getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

HOA Start Logo

HOA Platform

visit website

Table of Contents

usersusersusers

Is this product right for your business?

Find out with a

HOA Start - 2026 Pricing, Features, Reviews & Alternatives

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

HOA Start overview

Based on 87 verified user reviews

What is HOA Start?

HOA Start is a HOA tool offering key features such as member database, website management, document management, and member communication, among others.

Who uses HOA Start?

By industry, HOA Start reviewers are most commonly professionals in non-profit organization management (29%). The most frequent use case for HOA Start cited by reviewers is HOA management (100% of reviewers).

Starting price

39flat rate /
per month
view pricing plans
try for free

HOA Start’s user interface

Ease of use rating:

HOA Start pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(1)
3-4(5)
5(81)

What do users say about HOA Start?

HOA Start is a HOA tool offering key features such as member database, website management, document management, and member communication, among others.

Select to learn more


Who uses HOA Start?

Based on 87 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Nonprofit Organization Management
Real Estate
Civic & Social Organization
Accounting
Others

Use cases

HOA

HOA Start's key features

GetApp's analysis of 36 verified user reviews collected between September 2021 and December 2024 identifies HOA Start's most critical features and summarizes user sentiment about those features.

Member database

Reviewers appreciate HOA Start's Member Database for its ease of use and comprehensive capabilities. They find it simple to add or remove homeowners, keep data updated, and allow members to update their profiles. Users report that it facilitates effective communication through emails and text messages. They highlight the ability to filter members for targeted correspondence and the ease of importing data from previous systems. They also value the opt-in/opt-out strategy for sharing contact details and the ability to manage member notes and spouse information. Of the 22 HOA Start users who gave detailed accounts of their use of Member Database, 100% rated this feature as important or highly important.

Verified reviewer profile picture

See related user reviews

“Great way to collect our members' data and keep it updated. When logged in, Members have access to their profile that they can also update if anything changes. ”
Verified reviewer profile picture

Erik P.

Owner

“Being able to send emails and text messages to our members and to ensure the currency of our database is vital to us at this point in time.”
DG

Denise G.

Board Secretary


Website management

Users report that HOA Start's Website Management is user-friendly and flexible, making it easy to create, update, and maintain websites. Reviewers indicate that the provided templates simplify the process, and the backend platform is accessible even for non-technical users. They find the customer support responsive and helpful, ensuring smooth implementation and maintenance. They appreciate not needing a webmaster for routine updates and the seamless handling of hosting and domain management by HOA Start. Of the 20 HOA Start users who gave detailed accounts of their use of Website Management, 100% rated this feature as important or highly important.

See related user reviews

“As the website administrator, HOA Start couldn't have made this any easier...great job team! The ability to quickly make changes and publish them is beautiful....love it. I also like the page templates, but I wish there was the ability to add more widgets than what is predefined on them.”
SW

Scott W.

Product Owner

“Creating a nice website was pretty easy, maintaining it (such as editing, adding/removing pages or details) is also a breeze. ”
jL

jb L.

HOA Vice President


Document management

Reviewers highlight the ease of use and organization provided by HOA Start's Document Management. They appreciate the ability to upload, store, and organize documents efficiently, ensuring easy access for homeowners. Users report that the system supports compliance with legal requirements and offers versioning for important documents. They find the nested security measures and search functionality by document title valuable. They also mention the convenience of having all community documents in one place, accessible anytime. Of the 17 HOA Start users who gave detailed accounts of their use of Document Management, 100% rated this feature as important or highly important.

See related user reviews

“When communities switch property management companies, they can lose access to their documents. Or if they have a slow/non-responsive management company, they may not receive documents in a timely manner. Homeowners can feel confident the information they need to know is always available online around their busy schedules when they need it. ”
KR

Kim R.

Founder and CEO

“Ease of access to documents and information is very crucial. Instead of asking our management company for documentation, the homeowner can access the documents from the website. ”
GK

George K.

HOA Board Member


Member communication

Users find HOA Start's Member Communication capabilities essential for keeping homeowners informed and engaged. They appreciate the ability to send mass emails and texts, use forums for community-wide communication, and post updates on newsfeeds. Reviewers indicate that the system supports positive interactions and helps combat negative perceptions of HOAs. They value the ease of sending eBlasts and the flexibility to communicate with specific groups. They also highlight the responsive support team and the overall improvement in community communication. Of the 21 HOA Start users who gave detailed accounts of their use of Member Communication, 90% rated this feature as important or highly important.

See related user reviews

“Needed the ability to send our members emails and texts (via blasts) by simply filtering on the members and creating/sending communications. This is great for immediate needs, like lost animals.”
SW

Scott W.

Communications Committee Webmaster

“We have vastly improved our two-way Member communication. We are beginning to operate much more like a Community, with much more positive interchanges.”
TS

Todd S.

President


All HOA Start features

Features rating:

Recurring/Subscription billing
Real-Time notifications
Event management
Access controls/permissions
Calendar management
Property database
Payment processing
Transaction history
Fee collection
Electronic payments
Billing & invoicing
Committee management
Accounting
HOA violation enforcement
Reporting/Analytics
Work order management
Vendor management
Third-Party integrations
Task management
SMS messaging
Activity dashboard
Activity tracking
Alerts/Notifications
Bank reconciliation
General ledger
File management
Expense tracking
Customizable templates
Contact management

HOA Start awards

HOA Start alternatives

HOA Start logo
visit website

Starting from

39

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
PayHOA logo

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Vantaca logo

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Smartwebs logo

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

HOA Start pricing

Value for money rating:

Starting from

39

Per month

Flat Rate

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about HOA Start price and value

Value for money rating:

To see what individual users think of HOA Start's price and value, check out the review snippets below.

“During the trial process and eventually once we signed on to HOA Start, I was super impressed that we had a dedicated onboard/support specialist to assist along the way.”
SW

Scott W.

Communications Committee Webmaster

“Amazing - the Sales representatives, the Developers, the Billing department - all are friendly, helpful and super responsive.”
KM

Kim M.

Volunteer

HOA Start integrations (9)

Integrations rated by users

We looked at 87 user reviews to identify which products are mentioned as HOA Start integrations and how users feel about them.

Stripe logo
Stripe

Integration rating: 5.0 (3)

Very difficult to compute processing fees. It appears Stripe is charging processing fees on top of the processing fees. I know it sounds confusing but we have done the math. The 5 stars are for the importance of Stripe.

DW

Diane W.

President

Integration rating: 5.0 (1)

We originally integrated but have removed that as their whole accounting package from invoicing forward is just not very good and we don't want it to mess up our financials. The 5 stars are for QB's online and it's importance not for the integration.

DW

Diane W.

President

HOA Start customer support

What do users say about HOA Start customer support?

Customer support rating:

We analyzed 39 verified user reviews to identify positive and negative aspects of HOA Start customer support.

A large number of users highlight the fast response times, often receiving help within hours on workdays.

Widely noted by reviewers, the support team is knowledgeable, patient, and provides personal attention throughout setup.

Common user feedback praises the availability of multiple support channels, including phone, Zoom, and dedicated onboarding specialists.

Support options

Email/help desk
Faqs/forum
Knowledge base

Training options

Live online
Webinars
Documentation
Videos

To see what individual users say about HOA Start's customer support, check out the review snippets below.

“The response time to support "tickets" is amazing with a dedicated support agent - on workdays it is in a couple of hours, on weekends and holidays, early the first following workday.”

RK

Richard K.

Web Tech

“There's a guided process with online tech support or - the option I really like - the White-Glove package with phone/Zoom support from a team member who will actually build the site for you! If you're in a hurry to get a website done and don't have the time to do it yourself, this is perfect. Or, if you get stuck along the way, there's always someone to help you move on to the next step.”

KR

Kim R.

Founder and CEO

“Support from HOA Start during setup as well as with ongoing questions is quick, straight forward and always helpful.”

JH

Joel H.

President

HOA Start FAQs

Q. Who are the typical users of HOA Start?

HOA Start has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business


Q. What is HOA Start used for?

Dashboard-driven software, with customizable website templates, built for associations of all shapes and sizes.


Q. What languages does HOA Start support?

HOA Start supports the following languages:
English


Q. Does HOA Start offer an API?

No, HOA Start does not have an API available.


Q. What level of support does HOA Start offer?

HOA Start offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base

Related categories