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franpos

3.5
(26)

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POS solution for salons, retail outlets and restaurants

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franpos Pricing, Features, Reviews and Alternatives

franpos FAQs

Q. What type of pricing plans does franpos offer?

franpos has the following pricing plans:
Starting from: $199.00/month
Pricing model: Free, Subscription
Free Trial: Available

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Q. Who are the typical users of franpos?

franpos has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business

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Q. What languages does franpos support?

franpos supports the following languages:
English

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Q. Does franpos support mobile devices?

franpos supports the following devices:
Android, iPad, iPhone

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Q. Does franpos offer an API?

Yes, franpos has an API available for use.

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Q. What other apps does franpos integrate with?

franpos integrates with the following applications:
Adobe Commerce, PayPal, QuickBooks Online Advanced, Avalara, Square Payments, SAP Business One, Mailchimp, Worldpay POS

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Q. What level of support does franpos offer?

franpos offers the following support options:
24/7 (Live rep), Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum

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franpos product overview

Price starts from

199

Per month

Flat Rate

What is franpos?

Franpos is a cloud-based franchise POS (point of sale) system, which assists businesses of all sizes with payment processing and sales tracking. Key features include rewards management, item tracking, customer targeting, loyalty programs, royalty calculation, time tracking and appointment booking.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
Knowledge Base
Chat
Email/Help Desk
Phone Support
FAQs/Forum

Training options

Documentation
Live Online
Videos
Webinars

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Starting from

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franpos pricing information

Value for money

3.3

/5

26

Starting from

199

Per month

Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

franpos features

Functionality

3.6

/5

26

Total features

59

5 categories

Most valued features by users

Inventory Management
Activity Dashboard
Multi-Location
Order Management
Point of Sale (POS)
Reporting/Analytics
Third Party Integrations
Sales Reports

Functionality contenders

franpos users reviews

Overall Rating

3.5

/5

26

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6.83/10
Rating distribution

5

4

3

2

1

9

5

6

3

3

Pros
The iConnect team was very responsive to all my requests, I've been very happy with the system so far. I love that they provide a free companion iPad app as well.
Their inventory management system is awesome. It's definitely a good fit for retailers such as myself.
Easy to find items on the register if the barcode does not scan. The loyalty program is great since it can also track receipts from prior purchases to know what the customer previously purchased.
Cons
Online system and in store system disconnected almost daily causing chaos with lost orders and missing tickets.
I was charged 4 times for the purchase and could not get a return phone call regarding this. It constantly shuts down and the hardware they say it will work with is false.
Having to have special log-ins for each of our locations to do inventory. Letting the inventory count go into the negative even when you have this feature turned off.

Overall rating contenders

MS
AvatarImg

Mala S.

Cosmetics,

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Best pos system for small businesses

Reviewed 6 years ago

Using iconnect has made every task so easy, from creating customer profiles, to inventory control, sales and transactions!

Pros

The ease of use and the simplicity of icons

Cons

Sometimes the speeds with the data sync can be challanging

KW
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Kristen W.

Retail, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

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FranPOS Retail

Reviewed 4 years ago

I have not had any major issues with this program. It does a lot of updates that does not pertain to my business.

Pros

Easy to find items on the register if the barcode does not scan. The loyalty program is great since it can also track receipts from prior purchases to know what the customer previously purchased. It can also set up text marketing.

Cons

It does not automatically override discounts in order to give customer the best discount. Random items pop up on the screen when checking out a customer. The “hide keyboard” button doesn’t show up when creating a new gift card.,

JF
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Jess F.

Retail, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Would not recommend this company to my worst enemy.

Reviewed 23 days ago

Imagine the worst possible software you have ever used in your life. That described my overall experience.

Pros

Can't pick one if I tried. Literally disappointed by every single feature of this company and it's software.

Cons

-Online system and in store system disconnected almost daily causing chaos with lost orders and missing tickets. -None of the reports function the way they should and they didn't communicate or track properly across locations. -Customer service was a 1800 number where you would literally wait for hours on end (even though we were promised a dedicated support person). -Alleged universal loyalty and marketing malfunctioned all the time and sent out repetitive spam emails to our clients regularly.

JC
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Josephine C.

Consumer Services, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Easy to use and value for the money

Reviewed 6 years ago

It is overall very easy to use and the cost is very reasonable. They customized to the company's products and services and reports are very easy to pull. The only few things I have noticed that needs to be fixed are: - gift cards cannot put in dollar value if you are working from a computer / only works on iPad - Credit cards are not run with the program (it is separate so you have to click Outside Payments) - Customers created on a laptop may not be synced with the customers created on the iPad

Pros

Easy to use and good reporting functionality

Cons

There are little glitches here and there but they can be bypassed on daily operations.

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Tara L.

Retail, 201-500 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Great Product!

Reviewed 4 years ago
Pros

I loved that this product has so many different features like payroll, scheduling employees and booking appointments.

Cons

It took a bit to get used to but no issues otherwise.

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