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Epicor Service CRM Logo

Cloud-based service CRM solution

Last updated: March 2026

Epicor Service CRM Alternatives & Competitors (2026)

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Features


Pricing model


Devices supported


User rating


Organization types


Integrated with


Industry


Company size


Autorox logo

Auto Repair Workshops, Garage Chains, Fleets, Insurers.

learn more
logo
Autorox
logo
Epicor Service CRM

0.7

4.7

Value for money

4.0
899
per user/per year

Starting price

Empty state illustration for "No pricing info"

No pricing info

0.2

4.8

Functionality

5.0

Accounting

5/5

Accounting Integration

5/5

Appointment Scheduling

4.9/5

Top Features

Automated Responses

N/A

Calendar Management

N/A

Call Reminders

N/A

LiveAgent logo

Multichannel Help Desk Solution with Powerful AI Features

learn more
logo
LiveAgent
logo
Epicor Service CRM

0.7

4.7

Value for money

4.0
15
per user/per month

Starting price

Empty state illustration for "No pricing info"

No pricing info

0.4

4.6

Functionality

5.0

Account Management

5/5

Agent Interface

4.8/5

Activity Tracking

4.7/5

Top Features

Appointment Management

N/A

Appointment Scheduling

N/A

Automated Responses

N/A

Thryv logo

All-in-one management solution built for small business

learn more
logo
Thryv
logo
Epicor Service CRM
4.0

Value for money

4.0
244
flat rate/per month

Starting price

Empty state illustration for "No pricing info"

No pricing info

0.9

4.1

Functionality

5.0

Appointment Management

4.6/5

2-Way Messaging

4.5/5

Automated Publishing

4/5

Top Features

Alerts/Notifications

N/A

Automated Responses

N/A

Calendar Management

N/A

Marketing 360 logo

Marketing Platform For Small Business

learn more
logo
Marketing 360
logo
Epicor Service CRM

0.3

4.3

Value for money

4.0
Empty state illustration for "No pricing info"

No pricing info

Starting price

Empty state illustration for "No pricing info"

No pricing info

0.6

4.4

Functionality

5.0

Activity Dashboard

5/5

Alerts/Notifications

4.7/5

Access Controls/Permissions

4.3/5

Top Features

Appointment Management

N/A

Appointment Scheduling

N/A

Automated Responses

N/A

EngagePackage logo

Customer engagement software

learn more
logo
EngagePackage
logo
Epicor Service CRM

4.0

0.0

Value for money

4.0
149
usage based/per month

Starting price

Empty state illustration for "No pricing info"

No pricing info

5.0

0.0

Functionality

5.0

A/B Testing

N/A

Access Controls/Permissions

N/A

Activity Tracking

N/A

Top Features

Appointment Management

N/A

Appointment Scheduling

N/A

Calendar Management

N/A

Bitrix24 logo

All in one business management workspace

learn more
logo
Bitrix24
logo
Epicor Service CRM

0.2

4.2

Value for money

4.0
61
flat rate/per month

Starting price

Empty state illustration for "No pricing info"

No pricing info

0.7

4.3

Functionality

5.0

Activity Tracking

4.4/5

Access Controls/Permissions

4.2/5

Accounting

4/5

Top Features

Alerts/Notifications

N/A

Appointment Management

N/A

Appointment Scheduling

N/A

Efficy CRM logo

Pay-less for more. Europe's most flexible CRM

learn more
logo
Efficy CRM
logo
Epicor Service CRM
4.0

Value for money

4.0
49
per user/per month

Starting price

Empty state illustration for "No pricing info"

No pricing info

1.1

3.9

Functionality

5.0

Activity Dashboard

4/5

Access Controls/Permissions

3/5

A/B Testing

N/A

Top Features

Appointment Scheduling

N/A

Automated Responses

N/A

Calendar Management

N/A

Yalt logo

Boost customer loyalty. Drive growth with Yalt’s solutions.

learn more
logo
Yalt
logo
Epicor Service CRM
4.0

Value for money

4.0
49.9
usage based/per month

Starting price

Empty state illustration for "No pricing info"

No pricing info

0.7

4.3

Functionality

5.0

Campaign Planning

5/5

Activity Tracking

N/A

Advocate Management

N/A

Top Features

Appointment Management

N/A

Appointment Scheduling

N/A

Automated Responses

N/A

Kangaroo logo

An all-in-one Loyalty and Marketing Platform for businesses.

learn more
logo
Kangaroo
logo
Epicor Service CRM

0.6

4.6

Value for money

4.0
79
flat rate/per month

Starting price

Empty state illustration for "No pricing info"

No pricing info

0.3

4.7

Functionality

5.0

Access Controls/Permissions

5/5

Activity Tracking

4.9/5

Campaign Management

4.7/5

Top Features

Appointment Management

N/A

Appointment Scheduling

N/A

Automated Responses

N/A

XM for Customer Experience logo

Customer experience management (CXM) platform

learn more
logo
XM for Customer Experience
logo
Epicor Service CRM

0.5

4.5

Value for money

4.0
1500
/per year

Starting price

Empty state illustration for "No pricing info"

No pricing info

0.4

4.6

Functionality

5.0

Activity Dashboard

5/5

Access Controls/Permissions

4.6/5

Activity Tracking

4.5/5

Top Features

Appointment Management

N/A

Appointment Scheduling

N/A

Automated Responses

N/A

servis.ai logo

Powerful, easy-to-use BOMP your whole team will love.

learn more
logo
servis.ai
logo
Epicor Service CRM

0.8

4.8

Value for money

4.0
75
per user/per month

Starting price

Empty state illustration for "No pricing info"

No pricing info

0.5

4.5

Functionality

5.0

A/B Testing

N/A

Activity Tracking

N/A

AI/Machine Learning

N/A

Top Features

Automated Responses

N/A

Calendar Management

N/A

Call Reminders

N/A

Stames logo

Cloud-based customer service & team communication S

learn more
logo
Stames
logo
Epicor Service CRM

1.0

5.0

Value for money

4.0
12.99
per user/per month

Starting price

Empty state illustration for "No pricing info"

No pricing info

5.0

Functionality

5.0

Access Controls/Permissions

N/A

Activity Tracking

N/A

Alerts/Escalation

N/A

Top Features

Appointment Management

N/A

Appointment Scheduling

N/A

Automated Responses

N/A

GoReminders logo

Text & email reminders for appointments, meetings & more

learn more
logo
GoReminders
logo
Epicor Service CRM

0.6

4.6

Value for money

4.0
8
flat rate/per month

Starting price

Empty state illustration for "No pricing info"

No pricing info

0.3

4.7

Functionality

5.0

Access Controls/Permissions

5/5

Alerts/Notifications

5/5

Appointment Management

4.9/5

Top Features

Automated Responses

N/A

Calendar Management

N/A

Call Reminders

N/A

Freshdesk logo

Online helpdesk system and customer service software

learn more
logo
Freshdesk
logo
Epicor Service CRM

0.4

4.4

Value for money

4.0
19
per user/per month

Starting price

Empty state illustration for "No pricing info"

No pricing info

0.7

4.3

Functionality

5.0

Activity Dashboard

4.9/5

Alerts/Notifications

4.5/5

Activity Tracking

4.4/5

Top Features

Appointment Management

N/A

Appointment Scheduling

N/A

Automated Responses

N/A

Weave logo

Customer communication and appointment scheduling solution

learn more
logo
Weave
logo
Epicor Service CRM

0.1

4.1

Value for money

4.0
Empty state illustration for "No pricing info"

No pricing info

Starting price

Empty state illustration for "No pricing info"

No pricing info

0.7

4.3

Functionality

5.0

Activity Tracking

4.6/5

Activity Dashboard

4.5/5

Appointment Management

4.4/5

Top Features

Automated Responses

N/A

Calendar Management

N/A

Call Reminders

N/A

EngageBay CRM logo

Integrated sales & marketing software for growing teams

learn more
logo
EngageBay CRM
logo
Epicor Service CRM

0.7

4.7

Value for money

4.0
14.99
per user/per month

Starting price

Empty state illustration for "No pricing info"

No pricing info

0.4

4.6

Functionality

5.0

A/B Testing

5/5

Activity Tracking

5/5

Alerts/Notifications

4.8/5

Top Features

Appointment Scheduling

N/A

Automated Responses

N/A

Calendar Management

N/A

Freshchat logo

Live Chat software for modern messaging

learn more
logo
Freshchat
logo
Epicor Service CRM
4.0

Value for money

4.0
69
per user/per month

Starting price

Empty state illustration for "No pricing info"

No pricing info

1.0

4.0

Functionality

5.0

API

5/5

Automated Routing

5/5

AI/Machine Learning

4.5/5

Top Features

Appointment Management

N/A

Appointment Scheduling

N/A

Calendar Management

N/A

Zoho CRM logo

Customer relationship management solution

learn more
logo
Zoho CRM
logo
Epicor Service CRM

0.3

4.3

Value for money

4.0
14
per user/per month

Starting price

Empty state illustration for "No pricing info"

No pricing info

0.7

4.3

Functionality

5.0

Activity Dashboard

4.6/5

Access Controls/Permissions

4.5/5

Alerts/Notifications

4.4/5

Top Features

Appointment Management

N/A

Appointment Scheduling

N/A

Automated Responses

N/A

Zendesk Suite logo

AI powered customer service across all channels

learn more
logo
Zendesk Suite
logo
Epicor Service CRM

0.2

4.2

Value for money

4.0
39
per user/per month

Starting price

Empty state illustration for "No pricing info"

No pricing info

0.6

4.4

Functionality

5.0

Account Management

5/5

Archiving & Retention

4.6/5

Activity Dashboard

4.6/5

Top Features

Appointment Management

N/A

Appointment Scheduling

N/A

Automated Responses

N/A

Tidio logo

Aill-in-one customer support software with AI features

learn more
logo
Tidio
logo
Epicor Service CRM

0.5

4.5

Value for money

4.0
24.17
flat rate/per month

Starting price

Empty state illustration for "No pricing info"

No pricing info

0.4

4.6

Functionality

5.0

Activity Tracking

5/5

AI/Machine Learning

4.6/5

Alerts/Notifications

4.6/5

Top Features

Appointment Management

N/A

Appointment Scheduling

N/A

Automated Responses

N/A