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CSX eCommerce Logo

Simplify B2B eCommerce for distributors and manufacturers.

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CSX eCommerce - 2026 Pricing, Features, Reviews & Alternatives

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CSX eCommerce overview

What is CSX eCommerce?

CSX eCommerce platform from Channel Software is designed to grow your B2B business.

POWER UP YOUR B2B ECOMMERCE SALES – CSX provides enterprise-level features that allow distributors and manufacturers to integrate and manage complex rules with ease. The CSX eCommerce platform is built with an extensible architecture that will scale as your business grows. From product launch, product information and content, order routing, and fulfillment processes – CSX has you covered.

INTEGRATE & STREAMLINE ECOMMERCE WITH YOUR BUSINESS SYSTEMS – CSX comes with built-in integration capabilities designed to work seamlessly with your company’s backend applications to streamline your business processes. Integrate eCommerce with common business systems like your ERP system, CRM, punchout, EDI, and more.

MANAGE ALL YOUR PRODUCT INFORMATION – CSX eCommerce allows you to create and deliver powerful product experiences. Our integrated Product Information Management (PIM) software helps you efficiently manage all the product information required to market and sell products through different channels or locations. Give your customers easy access to every product detail so they know exactly what they are getting when they order.

USER-FRIENDLY WEBSITE CONTENT MANAGEMENT - The easy-to-use content management system (CMS) included in the CSX eCommerce platform enables non-technical users to create, organize, and deliver engaging website content. Now your marketing team can publish the latest website information and activate SEO improvement without any coding knowledge required.

POWERFUL SITE SEARCH - Give your customers a fast, intelligent website search powered by Elasticsearch. The CSX eCommerce platform delivers world-class search performance with predictive search, auto-completion, sort functions, filters, and much more.

ANALYTICS FOR BUSINESS INSIGHT - Measure the success of your eCommerce website with ease. It’s easy to identify areas that need attention and act on information to improve your ROI.

MOBILE APP - The CSX eCommerce mobile app allows your customers to browse and order anything from anywhere at any time on their smartphone. Whether from the job site, a warehouse, or from the retail floor re-stocking products, they can easily place an order using the CSX mobile app.

ULTRA-RELIABLE, SECURE HOSTING & DEPLOYMENT - CSX leverages enterprise-grade cloud hosting with an uptime guarantee of 99.9% so you can have the most stable, secure eCommerce website for your business.

SUPPORT - Get the Most from Your Investment with CSX eCommerce. You’ll have direct access to Channel Software eCommerce experts. Our support team is dedicated to helping you improve your performance, efficiency, and utilization of the CSX eCommerce platform to help grow your business.

WORKING WITH CHANNEL SOFTWARE

LEAN ON OUR EXPERTISE & EXPERIENCE – Channel Software has 20+ years of B2B eCommerce experience and expertise.

ALL-IN-ONE – CSX eCommerce is a comprehensive, end-to-end software platform that streamlines processes, automates tasks, drives efficiencies, and helps lower operational costs. A complete solution that simplifies eCommerce for B2B companies.

CUSTOMER-FOCUSED SOFTWARE – Channel Software’s expertise is in building state-of-the-art, flexible, customer-driven B2B eCommerce software. We build what our customers need to succeed. It's our single focus.

RESPONSIVE – Customers receive high-level, end-to-end, U.S.-based customer support with Channel Software.

Key benefits of using CSX eCommerce

It’s time to grow your B2B eCommerce business & build stronger, more loyal relationships. B2B eCommerce is here and transforming the way distributors and manufacturers do business. The CSX eCommerce platform is a complete B2B eCommerce platform built to ensure your company keeps pace with rapidly changing B2B customer needs and industry forces that are redefining online sales.

Benefits of the CSX eCommerce software platform include:

ALL-IN-ONE ECOMMERCE – You can consolidate management and control of your entire catalog including products, data and assets using a central web management portal.

REAL-TIME PRODUCT INFORMATION – Deliver real-time product information to your customers when your ERP is seamlessly connected to the CSX eCommerce platform.

ACCESS FROM ANY DEVICE – Give your customers an elegant user experience whether they visit your website on a desktop, tablet, or mobile phone. Deliver all the product data, pricing, and information so they can research, decide, and buy.

BE MORE STRATEGIC – Use the built-in reporting and analytics tools that track customer activity, conversions, and behavior to plan and drive efficiency.

GROW ONLINE SALES - Attract new customers and retain and sell more to existing customers.

BUILD BRAND AWARENESS – Ensure your customers can find your website with ease. Now you can control, promote, grow, and strengthen your brand with a powerful, easy-to-use eCommerce website experience.

SCALE EFFICIENTLY - Grow and scale quickly to meet your customers’ needs and market demands with the CSX eCommerce platform.

HELP YOUR SALES TEAM – Give your sales team better visibility into customer orders, pricing, and inventory to better anticipate their customers’ needs.

Starting price


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CSX eCommerce’s user interface

Ease of use rating:

CSX eCommerce reviews

Overall rating

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Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
Rating distribution

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3

2

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CSX eCommerce's features

Activity dashboard
Alerts/Notifications
Catalog management
Content management
Credit card processing
CRM
Customizable branding
Data security
Data synchronization
Electronic payments
Inventory management
Inventory tracking
Mobile access
Multi-Channel management
Multi-Channel marketing
Multi-Location
Multi-Store
Order management
Order tracking
Promotions management
Purchase order management
Real-Time data
Reporting & statistics
Sales order management
SEO management
Shipping management
Shopping cart
Third-Party integrations
Website management

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CSX eCommerce support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support

Training options

Webinars
Live Online
Documentation

CSX eCommerce FAQs

Q. Who are the typical users of CSX eCommerce?

CSX eCommerce has the following typical customers:
Large Enterprises, Mid Size Business, Small Business

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Q. What languages does CSX eCommerce support?

CSX eCommerce supports the following languages:
English


Q. Does CSX eCommerce support mobile devices?

CSX eCommerce supports the following devices:
Android, iPad, iPhone


Q. Does CSX eCommerce offer an API?

No, CSX eCommerce does not have an API available.


Q. What other apps does CSX eCommerce integrate with?

CSX eCommerce integrates with the following applications:
PayPal, FedEx Ship Manager, Epicor Eclipse, M3, NetSuite, Kinetic, SyteLine, QuickBooks Enterprise, accessiBe, CloudSuite, Acumatica Cloud ERP, Mailchimp, Facebook Business Suite, Epicor BisTrack, Infor Distribution SX.e, Eclipse


Q. What level of support does CSX eCommerce offer?

CSX eCommerce offers the following support options:
Email/Help Desk, Phone Support

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