SimpleSpa Pricing, Features, Reviews & Comparison of Alternatives

SimpleSpa

Salon & spa management solution

4.97/5 (33 reviews)

SimpleSpa overview

What is SimpleSpa?

SimpleSpa is a cloud-based salon, spa & medi-spa management software which enables users to manage customers, appointments, staff schedules, payments, discounts, expenses, and more. The system is designed for appointment-based businesses of any size and includes an integrated point of sale (POS) system, online booking buttons, and credit card processing capabilities.

SimpleSpa gives each business their own booking page, where clients can book an appointment online, and users can also embed a ‘Book Now’ button into their own website. Booking confirmation emails are automatically sent out to clients, with a link to add the appointment to their personal calendar. Customizable reminders can be sent out by email or SMS to reduce no-shows, and appointments are color-coded on the built-in calendar according to their status. Multiple appointments can be booked per client, with automatic consolidation into a single transaction at the checkout, and SimpleSpa also supports the sale of bundled service packages.

The integrated POS system in SimpleSpa allows users to sell gift cards and products, with automatic inventory updates, transaction recording, and credit card processing. Users can also add percentage discounts to any transaction, with the discounted amount recorded automatically. All receipts and transactions are associated with specific appointments, and can be viewed from the appointment record or the client’s profile. The dashboard gives users a daily overview of appointment stats, transactions, revenue, expected arrivals, cancellations, and more.
www.simplespa.com

Pricing

Starting from
$10/month
Pricing options
Subscription
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States

Supported languages

English
SimpleSpa screenshot: Appointments can be color-coded by status in the SimpleSpa calendarSimpleSpa screenshot: SimpleSpa DashboardSimpleSpa screenshot: Clients can book their appointments onlineSimpleSpa screenshot: The built-in point of sale (POS) system allows users to process cash and credit card paymentsSimpleSpa screenshot: The schedules for all staff can be viewed in the SimpleSpa calendarSimpleSpa screenshot: Users can view all expected arrivals, as well as any cancellations or unconfirmed appointmentsSimpleSpa screenshot: Multiple services can be offered to clients through SimpleSpaSimpleSpa screenshot: Percentage discounts can be applied to transactions, and clients can also pay with gift certificates

SimpleSpa reviews

Excellent
32

Very good
1

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.8
  4.9
  5.0
  5.0
Michael Ford

Great software!

Used daily for less than 6 months
Reviewed 2020-01-11
Review Source: Software Advice

I wanted a cloud-based software that managed appointments, clients, products, and could handle a range of services. It needed to be a POS and provide reports. An important feature to have is digital forms.

Pros
I love the multiple features - appointment book, POS, inventory control, forms, reporting, and options like credit card integration, automatic email reminders, and SMS messaging. Customer service has been incredible!

Cons
I would like a more thorough training feature. I used a similar software and the FAQ shows how to use most functions but I think for someone who hasn't used a software like this, it might be challenging without training.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Melina Kanaras

Professional software & Easy to use

Used daily for 6-12 months
Reviewed 2016-10-29
Review Source: Capterra

I think my title says it all, we are all very happy using this software my choice was first made in our salon a few months ago in Greece and now in Portugal that we opened up I cannot be more happy with this decision. My front desk needed only to know how to use a computer, because SimpleSpa is very easy to use booking was done with no training. And the wonderful part is that I can be anywhere in the world and monitor exactly what is going on in each store, planning on opening more in another country and this software is the software I now recommend for anyone starting their business.

Pros
We made a request for invoicing to be adjusted with something for Greece, and they did it for us with no additional charge. I would get this service in the past with something that would cost more and have probably less features, let alone that now I work solely off my iPad and I have setup my front desk with iPads too accessing the SimpleSpa page so I have reduced the cost of all my hardware

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Jim Dale

Only went through the initial 14 day free trial and all features are great except it's fee based.

Used daily for less than 6 months
Reviewed 2018-04-11
Review Source: Capterra

Pros
Online booking is sharp and can sell online gift certificates. Client can receive a custom questionnaire to fill out that gets sent back with the appointment. Did not experience tech support but sales will normally get back to you within an hour to four hours. Cloud based software with back up systems in case there is a crash on the main server.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 6/10

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Maria Balonga

Working like a clock

Used daily for less than 6 months
Reviewed 2016-10-25
Review Source: Capterra

I am very meticulous with our selections, and our dutch nail bar needed to start sending out reminders both to improve my relation with my growing customers and second to be more productive. I tried a few software like Shedul, Acuity and then SimpleSpa - shedul I read was backed by a company called surge ventures which seems to have stopped doing business and there was no phone support second there was acuity which looked nice at first, but lacked features and was actually harder to use but not awfully hard, I took another swing and also tried out SimpleSpa software and I found everything I needed to run my appointments and most importantly send reminders as Texts and as Emails which they actually get delivered (shedul delivered one out of every 3 and I didn't have a way to check if they had been sent out etc.). Well to make a long story short and my lesson which I want to pass on, is first there is no such thing as free software especially when you want to have something to run your business, second try this software, it is excellent, the customer care people are always helping us (we wanted to embed on our site and they helped us right away), and finally the price was more than reasonable which I don't have to worry about it.

Pros
We can see which SMS messages have been delivered, and is very easy use of booking

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Gina Davis

EASY & LOVING THIS SOFTWARE

Used daily for 6-12 months
Reviewed 2016-12-09
Review Source: Capterra

First class service all the way, all I wanted was to know that if I had an issue someone would reply to my boutique. And you guys deliver. thank you for being pros at what you do. We moved from an expensive program we had, and tried a few free ones but let me be honest I don't trust the free stuff, you get it, rely on them and all of a sudden they either close or start charging you an arm and a leg. My decision to go with simple spa was your easy in use environment and awesome client service.

Pros
I am able to custom make my email reminders I am using SMS notifications which is great my clients love it I can use my existing gift cards and also recharge client cards They added my customers for me free of charge

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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SimpleSpa pricing

Starting from
$10/month
Pricing options
Subscription
Free trial
View Pricing Plans

14-day free trial, no credit card required.

Basic: $10/month or $100/year
Standard: $20/month or $200/year - 5 staff
Pro: $40/month or $400/year - 10 staff
Enterprise: $80/month or $800/year - 30 staff

SimpleSpa features

Activity Dashboard
Automatic Notifications
Credit Card Processing
Discount Management
Gift Card System
Inventory Tracking
Multi-Location
POS
Reporting & Statistics

API (104 other apps)
Billing & Invoicing (93 other apps)
Customer Database (105 other apps)
Customer History (93 other apps)
Employee Management (101 other apps)
Inventory Management (156 other apps)
Loyalty Program (122 other apps)
Order Management (113 other apps)
Promotions Management (85 other apps)
Sales Reporting (99 other apps)
Third Party Integration (89 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Additional information for SimpleSpa

Key features of SimpleSpa

  • Appointment management
  • Email notifications
  • SMS notifications
  • Online booking
  • Automatic appointment reminders
  • Transaction recording
  • Credit card processing
  • Reporting & statistics
  • Before & after photos
  • Staff calendar
  • Multi-location support
  • Overbooking management
  • Product sales
  • Automatic inventory updates
  • Appointment color-coding
  • Appointment status tracking
  • Gift card system
  • Service package bundles
  • Daily overviews
  • Appointment dashboard
  • Revenue summary
  • Appointment stats
  • Automatic email confirmations
  • ‘Book Now’ button
  • Website integration
  • Discount management
  • Expense tracking
  • Custom forms
View All Features

Benefits

Multiple appointments can be booked per client, with automatic consolidation of appointments by SimpleSpa at the checkout.

All staff are automatically displayed on the calendar, and users can create custom weekly schedules, with dynamic availability changes and automatic detection of staff specialties.

Appointments can be color-coded by status and staff respectively

The dashboard gives users a daily overview of booked appointments, expected arrivals, cancellations, and more.
Make sales and accept payments for your appointments, services, products, packages, gift certificates, process credit cards and let your clients pay via Apple Pay in over 25 countries with our integrated processing
Clients automatically receive email confirmations for their bookings, along with a link to add the appointment to their calendar, and reminders via email or SMS.
Create custom forms for Intake or Pre-Treatment forms, unique for each search and associated automatically per appointment.
Add images to appointments, supporting before/after or any other type of photos you need.
Maintain your clients file history and upload documents per client.