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Xactly
5
108
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99
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
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Table of Contents
Xactly - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: August 2026
Xactly overview
What is Xactly?
Xactly Incent is a software solution that allows companies to design, automate and manage incentive compensation—from the simple to the complex—and align seller behavior with revenue goals. With Xactly Incent, customers are able to:
* Reduce time spent on plan administration by 60%
* Realize up to 10% higher quota attainment
* Eliminate payout errors and increase payout accuracy up to 99.8%
* Drive better performance with commission visibility
And with seamless integrations, companies can easily combine compensation data with CRM, ERP, HCM and other critical business systems in existing stacks to provide a complete view into program effectiveness.
Xactly understands the value of bringing together operational and intelligence capabilities to drive revenue operations success. That’s why we built our Intelligent Revenue Platform, enabling us to align planning, performance, and prediction functions into one cohesive platform. Our ability to integrate Xactly Incent across the broader revenue engine is how we empower you to make efficient, strategic decisions with accurate revenue data at your fingertips. Check out our other solutions with Xactly Forecasting, Xactly Sales Planning and Xactly AlignStar.
Starting price
Alternatives
with better value for money
Pros & Cons
Customer Support
Ease of Use
Plan Configuration
User Interface
Xactly’s user interface
Xactly review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
3.9
Features
3.9
Ease of use
3.8
Customer support
4.1
Reviews sentiment
What do users say about Xactly?
Users report Xactly Incent streamlines commission calculations, automates complex compensation plans, and provides sales teams with real-time visibility into earnings. They find it reduces manual work, increases accuracy, and supports scalability for growing organizations, while offering transparency and better data management for administrators and sales reps alike.
Reviewers indicate that reporting and analytics can be challenging to configure and sometimes lack intuitiveness. They say customer support is generally responsive but occasionally slow, and some find the initial setup and rule configuration complex. They appreciate the platform’s ease of use once familiar, but note a learning curve for new users.
Select to learn more
Who uses Xactly?
Based on 252 verified user reviews.
Company size
Enterprises
Midsize Businesses
Small Businesses
Top industries
Use cases
Xactly's key features
Most critical features, based on insights from Xactly users:
All Xactly features
Features rating:
Xactly alternatives
Xactly
Starting from
No pricing info
CaptivateIQ
Starting from
No pricing info
Everstage
Starting from
No pricing info
QuotaPath
Starting from
35
/user
Per month
Xactly integrations (5)
Integrations rated by users
We looked at 252 user reviews to identify which products are mentioned as Xactly integrations and how users feel about them.
Integration rating: 5.0 (2)
Integration rating: 4.0 (2)
Integration rating: 5.0 (2)
Integration rating: 4.0 (2)
“Single view of the customer.”
Robert R.
Principle Product Manager
Integration rating: 5.0 (1)
“It could help to create a reward program to motivate good workers”
Cesar N.
Chef
Other top integrations
Xactly customer support
What do users say about Xactly customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Xactly customer support.
Widely noted by reviewers, the support and customer success teams are responsive, knowledgeable, and proactive in resolving issues.
A significant portion of users highlight smooth implementation and ongoing support, with attentive follow-up and helpful guidance.
A limited number of users report slow response times, cumbersome ticketing processes, and occasional lack of helpful or timely answers.
Support options
Training options
To see what individual users say about Xactly's customer support, check out the review snippets below.
“From my perspective the best aspect of Xactly is the excellent customer support that comes with a license.”
David M.
Sr Sales Compensation Analyst
“Using Xactly Incent has allowed our team to have more consistent SOPs and better accuracy.”
Nicki S.
Finance Planning and Analysis Manager
“Responce time - when you need to open a support ticket it can take 24-72 hours to get an answer back.”
Stacey V.
Senior Finance Manager, Compensation
Xactly FAQs
Xactly has the following typical customers:
Large Enterprises
These products have better value for money
Q. Does Xactly support mobile devices?
Xactly supports the following devices:
iPhone, iPad
Q. What level of support does Xactly offer?
Xactly offers the following support options:
24/7 (Live rep), FAQs/Forum, Knowledge Base, Email/Help Desk, Phone Support
