Shippo Reviews

I love that I can purchase shipping labels directly from our online store. Makes the shipping process that much simpler when you don't have to worry about switching software to complete order fulfillment.

It has had little glitches here and there lately, nothing that couldn't get fixed in a timely manner.

Amazing shipping software, can't be any happier since switching from stamps.com. Easy to easy, convenient and integrates well with eBay.

Doesn't seem to integrate well with Square/Weebly online store, I noticed that the package tracking number was not carrying over to the Square order, it will just mark it as shipped with a blank tracking info

It is easy to use and relatively fast to get an order processed and paid for.

...the shipping carriers they represent are not giving you exactly the same services as if you bought from them directly.... I send high value packages and I buy insurance for them. I tend to exclusively ship using the USPS option. It is the lowest price generally and they have never lost a package I have sent. The problem came when for the first time a client CLAIMED they did not receive the item....

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Shippo is very affordable and easy to use. Their customer service is eager to help out if there are any website problems or syncing problems and can be reached at any time. We have never had a problem using this software.

There are virtually no problems with this company or its software. We have used them for about 2 years and we will continue to use them if their pricing stays affordable.

Running a small retail business, I searched high and low for affordable ways to ship my products. I ran across Shippo one day and, to be honest, I thought the hippo was cute lol, so I checked them out. I compared their prices to other services (that charge monthly fees) and Shippo was by far the cheapest. They also integrate with my website software, so I have consistent billing. I am super happy with my Shippo!

This is so petty, but since you are asking.....I wish I could print on quarter sheet labels. That is all.

Since we sell on Amazon, I think the best part is how easy it was to integrate Shippo into our seller platform. Have all the shipping info directly from amazon on Shippo has save me so much time. It was a very manual process before. I also love seeing the instant cost for each carrier. Again, having to try to figure out the cheapest rate was very time consuming. All in all, Shippo has saved us time and money which has been huge.

For creating new labels, I wish there was a way to save our shipping info. We sometimes ship from different locations with different addresses so not being able to quickly switch between the two can slow down the process.

I love that Shippo links directly to my website. It not only automatically brings orders into the program for easy use, it also automatically send my customers their tracking information without me having to do anything extra! The prices are very fair & I like that there is no monthly fee.

I wish there was an “address book” of sorts, so I could save the names/addresses of the people I ship to most often.

Incredibly simple API allows access to multiple shipping vendors. Price discounts for USPS are great.

We could do without the Shippo logo on USPS labels. We had some issues connecting to our UPS account but after that got fixed its worked great.

Easy to use. Anyone can basically key in customer info to creating a return label and even choosing the available shipping rates. What I also love is that, it is prepare service too. I am not too sure on this, but I get charges after my orders have been delivered to my customers

I haven't experienced any negatives with shippo as of now, since my 2 years of using their services.

Shippo is extremely easy to use and implement. Everything about using it seems intuitive.

One feature I would like to see is an autofill when manually creating a label for a recipient that has been used before. I would also like to be able to create a label for just a regular envelope, or maybe even print stamps.

It's so intuitive and the prices are great! I currently prefer Shippo to any other online shipping software/ website.

The only thing I don't like is that you cannot buy Media mail.

Orders show up directly from our online store in shippo’s software so printing labels and filling orders is quicker and uses less labor

I honestly have had no problems using Shippo and have loved it

super easy, was free for a while. i honestly dont even know what i pay for it right now, i thought it was still free. either way, it has changed my life compared to filling out labels by hand. mass upload with csv is very very helpful. i like being able to save package templates

it would be cool to see how much i save every time i buy a label. i would maybe add something that allows you to collect orders and put the data directly into shippo. right now, i collect orders with a google form that collects address info, then i download that as a csv and upload it to shippo. it would be cool to have a feature that allows me to create an order form using shippo so i dont have to download it each time

GoShippo is a must have for a Home Based Business.

I would like to see integration with Square

I found Shippo during the early days of the pandemic when I was making and shipping masks every day. I've made over 2000 masks and counting by myself and most orders were small, so the amount of packages went from a typical 2-3 packages per week to 20. I just didn't have time to type in each order on the USPS website and Shippo was a life saver. I was able to integrate/import my orders from various platforms including Etsy, Square Marketplace, and Airtable (using 3rd party automation at times) to make shipping a matter of a few clicks. Now my biggest shipping concern is whether or not my printer is going to cooperate each day.

It would be great if there were easier integration setups with more platforms, but really once it's set up, it takes almost no effort. This can be a bit tricky for folks who aren't tech savvy. I'm a one person operation, so whether I'm good at doing things or not doesn't really matter since I'll be the one doing them regardless. I was able to fumble my way through it and the ease of that really depended on which third party app I was using. If you're good with API or very familiar with setting up automation through Zapier, Integromat, Automate.io, etc then you will likely not struggle much.

The best part of this software is the ability to integrate with multiple marketplaces where our products are sold. This creates a "one stop shop" where we can manage, track, and ship orders that have come in from several sources. The integration is a two-way connection, so that once an order is shipped, it shows as shipped with tracking information in our various marketplace apps and websites. This saves an incredible amount of time so that we can focus our attention on creating great products.

There have been a couple of days when the site was down or experiencing issues when we came to our scheduled time for packing and shipping. Obviously, this throws a minor wrench in our daily schedule, but we understand that these things happen. The responsiveness of the Shippo team is excellent. I all of these cases, once the problem was identified, we received notification that work was in progress and that we would be told when the site was ready to process orders. The subsequent notification that the site was ready to go saved us from having to go back periodically and check. This valuable customer service saves us time and is greatly appreciated.

The software is very user-friendly. Easy to maneuver, to understand, just take the time to read through the plans and billing--set up your account with billing (paypal is an easy option) and if you aren't familiar with the carriers and the rates/services they offer, get informed. I like the fact that I can play around with dimensions and weights and find the right package size and shipping option for the least cost while not compromising product integrity or arrival deadlines.

I can't really think of a "least" in the list of adjectives that come to mind. I began my e-commerce journey exactly one year ago this week and I don't remember how I came across Shippo, but I have been using this software nearly every day and sometimes several times a day (I sell on platforms that have their own shipping options, so for me to choose Shippo over their discounted plans really says a lot!) I rely on the lower pricing on Priority shipping for a majority of parcels that I ship regularly.

I love how it tracks all my orders from various platforms (my 2 websites, Etsy). I can see at a glance what I need to ship and from where. The auto-fill feature on addresses is great. Also the verifying an address is very helpful! Being able to "store" addresses and make another label for another package without having a new order helps. I always use USPS so being able to set that as a default helps speed making labels up.

The only con I have is the auto fill when creating a new label using the same email address. It will keep auto filling with the other address and if one client orders several gifts for different people, it's kinda a pain.

I love Shippo's focus on workflow, efficiency and usability. With good integration with eBay, I only need about 4 or 5 clicks to get a batch of labels issued and printed.

The only critique I have about the software is that product variation descriptions get concatenated in the Shippo packing slips - for that reason I can't use them. I have to print the ebay packing slip to get complete, multi-line variation descriptions, and I have to print separately the labels from Shippo. I don't know if the limitation is on the eBay side or on the Shippo side, but I would love to have complete packing slips produced by Shippo.

I love how easy it is to ship products, create packaging automations, and see the cheapest shipping options. I also love that I get metrics on where my packages have travelled.

I wish it was a bit easier to set automations and rules like automatic signature requirement or insurance on packages that meet certain criteria. I also wish it saved my customs information.

We opened a Shopify store in 2014 to complement our Etsy shop. So we needed something to get bulk/business rates for our Shopify shipments like we get on Etsy. Shippo got us those bulk rates immediately. It's very easy to use and is getting easier all the time. They keep adding features and shipping partners which is good for us and our customers. We've recently been using DHL for high priority overseas shipments (which clobbers USPS Priority Mail). It's cheaper too. Customer service is excellent and friendly. On the few occasions I had questions I had a complete answer in no time.

Some of the menus could be hard to navigate at first (locating certain features). But nothing serious that I didn't get used to after using a few times.

I was in search of alternative shipping options when I actually received a package with a Shippo label. I immediately went on line to check out Shippo. I signed up, used it a bit and that was the last time I went to the post office. It’s so user friendly. No nonsense. I did have a question once. Contacted Shippo by email. The response was quick and appropriate. I have noticed over the last year or so, improvements on ease of use. Nothing to loose...ease of use and peace of mind to gain.

I did have a concern about a few things originally, but there have been improvements made over the years and I no longer have any concerns

The software is super easy to use which is great for beginners with no experience with shipping. Everything is there for you that you need to easily create, buy and print labels, see shipping options, notify customers, tracking, and returns. Customer service is also the best. All my questions were always answered immediately and they are available and proactive to help. Billing also is easy as they do it weekly and I get an itemized list. And the best part is the software and service is free.

The only problems I've run into which actually may have nothing to do with the software is that on a couple occasions, the tracking was majorly off on a shipment that was very delayed or seemed lost and then wasn't. Again, I don't really think it was an issue with the software as with the actual shipping of that package.

Shippo has allowed me to significantly expand my customer base by giving me efficient shipping means. I am able to ship all over the country easily because of the software. It helps my at home small business look even more professional to customers.

My e-commerce platform (Castiron) does not currently integrate with Shippo so I have to enter in each address. But that is something Castiron needs to adjust.

This product is easy to use. It contains everything you need for every aspect of shipping as a small or large business from creating labels for shipping and returns, creating manifests and scheduling pick ups if need be. We love using Shippo for our dry goods products.

We personally did not have any difficulty using Shippo. A little confused in the beginning on billing (some charges billed instantly, while others held a week and then billed). We would love to see a used friendly app developed so we can use it on thw go as well!