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GorillaDesk
5
239
4
29
3
2
2
1
1
3
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
A simple yet powerful solution for field-service companies.
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GorillaDesk - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
GorillaDesk overview
Based on 274 verified user reviews
What is GorillaDesk?
By industry, GorillaDesk reviewers are most commonly professionals in consumer services (41%). The most frequent use case for GorillaDesk cited by reviewers is pest control (89% of reviewers).
What do users say about GorillaDesk pricing?
Some users say GorillaDesk offers good value for money for startups due to its affordability and included features. Reviewers appreciate its cost-effectiveness, but some users report rising costs with added users and challenges for international businesses.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Phone Support
Mobile App
Customer Support
Bugs and Issues
Paperless Documentation
GorillaDesk’s user interface
GorillaDesk pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.8
Features
4.6
Ease of use
4.8
Customer support
4.8
Reviews sentiment
What do users say about GorillaDesk?
By industry, GorillaDesk reviewers are most commonly professionals in consumer services (41%). The most frequent use case for GorillaDesk cited by reviewers is pest control (89% of reviewers).
Select to learn more
Who uses GorillaDesk?
Based on 274 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
GorillaDesk's key features
Most critical features, based on insights from GorillaDesk users:
All GorillaDesk features
Features rating:
GorillaDesk alternatives
GorillaDesk pricing
Pricing plans
Pricing details:
User opinions about GorillaDesk price and value
Value for money rating:
Of 24 reviews that provide robust commentary on GorillaDesk's price and value, mention it in a positive light.
Some users say GorillaDesk offers good value for money, especially for startups and smaller operations, highlighting its affordability and the range of features included in lower-tier plans. Reviewers appreciate that the software is cost-effective compared to competitors and easy to use. Some users report that the pricing structure allows for business growth, but others feel costs increase quickly when adding users or schedules. Some reviewers find the Pro version expensive and wish more features were available in the cheaper plan. Some users indicate that pricing in US dollars can be challenging for international businesses.
, and
GorillaDesk integrations (2)
Integrations rated by users
We looked at 274 user reviews to identify which products are mentioned as GorillaDesk integrations and how users feel about them.
Integration rating: 4.7 (9)
Integration rating: 5.0 (2)
“Worked well, but fees were really high, especially for memberships”
Steve D.
Massage Therapist and owner
Integration rating: 3.0 (2)
“quickbooks is where I did all my bookkeeping. was a little clunky to send the balance invoice via honeybook because there was no way to differentiate products and services, which is why i took off one star.”
“It's honestly one of the main reasons I recommend Jobber to clients. As an accountant, having invoices, payments, and customer data flow straight into QuickBooks Online means I'm not re-entering everything manually or chasing down missing information”

Sarah D.
CEO
Integration rating: 5.0 (1)
Other top integrations
GorillaDesk customer support
What do users say about GorillaDesk customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of GorillaDesk customer support.
Widely noted by reviewers, GorillaDesk customer support is fast, friendly, and consistently helpful in resolving issues.
A significant portion of users highlight the team's proactive approach, often checking in and offering assistance without prompting.
Broad user base appreciates the knowledgeable staff who take time to explain features and ensure users are comfortable.
Common user feedback praises the availability of live customer service during business hours and quick response times.
Support options
Training options
To see what individual users say about GorillaDesk's customer support, check out the review snippets below.
“The ease of use and how everything is built specifically for service businesses.”
Scott S.
Owner
“Customer service used to solve issues quickly.”
Matthew B.
service manager
GorillaDesk FAQs
Introducing GorillaDesk—a simple yet powerful software solution for field-service companies. Here’s why over 3,100 companies love GorillaDesk: • Ease of Use: Software is supposed to make your life easier, not harder. GorillaDesk is designed to be simple to use so you can get up and running quickly, and get on with your life. • Quality of Support: Behind every successful business owner is a strong support network. Our Customer Support team is 100% dedicated to your success with GorillaDesk (and beyond). • Features and Functionality: Whether your biggest challenge is scheduling jobs, invoicing customers, collecting payments, or something totally different, we’ve got you covered. Ready to get started? Sign up for a FREE trial of GorillaDesk. You’ll get access to all our amazing features and world-class customer support team for 14 days. No strings attached.
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