with spread sheets. Buildium makes it easier to keep all of your information together in one spot. Buildium is very user friendly. A little confusing at first but once you grasp how they organize everything you will catch on very quickly.

Pros

This app is wonderful and really helps keep the tenants, leases, contact info, maintenance requests, leasing and listing, Property Management, Work Orders, finances everything to do with Property Management all in order. It’s a great way to keep your company organized.

Cons

I wish that there was a feature that we could have the list of tenants, like with outstanding balances, and when leases are close to being up etc. There’s a process, and I wish I could have a list of tenants with the check mark boxes beside them to mark off and keep track of each process. And even when I leave the page, and go else where in Buildium. When I come back to the list it is still the same...

Vendor response

Hi Allyson, Thanks for your review. I'm happy to see Buildium is helping you keep organized. While we don't currently have a checklist ability for your move-out or renewal process, you should be able to see the information you're looking for by running a Rent Roll report, which shows you most of the information you're looking for. You're also able to run Buildium in multiple tabs or windows at the same time, so you can keep the report open in one window, and navigate to any other page in a separate window. I recommend submitting this as a feature request by selecting the "Suggest a feature" option in the Help & Support menu in your Buildium account. Thanks again! - Charlie W

SP
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Shirley P.

Accounting, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Buildium Review for possible new customers

Reviewed a year ago

I have been using Quick Books for about 25 years and concerned about learning curve. I have been using over two years now and I love it. Still have some questions but support is great. I am considering bringing over more of my companies

Pros

I like most it is user friendly but when I have an issue I can get online or telephone contact help. They are knowledgeable answer my questions and get me going.

Cons

I wanted to have two separate budgets with separate chart of accounts and was told not available. I have to download in excel and do some extra steps

Vendor response

Hi Shirley, Thanks for your review! Did you know we have a feature suggestion tool that you can use to submit ideas like having multiple chart of accounts? Check out the Help & Support menu in your Buildium account, and choose "Suggest a feature." - Charlie W

Buildium FAQs

How much does Buildium cost?

Buildium pricing starts at $50 per month. It also offers a 14-day free trial.

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How do I pay rent on Buildium?

Residents can log in to the resident center and pay their rent online or set up automatic payments to be processed every month via card or bank information.

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Can Buildium generate mailing labels?

Yes, Buildium EZMail will print and send physical mail, including mailing labels, created using pre-populated templates.

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Does Buildium integrate with QuickBooks?

No, Buildium does not currently integrate with QuickBooks directly. However, the platform does help with accounting and tax-related forms management.

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Does Buildium have an API?

Yes, Buildium offers an open API to facilitate integrations.

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How do I create listings on Buildium?

You can create listings with included unit details, amenities, property-specific information, photos, and videos using Buildium's interface and then post the listings to your website and integrated third parties such as Zillow and Apartment List.

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What can Buildium do?

Buildium offers features such as property accounting, online payments, company financials' monitoring, payment processing, tax form e-filing, resident site management, maintenance request tracking, property inspections, analytics and insights, rental listing management, tenant screening, rental application management, and community association management.

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