The Booking Tool Features

The Booking Tool

Online booking tool for shuttle and limousine companies

4.78/5 (18 reviews)

Competitor Feature Comparison

3PL Management
API
Accounting
Alerts/Notifications
Billing & Invoicing
Booking Management
Carrier Management
Contact Database
Credit Card Management
Credit Card Processing
Customer Database
Customer Management
Customer Portal
Discount Management
Dispatch Management
Driver Management
Driver Settlements
Electronic Payments
Email Alerts
Email Distribution
Email Management
Email Marketing
Feedback Management
Fleet Management
Fuel Management
GPS
Invoice Management
Invoice Processing
LTL / Shared Truckload
Live Driver Tracking
Load Optimization
Local Forwarders
Maintenance Management
Mileage Tracking
Online Booking
Order Management
PCI Compliance
Quotes/Estimates
Rate Management
Reminders
Reservations Management
Routing
SSL Security
Scheduling
Shipment Tracking
Third Party Integrations
Transportation Management
Trip Logs
Truckload Management
Vehicle Management
Waybills
Visit WebsiteCompare App
3PL Management
API
Accounting
Alerts/Notifications
Billing & Invoicing
Booking Management
Carrier Management
Contact Database
Credit Card Management
Credit Card Processing
Customer Database
Customer Management
Customer Portal
Discount Management
Dispatch Management
Driver Management
Driver Settlements
Electronic Payments
Email Alerts
Email Distribution
Email Management
Email Marketing
Feedback Management
Fleet Management
Fuel Management
GPS
Invoice Management
Invoice Processing
LTL / Shared Truckload
Live Driver Tracking
Load Optimization
Local Forwarders
Maintenance Management
Mileage Tracking
Online Booking
Order Management
PCI Compliance
Quotes/Estimates
Rate Management
Reminders
Reservations Management
Routing
SSL Security
Scheduling
Shipment Tracking
Third Party Integrations
Transportation Management
Trip Logs
Truckload Management
Vehicle Management
Waybills
Visit WebsiteCompare App
3PL Management
API
Accounting
Alerts/Notifications
Billing & Invoicing
Booking Management
Carrier Management
Contact Database
Credit Card Management
Credit Card Processing
Customer Database
Customer Management
Customer Portal
Discount Management
Dispatch Management
Driver Management
Driver Settlements
Electronic Payments
Email Alerts
Email Distribution
Email Management
Email Marketing
Feedback Management
Fleet Management
Fuel Management
GPS
Invoice Management
Invoice Processing
LTL / Shared Truckload
Live Driver Tracking
Load Optimization
Local Forwarders
Maintenance Management
Mileage Tracking
Online Booking
Order Management
PCI Compliance
Quotes/Estimates
Rate Management
Reminders
Reservations Management
Routing
SSL Security
Scheduling
Shipment Tracking
Third Party Integrations
Transportation Management
Trip Logs
Truckload Management
Vehicle Management
Waybills
Visit WebsiteCompare App

Mobile apps

iOS App


2 reviews

Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


0 reviews

The Booking Tool Feature Reviews

14 reviewers had the following to say about The Booking Tool's features:

Patricia D.

Using Booking Tool

2020-02-25

Booking Tool has made it much easier for customers to make their reservation.

Pros

Booking Tool is straight-forward and easy to learn.

Cons

I am not able to print out a dispatch exactly the way I want it, but that may just be me.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Booking Tool


Thank you, Patricia, for the kind words!

It's been a pleasure working with you over the past 2 years and looking forward to many years ahead!

Read more
Rasidi I.

Versatility

2020-03-05

It is worth every penny I’ve paid for it, it is very economical and no gimmicks. The customer support is awesome, I get help for my needs if any and it’s instant.

Pros

It is an expandable product that can work for anyone in the transportation or shuttle business.

Cons

Non right now, I do not have any cons right now that is worth mentioning.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Booking Tool


Thank you, Rasidi, for your positive feedback! We greatly appreciate your kind words!

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Lindsey A.

A Must Get for Your Transportation Business

2019-06-16

This product makes scheduling our trips a breeze.

Pros

As the administrator this product has made scheduling and payments so much easier!

Cons

We haven't had any problems with this software!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Booking Tool


Thank you Lindsey!

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Steve R.

Booking tool review

2018-11-03

Very good

Pros

Easy to use, reliable and still affordable.

Cons

When cloning, the invoice or receipt information gets garbled.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Booking Tool


Thank you Steve for your review! We have also fixed the issue that you were facing when cloning reservations.

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Steven W.

Works like a charm

2015-06-05

I'm a dispatcher for a 15 vehicle fleet and have been using The Booking Tool since 2013.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from Booking Tool


Thank you Steven for the review! We're very grateful and value the relationship that we have built over the past 12+ years.

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Jeff Y.

The Booking Tool helps Go Green Car Service

2020-03-05

For ease of use and set up The Booking Tool is very easy to send our customers to.

Pros

Very easy and transparent for our customers to use.

Cons

Sometimes the features do not work, especially when updated on the Admin site first.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Booking Tool


Thank you, Jeff, for the great review!
You have been a valued booking tool customer since 2012. It's always great working with you.

Read more
Amanda F.

Very Affordable and Secure!

2018-11-02

The support staffhas both been great to work with and have started quickly on some of our update requests and quick to answer all our questions.

Pros

Secure website, much cleaner than our previous site.

Cons

A few updates are needed for the shuttle portion to be more friendly which is what we mostly use.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Booking Tool


Thanks you Amanda for the review! We're always adding new features to the system. Feel free to email us any suggestions that you may have.

Read more
Frederick S.

Handy Tool

2020-03-05

Pros

I like the customer service , Whenever I need to make a update and there’s something that I don’t understand I can easily reach the representative

Cons

Years ago there was a problem with calculating. Which the problem was resolved

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Booking Tool


Thank you, Fred, for the great review!

Read more
Giovanni M.

Very good

2020-03-05

Easy to use ... customer like it.

Pros

I like everything easy to use my customer said is easy to book ...

Cons

I like all the features ... easy access from any where.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Booking Tool


Thank you, Giovanni! You've been a loyal booking tool customer since 2014. Always great working with you.

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Glenn E.

Nothing Less Than Perfect

2020-03-04

For our reservations team, it is just as easy to book over the phone for those with special booking needs.

Pros

Several of our customers have commented on how easy it was to book with us.

Cons

There is nothing I can think of that I do not like about this software, it works and makes our life so much easier.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Booking Tool


Thank you, Glenn, for the great review and your business for 5+ years. It is greatly appreciated!

Read more
Joey D.

User-friendly

2020-03-02

I have had this booking tool for over 2 years has made my busy business absolutely easy for me to keep organized so happy with their service overall they are at 10 of helping and making it easy to get good reviews for my business Joey D's shuttle service

Pros

Information is all there Easy to use for customers Calendar has all the information of the customer flight info and times to pick up and take the airports and special events.

Cons

As far as cons I am having difficulty trying to find them I really like this booking tool do not have complaints that it's hard to use at all I get more compliments about the booking tool

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Booking Tool


Thank you, Joey, for the kind words!

It's been a pleasure working with you over the past 2 years and looking forward to many years ahead.

Read more
Darrell L.

Simple, Easy, Affordable

2014-11-01

It was quick and easy to setup and would recommend to anyone with a limo or shuttle company.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from Booking Tool


Thank you Darrell for the review!

Read more
Eskat A.

Great service with very helpful features

2018-10-30

Pros

Easy to use Customer support very helpful

Cons

Didn't have some features unique to our business

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Booking Tool


Thank you Eskat for the review. We're always adding new features to the system. Feel free to email us any suggestions that you may have.

Read more
Pavel S.

The most easy and friendly booking system

2020-03-09

Excellent service and overall the perfect for our industry

Pros

It's very easy set up, customers love simplicity and it's very worth of every money

Cons

It can have more details options about customers experience

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Booking Tool


Thank you, Pavel, for the great review! It's been a pleasure working with you since you first signed up in 1014.

Read more