Buildium Features List

Buildium Reviews

Buildium

Cloud-based property management software

4.43/5 (554 reviews)
4,405

Buildium Feature Summary

  • Online Rental Applications
  • Tenant Screening
  • Free Marketing Website
  • Rental Listing Syndication
  • Epayments
  • Full General Ledger Accounting
  • On-Demand Reporting
  • Charges and Payment Tracking
  • Tenant and Lease Tracking
  • Steamlined Maintenance Requests
  • Tenant and Rental Owner Portals
  • Mailings and Forms
  • Easy-to-Use Interface
  • Expert Customer Care
  • Reliability and Stability
  • Text Notifications & Communication Inbox
  • Log and Track Violations

Buildium Features In Depth

Creating Marketing Websites

Buildium users can create their own marketing websites using the software’s DIY tools. These marketing websites serve as a property’s home on the web, and they provide managers with a way to list their properties, accept applications, and communicate with tenants and owners.

Customize your marketing website by adding your own logo and images. Within minutes, your website will be live and anyone who is interested can browse your listings directly through your new website. You also have the option to accept online rental applications and provide helpful community-specific resources (such as school information or maps to nearby parks) to potential tenants. Your tenants and rental owners can also log into their Buildium portals straight from the marketing website.

Lease Tracking

As the number of properties being managed increases, the challenges of tracking things like leases, deposits, and monthly payments go up, as well. With Buildium, managers can track leases and tenants easily. Glancing quickly at the online dashboard, managers are able to see which leases will be expiring in the next 30 to 90 days.

Tracking leases through Buildium is an effective way to reduce vacancy rates. Get reminders before your leases expire and follow up with tenants to find out their plans. If tenants are planning to leave, then you can take steps to maximize cash flow and make sure their properties are in good condition before they walk out the door. You can also track homeowner’s agreements through Buildium.

Generating Reports

Buildium is unique in that it enables both property managers and owners to generate their own detailed reports. Managers can run reports to see which tenants have paid and which have balances due. They can also get a bird’s eye view of their properties and compare budgets on a property-by-property basis.

Using the Reports module, you can monitor such things like the status of paper and electronic payments so you can stay on top of outstanding balances on a global scale.

Tenant Portals

Buildium’s tools aren’t just for property managers. The platform’s tenant and rental owner portals are designed to give tenants and owners access to their own data. This cuts down on the number of unnecessary calls coming into the manager’s office.

Tenants who access their portals can see previous payments, make online payments electronically, submit and track maintenance requests, and access documents like leases and move in/out reports. Portals are also a place where you can share information like the names of preferred vendors or municipal information with your tenants.

Real Estate & Property Feature Comparison

Most popular features of all Real Estate & Property apps

Accounting Management (20 other apps)
Activity Dashboard (27 other apps)
Activity Tracking (20 other apps)
Automatic Notifications (28 other apps)
Automatic Reminders (17 other apps)
Calendar Management (18 other apps)
Client Portal (20 other apps)
Contact Database (16 other apps)
Customizable Reporting (15 other apps)
Document Storage (25 other apps)
Electronic Payments (17 other apps)
Expense Tracking (19 other apps)
Maintenance Scheduling (16 other apps)
Reporting & Statistics (26 other apps)
Search Functionality (17 other apps)
Self Service Portal (17 other apps)
Task Management (17 other apps)
Template Management (19 other apps)
User Management (15 other apps)
Work Order Management (17 other apps)

Competitor Feature Comparison

ACH Payment Processing
Access Control
Account Reconciliation
Accounting Integration
Accounting Management
Activity Dashboard
Activity Management
Activity Tracking
Administrative Reporting
Advertising Management
Applicant Tracking
Applicant Workflow
Application Integration
Applications Management
Appointment Management
Assignment Tracking
Audit Trail
Auditing
Automated Billing
Automated Scheduling
Automatic Notifications
Automatic Reminders
Background Screening
Balance Sheet
Bank Reconciliation
Billing & Invoicing
Cash Flow Statement
Certificate Management
Check Printing
Client Management
Client Portal
Contact Database
Credit Card Integration
Customer Database
Customizable Branding
Data Import
Data Import/Export
Deadline Tracking
Document Storage
Electronic Payments
Electronic Signature Capture
Email Notifications
Email Templates
Event Logs
Expense Tracking
File Management
General Ledger
Inspection Management
Knowledge Base
Lead Management
Letter Generation
Maintenance Scheduling
Mobile Integration
Mobile Maintenance Utilities
Monitoring
Partial Payments
Policy Management
Portfolio Management
Provider Management
Real Time Data
Real Time Notifications
Real Time Reporting
Recurring Billing
Reporting & Statistics
Role Management
SMS Integration
Search Functionality
Secure Login
Self Service Portal
Self-Paced
Summary Reports
Task Management
Task Scheduling
Task Tracking
Template Management
Third Party Integration
Transaction History
User Activity Monitoring
User Management
Vendor Management
Vendor Self Service
Video Support
Work Order Management
Visit WebsiteCompare App
ACH Payment Processing
Access Control
Account Reconciliation
Accounting Integration
Accounting Management
Activity Dashboard
Activity Management
Activity Tracking
Administrative Reporting
Advertising Management
Applicant Tracking
Applicant Workflow
Application Integration
Applications Management
Appointment Management
Assignment Tracking
Audit Trail
Auditing
Automated Billing
Automated Scheduling
Automatic Notifications
Automatic Reminders
Background Screening
Balance Sheet
Bank Reconciliation
Billing & Invoicing
Cash Flow Statement
Certificate Management
Check Printing
Client Management
Client Portal
Contact Database
Credit Card Integration
Customer Database
Customizable Branding
Data Import
Data Import/Export
Deadline Tracking
Document Storage
Electronic Payments
Electronic Signature Capture
Email Notifications
Email Templates
Event Logs
Expense Tracking
File Management
General Ledger
Inspection Management
Knowledge Base
Lead Management
Letter Generation
Maintenance Scheduling
Mobile Integration
Mobile Maintenance Utilities
Monitoring
Partial Payments
Policy Management
Portfolio Management
Provider Management
Real Time Data
Real Time Notifications
Real Time Reporting
Recurring Billing
Reporting & Statistics
Role Management
SMS Integration
Search Functionality
Secure Login
Self Service Portal
Self-Paced
Summary Reports
Task Management
Task Scheduling
Task Tracking
Template Management
Third Party Integration
Transaction History
User Activity Monitoring
User Management
Vendor Management
Vendor Self Service
Video Support
Work Order Management
Visit WebsiteCompare App
ACH Payment Processing
Access Control
Account Reconciliation
Accounting Integration
Accounting Management
Activity Dashboard
Activity Management
Activity Tracking
Administrative Reporting
Advertising Management
Applicant Tracking
Applicant Workflow
Application Integration
Applications Management
Appointment Management
Assignment Tracking
Audit Trail
Auditing
Automated Billing
Automated Scheduling
Automatic Notifications
Automatic Reminders
Background Screening
Balance Sheet
Bank Reconciliation
Billing & Invoicing
Cash Flow Statement
Certificate Management
Check Printing
Client Management
Client Portal
Contact Database
Credit Card Integration
Customer Database
Customizable Branding
Data Import
Data Import/Export
Deadline Tracking
Document Storage
Electronic Payments
Electronic Signature Capture
Email Notifications
Email Templates
Event Logs
Expense Tracking
File Management
General Ledger
Inspection Management
Knowledge Base
Lead Management
Letter Generation
Maintenance Scheduling
Mobile Integration
Mobile Maintenance Utilities
Monitoring
Partial Payments
Policy Management
Portfolio Management
Provider Management
Real Time Data
Real Time Notifications
Real Time Reporting
Recurring Billing
Reporting & Statistics
Role Management
SMS Integration
Search Functionality
Secure Login
Self Service Portal
Self-Paced
Summary Reports
Task Management
Task Scheduling
Task Tracking
Template Management
Third Party Integration
Transaction History
User Activity Monitoring
User Management
Vendor Management
Vendor Self Service
Video Support
Work Order Management
Visit WebsiteCompare App

Mobile apps

iOS App


28 reviews

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Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


0 reviews

See all Android Apps

Buildium Feature Reviews

25 reviewers had the following to say about Buildium's features:

Aneta Youngblood

Couldn't run my business efficiently without it

2018-05-16

Great software with outstanding customer service/help line and constant feature updates.

Pros

Ease of use, on-line rent payments, workflow, reports, customer support, ongoing feature updates, stability (always on), software as a service model.

Cons

The business features (financial statements etc.) continue to evolve, as they are not core to property management, but they are to property owners who have management companies track all financials (or use it themselves performing property management functions).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
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Kayvon Homayoun

Read this before making the mistake we did !

2016-11-03

" Buildium Response: 9/27 "The "budget vs actuals" report still has legacy coding on the back-end which does not allow you to search within the property field.

Pros

Nothing really.

Cons

Horrendous file management system.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

0/10

Recommendations to others considering Buildium

Don't make the mistake we did go with another firm .

Source: Capterra
Helpful?   Yes   No
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Peter Woodmansee

Good product with a lot of potential

2017-06-07

Pros

Full featured property management product that allows you to keep track of everything about your properties from unit details to maintenance tasks and accounting.

Cons

Needs more flexibility, especially in the area of customized reports. Currently Buildium presents you with a list of reports which you can alter slightly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Software Advice
Helpful?   Yes   No
Read more
Bryan Van Stippen

Property Management

2017-02-24

The ability to effectively handle tenant issues as well as tracking maintenance issues was a key feature that the product offered.

Pros

Maintenance tracking and reporting

Cons

It does take some time to learn the nuances of the software. It is not a one day implement and use the product.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
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Brawley Reishman

Small property management company using Buildium for HOA management

2011-06-15

They've built a functional, flexible, and feature-rich product, and are continuing to add to it.

Pros

- Excellent customer-facing portal. - Clear, easy-to-produce financial and HOA reports

Cons

- HOA directory not yet integrated with Google Contacts or other outside contact management services.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
hassen paruk

Buildium is a excellent user friendly, quick responding prperty management system

2017-09-13

Pros

all encompassing system, full accounting, tenant ledgers, maintenance, tenant contact, tenant payment receipt.

Cons

Very pricey. management not open to new ideas and not easy or responsive to enquiries. tenants cannot be emailed statements.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

Have been using Buildium for many years and very happy with the service and customer support

2018-01-22

Everything we do in Property Management is tracked and recorded in Buildium which makes our company very efficient.

Pros

She always ensures we schedule time to speak on a regular basis so she can go over new items or items in the pipeline and then gives me the opportunity to provide any ideas or suggestions I have.

Cons

Would also like to see some improvements to maintenance coordination through Buildium.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
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Steve Johnson

Easy to use and intuitive.

2017-06-07

it is easy to learn and has more features than you will probably ever use but probably has ever feature that you want.

Pros

I like a feature that allows me to set convenience fee amounts for online tenant payments and allows me to keep the fees generated!

Cons

I am new to online software so this may be common but I do not like how pending tenant payments post to my Buildium bank account before they show up in my actual bank account.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Software Advice
Helpful?   Yes   No
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Matthew Chapman

Overall an excellent all-in-one solution

2017-08-15

Makes my job dramatically easier

Pros

-Ability to manage tasks and maintenance issues easily -Accounting software and support -Easy advertising and web portal features -Collaboration features with customers

Cons

-Mobile app needs work -Would like the ability to customize financial reports for rental homeowners to make it easier to read

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Gabriel Stevens

The best all around property management software

2016-10-07

The Buildium property management software does everything you need when it comes to managing multiple buildings.

Pros

Tenant website portal

Cons

The mobile app still steams somewhat dated (looks), but works perfectly fine.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10

Recommendations to others considering Buildium

Use this software. They give you a free trial. Try it out and see for yourself.

Source: Software Advice
Helpful?   Yes   No
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Lee Shurtleff

Buildium - Great for some things, not for others.

2016-11-08

Over the last several months I have had the opportunity to use Buildium to fulfill our various maintenance needs.To give context to this review, I am responsible for the maintenance of 95+ apartments and grounds that are spread over seven buildings.

Pros

Email reminders are clean and efficient providing needed information.

Cons

Buildiums maintenance support is very limited.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

5/10

Recommendations to others considering Buildium

When considering Buildium the price is the main attraction. Buildium is a property management solution because many online software solutions are several thousand dollars more (annually), and onsite software potentially even higher priced. Buildium does so many things well. Maintenance management is a very localized area of its overall performance. Consider Buidlium for your unique operation, however if maintenance management is a strong need (as is the case with most rental properties) consider other software.

Source: Software Advice
Helpful?   Yes   No
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Sandy Chambers

Great for property management--not so much for company financials

2018-01-16

Customer Service is generally good.

Pros

Task management feature for properties makes it easy to manage activities with service people.

Cons

Not very advanced for managing your overall company financials if you are managing your own properties. Generally assumes you are managing other people's properties

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Software Advice
Helpful?   Yes   No
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Neal Patel

Great software solution!

2018-01-23

Pros

Comprehensive, will track the entire property management proccess.

Cons

I can't use the expense tracking feature because double accounting each expense is difficult.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Milan Rodriguez

After many years I have seen this software grow and improve

2018-02-01

Pros

Easy to use and the online access. Accounting is getting better and the developers listen to your suggestions

Cons

Accounting side needs to cater to Association/ Condominium management not just rentals Customer service contact needs to improve

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from Buildium


Hi Milan,
Thank you for writing a review. We have an entire team this year dedicated to taking a hard look at how we support associations and are planning for updates to make your workflow more seamless. Stay tuned!

Best,
Elizabeth Gill
Senior Customer Marketing Manager

Read more
David Coe

Great Product for Landlords!

2014-10-21

Pros

Buildium has an inclusive property management interface, good accounting functionality, and a great web portal for my real estate business.

Cons

The general ledger can sometimes be awkward to navigate, as can some of the information screens.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend

9/10

Recommendations to others considering Buildium

Consider scalability and cost, as well as the suitability of the database for your specific requirements.

Source: Software Advice
Helpful?   Yes   No
Read more
Sean Callow

Buildium - a great solution for property managers

2014-08-12

Pros

It has great reporting, an intuitive workflow and website, an awesome customer portal, and a nice owner portal.

Cons

The only problem that I have is that it can be a little slow at times.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend

10/10

Recommendations to others considering Buildium

Buildium, unlike AppFolio, will let you use its full-featured product during the trial period. It takes an investment in time, but that's the only way to completely test the product: implement it on an actual rental property. I did and loved it.

Source: Software Advice
Helpful?   Yes   No
Read more
Jay Purut

17 yrs using TopsPro we needed to upgrade to meet higher client expectations. Buildium does that.

2018-01-24

Pros

Our community association members can access their account or contact our office via their smart phones or PCs.

Cons

Being a robust integrated management package makes it difficult to find what one is looking for at times.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Buildium


Hi Jay, thank you for your feedback! We promise associations are important to us too! We have an entire team this year dedicated to taking a hard look at how we support associations and planning for updates to make your workflow more seamless. Please stay tuned!

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Wesley Vesterby

A wonderful property management tool

2018-02-01

Easy apartment management

Pros

The reports are easy to use and clearly defines the incomes earned.

Cons

Perhaps in the accounting / deposit function like we do with check and other payment deposits.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anne Rouault

Excellent Customer Service

2017-08-11

None

Pros

The software has everything my small property management business needs.

Cons

I feel like the interface could be better designed, but that has no impact on the functionality of the system.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Manuel Vazquez

Rating Buildium

2017-04-14

Very Good Property management program.

Pros

Super easy to use, all features and reports are easy to print and read.

Cons

No cons, everything is pretty user friendly and easy to find /manage.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Tanya Martinez

Buildium is outstanding!

2015-11-17

Pros

The customer service is always knowledgeable, positive, and reassuring.

Cons

Would like to have management agreements expire per property, instead of per owner.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Likelihood to recommend

10/10

Recommendations to others considering Buildium

Watch the demo and make sure to ask questions. They are very upfront and honest.

Source: Software Advice
Helpful?   Yes   No
Read more
Charles Wallace

Property Management and Residential Leasing

2014-08-26

Pros

Buildium allows us to organize and track the multitude of tenant applications, rent collections, and maintenance orders we deal with on a day-to-day basis.

Cons

Sometimes, we run into problems with tenant screening (credit/background checks), but this is provided through TransUnion and is not Buildium's fault. It would be nice to be able to manually run a credit/background check instead of relying on the applicant to complete the verification.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend

10/10

Recommendations to others considering Buildium

For a small-to-midsize property management business, this is the best software out there. We have tried other web-based solutions and ended up with Buildium over all the others. The developers are very active in addressing user demands/suggestions through the forum, and new features seem to be added on a regular basis. It's definitely worth the investment to take your business to the next level.

Source: Software Advice
Helpful?   Yes   No
Read more
Kyle Brooks

Great Property Tool for Large Companies - not Smaller Ones

2018-05-11

Pros

The tool had a lot of features and all of the staples for property management - online maintenance, billing, document storage, screening, etc.

Cons

A lot of features, but was not something that would work and even be beneficial for a smaller organization to use.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
Read more
Mark Gerretsen

Good, but limited flexibility.

2018-02-14

Helped to organize rent roll and maintenance management.

Pros

It is really good at the things the company wants to be really good at. Very easy to use, reliable cloud based application, integrates well with other ad-ons.

Cons

If you prefer things your way, I would suggest continuing your search.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Carl VanderZanden

Rudimentary, missing essential components

2015-05-23

Pros

The customer service people are very nice and respond quickly.

Cons

There is no facilities management capability.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Likelihood to recommend

2/10

Recommendations to others considering Buildium

There's a nice list of features, and the people at Buildium will respond to you (as they are responding on this site), but really dig into this software to find out the nuts & bolts; make sure that it really does what you want without a bunch of work-arounds. It hasn't for us.

Source: Software Advice
Helpful?   Yes   No

Response from Charlie


Thanks for sharing your experience, Carl. We're working hard to create enjoyable experiences for our customers and build out software that really makes your day-to-day easier and more efficient.

We've more than doubled our head-count in the past year to allow us to build better features faster, and we work closely with our customers to ensure that what we're building is just right.

Unfortunately, our efforts have fallen short this time around. We're so sorry to have let you down, and we're going to continue to work to make it right.

-Charlie Driggs, Director of Support, Buildium

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