Rentec Direct Features

Rentec Direct

Complete property management software solution.

4.63/5 (178 reviews)

Competitor Feature Comparison

ACH Payment Processing
API
Access Controls/Permissions
Accounting
Accounting Integration
Activity Dashboard
Activity Tracking
Alerts/Notifications
Application Management
Audit Management
Audit Trail
Background Screening
Bank Reconciliation
Billing & Invoicing
Client Portal
Commercial Leases
Commercial Property Management
Contact Database
Contact Management
Credit Card Processing
Credit Check
Customer Database
Customizable Branding
Customizable Reports
Customizable Templates
Data Import/Export
Document Management
Document Storage
Electronic Payments
Email Templates
Event Management
Expense Tracking
Fee Collection
File Management
Financial Management
Financial Reporting
General Ledger
HOA Violation Enforcement
Inspection Management
Insurance Management
Invoice Management
Late Fee Calculation
Lead Management
Lease Management
Lease Origination
Lease Tracking
Maintenance Management
Maintenance Scheduling
Member Communication
Member Database
Mobile Access
Online Payments
Owner Portal
Payment Processing
Portfolio Management
Property Database
Property Management
Real Time Notifications
Real Time Reporting
Recurring/Subscription Billing
Reminders
Rent Tracking
Reporting & Statistics
Reporting/Analytics
Residential Leases
Residential Properties
Retail Leases
SMS Messaging
Self Service Portal
Summary Reports
Task Management
Tax Management
Template Management
Tenant Portal
Tenant Tracking
Third Party Integrations
Transaction History
Transaction Monitoring
User Management
Vacancy Management
Vendor Management
Website Management
Work Order Management
Visit WebsiteCompare App
ACH Payment Processing
API
Access Controls/Permissions
Accounting
Accounting Integration
Activity Dashboard
Activity Tracking
Alerts/Notifications
Application Management
Audit Management
Audit Trail
Background Screening
Bank Reconciliation
Billing & Invoicing
Client Portal
Commercial Leases
Commercial Property Management
Contact Database
Contact Management
Credit Card Processing
Credit Check
Customer Database
Customizable Branding
Customizable Reports
Customizable Templates
Data Import/Export
Document Management
Document Storage
Electronic Payments
Email Templates
Event Management
Expense Tracking
Fee Collection
File Management
Financial Management
Financial Reporting
General Ledger
HOA Violation Enforcement
Inspection Management
Insurance Management
Invoice Management
Late Fee Calculation
Lead Management
Lease Management
Lease Origination
Lease Tracking
Maintenance Management
Maintenance Scheduling
Member Communication
Member Database
Mobile Access
Online Payments
Owner Portal
Payment Processing
Portfolio Management
Property Database
Property Management
Real Time Notifications
Real Time Reporting
Recurring/Subscription Billing
Reminders
Rent Tracking
Reporting & Statistics
Reporting/Analytics
Residential Leases
Residential Properties
Retail Leases
SMS Messaging
Self Service Portal
Summary Reports
Task Management
Tax Management
Template Management
Tenant Portal
Tenant Tracking
Third Party Integrations
Transaction History
Transaction Monitoring
User Management
Vacancy Management
Vendor Management
Website Management
Work Order Management
Visit WebsiteCompare App
ACH Payment Processing
API
Access Controls/Permissions
Accounting
Accounting Integration
Activity Dashboard
Activity Tracking
Alerts/Notifications
Application Management
Audit Management
Audit Trail
Background Screening
Bank Reconciliation
Billing & Invoicing
Client Portal
Commercial Leases
Commercial Property Management
Contact Database
Contact Management
Credit Card Processing
Credit Check
Customer Database
Customizable Branding
Customizable Reports
Customizable Templates
Data Import/Export
Document Management
Document Storage
Electronic Payments
Email Templates
Event Management
Expense Tracking
Fee Collection
File Management
Financial Management
Financial Reporting
General Ledger
HOA Violation Enforcement
Inspection Management
Insurance Management
Invoice Management
Late Fee Calculation
Lead Management
Lease Management
Lease Origination
Lease Tracking
Maintenance Management
Maintenance Scheduling
Member Communication
Member Database
Mobile Access
Online Payments
Owner Portal
Payment Processing
Portfolio Management
Property Database
Property Management
Real Time Notifications
Real Time Reporting
Recurring/Subscription Billing
Reminders
Rent Tracking
Reporting & Statistics
Reporting/Analytics
Residential Leases
Residential Properties
Retail Leases
SMS Messaging
Self Service Portal
Summary Reports
Task Management
Tax Management
Template Management
Tenant Portal
Tenant Tracking
Third Party Integrations
Transaction History
Transaction Monitoring
User Management
Vacancy Management
Vendor Management
Website Management
Work Order Management
Visit WebsiteCompare App

Mobile apps

iOS App


19 reviews

Requires iOS 12.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


33 reviews

Rentec Direct Feature Reviews

25 reviewers had the following to say about Rentec Direct's features:

Robert L.

Best Value and Easy To Use

2019-03-16

Best value for the price and easy enough for the average person to get up and running.

Pros

I also like the ability to communicate and text the tenants through the portal and track them.

Cons

Just a little difficult in the beginning setting up and getting the ACH approved for the payment of my owners.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No

Response from Janell


Thanks for the kind words, Robert! Related to your bank Sync issue - some banks actually require separate passwords for sync functionality, and some banks even charge a fee for that tool (Rentec does not). Possibly this is the issue? There is also another option for downloading your transactions from your bank that could speed things up for you. Click here for more information: https://support.rentecdirect.com/knowledgebase/articles/281736-bank-synchronization-download-bank-transactions

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Vickia R.

Rentec Services

2016-11-03

I enjoyed using the service. After using it for about 30 days things seem to fall in place.

Pros

Receipts, Reports and Sending notification was my favorite

Cons

Quick books setup was not install with management system.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10

Recommendations to others considering Rentec Direct

This is a good management portal to use for starters. Easy to manage properties and the call center was very helpful.

Source: Software Advice
Helpful?   Yes   No
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JASVIN G.

Loaded with features and functions

2018-07-28

apartments.com and other property management sites such as Tulia are available, but this software has many features and functions and its virtually universal accessibility makes easy to manage property. convenient to manage property by making multiple account for support staff at a good price.

Pros

All in one software to collect rent from the tenants using easy Pay and trusted accounting software by hundreds of clients

Cons

Report gathering and generation as well as customer support are two main issues needed to be concerned.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Software Advice
Helpful?   Yes   No
Read more
Diogo O.

Excellent trade-off product

2017-05-16

It attends all the neediness.

Pros

Billing method is fair.

Cons

Only by the whole portfolio.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Software Advice
Helpful?   Yes   No
Read more
Caitlin C.

Property Management for ~100 units

2021-10-14

I'd definitely recommend Rentec for any medium sized property management needs.

Pros

Rentec has really simplified the lease management and payment system for our tenants which has been a huge time-saver.

Cons

It was a little challenging to set up for both our secretary and tenants. But once we got through a few weeks of questions and issues we haven't had many issues.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
Read more
Brian J.

Great Product

2016-10-07

I especially like the tenant portal and automatic reminder notices.

Pros

lots of tools to communicate directly with tenants. Reporting is great.

Cons

It would be great if there was a way to add additional email addresses and mobile phone numbers so I could communicate with multiple tenants within the same unit.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Rentec Direct

I would definitely recommend product! Worth every penny!

Source: Software Advice
Helpful?   Yes   No
Read more
Kati T.

Rentec Review

2016-12-21

The system makes it really easy to keep track of expenses per property as well as keeping track of rent payments and late fees.

Cons

If you make an error in the accounting it's a little hard to repair.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Denise O.

Rentec Direct is very user friendly and support is always available and excellent!

2018-06-26

I would have and HAVE recommended RenTec Direct to other Property Management Companies.

Pros

RenTec Direct Software is extremely user-friendly and so easy to use.

Cons

There are a few things that I would change regarding some of the reports, however, they have been adding and changing things daily so I do not really have many cons.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Summer W.

Great program that meets expectations

2019-05-28

Working through Rentec Direct to meet our property management needs has been a wonderful experience.

Pros

Ease of use and customer service/knowledge base.

Cons

Needs a main email location to check emails that were sent to everyone - tenants and vendors.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No

Response from Rentec Direct


We're so happy to hear you're having a great experience with us, Summer! Be sure to check out the Summary Page Quick Access Link in the lower left corner as it does contain a Mailbox showing all the outgoing emails and text messages to tenants, vendors and owners.

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William W.

As a property owner/manager with multiple rentals, we simply could not manage without RentecDirect.

2018-02-15

Our sincere thanks to the entire staff at RentecDirect. You've made our job of mananging properties so simple. It is clear that their support staff is worth the price of admission alone. When requests have been made, their staff takes them seriously and they constantly add requested features to their software when it makes sense and has an impact on everyone who uses it.

Pros

RentecDirect gives us a clear accounting of our properties and our tenants. With intuitive drill-down features, you can easily track and locate tenant's important information in seconds.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Henry O.

Best industry software

2018-05-04

it is good

Pros

the product is best suited for property listing and property management. it is the best one can get in the market

Cons

This product has poor user interface and does not include some features like mobile apps that needs to be incorporated

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Darci P.

Simple, Organized Layout

2017-04-12

This site has been great for all of my needs, from keeping track of tenants, landlords, properties, and maintenance. Sometimes running reports is a little labor-intensive, as you can't print out monthly reports, etc. that we use for all properties at once, so it takes time to select each property and run reports individually.

Pros

Easy to use, organized and simple design

Cons

Running some reports can be laborious since you can't run some categories for all properties at one time, as we need to do each month.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Rentec Direct


Hi Darci,

Thanks for the review and feedback! Your team at Rentec Direct is happy to hear about everything that is working well for you. We'd love to hear more about how the reporting features can be improved to make your life easier. Feel free to reach out to your Success Team at support@rentecdirect.com to share your experience and ideas.

Cheers,
Kaycee at Rentec Direct

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Ed P.

Easy to use property management software

2017-02-24

It even has pop-up windows that warn you if you are doing something that can affect other parts of the accounting by mistake.

Pros

Easy to use and setup.

Cons

No general ledger for other business activities.

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
Read more
Molly H.

Perfect for beginers

2018-12-05

I would recommend this to anyone with less than 100 properties.

Pros

We used this product for a few years when our property management company was just starting to grow.

Cons

The program only allowed you to deposit ACH payments into one account and that was an issue for us.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No

Response from Janell


Thanks Molly for positive feedback! We listened to you and other clients and rolled out the option for multiple electronic rent collection accounts back in May of 2017. Current clients really love this option and the fact we don't charge you, property owners or your tenants for ACH transactions (echecks). More details can be found in the link below. Rentec has grown up over the last decade and we'd love the chance to woo you again. :)

https://www.rentecdirect.com/blog/multiple-deposit-accounts/

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Jeff C.

Rent Tec Direct

2016-10-20

I reviewed two property management software programs and found RentTec Direct as superior.

Pros

User Interface, easy to learn.

Cons

Don't get a break on the add-ins until you reach 5o units.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
Read more
January S.

Amazing Software Package

2020-04-21

We initially were in search of a company that could allow us the ability to perform credit and background searches on prospective tenants. We ended up with a program that offered much more!

Pros

The many features that Rentec has bundled into one package making the management of our apartment leasing streamlined and easy.

Cons

At this time we have no dislikes with the software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No

Response from Rentec Direct


Great to hear your positive feedback, January! We love hearing from new clients. Just know we'll be here for you for the long haul. :)

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Jared B.

Rentec Direct

2016-09-08

Pros

They are easy to work with and I've been working with Kathryn on an issue I'm having with accounting and she has spent extra time with me that she shouldn't have to.

Cons

The accounting is at times cumbersome to wade through the reports and find what I'm actually looking for.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Likelihood to recommend

8/10

Recommendations to others considering Rentec Direct

Your best option is to take advantage of free trial offers. Check out the different programs and make sure they have what you need.

Source: Software Advice
Helpful?   Yes   No
Read more
Jan ice K.

A much welcomed relief!

2017-05-06

Now, I only wish you had a General Real Estate Back Office product that would pull data from our MLS and push it up to our franchise!

Pros

Simplicity, detailed, client friendly reports and the best customer support I have ever received from any provider.

Cons

Reserve accounts. These were quite difficult for us to get set up at first.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Ashley L.

Great product for simple property management

2016-09-06

Pros

Work order availability, reports for financials, Contact lists and easy to use.

Cons

No Accounts Payable option that allows you to create invoices.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Likelihood to recommend

6/10

Recommendations to others considering Rentec Direct

Add in an accounts payable option, also adding an allocation for where invoices were completed without adding the expense onto tenant

Source: Software Advice
Helpful?   Yes   No
Read more
Stacy B.

Quick set up and easy to use

2017-07-14

Customer service is very good and the help database can answer almost all of our questions!

Pros

Quick and easy to set up and use, Tracks payments and expenses, tracks maintenance calls, and has online portals for tenants

Cons

I would be great is the tenant portal was an phone app.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Ronda L.

No descritive repots

2018-07-03

Pros

As well as charge backs to the tenants.

Cons

Online portal takes too long to process and receive funds into our account.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

2/10
Source: Software Advice
Helpful?   Yes   No
Read more
Nick Q.

Helped solve our landlording problems

2017-11-28

We were struggling with managing just a couple of rental properties on our own and had outsourced to a property management company.

Pros

An all in one product that handles bookkeeping, tenant screening, communications and electronic rent collection.

Cons

Maybe some of this can be done by importing into quickbooks, but seems clunky on the platform.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Software Advice
Helpful?   Yes   No
Read more
salim P.

Rentecdirect review by SP

2016-10-03

Summary page gives you everything at a glance, such as payment due, lease update due, etc/

Pros

Easy access reports. Integrated marketing solution.

Cons

Missing customizable scripts, headers, footers, custom reports

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10

Recommendations to others considering Rentec Direct

This is a great software for property owners and managers.

Source: Software Advice
Helpful?   Yes   No
Read more
Vicki H.

Highly functional and easy to use.

2014-10-08

Pros

Rentec Direct is a straightforward way to enter and track tenant payments and charges.

Cons

The only downside I have found with this software is its inability to integrate with QuickBooks.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend

8/10

Recommendations to others considering Rentec Direct

If you use QuickBooks for your accounting needs, look for software that integrate with QuickBooks to avoid entering all of your information twice.

Source: Software Advice
Helpful?   Yes   No
Read more
Robert F.

Great Software ... Even Better Customer Support

2019-12-17

Very good value for the modest cost.

Pros

Ease of use; e-signing; great potential tenant reports.

Cons

Accepting security deposits for a new tenant is not as straight forward as accepting monthly rent payments.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Software Advice
Helpful?   Yes   No

Response from Rentec Direct


Thank you for your feedback, Robert! We really appreciate it. Remember, we're here for you if you ever have questions. Cheers!

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