App comparison
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Hatch
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Start With a Text, End With an Appointment.
Last updated: December 2025
Hatch Alternatives & Competitors (2026)
Top 4 free alternatives
BOSSDesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
BOSSDesk a FrontRunner in Help Desk Software
1.4
Value for money
Starting price
0.9
Functionality
Call Center Management
5/5
Mobile App
5/5
Drag & Drop
5/5
Top Features
Customer Segmentation
4.5/5
Personalization
4.1/5
Chat/Messaging
4/5
Salesforce Sales Cloud
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based CRM and sales automation software
0.8
Value for money
Starting price
0.9
Functionality
Drag & Drop
5/5
Purchase Order Management
5/5
Source Tracking
5/5
Top Features
Customer Segmentation
4.5/5
Personalization
4.1/5
Chat/Messaging
4/5
Pipedrive
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based CRM solution for salespeople
1.1
Value for money
Starting price
0.8
Functionality
Offline Form
5/5
Online Forms
5/5
Inbox Management
5/5
Top Features
Customer Segmentation
4.5/5
Personalization
4.1/5
Chat/Messaging
4/5
Apptivo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
CRM solution for managing customer accounts
1.4
Value for money
Starting price
0.8
Functionality
Customizable Fields
5/5
For Small Businesses
5/5
Communication Management
5/5
Top Features
Customer Segmentation
4.5/5
Personalization
4.1/5
Chat/Messaging
4/5
Odoo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one open-source business software
0.8
Value for money
Starting price
0.7
Functionality
Commenting/Notes
5/5
Catalog Management
5/5
SKU/UPC Codes
5/5
Top Features
Customer Segmentation
4.5/5
Personalization
4.1/5
Chat/Messaging
4/5
Sinch Engage
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one messaging platform for SMS, MMS, RCS & WhatsApp
1.0
Value for money
Starting price
0.6
Functionality
Real-Time Notifications
5/5
Lead Management
5/5
Third-Party Integrations
5/5
Top Features
Customer Segmentation
4.5/5
Personalization
4.1/5
Chat/Messaging
4/5
Weave
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer communication and appointment scheduling solution
0.8
Value for money
Starting price
0.8
Functionality
Communication Management
5/5
File Sharing
5/5
Call Transfer
5/5
Top Features
Customer Segmentation
4.5/5
Personalization
4.1/5
Chat/Messaging
4/5
Perfect Doc Studio
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer Communication Made Simple with AI
1.7
Value for money
No pricing info
Starting price
1.5
Functionality
Third-Party Integrations
5/5
Template Management
5/5
Multi-Language
5/5
Top Features
Customer Segmentation
4.5/5
Personalization
4.1/5
Chat/Messaging
4/5
Lost Returns
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Lost and found software with customer notifications
1.7
Value for money
No pricing info
Starting price
1.5
Functionality
Website Integration
5/5
Shipping Labels
5/5
Real-Time Notifications
5/5
Top Features
Customer Segmentation
4.5/5
Personalization
4.1/5
Chat/Messaging
4/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
More Connections, Better Conversations. AI-enhanced RevComms
1.3
Value for money
No pricing info
Starting price
1.1
Functionality
Interaction Tracking
5/5
Reporting & Statistics
5/5
Answering Machine Detection
5/5
Top Features
Customer Segmentation
4.5/5
Personalization
4.1/5
Chat/Messaging
4/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-enabled lead management and conversion platform
0.6
Value for money
No pricing info
Starting price
0.7
Functionality
Payment Processing
5/5
Multiple Payment Options
5/5
Debit/Credit Card Processing
5/5
Top Features
Customer Segmentation
4.5/5
Personalization
4.1/5
Chat/Messaging
4/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The service management platform that makes service happen
1.0
Value for money
Starting price
0.8
Functionality
Customizable Fields
5/5
Reporting/Analytics
5/5
Third-Party Integrations
5/5
Top Features
Customer Segmentation
4.5/5
Personalization
4.1/5
Chat/Messaging
4/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Smartsupp–Live Chat, Chatbots, and Video Recordings
1.1
Value for money
Starting price
0.9
Functionality
Chat/Messaging
5/5
Alerts/Escalation
5/5
Alerts/Notifications
5/5
Top Features
Customer Segmentation
4.5/5
Personalization
4.1/5
Chat/Messaging
4/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one management solution built for small business
0.7
Value for money
Starting price
0.6
Functionality
SMS Messaging
5/5
Customer Engagement
5/5
Chat/Messaging
5/5
Top Features
Customer Segmentation
4.5/5
Personalization
4.1/5
Chat/Messaging
4/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Aill-in-one customer support software with AI features
1.2
Value for money
Starting price
1.1
Functionality
Performance Metrics
5/5
Real-time Conversations
5/5
One-to-One Messaging
5/5
Top Features
Customer Segmentation
4.5/5
Personalization
4.1/5
Chat/Messaging
4/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Kartra, the all-in-one business platform
1.0
Value for money
Starting price
0.9
Functionality
Lead Generation
5/5
Form Builder
5/5
Event Triggered Actions
5/5
Top Features
Customer Segmentation
4.5/5
Personalization
4.1/5
Chat/Messaging
4/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Lead retrieval and engagement platform for events.
1.4
Value for money
Starting price
1.4
Functionality
Lead Segmentation
5/5
Lead Nurturing
5/5
Email Marketing
5/5
Top Features
Customer Segmentation
4.5/5
Personalization
4.1/5
Chat/Messaging
4/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Guided Forms, Doc-Gen, Workflow, Integrations | Next-Gen CCM
0.7
Value for money
Starting price
0.4
Functionality
Customizable Reports
N/A
Graphical Workflow Editor
N/A
Electronic Forms
N/A
Top Features
Customer Segmentation
4.5/5
Personalization
4.1/5
Chat/Messaging
4/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Live chat platform for customer care & customer engagement
3.3
Value for money
Starting price
0.5
Functionality
Mobile Access
5/5
Real-time Consumer-facing Chat
4/5
Proactive Chat
4/5
Top Features
Customer Segmentation
4.5/5
Personalization
4.1/5
Chat/Messaging
4/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The enterprise messaging platform
1.1
Value for money
Starting price
0.7
Functionality
API
4/5
Contextual Targeting
3/5
Social Media Integration
2/5
Top Features
Customer Segmentation
4.5/5
Personalization
4.1/5
Chat/Messaging
4/5