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Brandy M.
Retail, self-employed
Used daily for 6-12 months
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That it was so easy 2 use that u could get ur options of who 2 ship w, everything is all in 1 place 2 easily keep track of n actually track & customer service is great
They will overcharge u saying shipment weight was wrong but they don't charge u the correct difference in what u paid n what it cost it'll charge u like it's new n no payment was made them did this 2 me over 100$ in about 7months I quit using them n have no problem w current shipping service; 98
Cheryl C.
Used daily for less than 6 months
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LOTS: 1) I can connect multiple online shops in one account and it automatically posts the tracking info back to the shop (i.e. ebay, shopify, etc), 2) I can print various shipments all at once (hooray for this recent update!!), 3) Customer service is super responsive and friendly, 4) The developers are always improving the software, 5) Last but not least, it's free!
Before today, my least favorite thing was the fact that I couldn't print multiple labels for varied packages at one time... but they've just released an update making this possible. Now my only minor complaint is having to go through their print dialog and then through Chrome's (or other browser's) print dialog before printing... Would be nice to have that just be one step to save on mouse clicks and time. Again, this is minor now that the option to print multiple labels at once is available!