SiteLink Web Edition - 2026 Pricing, Features, Reviews & Alternatives

Reviewers appreciate SiteLink Web Edition's electronic payments capabilities. They report that it allows tenants to pay online, even on mobile devices, which has significantly reduced past-due accounts. Users indicate that the system handles transactions efficiently, updating important customer information and processing daily deposits. They find the ability to send letters directly to tenants regarding credit card issues helpful. However, some users mention occasional bugs and difficulties with ACH history and online payment processes. Of the 19 SiteLink Web Edition users who gave detailed accounts of their use of Electronic Payments, 100% rated this feature as important or highly important.

Reviewers highlight SiteLink Web Edition's customer management capabilities. They find it versatile, allowing managers to add or delete rent periods, discounts, and manage customer information online. Users appreciate the ease of sending correspondence and keeping detailed notes, which simplifies follow-up and legal processes. They report that the software is programmed to facility specifications, enhancing customer satisfaction. However, some users mention difficulties navigating the software and issues with saved notes and signed leases disappearing. Of the 16 SiteLink Web Edition users who gave detailed accounts of their use of Customer Management, 94% rated this feature as important or highly important.

Reviewers value SiteLink Web Edition's document management capabilities. They report that it allows them to keep all documents in one place, easily edit, locate, and distribute them. Users appreciate the ability to customize documents to fit their business needs and the ease of creating and signing documents electronically. They find it helpful for tracking rental rates and financial status. However, some users mention challenges with creating visually appealing documents and occasional issues with missing leases. Of the 15 SiteLink Web Edition users who gave detailed accounts of their use of Document Management, 93% rated this feature as important or highly important.

Reviewers find SiteLink Web Edition's billing and invoicing capabilities helpful. They report that it simplifies the process of sending out invoices and tracking payments. Users appreciate the ability to notify tenants of balances through multiple methods and the clear itemization of invoices. They indicate that the system is easy to set up and operate, with options for email invoicing and automatic programming. However, some users mention difficulties with invoice customization and unprofessional invoice appearance. Of the 21 SiteLink Web Edition users who gave detailed accounts of their use of Billing & Invoicing, 86% rated this feature as important or highly important.