PodiumIO Pricing, Features, Reviews & Comparison of Alternatives

PodiumIO

All-in-one business management for home services

4.91/5 (11 reviews)

PodiumIO overview

What is PodiumIO?

PodiumIO is an all-in-one business management solution for home services such as maid services, car wash businesses, pet services, tutoring, lawn care, handyman services, and more. The cloud-based solution allows users to manage customers, bookings, sales, marketing, payments, and more from one platform. It offers features including real-time pricing, online booking management, social media integration, conversion tracking, quote management, appointment scheduling, dispatch management, availability tracking, and marketing.

PodiumIO is designed to help service businesses acquire new customers by providing the tools to build unlimited, customized booking pages, offer real-time, personalized pricing quotes to website visitors, process electronic payments, and embed request-a-quote (RAQ) forms on business websites. Users can also integrate with social channels to route leads to booking pages and enhance conversions. Appointments can be scheduled using the calendar tool and the drag and drop interface allows users to add, reschedule, and cancel appointments instantly. Service staff can also access the calendar to see, at-a-glance, where they need to be for jobs, and at what time. The auto-dispatching functionality assigns jobs to service staff automatically and prioritizes jobs based on predefined parameters.
get.podiumio.com

Pricing

Starting from
$59/month
Pricing options
Free
Subscription
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada

Supported languages

English
PodiumIO screenshot: PodiumIO automatic dispatchingWelcome To PodiumIO | The Best All-In-One Home Service SoftwarePodiumIO screenshot: PodiumIO booking managementPodiumIO screenshot: PodiumIO calendar managementPodiumIO screenshot: PodiumIO online payment processing

PodiumIO user reviews

Excellent
10

Very good
1

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.9
  4.8
  4.9
  5.0
Fadi Fadel

Why I use PodiumIO

Used daily for 6-12 months
Reviewed 2019-09-28
Review Source: Capterra

This software really pays for itself, if you can get one recurring customer for one cleaning a month, the software has already paid itself off. That's just the ability to book online, not even considering the time it saves with administration tasks. I highly recommend it.

Pros
I wish I could give PodiumIO more than 5 stars! I use this product every day to run my cleaning business. It’s truly an end-to-end solution for home service businesses: I got a professional website live and hosted in a couple of days. It’s complete with personalized pricing & booking pages with an integrated calendar, so my customers can now schedule in real-time. Also, I can now process call-ins in seconds, quickly dispatch my employees, and process payments. Besides the fact that it helps me manage nearly every facet of my business, their customer service is the best I’ve ever worked with! Franc helped me set everything up so I could start and grow my cleaning business with ease. He obviously has a lot of experience understanding home services and our particular needs. It’s by far the most customizable software on the market, the booking profiles, online payments, customer profiles, notes, the ability to process call-in customers, create employee profiles and priority dispatching, it all continues to impress me! I’m a few months in and my business has already grown to 8 employees and there’s absolutely no way I could have gotten this far without the platform! Now I get to use this platform to its fullest ability using features like employee schedule management, auto-dispatching, and expanding my services and services areas. It’s really exciting!

Cons
When I use it on my phone I find the calendar to be a bit tight. Though I know they’re working to make it easier to use.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Natalia Rezonov

Best Value Software

Used daily for 6-12 months
Reviewed 2019-09-12
Review Source: Capterra

Amazing experience so far! The team keeps launching new features that continue to impress me, my cleaners, and my customers. I’m really looking forward to seeing what will happen next! If you’re in the home service industry you should definitely connect with them! "

Pros
Versatility and Full Service! PodiumIO has completely harmonized my cleaning business and given me a structure to build around. I built my lovely website (which they host), their customizable booking pages are the best I’ve seen, and I use the calendar/software every day! Essentially my customers can find me online, book and pay online, and then get scheduled (even auto dispatched) right inside PodiumIO. Or, when I have call-in or on-premise customers I can build their custom orders instantly! It's truly all-in-one! I’ve gotten to the point of a well-oiled machine. I’ve customized the SMART calendar to create color-coordinated teams and then I can dispatch and organize extremely effectively. Every Sunday I do the majority of any unscheduled dispatching for the next week, send notifications to my employees, and that’s already a ton of time saved. Plus booking profiles, customer profiles, zip code filtering, customer reminders, fantastic tech support, and much more make this software well worth the money. Really Impressed!

Cons
The U.I can be tricky at first, but once you learn it it's quite intuitive.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Thomas Henry

Great company and product

Used daily for less than 6 months
Reviewed 2020-10-06
Review Source: Capterra

The company and their staff are outstanding. Super responsive, very helpful and just overall great people to work with.

Pros
Software is flexible and easy customized, quick learning curve, and gives lots of options for different services.

Cons
Software is great, no cons at all. They seem to be continuing to update and add on new features.

Response from PodiumIO


Thanks for the great review. We are looking forward to watching TerraClean grow.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Cheryl Klein

Choosing the right fit

Used daily for less than 6 months
Reviewed 2019-10-05
Review Source: Capterra

Informative, patient, and invested. Franc and his team have all assisted in making my experience with podiumio a successful one.

Pros
The ability to be flexible to my industry / needs

Cons
Not having 100% of the features I use to operate My business.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Zibusiso Tshuma

Amazing service

Used daily for 1-2 years
Reviewed 2019-09-15
Review Source: Capterra

Fantastic software that has helped me take my business to the next level! They live up to their motto of being High Tech & High Touch. They always get on the phone with me when I need them to."

Pros
PodiumIO is fantastic! It's so good I decided to take my time to write this review! They’ve completely harmonized my family's massage business. The websites are easy to set up and PodiumIO does all the work for you. The booking pages are highly customizable and perfect for my massage therapy business. Customers can now book us directly via our social sites, they choose their massage, time, extras, and then pay online. PodiumIO’s customer service is great too, they helped me set it up in no time!

Cons
Can’t think of anything I don't like really.

Response from PodiumIO


Zibusiso, thanks for the positive feedback and for 2 years of loyal trust in PodiumIO and our team. Franc

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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PodiumIO pricing

Starting from
$59/month
Pricing options
Free
Subscription
Free trial
View Pricing Plans

PodiumIO offers three tiers of pricing including a free forever plan which includes 1 user admin, 5 web bookings, and 5 payment transactions. The Start plan costs $59 per month (or $79 per month with the website option) and includes unlimited user admins, web bookings, and payment transactions. The Grow plan costs $109 per month (or $129 per month with the website option) and includes all of the features of the Start plan plus priority 24/7 support, unlimited service providers, and more.

PodiumIO features

Billing & Invoicing
Customer Database
Customer History
Electronic Payments
Employee Management
Multi-Location
Promotions Management

API (118 other apps)
Activity Dashboard (127 other apps)
Automatic Notifications (111 other apps)
Discount Management (109 other apps)
Inventory Management (175 other apps)
Inventory Tracking (142 other apps)
Loyalty Program (131 other apps)
Order Management (128 other apps)
Order Processing (90 other apps)
POS (168 other apps)
Reporting & Statistics (167 other apps)
Sales Reporting (105 other apps)
Third Party Integration (105 other apps)

Videos and tutorials

Additional information for PodiumIO

Key features of PodiumIO

  • Access Controls/Permissions
  • Appointment Reminders
  • Appointment Scheduling
  • CRM
  • Calendar Sync
  • Calendar/Reminder System
  • Client Database
  • Customer Management
  • Email Marketing
  • Gift Card Management
  • Key Management
  • Live Chat
  • Mobile Payments
  • Online Booking
  • Online Payments
  • Payment Processing
  • Practice Management
  • Quotes / Estimates
  • Quotes/Estimates
  • Quotes/Proposals
  • Recurring Appointments
  • Reporting/Analytics
  • Room Booking Management
  • Service History Tracking
  • Staff Management
  • Time Tracking
View All Features