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Voiptime Cloud Logo

Voiptime Cloud

4.8
(80)

Write a review

Great contact center software for SMB and Enterprises

(3)

Voiptime Cloud Pricing, Features, Reviews and Alternatives

Voiptime Cloud FAQs

Q. What type of pricing plans does Voiptime Cloud offer?

Voiptime Cloud has the following pricing plans:
Starting from: $70.00/month
Pricing model: Subscription
Free Trial: Available

These products have better value for money


Q. Who are the typical users of Voiptime Cloud?

Voiptime Cloud has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business


Q. What languages does Voiptime Cloud support?

Voiptime Cloud supports the following languages:
English, Polish, Russian, Thai, Ukrainian


Q. Does Voiptime Cloud offer an API?

Yes, Voiptime Cloud has an API available for use.


Q. What other apps does Voiptime Cloud integrate with?

Voiptime Cloud integrates with the following applications:
Zapier, Gmail, Twilio


Q. What level of support does Voiptime Cloud offer?

Voiptime Cloud offers the following support options:
Email/Help Desk, Chat, Phone Support, Knowledge Base, 24/7 (Live rep)

Voiptime Cloud product overview

Price starts from

70

/user

Per month

What is Voiptime Cloud?

Provide excellent customer support and triple your telesales with a cloud-based multichannel Voiptime Contact Center solution! Intelligent call routing, ACD, multi-level IVR, Progressive & Predictive dialer (with flexible redialing rules, time zone settings), flexible call script builder, live call monitoring, ultimate reporting, and powerful REST API. Get up and running in less than 48 hours, with a fully configured environment and reliable VoIP lines with affordable rates in 200 countries.

Key benefits of using Voiptime Cloud

Enterprise-level full-featured contact center solution;
Rapid deployment by our IT team within 2 business days;
Two-way API integration with your business applications;
Ultimate audit of business processes in your call centre department carried out by our experts with more than 10 years experience;
Professional technical support (8/5; 24/7 with the ability to discuss SLA) and ongoing network monitoring;
High availability and guaranteed uptime 99.9%;
Easy scalability with no substantial efforts.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat
Phone Support
Knowledge Base
24/7 (Live rep)

Training options

Live Online
Documentation
In Person
Webinars

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Voiptime Cloud pricing information

Value for money

4.8

/5

80

Starting from

70

/user

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Voiptime Cloud features

Functionality

4.5

/5

80

Total features

77

7 categories

Most valued features by users

Third-Party Integrations
Activity Dashboard
Reporting & Statistics
Contact Management
API
Data Import/Export
Alerts/Notifications
Reporting/Analytics

Functionality contenders

Voiptime Cloud users reviews

Overall Rating

4.8

/5

80

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.37/10
Rating distribution

5

4

3

2

1

62

18

0

0

0

Pros
I think the ease of use and call quality is excellent as well as the recordings available right away. While setting up different list for different kind of clients to ensure work is not interrupted.
The system is reliable, call quality is excellent, lead card saves all interaction data, so it's easy to catch on the customer comunication.
Voiptime was able to offer us great service for the best price. So far I think this is the best combination of system for lead management combined with phone voip calling tool.
Cons
Interface is not very adjustable. Only desktop version of the system available, no version for mobile devices.
I need to pay separately, on different websites: for using Voiptime system and forcall tarrification.
But free products are not always good. Some important features were missing, one time we've lost a part of valuable data because of system crash.

Overall rating contenders

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