MyCuts Pricing, Features, Reviews & Comparison of Alternatives

MyCuts

Booking & inventory management for salons

4.59/5 (88 reviews)

MyCuts overview

What is MyCuts?

MyCuts is an online booking management and scheduling solution for hair salons which is available on desktop or mobile devices through native iOS and Android apps. Designed to aid hair stylists and other beauty professionals with managing their daily schedule, MyCuts provides an efficient way to track daily appointments, view client history, and automate tasks such as reminders and inventory tracking.

Appointments can be scheduled into the MyCuts system using the calendar tool which can be viewed by month, by day, or in list format. Appointments are color-coded to highlight which stylist they are assigned to, and employees can filter their appointments by upcoming, current, or completed. Tasks such as sending reminders and appointment confirmations can be automated to avoid no-shows, with SMS and email messages automatically triggered at a pre-defined time before appointments. In order to avoid the input of duplicate or similar information, recurring appointments can be setup for regular customers and existing appointments can be rearranged with ease.

MyCuts facilitates client management with features including a searchable client database of profiles for each client including contact details, booking history, preferences, allergies, and more, in order to provide a more personalized service. Contact lists can be imported from existing phone contact lists, and clients can be contacted directly through the MyCuts system via call, text, or email.

The inventory database within MyCuts allows users to keep track of retail inventory with indicators to differentiate between ‘stocked’, ‘low’, and ‘reorder’ levels of stock. Users can search the database for items and view details such as price, description, supplier, stock levels, and more. Stock can be added and removed from the system as needed and availability levels are automatically updated when sales are made.
www.mycutsapp.com

Pricing

Starting from
$14/month
Pricing options
Free
Subscription
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada, United Kingdom, Australia, China and 5 other markets, India, Japan, Germany, Brazil, Mexico

Supported languages

English
MyCuts screenshot: MyCuts can be accessed on any deviceMyCuts DemoMyCuts screenshot: The calendar view gives users an overview of their appointments by day or monthMyCuts screenshot: Employees can view their daily appointmentsMyCuts screenshot: Inventory stock can be tracked with indicators for 'stocked', 'low', or 'reorder' levelsMyCuts screenshot: Clients can be managed from the client database and sorted by those with appointments scheduledMyCuts screenshot: Reminders and confirmations can be sent out automatically via SMS or emailMyCuts screenshot: Inventory item files provide information such as price, description, supplier, and moreMyCuts screenshot: Client files include contact information, allergies, appointment history, and more

MyCuts user reviews

Value for money
Features
Ease of use
Customer support
  4.5
  4.4
  4.6
  4.5
Anonymous

Have been using the app for 1 year now and love it.

Used daily for 6-12 months
Reviewed 2018-04-27
Review Source: Capterra

Pros
The confirmations and the reminders. Saves a stylist from missed appointment s and a lot of time. I also like the recurring appointments as I have customers that book every 4 weeks.

Cons
When I make an appointment the time seems to not stay at the set time on the first attempt and I have to renter the correct time.

Response from MyCuts


Hello and thank you for your review! Please check out our latest update to our iOS app. We greatly improved the appointment time selection issue. Please email us at [email protected] for further assistance.

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Claire Wertin

Very user friendly, some bugs though.

Used daily for 1-2 years
Reviewed 2018-04-24
Review Source: Capterra

Pros
I like that I can add a new client from my phones contacts. I love that is also send reminder texts for me so I don't have to.

Cons
I don't like that the phone number isn't auto drafted over from my contacts when adding a new person. So if I need to text then from the app, I have to copy and paste the number into MyCuts. I have had a few wrong numbers in my records within my cuts because of this. And there seems to be a problem with the function that puts the time and date on the appointment. I have had clients text me many times to make sure I had the date correct rather than the one that that was sent to them in the reminder. And lastly, I think that if you change an appointment time the same day, it should ask you before sending the client another reminder. They usually understand what is happening as far as the time change because I have contacted them to move them up or down. I have had clients find it very irritating that the app send that many more reminders the same day.

Response from MyCuts


Claire, thank you for such a thorough review! Please check out the latest update to our iOS app that greatly improves the appointment time selection issue. Please email us at [email protected] so we can get more details on the phone number issue so we can help out.

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Anonymous

My Cuts Review

Used weekly for 2+ years
Reviewed 2019-11-28
Review Source: Capterra

Overall experience, it's just okay. Needs a major facelift.

Pros
This software comes in the form of an app. I did enjoy the fact that I can schedule client's right from my phone. I also can leave comments about their specific service and what exact service I performed on them. I also enjoy the feature that prevents double booking. So I am not overlapping clients'and I can schedule each client woth the appropriate length of time. Also, I am able to search them by phone number, which I liked.

Cons
Well, to be honest, the software tends to crash a lot. I think an update would really suit it well. Also, because it is an app, you have to have a decent working tablet or phone, or it will just crash.

Response from MyCuts


Anonymous reviewer, we're sorry to hear that you experience MyCuts crashing so much. Although we pride ourselves for having one of the lowest crash rates in the industry, it unfortunately still happens sometimes, and for others more frequently. Please email us at [email protected] to provide us with more details so we can fix it! Thanks!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

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shannon dettrow

Best app for salon bookings

Used daily for 6-12 months
Reviewed 2019-05-30
Review Source: Capterra

I have tried a couple other apps, but MyCuts is the best in every way. It’s easy to use. Keeps me organized, and on top of my business.

Pros
I like how easy it is to use. Down to the smallest detail, I can personalize everything.

Cons
I think the service scroll down should be right under the date ( when booking something) currently it gets lost near the bottom

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Leigh Brenner

Easy and efficient!

Used daily for 6-12 months
Reviewed 2018-04-26
Review Source: Capterra

My clients love using their phones for their calendar. And if they forget they love the back up text message remimder!

Pros
Super fast to use! I love that my clients get their text messages up to 3 days before their appointment! I love that they can confirm their appointments over text or email!

Cons
I would like to be able to look up a client and see when their last visit was. I would like to be able to add a new client in right away on the schedule. Instead of adding them to the client list, then going back to the day I want them and adding them to the scheduled date.

Response from MyCuts


Leigh, thank you for your nice review! We wanted to let you know that you don't have to add a client through the client list. When you make a new appointment, tap "(select client)" and then tap the plus button if it's a new client. This will also add them to the client list. Please email us at [email protected] for more assistance.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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MyCuts pricing

Starting from
$14/month
Pricing options
Free
Subscription
Free trial
View Pricing Plans

100% free to use up to 25 clients. Upgrade for unlimited clients.

Standard plan: $14/month with unlimited appointments and 1 stylist.

Premium plan: $24/month with unlimited appointments and unlimited stylists.

MyCuts features

Customer History
Inventory Tracking

API (123 other apps)
Activity Dashboard (137 other apps)
Automatic Notifications (113 other apps)
Billing & Invoicing (110 other apps)
Customer Database (116 other apps)
Discount Management (113 other apps)
Electronic Payments (96 other apps)
Employee Management (113 other apps)
Inventory Management (184 other apps)
Loyalty Program (134 other apps)
Multi-Location (134 other apps)
Order Management (139 other apps)
Order Processing (96 other apps)
POS (175 other apps)
Promotions Management (89 other apps)
Reporting & Statistics (177 other apps)
Sales Reporting (107 other apps)
Third Party Integration (115 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for MyCuts

Key features of MyCuts

  • Booth rental
  • Recurring appointments
  • Inventory item files
  • Automatic backup
  • Automatic reminders
  • Calendar management
  • Contact database
  • Customer history
  • Data import
  • Email notifications
  • Inventory tracking
  • Product catalog
  • Recurring tasks
  • Referral tracking
  • Search functionality
  • SMS integration
  • Order confirmation
  • Retail inventory management
  • Stock management
  • Team calendars
  • Filtered views
  • Personalized profiles
  • Facility scheduling
  • Availability indicator
  • Job scheduling
  • Booking management
  • Customer experience management
View All Features

Benefits

Send customizable text and email appointment confirmations and reminders to clients automatically and create recurring appointments so that clients can be reminded of their next appointment.

Track appointments, clients and inventory all from one platform. Stylists can manage appointments through a calendar view by day, month, or list view.

Run reports to automatically total appointment sales within a customized date range, and generate reports on inventory sales within a given date range.

Track detailed information about clients, such as email, phone, allergies, occupation and more. Appointment history is available for all clients so that a personalized experience can be provided based on preferences.

Organize inventory by category and name. Stock levels are automatically calculated so products can be filtered by 'stocked', 'low' or 'reorder'. Detailed information can be entered for inventory, including, model, supplier, manufacturer, location, and more.