Kixie is an integrated CRM dialer and phone service for sales teams to make more sales calls, record all calls, and track call metrics. The software is hosted in the cloud and can be setup in 3 minutes with no hardware.
Kixie enables sales representatives to make sales calls easily and also allows them to schedule calls for the future. The software offers a click-to-call dialing list and auto-dialing options as well as supports other features such as call recording, customizable call routing and call tracking. The tool also helps to capture sales statistics such as conversion rate and supports training of new sales personnel using the Kixie Call Coaching functionality. The software monitors parameters such as average call time per agent, total outgoing calls, dispositions and connections as well as offers an advanced call reporting dashboard to evaluate sales metrics. Other features offered include HD quality voice, toll-free numbers, automated greetings, voice mail, business SMS, international calls, transfer & hold functionality and virtual receptionist support.
Kixie integrates with third party CRM applications such as Salesforce, Zoho, AmoCRM, Capsule and Nutshell, among others, to provide a seamless user-experience. The software can be configured with desktop phones and mobile phones using both browser-based and native apps. Jewelscent, Bloomnation, NancyAugust and Seamless Docs are among some of the companies using this tool.
Shout-out to the Kixie Team for Being an Integral Part of My Business!
Used daily for 6-12 months
Reviewed 2017-12-07
Review Source: Software Advice
Sign up for the trial to get a sense of how it works since it’s free for 7 days and takes two seconds to setup. Kixie integrates great with my CRM, saves me ton of time, helps keep me organized, and eliminates manual logging tasks. Like I said before, I can’t even remember what it feels like to make calls before using Kixie.
I dial 100 customers a day to grow lead generation and create interest for our sales team. I constantly track my call reporting which keeps me focused on reaching the dial numbers and average call duration. This is huge in making me stay competitive with my team so I always reach my sales goals.
forget what life before having Kixie felt like - almost the same way that I forgot what it felt like before I had a cellphone. I felt like writing a review for Kixie since I sometimes forget how impactful Kixie is to my phone sales efforts.
Before Kixie, I had to manually dial 100’s of outbound sales calls. Without a Click-to-Call button right next to the phone numbers, I wasn't able to see which contacts were calling me from my CRM. I didn’t have Local Presence Dialing so my prospects saw my out-of-state number on outbound caller id and often wouldn’t pick up, and I couldn’t review my call recordings to numbers or names I had forgotten to write down.
Since we have partnered, Kixie has kept on adding new features, though the pricing has stayed the same. For instance, the addition of SMS Messaging and voicemail drop functionality has been a huge benefit.
Their customer service team is also phenomenal. When I call or send Kixie an email, a tech-savvy rep from the US answers my calls answers the phone or replies. They don’t have an outsourced service team and they actually care about my business which is hard to do for any size company.
Sign up for the trial to get a sense of how it works since it’s free for 7 days and takes two seconds to setup. Kixie integrates great with my CRM, saves me ton of time, helps keep me organized, and eliminates manual logging tasks. Like I said before, I can’t even remember what it feels like to make calls before using Kixie.
I dial 100 customers a day to grow lead generation and create interest for our sales team. I constantly track my call reporting which keeps me focused on reaching the dial numbers and average call duration. This is huge in making me stay competitive with my team so I always reach my sales goals.
forget what life before having Kixie felt like - almost the same way that I forgot what it felt like before I had a cellphone. I felt like writing a review for Kixie since I sometimes forget how impactful Kixie is to my phone sales efforts.
Before Kixie, I had to manually dial 100’s of outbound sales calls. Without a Click-to-Call button right next to the phone numbers, I wasn't able to see which contacts were calling me from my CRM. I didn’t have Local Presence Dialing so my prospects saw my out-of-state number on outbound caller id and often wouldn’t pick up, and I couldn’t review my call recordings to numbers or names I had forgotten to write down.
Since we have partnered, Kixie has kept on adding new features, though the pricing has stayed the same. For instance, the addition of SMS Messaging and voicemail drop functionality has been a huge benefit.
Their customer service team is also phenomenal. When I call or send Kixie an email, a tech-savvy rep from the US answers my calls answers the phone or replies. They don’t have an outsourced service team and they actually care about my business which is hard to do for any size company.
Pros forget what life before having Kixie felt like - almost the same way that I forgot what it felt like before I had a cellphone. I felt like writing a review for Kixie since I sometimes forget how impactful Kixie is to my phone sales efforts.
Before Kixie, I had to manually dial 100’s of outbound sales calls. Without a Click-to-Call button right next to the phone numbers, I wasn't able to see which contacts were calling me from my CRM. I didn’t have Local Presence Dialing so my prospects saw my out-of-state number on outbound caller id and often wouldn’t pick up, and I couldn’t review my call recordings to numbers or names I had forgotten to write down.
Since we have partnered, Kixie has kept on adding new features, though the pricing has stayed the same. For instance, the addition of SMS Messaging and voicemail drop functionality has been a huge benefit.
Their customer service team is also phenomenal. When I call or send Kixie an email, a tech-savvy rep from the US answers my calls answers the phone or replies. They don’t have an outsourced service team and they actually care about my business which is hard to do for any size company.
Cons I would suggest for Kixie to add a real time performance leaderboard to show my team on a TV screen, and maybe a search feature in the dashboard for call history.
Saved us a ton of money for a simple trackable dialer
Used daily for 6-12 months
Reviewed 2018-03-25
Review Source: Capterra
Simplicity. Consistent. Great pricing. I can't recommend it enough, took quite a few calls to find something that easily could track my team, record phone calls, and sit right on their computers. My team loves it and so do I. Best thing is, it doesn't cost an arm and a leg, and the team actually wants to help you unlike most SaaS companies... If you have a problem, sometimes they call you right away, if not within a day... Its amazing. I love the simplicity of the product. We were using Outreach.io Voice, and paying out the waaazooo for it, and there were hidden fees... It was a nightmare. I called at Kixie and he answered all my questions, no BS in the sales pitch... set me up and even helped me get started in rolling it out to the team. They even offered consulting to help integrate with my CRM but I declined for the time being.
The morale of my team went way up... No more issues. The reporting is simple which helps them create reports, and the portal is easy for me to go in and manage my team and make sure productivity is up. I love the red click to calls that even show up on peoples websites so its fast.
I would highly recommend this for businesses using SDR's who don't want to over complicate making a dang phone call. I haven't used all the features to the full ability yet but it has been doing what I need it to. Its also cheaper than buying new phone lines for each person in the company. We had a small learning curve, but that was easily managed and expected from switching softwares.
Simplicity. Consistent. Great pricing. I can't recommend it enough, took quite a few calls to find something that easily could track my team, record phone calls, and sit right on their computers. My team loves it and so do I. Best thing is, it doesn't cost an arm and a leg, and the team actually wants to help you unlike most SaaS companies... If you have a problem, sometimes they call you right away, if not within a day... Its amazing. I love the simplicity of the product. We were using Outreach.io Voice, and paying out the waaazooo for it, and there were hidden fees... It was a nightmare. I called at Kixie and he answered all my questions, no BS in the sales pitch... set me up and even helped me get started in rolling it out to the team. They even offered consulting to help integrate with my CRM but I declined for the time being.
The morale of my team went way up... No more issues. The reporting is simple which helps them create reports, and the portal is easy for me to go in and manage my team and make sure productivity is up. I love the red click to calls that even show up on peoples websites so its fast.
I would highly recommend this for businesses using SDR's who don't want to over complicate making a dang phone call. I haven't used all the features to the full ability yet but it has been doing what I need it to. Its also cheaper than buying new phone lines for each person in the company. We had a small learning curve, but that was easily managed and expected from switching softwares.
Pros I love the simplicity of the product. We were using Outreach.io Voice, and paying out the waaazooo for it, and there were hidden fees... It was a nightmare. I called at Kixie and he answered all my questions, no BS in the sales pitch... set me up and even helped me get started in rolling it out to the team. They even offered consulting to help integrate with my CRM but I declined for the time being.
The morale of my team went way up... No more issues. The reporting is simple which helps them create reports, and the portal is easy for me to go in and manage my team and make sure productivity is up. I love the red click to calls that even show up on peoples websites so its fast.
I would highly recommend this for businesses using SDR's who don't want to over complicate making a dang phone call. I haven't used all the features to the full ability yet but it has been doing what I need it to. Its also cheaper than buying new phone lines for each person in the company. We had a small learning curve, but that was easily managed and expected from switching softwares.
Cons I really like most everything about it. The setup did take awhile to figure out, but I think that was more on my end. If I had to pick one thing, I would say adding notes takes one extra click than I want... But that is me stretching to find something, and might just be my use case.
Business problems that we have begun to solve with Kixie, his full accountability by connecting inbound and outbound call details with CRM records. The number of calls that you can make in a minute is far beyond any other dialer that I've used, and certainly far faster than using your finger or even clicking on numbers. All we have to do now is queue up a group of numbers, push a button and it starts dialing. Once each call is finished you ad the call disposition details and it instantly and automatically add those details to the record and then moves onto the next number, until you reach the bottom of the list. Bravo!What I like most about this software is the tight integration that it offers with our CRM, which happens to be Insightly. Every inbound and outbound call or text is logged on the contact or lead involved in the communication. And every call gives you the opportunity to add all the call disposition details to the contact or lead record. If you wrap your mind around that feature alone, it's truly a game changer. We believe that if it's not the CRM it never happened. That means it's all about accountability and this software gives us that to the power of 10.
Business problems that we have begun to solve with Kixie, his full accountability by connecting inbound and outbound call details with CRM records. The number of calls that you can make in a minute is far beyond any other dialer that I've used, and certainly far faster than using your finger or even clicking on numbers. All we have to do now is queue up a group of numbers, push a button and it starts dialing. Once each call is finished you ad the call disposition details and it instantly and automatically add those details to the record and then moves onto the next number, until you reach the bottom of the list. Bravo!What I like most about this software is the tight integration that it offers with our CRM, which happens to be Insightly. Every inbound and outbound call or text is logged on the contact or lead involved in the communication. And every call gives you the opportunity to add all the call disposition details to the contact or lead record. If you wrap your mind around that feature alone, it's truly a game changer. We believe that if it's not the CRM it never happened. That means it's all about accountability and this software gives us that to the power of 10.
Pros What I like most about this software is the tight integration that it offers with our CRM, which happens to be Insightly. Every inbound and outbound call or text is logged on the contact or lead involved in the communication. And every call gives you the opportunity to add all the call disposition details to the contact or lead record. If you wrap your mind around that feature alone, it's truly a game changer. We believe that if it's not the CRM it never happened. That means it's all about accountability and this software gives us that to the power of 10.
Cons So far the only thing that I don't like about this software is a very minor complaint. At my level of subscription there is a mobile dialing app for the android it comes from a third-party. That simply made the information and setup details harder to find. They could document that detailed feature better, but I no means does it represent a dealbreaker.
I enjoy working with Kixe, Kixie allows my work experience to be more efficient, and productive.
Used daily for 6-12 months
Reviewed 2018-07-19
Review Source: Capterra
The benefits are limitless. The time it saves me, just in using the power dial feature, is huge! I love how I am able to view calls, listen to calls, download call for Quality Control Purposes. I can even send calls that I had to my supervisor, and use to train new employees. Love Kixie!! Highly recommend!! I consider it to be valuable on so many levels!Kixie allows me to track my calls; view call history; dispose of my calls in order to understand how each call was used; I can easily view, and download each call for Quality Control purposes; I can easily call contacts by using the click to call...without having to manually dial, and organize contacts.
The benefits are limitless. The time it saves me, just in using the power dial feature, is huge! I love how I am able to view calls, listen to calls, download call for Quality Control Purposes. I can even send calls that I had to my supervisor, and use to train new employees. Love Kixie!! Highly recommend!! I consider it to be valuable on so many levels!Kixie allows me to track my calls; view call history; dispose of my calls in order to understand how each call was used; I can easily view, and download each call for Quality Control purposes; I can easily call contacts by using the click to call...without having to manually dial, and organize contacts.
Pros Kixie allows me to track my calls; view call history; dispose of my calls in order to understand how each call was used; I can easily view, and download each call for Quality Control purposes; I can easily call contacts by using the click to call...without having to manually dial, and organize contacts.
Cons Just learning the functionality, which really didn't take long. : ) Anything that is new, can be confusing, and of course change can be difficult...But the change, and learning experience was well worth it!
We use pipedrive to track our sales but that only went so far. We added kixie and the integration was absolutely seamless. Now we have the ability to listen in on sales calls our team did to be able to tweak our message as well as get real customer reaction to the pitches. Now we dont have to rely on memory with regards to what happened during the call. The biggest pro is the seamless integration. It just connects quickly and works beautifully. Additionally, I love the built in CRM caller ID feature.
We use pipedrive to track our sales but that only went so far. We added kixie and the integration was absolutely seamless. Now we have the ability to listen in on sales calls our team did to be able to tweak our message as well as get real customer reaction to the pitches. Now we dont have to rely on memory with regards to what happened during the call. The biggest pro is the seamless integration. It just connects quickly and works beautifully. Additionally, I love the built in CRM caller ID feature.
Pros The biggest pro is the seamless integration. It just connects quickly and works beautifully. Additionally, I love the built in CRM caller ID feature.
Cons There is not much to not like about kixie. The reason is because it is a very focused product. Its not trying to do too much. It does what is says and does it well.
• Kixie enables sales teams to make more sales calls with PowerList dialing, voicemail drop, and local presence dialing.
• The software helps to improve workflow using bi-directional CRM integration & CRM enhanced caller id and supports integration with multiple third party CRM applications such as Salesforce.
• Kixie automatically logs all calls into the customer’s CRM software and associates them with current contacts.
• Kixie stores call recordings and allows users to enter notes, schedule tasks and see other relevant caller information.
• The product offers a variety of phone features such as greetings & hold music, voice mail, extensions and customizable call routing to help sales agents be more productive.
• Kixie supports the training of sales representatives with Call Coaching and gamifies the sales experience using real-time leader boards.
FAQs for Kixie
Below are some frequently asked questions for Kixie.
Q. What type of pricing plans does Kixie offer?
Kixie has the following pricing plans:
Starting from: $15.00/month Pricing model: Subscription Free Trial: Available (No Credit Card required)
Q. Who are the typical users of Kixie?
Kixie has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
Q. What languages does Kixie support?
Kixie supports the following languages:
English
Q. Does Kixie support mobile devices?
Kixie supports the following devices:
We do not have any information about what devices Kixie supports
GetApp offers free software discovery and selection resources for professionals like you. Our service is free because software vendors pay us when they generate web traffic and sales leads from GetApp users.
Because we’re committed to help you find the right solution for your business needs, we list all software vendors on our website, and give them the opportunity to feature their solutions and collect user reviews.
At GetApp, our comprehensive software listings, verified user reviews, product comparison pages, articles and AppFinder, our assistive tool, will empower you to make confident and well-informed purchase decisions.
Sign up / Sign in
Both new and existing users can sign in with LinkedIn.
