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Cloud-based property management software
Buildium is a cloud-based property management software that provides a simple and affordable cloud property management software to enable managers of residential and association properties to take complete control of every aspect of their business, including rent, vacancy, and maintenance cycles.
Typical customers
Platforms supported
Support options
Training options
Value for money
4.4
/5
1.9K
Starting from
52
Per month
Flat Rate
Value for money contenders
Functionality
4.3
/5
1.9K
Total features
85
6 categories
Functionality contenders
Overall Rating
4.5
/5
1.9K
Positive reviews
1.2K
556
97
23
33
Overall rating contenders
Keenan C.
Accountant
Real Estate, 11-50 employees
Review source
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Keenan C.: Hi. My name is Keenan, and I'm an operations manager, and I would give Buildium a five out...
Peter S.
Principal
Real Estate, self-employed
Review source
Transcript
Peter: Hi, I'm Peter. I'm a principal with my real estate company. I give Buildium a four out of five...
Erin V.
Construction, 11-50 employees
Used daily for 1-2 years
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The benefits of utilizing Buildium for home construction companies are too many to list here. From management being able to see the project all at once and not have to look in different sections. Subcontractors being able to log their hours per project tasks for easy invoicing. Owners with the ability to go on and see how the construction is going, choosing selections, and keeping in contact with management. For bookkeepers the easy integration of Xero and Quickbooks online is fantastic. If you haven't tried Buildium and are looking for a superb property management software, sign up for their free trial and take it for a test drive.
There are several items within Buildium that by far surpassed other property management companies. The ability to upload subcontractor paperwork and have all the information in one place securely online with reminders set up when expirations or missing information is needed. The ability for everyone with accounts set up to communicate, check on tasks, and proposals all in one place for easy referral....
When I first started working with Buildium I wished that there had been a step by step workflow check sheet because at times I had to go and research if I was entering the data correctly. But that was quickly solved while speaking with Buidium's excellent customer support team members. Finally, I would recommend a Buildium forum where all users can go on and if they have questions can post it to the forum as another user may have had the same problem.
Anna C.
Real Estate, 1-10 employees
Used daily for 2+ years
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When we were choosing which software to partner with, Buildium quickly rose to the top. Today, four years into business, I don't know what we'd do without it. From an accounting perspective, my accounting team has been pleased with the company reporting capabilities. From a management perspective, it allows our smaller firm to look as polished and professional - if not more so - than our larger competitors....
Ease of use. Tech support available by phone.
User training options at the start of use. Perhaps online classes could be considered?
Darren F.
Real Estate, self-employed
Used daily for 1-2 years
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It is not a five star product because of the support they "don't give. The support staff are educators not problem solvers. The software is cheaper than the competitors and it works well. I would buy it again, but that doesn't mean they shouldn't fix the problems.
When you call support you do not have to wait on hold, they will call you back. Reporting is very nice. The system actually works. Price is fair.
Release communication: When the release breaks something and the accounts get messed up (like they did a upgrade for lease renewals that had a bug where the leases did not renew with the correct rent amount), the communication is horrible and they fix the problem going forward but not the messed up accounts. Phone support is lacking. When the error cannot be resolved immediately (by telling me what...
Hi Darren, Thanks for your honest feedback about release communication. Our team is working hard to improve on communication for all our releases, including monthly product emails and in-app messaging. I've passed your feedback on support follow-up to the manager of that team. This is not the experience we want our customers to have, and we thank you for letting us know about what you've encountered. Best, The Buildium Team
Allyson M.
Real Estate, 1-10 employees
Used daily for less than 6 months
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Before we were using Google Drive and kept track of everything with spread sheets. Buildium makes it easier to keep all of your information together in one spot. Buildium is very user friendly. A little confusing at first but once you grasp how they organize everything you will catch on very quickly.
This app is wonderful and really helps keep the tenants, leases, contact info, maintenance requests, leasing and listing, Property Management, Work Orders, finances everything to do with Property Management all in order. It’s a great way to keep your company organized.
I wish that there was a feature that we could have the list of tenants, like with outstanding balances, and when leases are close to being up etc. There’s a process, and I wish I could have a list of tenants with the check mark boxes beside them to mark off and keep track of each process. And even when I leave the page, and go else where in Buildium. When I come back to the list it is still the same...
Hi Allyson, Thanks for your review. I'm happy to see Buildium is helping you keep organized. While we don't currently have a checklist ability for your move-out or renewal process, you should be able to see the information you're looking for by running a Rent Roll report, which shows you most of the information you're looking for. You're also able to run Buildium in multiple tabs or windows at the same time, so you can keep the report open in one window, and navigate to any other page in a separate window. I recommend submitting this as a feature request by selecting the "Suggest a feature" option in the Help & Support menu in your Buildium account. Thanks again! - Charlie W
Shirley P.
Accounting, 1-10 employees
Used daily for 2+ years
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I have been using Quick Books for about 25 years and concerned about learning curve. I have been using over two years now and I love it. Still have some questions but support is great. I am considering bringing over more of my companies
I like most it is user friendly but when I have an issue I can get online or telephone contact help. They are knowledgeable answer my questions and get me going.
I wanted to have two separate budgets with separate chart of accounts and was told not available. I have to download in excel and do some extra steps
Hi Shirley, Thanks for your review! Did you know we have a feature suggestion tool that you can use to submit ideas like having multiple chart of accounts? Check out the Help & Support menu in your Buildium account, and choose "Suggest a feature." - Charlie W
How do I pay rent on Buildium?
Can Buildium generate mailing labels?
Does Buildium integrate with QuickBooks?
How do I create listings on Buildium?
What can Buildium do?
Buildium offers features such as property accounting, online payments, company financials' monitoring, payment processing, tax form e-filing, resident site management, maintenance request tracking, property inspections, analytics and insights, rental listing management, tenant screening, rental application management, and community association management.