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HOA Start
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
HOA Platform
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HOA Start - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
HOA Start overview
Based on 87 verified user reviews
What is HOA Start?
HOA Start is a HOA tool offering key features such as member database, website management, document management, and member communication, among others.
Who uses HOA Start?
By industry, HOA Start reviewers are most commonly professionals in non-profit organization management (29%). The most frequent use case for HOA Start cited by reviewers is HOA management (100% of reviewers).
HOA Start’s user interface
HOA Start pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.9
Features
4.7
Ease of use
4.8
Customer support
4.9
Reviews sentiment
What do users say about HOA Start?
HOA Start is a HOA tool offering key features such as member database, website management, document management, and member communication, among others.
Select to learn more
Who uses HOA Start?
Based on 87 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
HOA Start's key features
GetApp's analysis of 36 verified user reviews collected between September 2021 and December 2024 identifies HOA Start's most critical features and summarizes user sentiment about those features.
Reviewers appreciate HOA Start's Member Database for its ease of use and comprehensive capabilities. They find it simple to add or remove homeowners, keep data updated, and allow members to update their profiles. Users report that it facilitates effective communication through emails and text messages. They highlight the ability to filter members for targeted correspondence and the ease of importing data from previous systems. They also value the opt-in/opt-out strategy for sharing contact details and the ability to manage member notes and spouse information. Of the 22 HOA Start users who gave detailed accounts of their use of Member Database, 100% rated this feature as important or highly important.

Erik P.
Owner
Denise G.
Board Secretary
Users report that HOA Start's Website Management is user-friendly and flexible, making it easy to create, update, and maintain websites. Reviewers indicate that the provided templates simplify the process, and the backend platform is accessible even for non-technical users. They find the customer support responsive and helpful, ensuring smooth implementation and maintenance. They appreciate not needing a webmaster for routine updates and the seamless handling of hosting and domain management by HOA Start. Of the 20 HOA Start users who gave detailed accounts of their use of Website Management, 100% rated this feature as important or highly important.
See related user reviews
Scott W.
Product Owner
jb L.
HOA Vice President
Reviewers highlight the ease of use and organization provided by HOA Start's Document Management. They appreciate the ability to upload, store, and organize documents efficiently, ensuring easy access for homeowners. Users report that the system supports compliance with legal requirements and offers versioning for important documents. They find the nested security measures and search functionality by document title valuable. They also mention the convenience of having all community documents in one place, accessible anytime. Of the 17 HOA Start users who gave detailed accounts of their use of Document Management, 100% rated this feature as important or highly important.
See related user reviews
Kim R.
Founder and CEO
George K.
HOA Board Member
Users find HOA Start's Member Communication capabilities essential for keeping homeowners informed and engaged. They appreciate the ability to send mass emails and texts, use forums for community-wide communication, and post updates on newsfeeds. Reviewers indicate that the system supports positive interactions and helps combat negative perceptions of HOAs. They value the ease of sending eBlasts and the flexibility to communicate with specific groups. They also highlight the responsive support team and the overall improvement in community communication. Of the 21 HOA Start users who gave detailed accounts of their use of Member Communication, 90% rated this feature as important or highly important.
See related user reviews
Scott W.
Communications Committee Webmaster
Todd S.
President
All HOA Start features
Features rating:
HOA Start awards
HOA Start alternatives
HOA Start pricing
Value for money rating:
Starting from
39
Per month
Flat Rate
User opinions about HOA Start price and value
Value for money rating:
To see what individual users think of HOA Start's price and value, check out the review snippets below.
Scott W.
Communications Committee Webmaster
Kim M.
Volunteer
HOA Start integrations (9)
Integrations rated by users
We looked at 87 user reviews to identify which products are mentioned as HOA Start integrations and how users feel about them.
Integration rating: 5.0 (3)
“Very difficult to compute processing fees. It appears Stripe is charging processing fees on top of the processing fees. I know it sounds confusing but we have done the math. The 5 stars are for the importance of Stripe.”
Diane W.
President
Integration rating: 5.0 (1)
“We originally integrated but have removed that as their whole accounting package from invoicing forward is just not very good and we don't want it to mess up our financials. The 5 stars are for QB's online and it's importance not for the integration.”
Diane W.
President
Other top integrations
HOA Start customer support
What do users say about HOA Start customer support?
Customer support rating:
We analyzed 39 verified user reviews to identify positive and negative aspects of HOA Start customer support.
A large number of users highlight the fast response times, often receiving help within hours on workdays.
Widely noted by reviewers, the support team is knowledgeable, patient, and provides personal attention throughout setup.
Common user feedback praises the availability of multiple support channels, including phone, Zoom, and dedicated onboarding specialists.
Support options
Training options
To see what individual users say about HOA Start's customer support, check out the review snippets below.
“The response time to support "tickets" is amazing with a dedicated support agent - on workdays it is in a couple of hours, on weekends and holidays, early the first following workday.”
Richard K.
Web Tech
“There's a guided process with online tech support or - the option I really like - the White-Glove package with phone/Zoom support from a team member who will actually build the site for you! If you're in a hurry to get a website done and don't have the time to do it yourself, this is perfect. Or, if you get stuck along the way, there's always someone to help you move on to the next step.”
Kim R.
Founder and CEO
“Support from HOA Start during setup as well as with ongoing questions is quick, straight forward and always helpful.”
Joel H.
President
HOA Start FAQs
HOA Start has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business
Q. What is HOA Start used for?
Dashboard-driven software, with customizable website templates, built for associations of all shapes and sizes.
Q. What languages does HOA Start support?
HOA Start supports the following languages:
English
Q. Does HOA Start offer an API?
No, HOA Start does not have an API available.
Q. What level of support does HOA Start offer?
HOA Start offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base













