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Compete

3.9
(28)

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Cloud-based gym management software & payment processor

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(2)

Compete Pricing, Features, Reviews and Alternatives

Compete FAQs

Q. What type of pricing plans does Compete offer?

Compete has the following pricing plans:
Pricing model: Subscription
Free Trial: Available

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Q. Who are the typical users of Compete?

Compete has the following typical customers:
Large Enterprises, Mid Size Business, Small Business

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Q. What languages does Compete support?

Compete supports the following languages:
English

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Q. Does Compete support mobile devices?

Compete supports the following devices:
Android, iPad, iPhone

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Q. Does Compete offer an API?

Yes, Compete has an API available for use.

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Q. What other apps does Compete integrate with?

Compete integrates with the following applications:
Medallia Experience Cloud, InTouch CRM, Perkville

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Q. What level of support does Compete offer?

Compete offers the following support options:
Phone Support, 24/7 (Live rep), Email/Help Desk, Chat

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Compete product overview

What is Compete?

Compete by Jonas Fitness is a cloud-based club management software which caters to the needs of both mid-sized and large sized fitness clubs. The product offers electronic agreements management that supports multiple forms of payments and multiple contracts for every member of the club. The product also helps in increasing employee productivity by offering an integrated PoS solution and customized reporting features.

Key benefits of using Compete

? Compete software by Jonas Fitness offers electronic agreement option with numerous contracts and payment options for individual members.
? Compete's back end functionality feature helps in collecting and reporting in-depth information to club management regarding their daily operations.
? The payment processing feature in Compete automatically collects payment on due date from customer account and deposit directly into club’s bank account. It also allows club member to keep a track over their payment schedules & details.
? Compete helps in increasing employee productivity by offering integration between major features such as member and family check-in, integrated POS credit card processing, and billing, among others.
? The software also offers lead generation & management features such as, sales prospecting, locker management, gift card purchase / redemption, and member self-service, among others.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
24/7 (Live rep)
Email/Help Desk
Chat

Training options

In Person
Documentation
Webinars
Videos
Live Online

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Ease of use
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Customer support

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Compete pricing information

Value for money

3.6

/5

28

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Compete features

Functionality

3.6

/5

28

Total features

21

4 categories

Most valued features by users

Attendance Tracking
Payment Processing
Billing & Invoicing
Membership Management
Point of Sale (POS)
Credit Card Processing
API
Automated Scheduling

Functionality contenders

Compete users reviews

Overall Rating

3.9

/5

28

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.54/10
Rating distribution

5

4

3

2

1

10

12

3

0

3

Pros
Everything is easily found and the functionality was good. Also, the customer service was the best thing, they have an on-call rep at all times which turns out to be helpful.
They continue to support and help us between the technical support always offering quick resolution, on-going help from our trainer to the visits from our Customer Success Representative.
I am so glad that we made the switch to Jonas Compete. The conversion experience was incredibly smooth thanks to the tireless work and dedication of their staff.
Cons
Was just put on hold for an hour to listen to irritating music, interrupted every 10 seconds with an equally irritating service announcement. This system has to be the slowest on the planet.
Poor layout, slow software, terrible customer service, high fees, limited functionality. I've seen several softwares when purchasing clubs and I would never use this one.
The appointment functions are confusing to use. Some of the fonts are difficult to see if you are showing a prospect.

Overall rating contenders

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Trey M.

Verified reviewer

51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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We've used other member management software in the past.

Reviewed 5 years ago
Pros

* Fantastic plan for on-boarding new clients * Their team really seems to care about the client. * I'm pretty sure that our trainer knew more about and understood our business better by the time we launched than some of our employees. * Continual improvement. They are regularly scheduling updates to make the product better. * Partnerships. The API allows us to connect with 3rd Party vendors to enhance the experience. * Compete on the Go.

Cons

I'm looking forward to COG being developed out further in the months ahead. I'd love greater reporting and perhaps booking through COG.

MM
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Mitch M.

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Compete is easy to use and has made our lives a lot easier here at the club.

Reviewed 5 years ago

Helps us manage our large membership base here at the club.

Pros

Everything is accessible in one place! It is also cloud based, so we are not needing to worry about losing everything in the event that our computers crash. I love how it is user friendly and very easy to navigate from category to the next.

Cons

We are trying to integrate the time clock feature into our payroll management software and it is proving to be a bit tricky, but the support team has been very helpful answering questions!

AR
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Anonymous Reviewer

Verified reviewer

Health, Wellness and Fitness, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Compete for Tennis Club Use

Reviewed 4 years ago

Overall, Compete does what we need it to do. Could it be easier and more streamlined? Yes. I would say if you are looking for software, be sure that you review all of your options and take your time reviewing all of the features Compete offers to insure it will work how you want it to for you and your company.

Pros

Tracking classes and enrollments is easy with Compete. Staff for the most part are friendly and helpful.

Cons

There are many times we have had to make our own "loopholes" to make the Compete work for us. There are many features in which we cannot take advantage of due to their strict structure. There isn't much room for customization, which I feel is important in our field since every independent facility operates differently.

TM
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Trey M.

Health, Wellness and Fitness, 201-500 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best Club Management Software We've Ever Used

Reviewed 6 years ago

I am so glad that we made the switch to Jonas Compete. The conversion experience was incredibly smooth thanks to the tireless work and dedication of their staff. The process went so well that I was a bit concerned that they were all about launching new customers and would forget us once we were up and running. In the six months since we launched, I've learned that I have nothing to fear. They continue to support and help us between the technical support always offering quick resolution, on-going help from our trainer to the visits from our Customer Success Representative. My only regret is that we did not make the move to Jonas sooner.

Pros

Ease of use, incredible customization, support from Jonas

Cons

More reports in COG would be great, further development of COG as whole

Vendor response

Trey, thank you so much for your feedback! I will make sure to get this information regarding COG over to our product development team!

SK
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Shannon K.

Health, Wellness and Fitness, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

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Used for 15 years customer service was not great

Reviewed 2 years ago

We stayed with them for 15 years and they served their purpose. Found a more customer oriented company for the last 6 years.

Pros

Easy to use simple format. A basic software that was great in the early 2000's. When they upgraded it wasn't as user friendly.

Cons

Having to manually do alot of things. Not able to schedule many tasks for an auto ahead of time.

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