Storemapper Reviews

Lots of map customisation options, ease of synchronisation with stores database. In a couple of cases when I had to contact customer support, the experience was outstanding.

Seriously can't think of anything. Maybe an option to connect to a SQL database would be great once we reach a greater number of available stores.

We sell to retail stores under several brand names the stores may sometime carry one or more brands - the beauty of this app is that I could use the filtering feature and with great was assign the retailers to the brands. This is more than just an average app - it has a lot of differentiating values! The customer service has been personable and highly responsive.

The need for the map caching separately from a third party - which at first was just Google - now there is another provider that isn’t Google so that was an improvement .

Hi Vanessa, An awesome review! Thanks for that! We're really glad you're enjoying Storemapper and appreciate your detailed Pros & Cons, very useful! We have a lot going on now on Storemapper, so hopefully, you'll be enjoying it even more :) Yours, Iris

Storemapper was great for my association to funnel customers to my members. It was easy to set up and update monthly.

Which there had been a better option to integrate with our website so that the mapping would of been realtime with current members.

Very easy to set up and customise the map. Customer service is very responsive and helpful. Low costs.

After setting up a partner account, you will need to assign an email address for each of your child account. I have 5 child accounts and I don't possibly have 5 active email address and this could be made a lot easier.

We love how easy it was to set up and make frequent updates which we do quite a lot for these two music holidays....we have over 2500 locations in our Storemapper database and at anytime time close to 1,000 of these locations are being displayed on the Map for Teach Music Week (March) and/or Kids Music Day (October).

We've utilized StoreMapper for both Teach Music Week and Kids Music Day for 4 years now and nothing negative to report at this time...

It is easy to install, use, and manage. Customer support is very responsive.

We had some initial issues setting up the API keys, but the customer support team set us up in minutes.

Storemapper is easier to use in regards to setting up the account and adding in entries into the system. The customer service is second to none, they are quick to response and always find a solution to any problem that arises, no matter how big or small.

There are a couple small issues / missing features that would make this product better. The main one being multiple account logins. We have a large dealer network which is handled regionally. Without multiple access maintenance now falls to one user. This is somewhat rectified using the Drive Sync feature, but we have to customise our spreadsheet in order for it to suit the data upload

Easy to use and delivers what I need. I have a very specific use case and the team is always there to help.

Not really... maybe a more slick, smoothed out display and cms? Not dealbreakers at all.

So simple to add or delete a store and it’s east to setup

Don’t have any negative comments of the software

Storemapper makes it easy to update our website. I like that they use google sheets so our team can make updates as they are needed.

I do not have any issues with Storemapper.

Very good app and I recommend it. The basic premise of pasting embedded code to run the script is straightforward as long as you read the instructions. Our store location page on our website works great with an intuitive search bar for address or zip, with an accompanying Google map.

The dependency on Google for the APIs. The app and the instructions for using it are fine, but Google seems to make everything more complex that it needs to be.

Ease of use and spreadsheet control. Customisation

Lack of inbuilt map layer options - although it is connected to a third party that is easy to implement.

Hi Lloyd, Thanks for finding some time and leave this review! Greatly appreciate it! I'd like to learn more about inbuilt map layer options and your requirements around this. We're planning to add new awesome features to Storemapper, so would love to hear your ideas. Will talk to you soon) Yours, Iris

Ease of integration, plenty of help docs and videos, prompt and efficient support.

Can't fault the product or the support. A++++

Ease of use, with the sync feature for Google Docs, updating is a snap. Genuinly friendly and capable customer service Clean map design, with easy search features.

Haven't found one yet!

Ease of use, customer support, consistent performance

Google mapping doesn't work so well with international addresses

Easy to use for our consumers, and their customer support is incredible

Could have different map styles - different shapes/colours for example

The user experience of adding locations and editing items on the map is easy.

When Google makes updates I needed to reach out to customer support to fix the integration, but they were quick to respond and resolve the matter.

very quick responses when i had issues and always friendly!

nothing to say, works all just fine and the team is great.

Ease of installation and use. Superior Customer Service!

There is nothing about this product we do not like.

The app is easy to setup and use. Very knowledgeable and friendly customer service. Thanks to [SENSITIVE CONTENT HIDEDEN] for jumping into Zoom and resolved in less than 5 mins!

Maybe offer a free version for <50 locations.

I love how easy it is to make updates with our store listings. Any time I've experienced issues getting new website links added the customer support team resolves the issue quickly.

We are limited to what we can add in terms of images and number of website links.

Great, responsive customer service. Great looking store mapper.

I was struggling a bit with the implementation but the support team was always there for me.

Hi Jana, Thanks for finding some time to submit your review and thanks for giving us top rank, wow! I shared that with the team and we really appreciate that. We're happy to help you out, so come by :) Yours, Iris

Ease of Implementation Does exactly what it claims to do User friendly interface inexpensive compared to other solutions Seemless integration with our BigCommerce Store Front

Minimal customization available I don't have any other Cons

Ease of use from a customer perspective

Has gone down several times but support was able to help fix

Ease of use and cost. We use it in a very unconventional way and it allows our clients to be represented on our website. Customer support has a great response time and they are very knowledgeable. Would recommend to any small, med or large sized business.

I really don't have any issues that I can report.