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Buildium
5
1.4K
4
622
3
112
2
27
1
45
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based property management software
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Buildium - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: April 2026
Buildium overview
Based on 2207 verified user reviews
What is Buildium?
Buildium is a property management tool with key features that include rent tracking, property oversight, financial reporting, accounting, online payments, tenant portal, and more.
Who uses Buildium?
By industry, Buildium reviewers are most commonly professionals in real estate (80%). The most frequent use case for Buildium cited by reviewers is property management (65% of reviewers).
What do users say about Buildium pricing?
Users appreciate Buildium’s reasonable pricing and robust features, which they say offer strong value for money. Some reviewers report concerns about frequent price increases, add-on fees, and difficulties justifying costs for smaller portfolios.
What are the most popular integrations for Buildium?
The Buildium integrations most frequently cited by reviewers are: Happy Property (an inspection product rated 4.1 out of 5 for its integration with Buildium), Dropbox Sign (a digital signature product, 4.5), and Tenant Turner (a real estate property management product, 4.8).
Starting price
per month
Pros & Cons
Tenant Management
Rent Collection
Owner Management
Banking and Accounts
Business Growth
Lease Management
Buildium’s user interface
Buildium pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.4
Features
4.3
Ease of use
4.3
Customer support
4.4
Reviews sentiment
What do users say about Buildium?
Buildium is a property management tool with key features that include rent tracking, property oversight, financial reporting, accounting, online payments, tenant portal, and more.
Select to learn more
Who uses Buildium?
Based on 2,207 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Buildium's key features
GetApp's analysis of 185 verified user reviews collected between July 2021 and September 2024 identifies Buildium's most critical features and summarizes user sentiment about those features.
Users report that Buildium's property management capabilities are comprehensive and easy to use. They find the maintenance tracking and repair request logging particularly helpful. Reviewers indicate that the dashboard provides a clear overview of tasks, lease renewals, and repair requests. They say Buildium helps organize operations related to properties, owners, tenants, and payments. Reviewers feel the software integrates well with vendor management and appreciate its flexibility in project assignment and tracking. Of the 22 Buildium users who gave detailed accounts of their use of Property Management, 95% rated this feature as important or highly important.
Marc F.
Managing Member
Crystal H.
Owner
Kina R.
PROPERTY MANAGER
Hannah M.
Property Manager
Reviewers appreciate Buildium's rent tracking capabilities, noting its ease of use and automation. They find it valuable for sending automatic reminders and generating invoices. Users report that the dashboard provides a clear snapshot of due and overdue rents. They say the system helps reduce paperwork and confusion by updating tenant payment statuses in real-time. Some reviewers mention difficulties with tenant ledgers but overall find the rent tracking feature helpful for managing multiple properties. Of the 49 Buildium users who gave detailed accounts of their use of Rent Tracking, 94% rated this feature as important or highly important.
Reviewers indicate that Buildium's financial reporting capabilities are customizable and informative. They appreciate the ability to create detailed and consolidated reports for various time periods. Users report that the reports are easy to read and helpful for making business decisions. They find the support staff responsive to questions about financial reporting. Some reviewers mention a need for more training and better integration with other accounting systems like QuickBooks. Of the 40 Buildium users who gave detailed accounts of their use of Financial Reporting, 92% rated this feature as important or highly important.
Users report that Buildium's accounting capabilities are comprehensive and easy to use. They appreciate the ability to quickly enter and pay bills, track expenses, and maintain association finances. Reviewers indicate that the software helps manage rent payments, deposits, and owner payouts effectively. They say the integration with property management information is beneficial. Some users mention a desire for better integration with QuickBooks and more automated reporting capabilities. Of the 69 Buildium users who gave detailed accounts of their use of Accounting, 91% rated this feature as important or highly important.
See related user reviews
Eric G.
condominium manager
Alex N.
President
Hannah M.
Property Manager
Reviewers highlight the convenience and efficiency of Buildium's online payments capabilities. They report that tenants appreciate the ability to pay rent online using bank accounts or credit cards. Users find that online payments increase on-time rent payments and reduce administrative time. They say the capability is easy to set up and helps reconcile accounts. Some reviewers mention high fees for credit card payments and occasional issues with payment processing times. Of the 60 Buildium users who gave detailed accounts of their use of Online Payments, 90% rated this feature as important or highly important.
Users report that Buildium's tenant portal is user-friendly and convenient for tenants. They appreciate the ability for tenants to pay rent, report maintenance issues, and communicate with management through the portal. Reviewers indicate that the portal helps reduce phone calls and emails by maintaining records of maintenance requests. They say the portal allows tenants to access their accounts 24/7 and provides a central area for communication and task tracking. Some users mention a preference for the web portal over the app. Of the 59 Buildium users who gave detailed accounts of their use of Tenant Portal, 88% rated this feature as important or highly important.
All Buildium features
Features rating:
Buildium alternatives
Buildium pricing
Pricing plans
Pricing details:
User opinions about Buildium price and value
Value for money rating:
To see what individual users think of Buildium's price and value, check out the review snippets below.
Eric G.
condominium manager
VINCENT F.
Owner
Buildium integrations (5)
Integrations rated by users
We looked at 2,207 user reviews to identify which products are mentioned as Buildium integrations and how users feel about them.
Integration rating: 4.0 (40)
“Their new set up sucks”
Jodi C.
Owner
Integration rating: 4.5 (14)
“Don't love that you cannot correct a sent lease, you have to resend it from scratch.”
Astrea N.
Operations Manager
Integration rating: 4.0 (12)
“We use zillow to market and find tenants then have them apply and onboard them on rentredi”
Briana P.
Property Manager
Integration rating: 3.0 (3)
Integration rating: 5.0 (3)
“Showings automation is how we use it.”
“All of our showings and listing being handled by showmojo makes the process even more efficient. It offers our prospects the ability to schedule self showings, meaning the days of our leasing team having to manage a calendar for showings is over.”
Kasondra M.
Founder and Property Manager
Other top integrations
Buildium customer support
What do users say about Buildium customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Buildium customer support.
Widely noted by reviewers, Buildium customer support is friendly, knowledgeable, and often resolves issues quickly.
A significant portion of users appreciate the ability to reach live support easily and get step-by-step help with problems.
Frequently reported by users, the self-help resources and training videos are extensive and help users learn the system efficiently.
A limited number of users report long wait times, inconsistent expertise, and difficulty reaching support, especially for complex issues.
Support options
Training options
To see what individual users say about Buildium's customer support, check out the review snippets below.
“Buildium nails customer service, handles small and large businesses, and keeps improving with new features- tax season is smooth!”
Naomi M.
Property Manager
“We depend on accurate financials, reliable software, and a support team that responds when something goes wrong.”
Hannah M.
Property Manager
“The customer service takes a long time to get ahold of. When you finally get through, they often tell you incorrect information.”
Eric L.
Management Level Licensee
“However, limitations in flexibility, customer support responsiveness, and screening accuracy meant that supplemental tools and manual processes were often necessary.”
Elegija P.
Head of Operations
Buildium FAQs
Buildium is an all-in-one property management software platform purpose-built for the unique tasks of property managers and real estate professionals. The cloud-based software offers a comprehensive suite of tools to streamline day-to-day operations and drive business growth. The platform's key features include purpose-built property accounting software, online rent collection, maintenance request management, 1099 e-filing, resident communication portals, rental listing syndication, tenant screening, and a free property management website. Buildium also provides mobile apps for property managers and residents, as well as an extensive ecosystem of integrations through the Buildium Marketplace. Users can customize the software with features like creating custom lease agreements, rent collection processes, and leveraging the open API. Buildium caters to a variety of property types, including residential properties, community associations, commercial properties, and student housing. With three pricing plans to choose from, the software is suitable for both individual landlords and large property management companies.
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