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Rentec Direct Logo

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Complete property management software solution.

(22)

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Rentec Direct Features

Features Summary

Functionality

4.3

/5

186

Total features

112

10 categories

Rentec Direct features

1099 Preparation
API
Access Controls/Permissions
Accounting
Accounts Receivable
Activity Dashboard
Activity Tracking
Alerts/Notifications

Common features of Property Management software

API
Accounting
Activity Tracking
Billing & Invoicing
Channel Management
Commercial Properties
Communication Management
Contact Management

Price starts from

50

Per month

Usage Based

Pricing options
Free plan
Subscription
Free trial

Screenshots

Contenders comparison

Functionality

4.3

/5

186

Price starts from

50

Per month

Total Features

112

Unique features

  • Overdue Payments

  • 1099 Preparation

  • Dashboard

  • Fraud Detection

Functionality

4.3

/5

1.8K

Price starts from

1.49

Per month

Total Features

117

Features in Common

82

Unique features

  • Add & Edit Photos

  • Comment Library

  • Repair Estimates

  • Event Management

Functionality

4.3

/5

2K

Price starts from

55

Per month

Total Features

90

Features in Common

72

Unique features

  • Accounting Integration

  • HOA Violation Enforcement

  • Membership Management

  • Member Communication

Common Rentec Direct comparisons

Reviewers who mentioned features said:

BC
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Brandon C.

Real Estate, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Not very user friendly software

Reviewed 7 years ago

I have recommended this software to someone, but that was before I found Buildium.

Pros

Colorful buttons lead you along. Lots of options to enter contact information, ie address, phone number and email. Nice to be able to email work orders directly to the vendors.

Cons

Really have to think about how to get back to where you were before and just getting around in general does not flow well.

RL
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Robert L.

Real Estate, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best Value and Easy To Use

Reviewed 5 years ago

Best value for the price and easy enough for the average person to get up and running.

Pros

I love the affordability of the software and the ease of use. I also like the ability to communicate and text the tenants through the portal and track them. Another great feature is the owner portal. Ny owner absolutely loves the easy access and variety of reports available as does her accountant.

Cons

Just a little difficult in the beginning setting up and getting the ACH approved for the payment of my owners. Another drawback was that the platform does not sync with my bank management account even though it says it can. I have to manually reconcile.

Vendor response

Thanks for the kind words, Robert! Related to your bank Sync issue - some banks actually require separate passwords for sync functionality, and some banks even charge a fee for that tool (Rentec does not). Possibly this is the issue? There is also another option for downloading your transactions from your bank that could speed things up for you. Click here for more information: https://support.rentecdirect.com/knowledgebase/articles/281736-bank-synchronization-download-bank-transactions

WW
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William W.

Real Estate, 1-10 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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As a property owner/manager with multiple rentals, we simply could not manage without RentecDirect.

Reviewed 6 years ago

Our sincere thanks to the entire staff at RentecDirect. You've made our job of mananging properties so simple. It is clear that their support staff is worth the price of admission alone. When requests have been made, their staff takes them seriously and they constantly add requested features to their software when it makes sense and has an impact on everyone who uses it.

Pros

RentecDirect gives us a clear accounting of our properties and our tenants. With intuitive drill-down features, you can easily track and locate tenant's important information in seconds. You can also store important property information as well, such as door key codes. Besides giving you an accurate accounting of everything financial, RentecDirect has thought out every aspect of property management and delivers a package which simplifies the process and gives us a one-click report for our annual taxes.

Cons

No cons were added to this review

PH
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Patti H.

Real Estate, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Rentec Direct Review

Reviewed 5 years ago

Love this software for small companies just starting out! So far I believe we selected the right software.

Pros

Ease of use and allows us to do every thing we need to manage our properties effectively from rent collection, maintenance, application validation, marketing, reporting and more! The customer service is excellent!

Cons

The right click to get to menu items was tough without a mouse but now it is seamless.

Vendor response

We're happy you joined the Rentec Direct family, Patti, and that you're enjoying all your tools. Wishing you great success!

GH
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Gregory H.

Real Estate, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

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Rentech mostly behaves the way you would expect the software to behave and is functional.

Reviewed 7 years ago

Ease of use and I went through my first accounting review with the results

Pros

It was relatively easy to learn and behave the way you expected it to. It was easy to find the controls for changing what little you could change in the functionality. The reports are what you expect them to be, income/expense, income, expense. The rent-roll was reasonable. Everything is exportable. The bank accounts acted like bank accounts and were thus easy to understand. Entering the data didn't take an excessive number of steps

Cons

Going from one screen to another sometimes took an excessive amount of time. Some archiving of data locally to the users browser would probably enhance the user experience significantly. Use of an input worksheet for income and expenses would make these tasks much more effective and efficient.

Ji
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Jan ice K.

Real Estate, 51-200 employees

Used other for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A much welcomed relief!

Reviewed 7 years ago

This is a fabulous program. It has simplified our property management bookkeeping and reporting soo much and saved us so much time. Now, I only wish you had a General Real Estate Back Office product that would pull data from our MLS and push it up to our franchise! We are in need of a new product. Using Broker Wolf right now and it is horrible! The reports are miserable!

Pros

Simplicity, detailed, client friendly reports and the best customer support I have ever received from any provider.

Cons

Reserve accounts. These were quite difficult for us to get set up at first. We are in good shape now thanks to the customer rep who patiently worked us through the setup. I would like to see, however, a part of the program for reserves that would be automatic so that my staff would not have to make modifications to the reserve amount monthly. For example, I may need $ a year in a reserve account...

SW
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Summer W.

Real Estate, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great program that meets expectations

Reviewed 5 years ago

Working through Rentec Direct to meet our property management needs has been a wonderful experience.

Pros

Ease of use and customer service/knowledge base.

Cons

Needs a main email location to check emails that were sent to everyone - tenants and vendors.

Vendor response

We're so happy to hear you're having a great experience with us, Summer! Be sure to check out the Summary Page Quick Access Link in the lower left corner as it does contain a Mailbox showing all the outgoing emails and text messages to tenants, vendors and owners.

JB
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Jared B.

Real Estate,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Rentec Direct

Reviewed 8 years ago
Pros

Rentec Direct is incredibly affordable compared to other property management software out there. They are very responsive when I need help with something. They are easy to work with and I've been working with Kathryn on an issue I'm having with accounting and she has spent extra time with me that she shouldn't have to. She is great and Rentec is lucky to have her.

Cons

The accounting is at times cumbersome to wade through the reports and find what I'm actually looking for.

LM
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Laurice M.

Real Estate, 1-10 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy Peasy

Reviewed 5 years ago

My experience has been super positive. Our management was on the money when they told us that this software would be the easiest thing to use.

Pros

I like the ease of use of the software. The set up was smooth. Very detailed instructions for each feature of the software and website. Cant beat it for the price. Not a lot of setup fees and all that stuff. The customer service is outstanding, very responsive.

Cons

The setup of automated emails and their template. I am sure its me but that's the only con I found. No round the clock customer service access.

DN
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Denice N.

Real Estate, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

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Great experience for a new property management company

Reviewed 6 years ago
Pros

Customer support is awesome! Hours that the customer service folks are available and their knowledge makes learning the ins and outs easy.

Cons

Look of the platform is a bit dated, and not as easy to use on mobile device. The accounting portion with tenant deposits was a challenge when trying to edit after a bank fee and tenant error

DO
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Denise O.

Commercial Real Estate, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The Program and Support

Reviewed 8 years ago

I cannot begin to tell you how much we like this program. I have never worked in Property Management before this job and therefore, never used this type of program. Rentec is very easy to use and understand. The support that they offer is top notch. I tell people that I have my own personal support person, Kathryn!! She is the BEST, she knows the program inside and out and even when I call with a crazy questions that is out of the norm, she finds a solution. They are constantly improving and adding new updates. They ask for your input and listen and make changes or additions. Not only WOULD I recommend Rentec to others, we already have!

Pros

The Support is the BEST, always available and very personable and helpful!!! The monthly fee is worth every penny.

Cons

I really don't have any complaints.

CC
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Caitlin C.

Real Estate, 1-10 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Property Management for ~100 units

Reviewed 3 years ago

I'd definitely recommend Rentec for any medium sized property management needs. It's a little pricier than some options out there but the functionality has been great.

Pros

Rentec has really simplified the lease management and payment system for our tenants which has been a huge time-saver.

Cons

It was a little challenging to set up for both our secretary and tenants. But once we got through a few weeks of questions and issues we haven't had many issues.

BS
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Bud S.

Commercial Real Estate,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Greta product for Landlords and Property Managers

Reviewed 8 years ago
Pros

It's simple to use and makes tracking tenants, properties, and payments a breeze

Cons

Can't think of anything that I don't like about Rentec. I work with about 10 properties on average, so I can't comment on how well it handles the needs of a large scale property manager working with 100 properties

MK
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Michael K.

Real Estate, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Come for the website capabilities, stay for the value

Reviewed 5 years ago
Pros

I switched to this software from another, $10/month cheaper software. Rentec's software is really easy to use. You don't need accounting or business knowledge to operate this software. It is really easy to use. I switched to Rentec so I could have my listings automatically populate on my website (tired of manually entering them on website by Wix). Tenants can also apply electronically from website,...

Cons

I have to be honest, I'm complaining about a free feature, but my least favorite part of the software is the website in which I migrated to Rentec for. If I try to edit my website and add items that are not on the template, my website has major HTML coding issues and will not publish properly. The visual appearance of my website thru Rentec is subpar considering what I had before. That said, I could...

Vendor response

Thank you, Michael, for your feedback. I'm happy to hear that the majority of your experience with Rentec has been so positive. We're happy you're with us! Adjusting source code on the free website template can throw things for a loop if one character is off, so we typically recommend only website designers adjust it. I would love to see what we can do to assist you with what you're hoping to accomplish on your template. Look for my email! :) If you do opt for a privately hosted website with more flexibility, we offer integration tools for your listings and portals. We look forward to working with you and please reach out if you need our help.

SA
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Shana A. M.

Real Estate, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Can't recommend this to everyone.

Reviewed 4 years ago

Honestly, I would switch to another company if I could, but I have too much data in, and am too busy to go through a transfer now, and all of the hassles that would entail. I think Rentec may be a good option if you have only a few units, and very simple accounting, and are looking for a budget product, or have some familiarity with accounting and property management software, so you really don't need the support.

Pros

So it is very affordable, and some of the software is pretty simple to set up. They are continuing to add support articles and more functionality.

Cons

Functionality, especially in the accounting area is limited. No ability to select "classes". You have to find work arounds for things that you shouldn't have to. The support team is of little support. I have email chains with OVER 15 EMAILS AND THE QUESTION STILL HAS NOT BEEN ANSWERED. It is difficult to reach anyone when you call most times, so you are relegated to chat/email, and often my main...

Vendor response

We're sorry to hear you got off on a bad foot and your experience has been so different than other client feedback we hear. I will reach out to you personally as I would love to help clear up any confusion.

MS
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Mallory S.

Real Estate, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great value

Reviewed 6 years ago

Overall, this is a really great program. Cost is low, customer service is responsive, and there are a lot of capabilities. So far, it seems they continue to add new features and improve, which is a great sign for future growth. I would definitely recommend them, and I'm happy so far.

Pros

Easy to set up and pretty easy to use. Most likely, the confusion sometimes has more to do with my accounting abilities than the software itself. Customer service is very quick to respond, which is great, although not the friendliest. They seem to work to continue improving, which is important. They recently added a co-renter option for portal access, which is fantastic, and I'm so happy they added that. We have only had the service a month or two, but so far, we are pleased.

Cons

Like I said, customer service is responsive and quick, but not the friendliest, but they get the job done & that's most important. I feel like there are some functionalities that I feel would be pretty standard, yet Rentec doesn't have the feature. For instance, you have to do a work around for multiple property owners, but it doesn't really help much. Reporting functionality is lacking. There are...

Vendor response

Thank you, Mallory - excellent feedback. And we're grateful you're still a Rentec client! Due to your and other client feedback, we're excited to say we've just improved how ACH funding is reflected daily in your bank account. This change should make it much easier to know exactly which transactions process. With processing reports, and automated ACH fail notifications, you shouldn't have to leave anything to chance. And please know we'll continue to work hard to refine & enhance your tools.

JJ
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Jerrod J.

Real Estate, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Clearly software made for and by users!

Reviewed 2 years ago

Amazing. Simply amazing. Their customer support is the best. Took me 20min on the phone and I knew this was it. I’ve used many of the other “big names” in PM software. Good luck getting support from them. I have my guy who I schedule sessions with as needed, but their online chat people are just as good. Never have I heard “I don’t know how to do that, let me find out for you.” With other softwares that was the answer to every other question.

Pros

The software is very intuitive and has many features I wasn’t even looking for in software but couldn’t imagine living without now. I’m looming at you Mr “text from the system” feature! As far as the things I actually knew I needed, it had all of that at a price that was great. In fact, I run a property management company as well as my own rentals that must remain separate. I have two subscriptions to Rentec now, one for each!

Cons

while the website has a great mobile friendly option, it would be easier for my team and I if you had an app. The portal and owner apps are great, just get us a good managers app to complete the trifecta.

Vendor response

Thanks for the kind words! Colton always raves about working with you. We are currently working on developing an app for the property management platform, so stay tuned for updates as our developers get closer to a finished product.

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Dixie C.

Real Estate, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Amazing Solution!

Reviewed 5 years ago

Overall Rentec increases the profitability of my company immensely. It allows me to automate and streamline many activities that both save time and improve accuracy. Their support team is very responsive and always happy to help walk me through any questions I may have on an entry I've made.

Pros

Rentec is very user-friendly. It's functionality is laid out well and it offers modern integrations such as online rent collection, pay owner by ACH, and electronic signatures for lease agreements. I also am impressed with their customer service. They are always very prompt and helpful.

Cons

I wish they offered a mobile app for property managers.

Vendor response

Thank you for the glowing review, Carlotti! We love hearing from clients about how they enjoy their tools. I'll be sure to share your love with your Client Success team. :) Wishing you a successful & happy New Year!

MH
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Molly H.

Real Estate, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Perfect for beginers

Reviewed 6 years ago

I would recommend this to anyone with less than 100 properties.

Pros

We used this product for a few years when our property management company was just starting to grow. It was great in the beginning because it got everything out of excel and quick books and onto a property-oriented platform. The reports were excellent. The program was extremely user-friendly.

Cons

We ended up changing to another program when we grew out of Rentec Direct. The program only allowed you to deposit ACH payments into one account and that was an issue for us.

Vendor response

Thanks Molly for positive feedback! We listened to you and other clients and rolled out the option for multiple electronic rent collection accounts back in May of 2017. Current clients really love this option and the fact we don't charge you, property owners or your tenants for ACH transactions (echecks). More details can be found in the link below. Rentec has grown up over the last decade and we'd love the chance to woo you again. :) https://www.rentecdirect.com/blog/multiple-deposit-accounts/

EM
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Ellie M.

Real Estate, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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An outstanding management tool!

Reviewed 7 years ago

I was on RentPost previously. From that experience, I learned the hard way that while a website may make boasts of great software, if there is no Customer Support or strong Development group behind it, the user experience can be time-consuming and difficult. Converting to Rentec Direct allowed me to free up a lot of time that I formerly spent trying to fix issues caused by the software. I am so pleased with the quality of Rentec's Customer Support and Development teams.

Pros

1. Customer Support is excellent. There is great help on the Chat window and when that isn't available, phone support is great. 2. Easy to use. Once I got familiar with the system, it became a slam-dunk to manage monthly rent collection and on-time lease renewals. Training was great so I got up to speed quickly. 3. Tenants like it. Ease of use applies to tenants also. Rent reminders and late notices are clear and tenants have no problem working with the system. Rentec takes that burden off my desk. And tenants love the ACH and credit card options. 4. Software works as advertised. The Development team has built a solid product.

Cons

It would be nice to have a reporting tool that allowed me to create my own reports. Owner reporting is not very elegant as it is today.

RM
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RICHARD M.

Real Estate, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Property Management Software

Reviewed a month ago
Pros

Simple enough and still has lots of power

Cons

nothing I like the program. and how easy it is to use

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Rick B.

Real Estate, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Primarily Use for Advertising Non-MLS Properties

Reviewed 3 years ago

Even though we jumped to Buildium for most of our Property Management activities, we stayed with Rentec for the marketing aspects as their system is probably the most flexible out there for that. It would be better if we had 1 system doing everything but we are picky and want the best best of both worlds are willing to pay for it.

Pros

We use the property setup screens, the rental website portal, and syndication. We love that we can list a rental property and either syndicate it to listing services or just advertise it without syndicating it. This has helped us greatly in our marketing, especially for properties that we will only lease and not manage.

Cons

Rentec has accounting built-in but we were never able to make a go of it as it didn't have all of the functionality that we needed so we stayed with Quickbooks Premium for years until deciding to jump to Buildium for accounting and leasing.

Vendor response

Thanks for the review, Rick! We're so happy you've been with us for six years and that you're enjoying all the marketing features. So many enhancements have happened since you came on board. I'll reach out to you to see if you might be missing out on new features, especially related to accounting. Cheers!

PJ
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Paul J.

Real Estate, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy and Integrated Property Management

Reviewed 7 years ago

I mentioned a few specific items on my "wish list" and customer service was able to explain options to accomplish them on the first call. That saves a lot of frustration and wasted customization time. Small and limited staff companies will love the financial and management integration that saves time and money.

Pros

I had a list of items applicable to my specific circumstances, of course. I used this to compare software, so that I knew these would be accommodated, then on to the functionality. Like many of us, I didn't want a difficult system for my clerical help. At the same time, the integrated accounting and background/credit checks were good matches for our needs and money-saving, to boot.

Cons

The setup for properties and their perimeters takes some time, but all systems require it. The first, general setup did give us an opportunity to look at our policies and procedures overall, which is important to do, especially when switching to a new system.

JH
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Jason H.

Real Estate, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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I love their customer support!

Reviewed 8 years ago

I've been a client of Rentec for almost 4 years and what stands out about them to me is their extremely helpful customer support. Special kudos to both Kathryn and Kevin who have helped me accomplish everything I need using their software. Whether I call or email, it seems like I get answers right away. Aside from the software being super easy to learn, I've really enjoyed all the features they've added over the years. It seems like every time I login there's something being improved.

Pros

The software is easy to learn for both me and my assistant. We were able to get up and running using the software in days, and that included bringing in all our data. The staff at Rentec was also tremendously helpful in getting it all imported.

Cons

The video training material is a bit dated, but still useful.

DO
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Denise O.

Commercial Real Estate, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Rentec Direct is very user friendly and support is always available and excellent!

Reviewed 6 years ago

I would have and HAVE recommended RenTec Direct to other Property Management Companies.

Pros

RenTec Direct Software is extremely user-friendly and so easy to use. I am not very computer literate and I was able to teach myself the program. When I have a problem or question or something out of the ordinary comes up I just call support team and is there so helpful, friendly and personable. That definitely helps when your stressed and need help with your software!

Cons

There are a few things that I would change regarding some of the reports, however, they have been adding and changing things daily so I do not really have many cons.