Better sales, made simple. Kixie is the sales engagement platform that boosts sales team performance with ultra-reliable, easily-automated calling and texting for Hubspot, SalesForce, Zoho, Pipedrive, and leading CRMs. Supercharge your CRM into an automated sales machine with an intelligent autodialer, seamless CRM integration, and Enterprise phone service. The software is hosted in the cloud and can be setup in 3 minutes with no hardware.
Kixie enables sales representatives to make sales calls easily and connect to more prospects with AI. The software offers a click-to-call dialing list and auto-dialing options as well as supports other features such as call recording, customizable call routing and call tracking. The tool also helps to capture sales statistics such as conversion rate and supports training of new sales personnel using the Kixie Call Coaching functionality. The software monitors parameters such as average call time per agent, total outgoing calls, dispositions and connections as well as offers an advanced call reporting dashboard to evaluate sales metrics. Other features offered include HD quality voice, toll-free numbers, automated greetings, voice mail, business SMS, international calls, transfer & hold functionality and virtual receptionist support.
Kixie integrates with third party CRM applications such as HubSpot, Pipedrive, Salesforce, Zoho, Gong, among others, to provide a seamless user-experience. The software can be configured with desktop phones and mobile phones using both browser-based and native apps.
Saved us a ton of money for a simple trackable dialer
Used daily for 6-12 months
Reviewed 2018-03-25
Review Source: Capterra
Simplicity. Consistent. Great pricing. I can't recommend it enough, took quite a few calls to find something that easily could track my team, record phone calls, and sit right on their computers. My team loves it and so do I. Best thing is, it doesn't cost an arm and a leg, and the team actually wants to help you unlike most SaaS companies... If you have a problem, sometimes they call you right away, if not within a day... Its amazing.
Simplicity. Consistent. Great pricing. I can't recommend it enough, took quite a few calls to find something that easily could track my team, record phone calls, and sit right on their computers. My team loves it and so do I. Best thing is, it doesn't cost an arm and a leg, and the team actually wants to help you unlike most SaaS companies... If you have a problem, sometimes they call you right away, if not within a day... Its amazing.
Pros I love the simplicity of the product. We were using Outreach.io Voice, and paying out the waaazooo for it, and there were hidden fees... It was a nightmare. I called at Kixie and he answered all my questions, no BS in the sales pitch... set me up and even helped me get started in rolling it out to the team. They even offered consulting to help integrate with my CRM but I declined for the time being.
The morale of my team went way up... No more issues. The reporting is simple which helps them create reports, and the portal is easy for me to go in and manage my team and make sure productivity is up. I love the red click to calls that even show up on peoples websites so its fast.
I would highly recommend this for businesses using SDR's who don't want to over complicate making a dang phone call. I haven't used all the features to the full ability yet but it has been doing what I need it to. Its also cheaper than buying new phone lines for each person in the company. We had a small learning curve, but that was easily managed and expected from switching softwares.
Cons I really like most everything about it. The setup did take awhile to figure out, but I think that was more on my end. If I had to pick one thing, I would say adding notes takes one extra click than I want... But that is me stretching to find something, and might just be my use case.
The unlimited US/CAN calling and texting made it worthwhile for our organization, which does on average 20 hours of connected call time for our sales team.
Pros The unlimited US/CAN calling and texting made it worthwhile for our organization, which does on average 20 hours of connected call time for our sales team.
Cons The system has had frequent bugs, delays and outages every month. We have not had a month of stable use.
The integration to our CRM did not exist, after being told otherwise, so tracking calls and their dispositions did not exist, making it difficult to measure our team.
The platform itself feel incomplete, compared to the market. Lacking critical features and reporting function.
Our team loves how easy the dialer is to operate and how easily they can connect right to a Contacts profile in HubSpot, add/edit notes and details, and power through to the next call! It's great not having to have a completely separate dashboard up to make/take calls and SMS now. The dialer just pops to the front of the screen and you're ready to go! Getting set up was even simple and easy to navigate and their support team is the best we've ever encountered! They stayed right with us until we were fully functioning. [SENSITIVE CONTENT HIDDEN] is fantastic to work with and he went above and beyond to assist us in our very first week! His dedicated support made us feel as if we were the only company he was tasked to support. Thank you, [SENSITIVE CONTENT HIDDEN] - Courtney T.
Our team loves how easy the dialer is to operate and how easily they can connect right to a Contacts profile in HubSpot, add/edit notes and details, and power through to the next call! It's great not having to have a completely separate dashboard up to make/take calls and SMS now. The dialer just pops to the front of the screen and you're ready to go! Getting set up was even simple and easy to navigate and their support team is the best we've ever encountered! They stayed right with us until we were fully functioning. [SENSITIVE CONTENT HIDDEN] is fantastic to work with and he went above and beyond to assist us in our very first week! His dedicated support made us feel as if we were the only company he was tasked to support. Thank you, [SENSITIVE CONTENT HIDDEN] - Courtney T.
Pros Ease of use and connection to Contacts. The simplicity of setup and a fantastic support team.
Cons At the moment, the only con is having to use forwarding numbers while waiting for our numbers to port from our previous carrier and those numbers cannot support SMS. This really isn't a Kixie issue though!
Overall, our experience has been positive. We're running the trial right now, but having a platform that allows us to call easily with a local presence, has a slick dealer with features like voicemail drop, automatic post-call notes and dispositions, and SMS built right in, all that integrates fully with most popular CRMs is a godsend. All for a monthly price that's less expensive (or at least comparable) to other options on the market. As of yet, I don't have much negative to say about the platform.
Overall, our experience has been positive. We're running the trial right now, but having a platform that allows us to call easily with a local presence, has a slick dealer with features like voicemail drop, automatic post-call notes and dispositions, and SMS built right in, all that integrates fully with most popular CRMs is a godsend. All for a monthly price that's less expensive (or at least comparable) to other options on the market. As of yet, I don't have much negative to say about the platform.
Pros The reason that we started looking for an alternative softphone provider is because we were looking to improve our connection rates with people across the US and Canada. Kixie has the easiest and most cost effective local presence that I've found in my last month or two of research. Essentially just turn it on and start dialing. In the short time we've been using the trial we've already been happy with the improvements to our connection rates.
Cons Mind you, we've only been on the trial for a short time, but so far there hasn't been much to not like about the system. It's easy to use, fully integrates with HubSpot, and has a host of useful features.
• Kixie enables sales teams to make more sales calls with an AI-powered sales dialer, voicemail drop, and local presence dialing.
• The software helps to improve workflow using bi-directional CRM integration & CRM enhanced caller id and supports integration with multiple third party CRM applications such as Salesforce.
• Kixie automatically logs all calls into the customer’s CRM software and associates them with current contacts.
• Kixie stores call recordings and allows users to enter notes, schedule tasks and see other relevant caller information.
• The product offers a variety of phone features such as greetings & hold music, voice mail, extensions and customizable call routing to help sales agents be more productive.
• Kixie supports the training of sales representatives with Call Coaching and gamifies the sales experience using real-time leader boards.
FAQs for Kixie PowerCall
Below are some frequently asked questions for Kixie PowerCall.
Q. What type of pricing plans does Kixie PowerCall offer?
Kixie PowerCall has the following pricing plans:
Starting from: $29.00/month Pricing model: Subscription Free Trial: Available
Q. Who are the typical users of Kixie PowerCall?
Kixie PowerCall has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does Kixie PowerCall support?
Kixie PowerCall supports the following languages:
English
Q. Does Kixie PowerCall support mobile devices?
Kixie PowerCall supports the following devices:
Android, iPhone
Q. Does Kixie PowerCall offer an API?
Yes, Kixie PowerCall has an API available for use.
Q. What other apps does Kixie PowerCall integrate with?
Kixie PowerCall integrates with the following applications:
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