SimpleSpa Pricing, Features, Reviews & Comparison of Alternatives

SimpleSpa

Salon & spa management solution

4.97/5 (34 reviews)

SimpleSpa overview

SimpleSpa is a cloud-based salon, spa & medi-spa management software which enables users to manage customers, appointments, staff schedules, payments, discounts, expenses, and more. The system is designed for appointment-based businesses of any size and includes an integrated point of sale (POS) system, online booking buttons, and credit card processing capabilities.

SimpleSpa gives each business their own booking page, where clients can book an appointment online, and users can also embed a ‘Book Now’ button into their own website. Booking confirmation emails are automatically sent out to clients, with a link to add the appointment to their personal calendar. Customizable reminders can be sent out by email or SMS to reduce no-shows, and appointments are color-coded on the built-in calendar according to their status. Multiple appointments can be booked per client, with automatic consolidation into a single transaction at the checkout, and SimpleSpa also supports the sale of bundled service packages.

The integrated POS system in SimpleSpa allows users to sell gift cards and products, with automatic inventory updates, transaction recording, and credit card processing. Users can also add percentage discounts to any transaction, with the discounted amount recorded automatically. All receipts and transactions are associated with specific appointments, and can be viewed from the appointment record or the client’s profile. The dashboard gives users a daily overview of appointment stats, transactions, revenue, expected arrivals, cancellations, and more.
www.simplespa.com

Pricing

Starting from
$10/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States

Supported languages

English
SimpleSpa screenshot: Appointments can be color-coded by status in the SimpleSpa calendarSimpleSpa screenshot: The schedules for all staff can be viewed in the SimpleSpa calendarSimpleSpa screenshot: SimpleSpa DashboardSimpleSpa screenshot: Users can view all expected arrivals, as well as any cancellations or unconfirmed appointmentsSimpleSpa screenshot: Clients can book their appointments onlineSimpleSpa screenshot: Multiple services can be offered to clients through SimpleSpaSimpleSpa screenshot: The built-in point of sale (POS) system allows users to process cash and credit card paymentsSimpleSpa screenshot: Percentage discounts can be applied to transactions, and clients can also pay with gift certificates

SimpleSpa reviews

Excellent
33

Very good
1

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.8
  4.9
  5.0
  5.0
Melina Kanaras

Professional software & Easy to use

Used daily for 6-12 months
Reviewed 2016-10-29
Review Source: Capterra

I think my title says it all, we are all very happy using this software my choice was first made in our salon a few months ago in Greece and now in Portugal that we opened up I cannot be more happy with this decision. My front desk needed only to know how to use a computer, because SimpleSpa is very easy to use booking was done with no training. And the wonderful part is that I can be anywhere in the world and monitor exactly what is going on in each store, planning on opening more in another country and this software is the software I now recommend for anyone starting their business.We made a request for invoicing to be adjusted with something for Greece, and they did it for us with no additional charge. I would get this service in the past with something that would cost more and have probably less features, let alone that now I work solely off my iPad and I have setup my front desk with iPads too accessing the SimpleSpa page so I have reduced the cost of all my hardware

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Maria Balonga

Working like a clock

Used daily for less than 6 months
Reviewed 2016-10-25
Review Source: Capterra

I am very meticulous with our selections, and our dutch nail bar needed to start sending out reminders both to improve my relation with my growing customers and second to be more productive. I tried a few software like Shedul, Acuity and then SimpleSpa - shedul I read was backed by a company called surge ventures which seems to have stopped doing business and there was no phone support second there was acuity which looked nice at first, but lacked features and was actually harder to use but not awfully hard, I took another swing and also tried out SimpleSpa software and I found everything I needed to run my appointments and most importantly send reminders as Texts and as Emails which they actually get delivered (shedul delivered one out of every 3 and I didn't have a way to check if they had been sent out etc.). Well to make a long story short and my lesson which I want to pass on, is first there is no such thing as free software especially when you want to have something to run your business, second try this software, it is excellent, the customer care people are always helping us (we wanted to embed on our site and they helped us right away), and finally the price was more than reasonable which I don't have to worry about it.We can see which SMS messages have been delivered, and is very easy use of booking

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Gina Davis

EASY & LOVING THIS SOFTWARE

Used daily for 6-12 months
Reviewed 2016-12-09
Review Source: Capterra

First class service all the way, all I wanted was to know that if I had an issue someone would reply to my boutique. And you guys deliver. thank you for being pros at what you do. We moved from an expensive program we had, and tried a few free ones but let me be honest I don't trust the free stuff, you get it, rely on them and all of a sudden they either close or start charging you an arm and a leg. My decision to go with simple spa was your easy in use environment and awesome client service.I am able to custom make my email reminders I am using SMS notifications which is great my clients love it I can use my existing gift cards and also recharge client cards They added my customers for me free of charge

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Lisa Tyler

Great reminder system, great for our team

Used daily for 6-12 months
Reviewed 2017-01-17
Review Source: Capterra

We started using simple spa in the summer. It took us just a few minutes to get started, any questions we had were answered very quickly. What I like the most is our staff gets a text with the appointments for the day. This is just amazing, no need to sign in to a computer or download any apps. Overall we are very happy and highly recommend simple spaGreat features, and very good rates. Very frequent updates, any problems we had were solved right away.

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Julian Rees

Great little piece of software

Used daily for 6-12 months
Reviewed 2019-02-11
Review Source: Capterra

We needed spa software desperately to more effectively manage our bookings and customer communication. The SMS messaging feature has saved loads of time and effort on the part of the staff. There were a few small hiccups with the database upload but once those were ironed out, everything has been working really well.The software is easy to use, pretty intuitive. With a bit of set up time, it should meet the needs of any spa. Pricing is excellent and customer support is always available and helpful.

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SimpleSpa pricing

Starting from
$10/month
Pricing options
Free trial
Subscription
View Pricing Plans

14-day free trial, no credit card required.

Basic: $10/month or $100/year
Standard: $20/month or $200/year - 5 staff
Pro: $40/month or $400/year - 10 staff
Enterprise: $80/month or $800/year - 30 staff

SimpleSpa features

Activity Dashboard
Automatic Notifications
Automatic Reminders
Credit Card Processing
Discount Management
Gift Card System
Inventory Tracking
Multi-Location
POS
Reporting & Statistics

API (50 other apps)
Customer Database (41 other apps)
Customer History (46 other apps)
Customer Loyalty Program (58 other apps)
Data Import/Export (41 other apps)
Inventory Management (44 other apps)
Real Time Data (44 other apps)
Sales Reporting (52 other apps)
Search Functionality (47 other apps)
Third Party Integration (45 other apps)

Additional information for SimpleSpa

Key features of SimpleSpa

  • Appointment management
  • Email notifications
  • SMS notifications
  • Online booking
  • Automatic appointment reminders
  • Transaction recording
  • Credit card processing
  • Reporting & statistics
  • Before & after photos
  • Staff calendar
  • Multi-location support
  • Overbooking management
  • Product sales
  • Automatic inventory updates
  • Appointment color-coding
  • Appointment status tracking
  • Gift card system
  • Service package bundles
  • Daily overviews
  • Appointment dashboard
  • Revenue summary
  • Appointment stats
  • Automatic email confirmations
  • ‘Book Now’ button
  • Website integration
  • Discount management
  • Expense tracking
  • Custom forms
View All Features

Benefits

Multiple appointments can be booked per client, with automatic consolidation of appointments by SimpleSpa at the checkout.

All staff are automatically displayed on the calendar, and users can create custom weekly schedules, with dynamic availability changes and automatic detection of staff specialties.

Appointments can be color-coded by status and staff respectively

The dashboard gives users a daily overview of booked appointments, expected arrivals, cancellations, and more.
Make sales and accept payments for your appointments, services, products, packages, gift certificates, process credit cards and let your clients pay via Apple Pay in over 25 countries with our integrated processing
Clients automatically receive email confirmations for their bookings, along with a link to add the appointment to their calendar, and reminders via email or SMS.
Create custom forms for Intake or Pre-Treatment forms, unique for each search and associated automatically per appointment.
Add images to appointments, supporting before/after or any other type of photos you need.
Maintain your clients file history and upload documents per client.