Buildium Features

Buildium

Cloud-based property management software

4.5/5 (1,666 reviews)

Competitor Feature Comparison

ACH Payment Processing
Access Controls/Permissions
Accounting
Accounting Integration
Activity Dashboard
Activity Tracking
Alerts/Notifications
Application Management
Audit Management
Audit Trail
Background Screening
Bank Reconciliation
Billing & Invoicing
Chapter Management
Client Portal
Commercial Leases
Commercial Property Management
Contact Database
Contact Management
Credit Check
Customer Database
Customizable Branding
Data Import/Export
Document Management
Document Storage
Dues Management
Electronic Payments
Email Templates
Event Management
Expense Tracking
Fee Collection
File Management
Financial Management
Financial Reporting
General Ledger
HOA Violation Enforcement
Inspection Management
Insurance Management
Late Fee Calculation
Lead Management
Lease Management
Lease Origination
Lease Tracking
Maintenance Management
Maintenance Scheduling
Member Communication
Member Communities
Member Database
Member Directory
Member Portal
Mobile Access
Online Payments
Owner Portal
Payment Processing
Portfolio Management
Property Database
Property Management
Real Time Notifications
Real Time Reporting
Recurring/Subscription Billing
Reminders
Rent Tracking
Reporting & Statistics
Reporting/Analytics
Residential Leases
Residential Properties
Retail Leases
SMS Messaging
Self Service Portal
Summary Reports
Task Management
Tax Management
Template Management
Tenant Portal
Tenant Tracking
Third Party Integrations
Transaction History
Transaction Monitoring
User Management
Vacancy Management
Vendor Management
Website Management
Work Order Management
Visit WebsiteCompare App
ACH Payment Processing
Access Controls/Permissions
Accounting
Accounting Integration
Activity Dashboard
Activity Tracking
Alerts/Notifications
Application Management
Audit Management
Audit Trail
Background Screening
Bank Reconciliation
Billing & Invoicing
Chapter Management
Client Portal
Commercial Leases
Commercial Property Management
Contact Database
Contact Management
Credit Check
Customer Database
Customizable Branding
Data Import/Export
Document Management
Document Storage
Dues Management
Electronic Payments
Email Templates
Event Management
Expense Tracking
Fee Collection
File Management
Financial Management
Financial Reporting
General Ledger
HOA Violation Enforcement
Inspection Management
Insurance Management
Late Fee Calculation
Lead Management
Lease Management
Lease Origination
Lease Tracking
Maintenance Management
Maintenance Scheduling
Member Communication
Member Communities
Member Database
Member Directory
Member Portal
Mobile Access
Online Payments
Owner Portal
Payment Processing
Portfolio Management
Property Database
Property Management
Real Time Notifications
Real Time Reporting
Recurring/Subscription Billing
Reminders
Rent Tracking
Reporting & Statistics
Reporting/Analytics
Residential Leases
Residential Properties
Retail Leases
SMS Messaging
Self Service Portal
Summary Reports
Task Management
Tax Management
Template Management
Tenant Portal
Tenant Tracking
Third Party Integrations
Transaction History
Transaction Monitoring
User Management
Vacancy Management
Vendor Management
Website Management
Work Order Management
Visit WebsiteCompare App
ACH Payment Processing
Access Controls/Permissions
Accounting
Accounting Integration
Activity Dashboard
Activity Tracking
Alerts/Notifications
Application Management
Audit Management
Audit Trail
Background Screening
Bank Reconciliation
Billing & Invoicing
Chapter Management
Client Portal
Commercial Leases
Commercial Property Management
Contact Database
Contact Management
Credit Check
Customer Database
Customizable Branding
Data Import/Export
Document Management
Document Storage
Dues Management
Electronic Payments
Email Templates
Event Management
Expense Tracking
Fee Collection
File Management
Financial Management
Financial Reporting
General Ledger
HOA Violation Enforcement
Inspection Management
Insurance Management
Late Fee Calculation
Lead Management
Lease Management
Lease Origination
Lease Tracking
Maintenance Management
Maintenance Scheduling
Member Communication
Member Communities
Member Database
Member Directory
Member Portal
Mobile Access
Online Payments
Owner Portal
Payment Processing
Portfolio Management
Property Database
Property Management
Real Time Notifications
Real Time Reporting
Recurring/Subscription Billing
Reminders
Rent Tracking
Reporting & Statistics
Reporting/Analytics
Residential Leases
Residential Properties
Retail Leases
SMS Messaging
Self Service Portal
Summary Reports
Task Management
Tax Management
Template Management
Tenant Portal
Tenant Tracking
Third Party Integrations
Transaction History
Transaction Monitoring
User Management
Vacancy Management
Vendor Management
Website Management
Work Order Management
Visit WebsiteCompare App

Mobile apps

iOS App


1,175 reviews

Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


183 reviews

Buildium Feature Reviews

25 reviewers had the following to say about Buildium's features:

Rian L.

Industry specific solution best used with a 3rd-party accounting solution.

2018-09-24

Good property management application for managing rentals and tenants. Accounting functions are very weak at best and recommend use of 3rd-party accounting software even though Buildium does not support interface to interchange data.

Pros

Easy to use by staff for tenant property management.

Cons

No integration with 3rd-party accounting solutions.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

3/10
Source: Capterra
Helpful?   Yes   No
Read more
Aneta Y.

Couldn't run my business efficiently without it

2018-05-16

Great software with outstanding customer service/help line and constant feature updates.

Pros

Ease of use, on-line rent payments, workflow, reports, customer support, ongoing feature updates, stability (always on), software as a service model.

Cons

The business features (financial statements etc.) continue to evolve, as they are not core to property management, but they are to property owners who have management companies track all financials (or use it themselves performing property management functions).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Christopher L.

Royal dunton review

2019-08-08

Great product, very satisfied with the value that buildium has delivered.

Pros

Accounting alternative to quickbooks, electronic ACH ability, user portal capabilities, task management, vendor management, good dashboards and reporting abilities.

Cons

Inability to automatically pay bills electronically.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Peter W.

Good product with a lot of potential

2017-06-07

Pros

Full featured property management product that allows you to keep track of everything about your properties from unit details to maintenance tasks and accounting.

Cons

You cannot create your own format with your data.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Software Advice
Helpful?   Yes   No
Read more
Keenan C.

The Best PM Software Solution

2021-06-07

We have enlarged our client base with Buildium's features thanks to their focus on speed and accuracy with payments, reporting, and accounting ease.

Pros

Online payments are a game-changer. Owner/tenant/HOA access allows each respective person the ability to view important reports and property status in real-time.

Cons

The task feature is a bit wanting.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Glenn K.

Buildium review

2019-08-15

Great tool - makes most of managing my 15 units very easy.

Pros

Tenant management and full financial system.

Cons

Too many manual processes - need to automate more financial activities, like depreciation, repeating journal entries, etc. things that are tedious, done monthly, and always.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Buildium


Hi Glenn,

Thanks for taking the time to leave a review! We've noted your feedback, and will pass it along to our product team that works on accounting features.

Thanks again!

The Buildium Team

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Levi B.

Best Property Management Software!

2019-08-08

Pros

I love how easy Buildium is to use for tenants, managers, maintenance personnel and accounting.

Cons

I would like to see Buildium offer yield management to maximize revenue.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Rob L.

Buildium is a real time saver

2019-08-26

Alleviated our reporting and bookkeeping burden, online payments frees up tons of time.

Pros

Online payment processing, book keeping features, reports, task management

Cons

Seems there's an odd quirk from time to time in isolated instances.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Danielle C.

Overall Great Product

2021-05-07

The ease of use is the best feature. I would recommend it.

Pros

Ease of Use, clients love Resident Center. We have 850 units. Call in to add more units, customer service is quick and helpful. I love that Buildium started with me when I only had 35 units. No other software would. My customized pricing is competetive.

Cons

When entering payables, it's easy to pay bills twice, as they do not track invoice numbers and alert you "this has already been paid" like Yardi does.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Carla S.

Buildium Streamlines the Work and helps me grow my business!

2019-02-05

Pros

It also makes maintenance request simplified with its tracking tool and ability to assign vendors work.

Cons

The prepayment function is confusing to our tenants and could be better tracked with an option during the payment.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Yvonne G.

Excellent Detailed Program for Property Management

2018-10-30

Because almost 100% of their housing was catering to college students Buildium was right up their alley for ease of use and electronic payments, etc.

Pros

Ability to bill tenants for line item charges separate from their monthly rent.

Cons

Some of the financial reports side was clumsy and difficult to learn.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
hassen p.

Buildium is a excellent user friendly, quick responding prperty management system

2017-09-13

Pros

all encompassing system, full accounting, tenant ledgers, maintenance, tenant contact, tenant payment receipt.

Cons

Very pricey. management not open to new ideas and not easy or responsive to enquiries. tenants cannot be emailed statements.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

Easy to use and it just works for us

2018-05-15

good history of up time and availability.

Pros

great too to allow the whole team to manage our property management business. communication with contractors and tenants as well as all accounting in one place.

Cons

the marketing for listings and lack of integration with third parties for cash payments and unattended showings is cumbersome

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Buildium


Hello,

Thank you for your feedback, we appreciate you taking the time to review Buildium. We recently teamed up with Tenant Turner and launched Showings Coordinator to automate pre-qualification, scheduling, follow-ups, and prospective tenant management. This feature reduces no-shows by 75%.

We are also rolling out Retail Cash, powered by PayNearMe to enable residents to make rent payments in cash at many convenient retail locations.

Please keep your feedback coming!

Best,
Buildium Team

Read more
Paul L.

I run my Real Estate business with Buildium

2019-09-24

Reports are great for all my accounting loan application and insurance needs.

Pros

Full function for Rental property management Easy to manage monthly tenant payments Love the interface to Credit checks and the automated input to Tenant database

Cons

A little expensive for a small apartment building I would like to see the text of the communications saved in the database

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Kayvon H.

Read this before making the mistake we did !

2016-11-03

It has been a while since we updated this feature/report which is why the older coding still exists.

Pros

Nothing really.

Cons

Horrendous file management system.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

0/10

Recommendations to others considering Buildium

Don't make the mistake we did go with another firm .

Source: Capterra
Helpful?   Yes   No
Read more
Sandra R.

Buildium Software

2019-03-05

Buildium allows management to totally transparent to the owners and tenants and allows management to be more active, responsive, transparent, and accountable.

Pros

You can send emails to every tenant or owner through Buildium at one time with very little effort.

Cons

I do not have anything that I don't like.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jennifer F.

Multi-Level Property Management Software

2021-06-24

Overall, Buildium is a good, solid platform which provides all the tools necessary for a successful property management experience.

Pros

It has an easy to access tenant portal which prompts users to purchase renter's insurance and allows easy electronic payments.

Cons

I still have to send them reports they could easily access themselves.

Rating breakdown

Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Wesley V.

A wonderful property management tool

2018-02-01

Easy apartment management

Pros

The reports are easy to use and clearly defines the incomes earned.

Cons

Perhaps in the accounting / deposit function like we do with check and other payment deposits.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Glenn C.

Buildium Review

2021-02-20

The application provides a complete package to manage rental properties efficiently and effectively. Reports are comprehensive and detailed, with many download options to allow further formatting for better presentation.

Pros

- Calculation procedure of management commissions and owner draws for each rental unit - EFT integration for vendor bill payments

Cons

Data/information views could be simplified and made more intuitive.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Bryan V.

Property Management

2017-02-24

The ability to effectively handle tenant issues as well as tracking maintenance issues was a key feature that the product offered.

Pros

Maintenance tracking and reporting

Cons

It does take some time to learn the nuances of the software. It is not a one day implement and use the product.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
Read more
Brenton W.

Great and Easy Product

2021-08-30

With rental owners, I only use the tenant side of things.

Pros

From uploading properties and tenants to everyday use, this software is great.

Cons

A quicker way to add one time tenant charges would be nice.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Gerald R.

Highly Recommend Buildium PM Software!

2021-08-30

Buildium makes management seamless, from application to move-out.

Pros

There are multiple features to like about Buildium software, from their online training to the ease of use, to the owner and tenant online portals to their ongoing upgrades.

Cons

This will help tenants establish history and improve housing opportunities as well as help owners collect bad accounts.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Steve R.

Intuitive High Functioning Software

2021-03-23

Pros

One of the easiest to use of any type of software. Very intuitive. Buildium support is also world class.

Cons

The accounting/reporting of Management income could use some work.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Steve J.

Easy to use and intuitive.

2017-06-07

it is easy to learn and has more features than you will probably ever use but probably has ever feature that you want.

Pros

There are many great automated features such as automatic recording of online deposits, epay to vendors and owner/tenant portals that have saved me time and have improved communication with my tenants and owners.

Cons

I am new to online software so this may be common but I do not like how pending tenant payments post to my Buildium bank account before they show up in my actual bank account.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Software Advice
Helpful?   Yes   No
Read more
Cindy A.

Not worth the trouble

2020-11-10

I have taken my business off and using quickbooks as I had to redo all my books because of their accounting.

Pros

Easy to do invoicing but then had to submit real invoices to my owners

Cons

If there are outstanding invoices they do not reflect anywhere.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

2/10
Source: Capterra
Helpful?   Yes   No
Read more