Braintree Reviews - Pros & Cons, Ratings & more

Square Payments

Stripe

Helcim

PayPal

Worldpay for Enterprise

Venmo

Braintree Payment Solutions is an online payment gateway that allows to process eCommerce transactions on mobile platforms and desktop. It provide multi-lingual sales and live support with fraud protection assessments. Customized design of the checkout to match application or website interface.

Braintree

Android

Linux

Web-based

Windows

So much con :- Customer sucess is very poor : not able to understand our problem- SDK not compatible with modern technology (React Native)- Debugging is a nightmare : log access is a real pain.

AP / AR Specialist

It is the most infuriating thing I have ever encountered, and when you have a customer on the phone, asking them to repeat the CC number it is quite frustrating.

owner

I am huge fan of PayPal, we all have phones and we can have the software available anywhere we go and makes it super easy to use.

Website owner

I love how it is easy to manage money for me and my employe and splitting it for a fair price. This site is a good site for companies at any size.

Accountant

In addition, it is also an advantage that it supports most billing methods and integrates flawlessly with websites.

PayPal really cannot be trusted with money. There is so much fraud when using Paypal you end up making  a loss.

Partner

Miserable product - they create unbelievable accounting headaches.

Freelancer

There is a small problem. Sometimes there is a delay in receiving or sending payments.

Cuisinier

The program provides many advantages of buying online and paying with the card, and this is a beautiful thing.

Camera operator 

I like the easy conversation and also how I can purchase things more safer.

Procurement Manager

Braintree has increased the value for every payment made, and this ensure there is quality operational support.

student

This beautiful site provides an electronic payment service simply, very safely and quickly.

Features far behind competitors and terrible support.

Bad payment processor - hardly any customer service.

President

NOTHING, absolutely awful. Zero support, avoid avoid.

Founder

Using the API with my website was simple enough to set up and everything just works. Customer support is helpful when I had a query.

Admin

I set up the system, and I got all these carding requests on the system. They should have stopped the API immediately.

Co-Owner. Web Video Production & Information Marketing. Business Development. Entrepreneur.

Setting up Braintree was difficult, in my opinion. Knowledge of API coding was required, and I had to hire a knowledgable developer to get this service integrated with my web site.

1ShoppingCart

Zoho Billing

Overall, we had integrated braintree with one of our client's ecommerce sites for payment processing. Documentation is good, support is good and highly recommend.

Braintree is powerful

Good until the recent 3DS upgrade - now they have just stopped replying back to our queries/complaint.

Shocking After Care Support

Operationally Braintree has worked really well, and has integrated into 5 different platforms / user experiences.
A very good Sandbox service really helps get things right.

Great payment gateway across multiple platforms

Overall, we have been very happy with Braintree. We process a lot of different payment types across different platforms, and they can all run through this single system to keep us safe from fraud & data breaches. 

Braintree keeps us online & safe in a risky world

Overall, Braintree is the superior payment processor in terms of value. 

Our favourite payment processor 

I have had a great experience overall. They fill the gap between the business owner and paypal, plus they offer integration with SO MANY other payment options. Being able to accept digital wallets is a very future focused offerring.

Nearly every payment option... All In One!

Braintree Is an Exceptional Solution for Online Payments

Braintree has increased the value for every payment made, and this ensure there is quality operational support. 

Proficient Payment processing Program 

Great Processor and works with WooCommerce

Reliable, but too expensive after a while

Simplifying Online Payments for My Business

ZERO STARS Horrible company, I lost $1,000s. Avoid like the plague

It's the best option out there at the moment. 

Braintree has everything you need

We dealt with their support team during a 4 month period to handle a seemingly simple request. They ended up closing the ticket without explanation and the case went unresolved. We're currently migrating to a competitor.

Features far behind competitors and terrible support

One day our settlements from Braintree just stopped. Our money just stopped! And Braintree simply could not care less. 

When we eventually got hold of someone (they do not have telephone customer support, only telephone sales), they told us they would look into it, but they could make any guarantees of when it would be resolved. They failed to grasp this was our money, and we were their customer. They said they were trying to help, like they were doing us a favour.  In reality they were doing nothing to resolve the matter. 

It is a serious business handling money on behalf of other people. It requires trust, diligence and professionalism. Braintree demonstrated that they have none of the above, and if you value your sanity as a business owner , then do not use them. 

This was the worst experience I have ever had with any company, anywhere.  There is no SLA, and all the time they were in breach of their own contract, and yet they just did not care. They said it was out of their hands, as they use a banking partner for settlements in the EU.

Run away from Braintree as fast as you can

Braintree Payments is a simple option for online payment processing

Secure way to outsource payments

Pretty Good Software With Some Minor Quirks

Braintree software is amazing software that helps individuals and organisations to make the world easier in teams of files keeping and other necessary documents , it also help to build personal or business forms 

Braintree makes it easier for your customers to pay you. What could be better !? It's a highly efficient and unobtrusive payment solution that works very well with your PayPal account. 

Simple and efficient payment solution

i am huge fan of PayPal, we all have phones and we can have the software available anywhere we go and makes it super easy to use.

Easy-to-use service 

Paypal is one the payments method I love using why shopping online and making online business payments because they delivered my money on time and they are still very fast and quick software I will rate them 5 STARS because they what it and am very happy using PayPal payments online I like PayPal.

Braintree Reviews

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74 reviews