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Clarity Software Logo

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Modular management information system for businesses

(4)

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Clarity Software Pricing, Features, Reviews and Alternatives

Clarity Software FAQs

Q. What type of pricing plans does Clarity Software offer?

Clarity Software has the following pricing plans:
Starting from: £30.00/month
Pricing model: Subscription
Free Trial: Available

These products have better value for money


Q. Who are the typical users of Clarity Software?

Clarity Software has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does Clarity Software support?

Clarity Software supports the following languages:
English


Q. Does Clarity Software offer an API?

No, Clarity Software does not have an API available.


Q. What other apps does Clarity Software integrate with?

Clarity Software integrates with the following applications:
QuickBooks Online Advanced, Google Drive, Microsoft 365, Mailchimp, Zoho Analytics, Xero


Q. What level of support does Clarity Software offer?

Clarity Software offers the following support options:
FAQs/Forum, Email/Help Desk, Phone Support

Clarity Software product overview

Price starts from

30

Per month

Per Feature

What is Clarity Software?

Everything your business needs, in one software package. Covering daily activities such as sales, marketing, stock management and MRP all from a user-friendly central system Clarity is designed to help you run your businesses seamlessly.

Key benefits of using Clarity Software

• Smart quoting and estimating
• Unrivalled warehouse visibility and stock control
• Reduce wastage with MRP and nesting
• Electronic delivery and installation scheduling
• Advanced reporting with accounting integration

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Email/Help Desk
Phone Support

Training options

In Person

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Starting from

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Why am I seeing this?

Clarity Software pricing information

Value for money

3.7

/5

25

Starting from

30

Per month

Per Feature

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Clarity Software features

Functionality

3.8

/5

25

Total features

54

7 categories

Most valued features by users

Third-Party Integrations
Contact Management
Alerts/Notifications
Reporting/Analytics
CRM
Activity Tracking
Customizable Branding
"Best Price" Estimating

Functionality contenders

Clarity Software users reviews

Overall Rating

4.1

/5

25

Positive reviews

72

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.05/10
Rating distribution

5

4

3

2

1

12

6

5

1

1

Pros
I like the fact it is very user friendly with many options for various degrees of quoting and running production, I also like the sales projection and look back studies.
The really great thing about Clarity is that is modular so you can grow the system as your needs grow.
Great System with good support and team is constantly refining it.
Cons
Lack of basic advise and support with set up/configuration post install. Poor communication from sales on road map.
The reliance on a physical server is a hindrance.
My least favourite aspect is that Touch Systems keep adding more and more features without fixing fundamental problems. This is very frustrating and counter productive.

Overall rating contenders

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Edd C.

Printing, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Have adopted clarity over the last 2 years, learning more and more, getting better and better!

Reviewed 6 years ago

Our business has become much more efficient at keeping log of all of our incoming jobs/leads. We run reports to check all jobs on system in the next few days and generally organise ourselves much more effectively.

Pros

Simplicity of basic functionality in order to log our jobs. Sales module and reporting are fantastic, can easily see our job profit/loss. Customer support is second to none with a monthly support contract, any issues are quickly resolved over the phone and via team-viewer. Customisation of works orders and quotations is high, with an integrated module specifically for adjust these templates etc. Implementation team are also fantastic and understand your businesses needs in order to install the system with the least hassle. Moving forward i know the production module is also a powerful tool, having had a few demonstrations. This is next on our list.

Cons

Report building is complex, we have recently attended a course on this (offered by touch systems, half a day learning at their site), learnt a lot but still much more to learn. Previously using salesforce we were used to this element being easy however it's not rocket science and will go in over time.

Od
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Orlando d.

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Great System with good support and team is constantly refining it.

Reviewed 6 years ago
Pros

The system is easily understood and intuitive to use. New team members catch on really fast and it enables us to see what each team member has done with real time feedback from the production floor on the production status when using the Shop floor data collector. It gives us a much better understanding on the true costs of our jobs and timing required to finish it. The ad on modules like Production...

Cons

The Calc Wizards have a lag which can get really annoying but I know this is being addressed and the software could use some add on features like automatic follow up per quote and better Email campaign integration on there Clarity Go Marketing. Those are my major gripes.

KL
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Karl L.

Marketing and Advertising, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Avoid at all costs!

Reviewed 4 years ago

Clarity are a bad company to deal with, so I would definitively think twice before signing up, even if you think its great system. Shop around. Once signed up we can not get out of our 3 YEAR contract with them even though we do not use the system! We used it for 3 months, NO ONE PERSON in our company go on with it, they interface is so clumsy and full of glitches that support have to sort out, (example...

Pros

Not many pros at all to be honest. Support is good, but they need to be.

Cons

Pretty much all of it. Its a very outdated CRM system, on the face of it when they come and do the demo it looks really good, but they do show you ALL of the features & functionality (but not all is included when you sign up and this becomes VERY convoluted when you want to do things that you were shown). So they have the corporate blurb about how you are given modules that work for you, and they...

AJ
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Alun J.

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Clarity streamlined so many processes in the business that it changed entirely how we work.

Reviewed 6 years ago

Speed of quoting; accuracy of order information; improved scheduling to ensure orders are completed on time; sharing of order information... it has been transformational to the business. Highly recommended.

Pros

The live production screen allowing you to not only see jobs, but use that screen to go directly to a job is a key benefit over other MIS platforms. Everything works very easily, but importantly, you need only use the elements that you want to use. If you choose to overlook a feature then everything around it still works perfectly so it is possible to make Clarity work for you however you work. The support team are excellent and open to development suggestions at all times if there isn't an instant fix. I don't believe you will get such opportunities with some other platforms.

Cons

There can be a few too many clicks in some areas to move around, but that is being very picky. The cost to add extra users also seems a little unnecessary, but that's the same with all software I guess.

CT
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Chris T.

Mechanical or Industrial Engineering, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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The Clarity Software Experience

Reviewed 5 years ago

Once through to the right person, the staff are attentive and extremely helpful. In my experience, the most responsive were the technical team with the training and query support. Overall a decent company to deal with.

Pros

Fairly straight-forward interface with easy on the eye graphics. As logical as most transaction software systems. Great for small businesses such as ours.

Cons

The set reports are not always what you want. However, like all BI systems, once you get your head around SQL and report writing, the effort is worth it to save the time future but support from the Clarity team is always there to get you through it. Don't like the use of 0845 customer service number couple with long wait times (& therefore extortionate costs for mobile users). The customer service vs accounts vs install team vs technical support can be a bid disjointed.

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